Great overall experience. New facility, super clean, easy access (very convenient one way in/out access doors), convenient location, close to highway, reasonable price, I cant think of anything that was wrong about this place. Also great people work there.Thank you very much Cindy for your help with our reservation and short stay. Facility manager is also a great guy, explained to us all the features and technology behind this facility. Will definitely work with you in the future or refer our friends and partners.Wish you the best, keep up with a good job, providing great service. Thank you. Hope to see you again guys.
Great staff! Perfect location. Easy access to your unit. Brand new beautiful building. Highly recommend.
I was very impressed with this facility; it was so clean. The staff there were very nice, especially Steven, in particular. He toured the facility for me, showed me several units, made sure my key worked, answered all my questions, and was so patient and kind when I was trying to make a decision and throughout the paperwork. He provided top-notch customer service and was beyond kind; an absolute pleasure to work with. I would recommend this facility.
Superb professional employees and SUPER clean state-of-the-art facility!
This place is so clean. Anthony is a pleasure to do business with professional and courteous. Everytime I come in here he is always cleaning something. This storage facility is top notch.
I was her helping a friend move and I have one word for this place WOW! It is amazing! If youre looking for storage this is the place to go once youre inside youll be as impressed as I am.
This is an amazing facility. It is in a nice area and is kept really clean. The staff is super friendly and helpful as well. I worked with Rebecca and she was very helpful and took care of any and all questions. Pricing is also very competitive and allowed me to get a unit that was twice as big as one that I had at another facility for the same price every month. I will definitely be keeping my stuff at this facility for quite some time.
The customer service representative was very helpful and courteous. She deserves more than 5 stars for her professional service.
Very clean and affordable facility. The customer service was great also. I needed to change to a bigger unit and they changed it with no problems. Highly recommend.
Great set up and courteous people. A great experience
The access here is convenient, the staff is well managed, and the environment is clean and hygienic.
The best storage unit I have had so far! Every staff member I talked to were so helpful and friendly. The facility is extremely clean too!
Martin really helped me find a good fit for what I was looking for. Was very unsure. He educated me and found a good fit.Thank you Martin.
I needed to rent extra storage space for business. Rebecca was super helpful and friendly. I was able to get set up quickly without a hitch and started moving things in right away. The facility is very clean with decent lighting and great ventilation. I can pull my truck in through huge oversized doors and pull up right near my rental space. I installed free standing shelves and look forward to using thus space quite a bit in the coming months and years.
Cynthia was willing to work with me on selecting a unit. Was very friendly.
Clean and convenient location. Drive-in loading and unloading is great for when the weather is not! Excellent customer service. Always willing to help with any questions! Competitive pricing.
Very nice storage. Staff is super nice. Thank you!
Customer service is great! Brittany is amazing! Anything was great as well! Feel good about storing my items safely and secure! Anthony was also a great help.
Clean and affordable. Definitely recommend!
Anthony was a big help helping us add an extra unit quickly. The facility is clean and nice.
Easy peasy, clean, friendly, all the good things.
Love the staff! Brittany was extremely friendly and the facility is clean! I have had bad experiences with storage places and I wouldn’t go anywhere else. You need to open more! Thank you!
Anthony was great very courteous and professional, put to rest in reservations I had. Facility is also really nice and clean. I’m glad I found this spot, you won’t be disappointed.
Awesome experience. Russell helped me right away over the phone with everything I needed. Anthony followed up with great news also. 10/10!
Very well managed, extremely clean and temperature controlled. Perfect storage solution!!
Great experience… Super convenient storage solutions. We’ll be sure to come again..!!
Nice location. Very clean facility and Mary was very professional and knowledgeable. Highly recommended.
Awesome facility, super clean, convenient and you can drive your truck right into facility.
I was looking for safe and secure place for my property when preparing for a military move. The staff are professional and kind answering question and helping me get the proper storage unit.
I rented one of the smaller units was a 5 X15. Was originally 88 bucks I thought that was fair. Climate control, indoor and clean warehouse . I would have rented it for longer if they had not jacked up my price to 100 bucks for some reason., luckily I was moving a month later so I just paid it. I don’t like it when I get charged extra without being informed beforehand that the price was to go up. I called the front desk and asked why, the guy said all the storage places do that . I don’t know if that’s true or not since this is the first storage unit I’ve rented .
Cindy was very informative and helpful. Glad we got a unit
Its a wonderful enclosed facility. My things are safe and I do not have to worry about going to check on them on a daily basis. The prices are reasonable and the customer service is excellent.
Easy move in - great communication with the staff! Very clean and secure space!!
