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In-N-Out Burger
6015 Johnson Dr, Pleasanton, CA 94588, United States
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In-N-Out Burger
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Al
Review №1

I do not think In n Out needs any introduction from me Ill only say this location is spotless, very conveniently located, and Maddie took my order and she was most gracious, thank you.As usual the burger was extremely good and the fries atrocious but that is a characteristic of how they make them, so no fault. In any case, very satisfied for a quick lunch.

To
Review №2

Its In-N-Out burger, you already know youre going to love it before you go in. Enough said.

Sr
Review №3

Always consistently good burgers. We got the odd-menu animal-style fries. Unless you eat it hot, it’s messy and a coagulated mess. Don’t recommend getting it if you’re driving yourself. Same with the double-double - you need two hands to handle it and even a Tesla won’t help you. Luckily my son was in the passenger seat to help me unwrap it progressively and eat it.

Da
Review №4

We had a great visit here! Having move from In-N-Out territory to the east coast, we always visit one when we come back to their turf. This was out first time at this location, and it was a good one. The staff was very fast and friendly, the food was great as always, and the pace was really good.Our family says that this shopping center is always crazy busy and hard on traffic, except for Sundays when another fast food shop in the complex is closed. Today it was fine.Thanks In-N-Out! Now you need to keep heading east.

ji
Review №5

First time visiting this location at 12:30 am. Employee was coming near to our car, taking the order while I was doing drive through which is good. He has asked if you want to To-Go or for the car and we chose To Go. Wait time was around 15 mins during midnight which shows the popularity of their items. I felt ordering in person was quicker than drive thru at that time.Ordered Double double with Animal fries. Paid in the first window and collected the food from second window. Fries was very soggy and not my taste. Burger was good. Overall my experience was good.

Br
Review №6

The fact that this team is able to crank through as many cars and line waiters as they do is amazing. My food is consistently good here and Ive never had a reason to complain. Thank you!

GE
Review №7

Always good for me. Enjoy your quick and healthy food 😋

An
Review №8

It’s In N Out. It’s delicious. But what’s special is that I walked in and just asked them for a vegetarian option. And that was it. No explaining the complicated ‘leave the patty out’. Lol. Love it. Delicious!!! kids love it.

ja
Review №9

Great fresh food! Perfect burger fries and shake

Ma
Review №10

Always great. Drive thru is pretty efficient considering how busy it is.

Br
Review №11

Every time we come here, its a delight. Even if there is a long line of cars for the drive-thru, it goes quick as In-N-Out is a well oiled machine. I appreciate that they read the order back to you. Weve never had a wrong order and can feel comfortable driving off without frantically checking the contents of the bags they hand us. Great location and perfectly consistent experience each time! Yum

Do
Review №12

Wonderful drive-thru experience

Ge
Review №13

Tasty burgers with yummy shakes

Sk
Review №14

I havent eaten here since 1977. Its still one of the best burgers around. Definitely some place to visit when youre in California.

Er
Review №15

Always good! The wait sucks but 🤷🏻‍♂️

Sa
Review №16

Sinful chocolate milkshake and good veggie burger ( dont forget animal sauce)

Ph
Review №17

Great burgers. Place to go for my comfort food... double, doubles!!! Yes!

Sa
Review №18

I love the food. All the workers there are very kind. I also love how people with allergies can eat there.

Ce
Review №19

Their burgers good as always, the downside is that is so good it creates a huge line of cars all the way to the street. They need to get some pointers from Chic Fil A that has 2 rows of vehicles at the same time.

Ga
Review №20

You cant go wrong at In-N-Out Burger. I recommend the double-double with grilled onions.

Pr
Review №21

Took 30 mins to get the food, but was worth the wait even if its just the animal style fries.

Ra
Review №22

It’s amazing restaurant and best burger ever but the reason that let me to took one star off its just because with this Covid issue The people who make the food in the kitchen they don’t wear any mask And when I asked them they said because they are fully vaccinated but even though they work in the kitchen and they make food so they need to wear a mask even if Covid over

La
Review №23

Great double burger🤙 the fries not so great

Of
Review №24

Nice and fast service. Very clean.

RI
Review №25

Must try their burger!!!

Mi
Review №26

I dont get it. Ive gone to a few of these joints now because my friends like it, but the burgers and fries are bland and just not tasty. And the fries are always undercooked and rubbery. Youre way better off going to your local diner for a burger.

Jo
Review №27

In N Outs website states the following Health & safety guidelines: Staff wear masks, and that customers are required to wear masks.However, the drive-thru staff member that was talking over food and handing it to customers had NO mask and NO gloves. Their toll-free Customer Service said that they had the option NOT to wear masks. I guess they also have the option to extract spittle all over food, and handle it without gloves too? Great!

Ma
Review №28

One of the best burger joints ever! We were on a father and daughter road trip and we were really hungry. In-N-Out is the first place my dad suggested and luckily there was one nearby. The line was long so my father thought it would take us about 20-25 minutes, but it didnt even take us close to 10 minutes. The customer service is wonderful and the order-takers take the orders fast and accurately. We were full after having eaten one of their combos. Never disappointed.

Ch
Review №29

Always the best fast food burger for me.

Er
Review №30

Great food, clean restrooms and friendly service. Parking lot is a bit crowded, but no big deal! LOVE In N Out!!

Ri
Review №31

Its a nice place to sit and eat. But the drive through lines are long. Its the same at all in n out. But, I loved the food.

As
Review №32

Can anyone say AMAZING!!! i mean really who uses fresh ingredients daily and who brings out the animal in me with a hidden menue

Je
Review №33

Its in n out, its the best hands down.

