When I saw the low rating before stopping in here I thought... Surely there is something wrong with that rating, especially in this climate you would think that a company like this would do everything they can to keep customers happy. So I thought maybe someone is trolling them to ruin their rating. Nope! They were extremely rude to me, the lady at the front counter tried to argue with me and was very terse. So in the future I will do everything I can to not buy anything from this company. I doubt it, but if anyone from the company has anyone that reads these reviews, you really should consider training people in customer service.

I wish I could give zero stars. The technician at the Pleasanton location sold me equipment that wasn’t suitable for the task at hand. Brought in a hose from a heated pressure washer looking to replace a fitting. Technician advised me that he couldn’t replace the fitting, and would have to replace the entire hose. Less than a week later both fittings failed. Upon bringing the failed hose back, both the technician that sold me the hose and management told me they don’t have any hoses rated for steam heat or super-heated water (neither of which are relevant since this is a small heated pressure washer that might put out 180 degree water), and refused to do anything to make the situation right. Bottom line: they don’t stand behind their work. AVOID THIS BUSINESS AT ALL COSTS!!

Have been using their hose for over five years. Best quality for the money. Have used Mid Way once due to cost but the quality didnt hold up. Will buy all my hose from 4-star.

Good quality Frac Sand hoses and good prices!

Good service, good surplice & good prices