Miss Mary is the best, always very friendly and helpful. Extra space storage is a great place if you are looking for a storage unit.
Great facility. Rebecca was awesome, courteous, professional, informative, and helpful. Could not have done this without her! I recommend this place for storage.
Great clean facility. Easy access to units and very helpful staff. Love the new location
Awesome place..great atmosphere.. Anthony was extremely helpful!!
Anthony was very helpful and accommodating to an unexpected, last minute circumstance. Facility was very neat and clean, and they made the whole rental process easy. We would absolutely recommend Extra Space Storage.
Facility is very nice & Rebecca is awesome. She took the time to go over everything with me to make sure we were choosing the right space & even came out when we got there to show us another option. Then she found me struggling with the lock in the aisle & even helped me with that! :-)
Very nice and respectful and very helpful. Thank you Sidney for helping
The place was clean and the gentleman that helped me was very efficient! Helped me find a storage unit I needed quickly and made it easy!
Very knowledgeable and polite. Answered all of our questions and gave us a short tour of the facility. Facility is nice and clean and makes things convenient.
Such wonderful Customer Service from Rebecca! So happy to help and super informative. Space is very clean, climate controlled and easy to access. Highly recommend.
Excellent service!!! Very clean facility!
Friendly staff, very clean, and great hours
Just great staff here. Always helpful. Good music on. Very comfortable Temps in facility.
Rebecca and Victor helped us to find the right storage unit for us. They were courteous through the process. They explained every clearly.
Rebecca is very polite and informative. Very helpful with our decision making!
Amazing clean facility, friendly staff always there for questions and concerns (if there ever was any which for me they made it so great)! Definitely going to lease from then again once I’m all moved into my new place,
Building is nice and clean. Rebecca was very helpful and answered all my questions.Update:We have had extra space storage since September and our move is finally complete. Weve emptied the unit and provided info for our move out. The entire process was seamless thanks to Rebeccas help. We never encountered any extra fees or price increases. Super pleased with this facility and wouldnt hesitate to use again.
Awesome, clean place. Excellent to deal with! Highly recommend!!
Rebecca is kind women that is always helpful to help customers with solving puzzles, and she is always keeping an (i) out for safety for the team efforts completely.Sincerely from the team atA Unique Touch Salon and Day SpaWoodstock, IL
Extra Space storage is a fantastic facility. The employees are extremely helpful and pleasant. They went above and beyond to help with our particular move in. Easily accessible and located close to the Interstate. Highly recommend.
Anthony was extremely helpful in showing me the units, explaining pricing, security of the facility, etc. The facility is spotless, look forward to renting here.
No joke this place is the first and very last stop for storage wow yup that just about sums it up clean clean clean and Friendly !!!!!
Was very nice and happy to help with everything
I stopped in this past weekend I was shopping around Kenosha I had already went to 3 other places cubsmart barth and another one before coming into extra space I met Anthony I explained I was shopping around and he said that this was going to be the last place I was going to look for storage he said they are very competitive at the pricing and he was right the cost to rent was cheaper then everywhere else I stopped at prior and the facility was way cleaner then the others and to top it off the customer service was top notch. I highly recommend this place. Save the time from going anywhere else just come here like I did.
Very easy to work with. When we needed to reduce our storage space they were very helpful and were able to provide the right space and an affordable rate.
This storage area have great service & clean environment climate storage your personal items.
Wonderful experience greatly appreciated
This particular location has been by far the best and cleanest storage facility that Ive experienced. Even during the hot summer months, the air conditioning worked really well and there was even music playing softly in the background. The entire place is absolutely spotless unlike some other places where you have to worry about rodents and bugs getting into your things. Anthony, who is the person who helped me, is a pleasure to work with and explains everything very well and makes the process completely seamless. The price of my 10x30 climate controlled / drive up unit was less than other places. I almost hate to give it up but its not needed any longer. I would highly recommend the Pleasant Prairie Extra Space Storage. You definitely will not be disappointed.
Very nice and clean environment! Friendly and knowledgeable staff! Definitely recommend!
Very clean. I would recommend to anybody.
This building is state of the art. Susan answered all of my questions and it was very easy to sign up. I highly recommend checking this facility out. I had a great experience.
Great experience. Facility is clean, well organized, worked with Anthony who provided exceptional customer support.
This place is so Clean!! Excellent staff! I highly recommend this place for anyone looking for storage.. Do not waste your time going somewhere else or shopping around this place is cheaper than anywhere else in Kenosha and so much more cleaner.
