Today the staff knew the answers to my questions immediately, pointed me right to what I needed and then went even further to help. Great experience thanks to them.

Very helpful staff. Found what I had been searching for. Lots of choices. Good location good pricing.

Found generic part on wall. But went to counter and got exact part for car. Installed and drove off knowing i would shop there again.

Placed an online order the other day went in to pick it up and I didnt have to wait at all I was greeted the minute I walked in they went and got my order and I was out in less then 2 mins. Great customer service from the gentlemen that waited on me that night.

Have been helpful in the past, was less than helpful this time. Went to another store and was helped.

Okay but I want a tapped to other cameras as well not just this guy

Fast easy way to get the auto parts you need at the lowest prices in town with late night hours.

My girlfriend Cindy went there with some breaklight troublesome the store manager Gerry went over the top to help her. Absolutely amazing service and a true gentleman. This guy has our business in the future that’s sure. Hope to see more people go there and get a real good service experience. Two thumbs up

Great customer service

Decent workers here

They were very helpful with an order I placed on the internet. I purchased a new battery and they installed it for me, took the old one back and refunded my core charge all in about 15 mins. I will check there first in the future when an automotive need arrives.

The customer service was excellent and they told me about the deals going on. Which in turn got me the stuff needed for a oil change. If they didnt explain the deals then I would of not got the oil change stuff. So 5 stars for taking the time to greet and tell me about the deals that week

Always appreciate this team. The service is good here. They pay attention to their customers and help them get what they need in an efficient manner. The selection of products and their display is good. I can usually find what i need quickly and without assistance. When assistance is needed, it is ready and waiting.

Staff was very helpful and found what I needed.

Ordered parts online went in next day to pick them up was told it would be there. Went into the store and they did not have one of the rotors. They ordered one and said it would be in the next day. Went back the next day and they still didn’t have it. Was told that it was ordered from a store that won’t ship to them. They wanted to re order the rotor and have me come back in the next day. I live 25 miles away from the Plattsburgh store and they wanted me to come back a third time. I asked that the order be cancelled and Matt was helping me. He never said anything to me, but took 4 phone calls and brought someone else’s parts out to them. I was left standing in front of him for about 15 minutes as he was doing all of this. He went into the back room and never came back. Can’t say he was rude but he was extremely arrogant and I will NEVER do any business there again. He needs to develop some people skills and learn how to treat others

Knowledgable and friendly

Great staff

Staff is always very helpful both on the phone and in person . Im there almost every other day for one thing or another. Can be busy at times but that just shows people go where they can get a good product, excellent service, and reliable and helpful tips on auto repairs. Thanks for the help, keep up the good work.

Always go to Advance Auto for parts wherever my job happens to take me but had a particularly good experience at this location yesterday. Thanks Rosa for your knowledge, professionalism, and quickly installing my wiper blades. Great service

Great auto parts store

All your automotive needs in one place with knowledgeable and friendly group of guys!

Gave the wrong price over the phone. Were rude and not knowledgeable.

Quick and easy onlin4 order and very polite customer service. I was in and out within 2 minutes and parts were already pulled. Great experience

Get your parts here

I previously had good experience with Advance vs some of the other Auto Parts stores. However, Im not a fan anymore. I ordered some brake pads and was told that they would arrive in three days. That was better than my go to auto parts store could do, so I ordered them through Advance. Got a call the next day -good customer service- saying that the part would not arrive in three days, but that it would arrive in 5 days. Stopped in when the five days had elapsed and the brake pads had not arrived -bad customer service. I waited a week for the part to arrive and, when it finally did, it was the wrong brake pads.I also waited on hold for five minutes to talk to the parts rep who was familiar with my order.

The staff is helpful and there is usually little to no wait.

Overpriced. Went in to get an ABS sensor and they wanted $200, found one online for $80. Staff is courteous though. Good place to stop for lower priced items.

Advances auto is where I get my parts. I didnt have my receipt but I did know the day that I bought it and they helped me return it for store discount on my other part I needed to buy that day. Their was a time also I had gotten my first fix it ticket and I was upset but that worker tried everything to help me fix it that he would think of.

Automotive parts and detailing accesories. You can find almost everything car related here. Stop in to pick up car parts/brakes from the counter, oil and oil filters wax wash or polishes and detailing products. Good selection of items and ok prices.

Good selection of auto parts and accessories. Very helpful staff.

It was good. They were very helpful 😆

Great parts and best pricing.....staff is hard to find it seems

They cant manage to find any record in the computer of parts Ive ordered there so I was unable to return parts I didnt need and am stuck with the parts now

Normally good service unless they dont feel like installing a new battery. Simple removal.(4 screws and an extra bolt for tie down.)

Nice place . Helpful staff

Great people working at Advance Auto Parts in Plattsburgh N.Y.!!! Very helpful 😊😊😊

Great service. The guy was really helpful.

Hey Barry, Ryan. Guess who got awarded UNEMPLOYMENT? Lmao. Figure Id throw that in your faces seeing how you both gloated that no one gets it. BTW he beat the charges too. Lying was a mistake on advances part. Later boys!

They try hard to get you what you need. Not always successful. Prices are reasonable. Service is just ok. Not super quick.

Far better than AutoZone.

Great place for car parts.

Very helpful.

Not overly crowded and the staff are very helpful

Long lines. Higher prices than Auto Zone on some parts.

Great had everything I needed

Ordered a part was told it would take a week to get then after a week and a half I called and they still didnt have it. they said they would look into it and call me back and never did. I had to go in at the end of two weeks with no call and it was sitting on the shelf but nobody could call to say it was in

Guy at register as helpful as could be

Best oil deals in town.

Ordered online and parts ready to pickup when I got there 👍

They went out of their way for an act of kindness. Helping the needy even against policy.

Decent prices, decent parts, good service

All the sales people were standing around talking and paying little attention to the customers.

I go to Advance Auto for everything! They evening staff is always so helpful, accommodating, friendly and personable!

Good prices, nice people

Worst customer service and are not very knowledgeable of what they are selling. Felt like I was a bother to them.

Great sales and service team

Parts store. Same thing as AutoZone

Employee have no idea what they are doing there

Fast and courteous service

Very friendly and helpful.

Placed order online . Received product within 30 mins. at discounted rate . Cant beat online savings.

Knowledgeable, inexpensive, great service

Nice store

Always good for parts

Ordered a master cylinder and did not come with the supplied pushrod..had to get it anyway, i used the old one..screwed up man...upset

They need employees that know about parts!

Rosa is very helpful

It offers online savings and sameday pick up

Only place we get our parts

If you need it you can find it here

Personal very helpful

Good parts store

Good customer service

Husbands place

Very helpful

Great

Try hard to help you

Great service

Great Service

Rude and helpless employees

Great

Like it

Good choice . Good price ... check the circular many specials each monthStaff close to inform us and help us