Rebecca is awesome! Helped us so much with our storage issues. Made it very simple to get it done.
It’s always clean and the employees are always nice. It was a very easy process in getting started and easy to use my gate code. They are always willing to help.
Everything was great, nice units, friendly staff
Great place. Great service. Thank you Rebecca
Use “About Time Moving” to get your stuff here and home! Wait time, quality, customer service, courtesy and knowledge! This is my second move with Fil as the lead. It could not have gone smoother! He and the guys (Aaron, Matt, and Hunter) were polite and respectful the entire time. Wow!! They really know their stuff and cleared my two car garage and upper condo in record time, all the while being very careful and protective of every single item! Off to the storage location where they neatly and logically organized the space again in record time! I will use them when our home purchase is finalized, to move from storage to our forever home! They will also be my go-to when I’m able to bring my elderly mother from Sheboygan to my home. You can’t go wrong with this fabulous company for any move big or small!***Extra Space Storage is neat and clean, but needs to ENFORCE their stated mask policy. People do NOT wear their masks a required!***
I came to do a move at extra space storage aid I love the place and they are kind and clean
Anthony and Sue were amazing people, unbelievably nice. Let me take shelter during a tornado warning. Definitely going to be using their services when the time comes. Can’t wait to tell people how great extra space storage is!!
Just got done leaving this place best storage place in Kenosha first time renting a storage unit great customer service new every question. Very nice and professional
Very spacious and tidy. Rebecca was very helpful with showing me around and the units we look. Pricing is very fair and they have a wide selection of lockers to choose from
Wonderful facility and Rebecca was very informative and helpful couldnt ask for better customer service
Very clean facility! Friendly, helpful service.
Rebecca was so amazing!! Very helpful, super nice and took care of me immediately!
Very easy to set up rental. Friendly and flexible.
Warning: I was pleased with how everything was handled initially upon move in. Unfortunately only FOUR months after move in, they hike up our rent by 20%!! And I was informed it would likely rise again in the next 5-8 months to get close to market value. Beware, the rate they “get you in the door with” won’t last long and will continue to increase... very disappointing.
Rebecca was extremely helpful, very informative, and personable. Highly recommend coming here for any storage needs. Clean facilities and great unloading system.
Pleasant Prairie location was clean, well lit and easy to access. The staff was always very pleasant.
Great customer service! Helped with all questions and walked me through the lease as I was on the phone !
Clean property. Reasonable pricing for storage units. Friendly staff.
Sue and Anthony were extremely helpful. Great customer service. Facility is super clean. Highly recommend using this facility.
Update: We have been with this facility for 4 months, and my perspective has changed a bit. I still feel this is a very clean facility, but I would be “cautious” of this place.. We were told increases were done once or twice a year and increases were usually around 3-5 percent. After the third month of paying, the price was increased by 20 percent!! I would also like to add that my sister rented the “SAME EXACT” unit as we did at the same time and they increased her price LESS THEN HALF of ours. So apparently, they pick and choose who they increase and choose to charge some more then others.. In my opinion, this is unethical, and poor business practice..
Has to be one of the best storage places I’ve ever seen.
Rebecca was great helping me decide on what unit I wanted to get today amazing customer service. !
Rebecca is an excellent employee. I gave her a 10/10 for the customer service satisfaction. She was helping me with her heart and her professionalism to get my storage unit. I appreciate your service.Rebecca is awesome. She is an amazing in customer service.
I was able to reserve and rent on the same day over the telephone. When I arrived, check in was contactless and swift. Storage space was clean and in mint condition. Our unit is big enough to store our necessary items. Climate inside the storage facility is neutral. It’s never too hot or too cold. The only negative thing I can say is the $24 fee to rent is new to me . I’m used to just paying the monthly fee plus tax and that’s all. But other than that, it’s a nice facility.
Staff are very accommodating and helpful - thanks!
This place is great! The managers are the best! I have stored at other Extra Spaces and public storages in the past. Next time I need storage I am coming back to this location.
It was a great experience. High tech...climate controlled...plenty of carts and space. Very responsive staff.
What a Great Experience renting a storage unit at Extra Space Storage! We needed a space for 3 months to store stuff while we had foundation work done. The staff is Great and the facility is extremely clean.
Extra Space Storage in Pleasant Prairie was a great place to keep our stuff. Always clean. A great and friendly staff as well. Thank you!
Sign up was easy! Rebecca did a great job of making sure we had the right unit for our needs. Thank you!
Great Staff. Great Service. Nice Clean Facility. Love it. Thanks.
Rebecca was very helpful with getting everything set up in a single day.