Da
Review №34

It was amazing as usual but they did make a mistake on one of my burgers. Not a big deal

Je
Review №35

Great food and service. This is one of the better In-in-outs in the area. The drive thru line moves quickly.

Jo
Review №36

Great service great food! you want food done well and-on time! In and Out Pleasanton is the place

Je
Review №37

When they make your order right, everything is great!Although if you say something is wrong with your customized order than when you receive a replacement it isnt up to high quality standards. This usually means charcoaled tasting meat, over heated buns that you might break a tooth on, and it was lacking in sauce.So for warning, if your order is wrong... At least you didnt taste burnt charcoal for an hour afterwards.

Ma
Review №38

Shortest line ever and great tasting, decent price, and correct order... No complaints here.

Do
Review №39

Nice tasting burgers. It’s a very lively place even late night.

Ch
Review №40

If you like chicken, then go chick-fil-a next to this IN N OUT.

Od
Review №41

Burger is nice nothing more. Can find better alternative for the price

Ar
Review №42

Quick, professional staff and delicious fast food burgers.

Ja
Review №43

Hit the drive through. As expected there was a line, but well worth the wait. Friendly staff, great service and food.

E
Review №44

Almost non-existent drive-thru line on a Monday afternoon! Order was accurate and the burgers and fries tasted great.

Sa
Review №45

They give you what you asked for! Such as extra things in your burger, they make to sure give it!. Good job.👍👍👍

Ah
Review №46

Never failed to impress me. Superiority in simplicity. Best Burger in the Galaxy

An
Review №47

Always good. Never any complaints about this chain. I wish they were in Montana.

Tr
Review №48

Drive through is always fun. Long but staffs work very hard to make it fast and friendly experience. Food is good as always.🌹🌹❤❤

Da
Review №49

Outstanding 4x4 with two extra slices of cheese- animal style- no tomato. No paper wrap so the cheese won’t get stuck. One of the best burgers in the country.

Je
Review №50

These are the worse animal fries Ive ever gotten from any In/out burger place microwaved slice cheese really aint the business

Je
Review №51

My first trip to California, I was made to feel that I must try this place. Honestly, it was OK. It wasnt bad by any means, but Im not excited about it either. It was a burger. The fires were meh. That shake was good.

Me
Review №52

Fast and friendly despite the line of cars. Very popular so be prepared to wait.

B
Review №53

Quick queue to order, touchless beverage dispensers, typical quality burgers, fries and shakes, friendly service and multiple outdoor tables.

Ro
Review №54

We tried animal style fries which were covered with cheese and sauce.

De
Review №55

Have a nice time visited with my girlfriend went out to in-and-out burgers excellent double cheeseburger fries she had a chocolate shake I have strawberry shake really good and fast

Ka
Review №56

Really good place for quick lunch, snack, whatever

Ab
Review №57

Awesome burgers. Hot and delicious. Bang for the buck!

S
Review №58

Quality of food is good, as always. However, since pandemic, accuracy of the order has been a little off. For example, ine of our burgers was for extra lettuce, extra tomatoes; got the extra tomatoes, no extra lettuce. But again, the food quality is still good.

St
Review №59

Usually happy with In N Out. We got our food through the drive thru and the fries were cold when they handed them to us.

Ch
Review №60

Always Fresh and delicious. Different cheese options would be nice though.

C
Review №61

Great food, great service, clean restaurant. Couldnt ask for anything more!

Da
Review №62

Service was great and the line inside was ok. Better than drive thru. The staff were friendly. Just wear your mask when going down. It is safer. Food is always the best there. Worth it. The animal fries are so yummy!

Th
Review №63

Completely renewed my burger experience, I had completely given up on fast food burgers.

Na
Review №64

Always good burger and fries. Highly recommend.

ga
Review №65

Being from Hawaii In-N-Out Burger is always a must when coming to California burgers are fresh and made-to-order and something about their spread and the animal style fries no other fast food place can compare especially their shakes my favorite is chocolate strawberry perfect blend of two awesome flavors

Pa
Review №66

Best cheese burger. Yum yum

Sa
Review №67

I love in and out the service is quick, efficient and affordable. Will always suggest this place

Ka
Review №68

The rude old lady Maria, I always go to this location to get French fries for my son. He is a picky eater he wont eat any fries or sandwich from any other place than In -N-out. There is an older lady there, her name is Maria. She is very rude once I told her I want just a fries, she said what? just a fries! then started laughing and making jokes. I got upset and called corporation on her. Since then every time I go there I get burned to black point fries. If I order sandwich they would put a soggy lettuces on my sandwich.

Ma
Review №69

Great place, too full from the burger. Cheap too. Highly recommended.

me
Review №70

I am normally very picky with customer service, and there is barely any nice customer service around this area specially in dinning business. I would say staff in this shop are doing so well, even tho I can tell they were supper busy but they still dont forget to greet you and being so polite, definitely a role model for a great customer service for fast fast food business, keep up the good job guys .

Nc
Review №71

Very fresh french fries. All the employees greeted me with smile and politeness. Hamburgers were very good.

Mr
Review №72

The food is sub par, compared to a Wendy’s or Steak n Shake but those two places are far better. Must be an acquired taste. Staff was friendly, bathroom needed tending too.

Tr
Review №73

Pretty good but they hand out catsup in little bags of 3. So 2 bags will not be enough for 4 orders of French fries. Now 2 people will not get any so they no longer enjoy their meal and may never return. Its very important to supply the minimum required amount of catsup to the customers or they will be disappointed and may never return. This sub-minimum was provided when asking for extra catsup. So this will jepordize the future of this business.

Th
Review №74

Great food and great service!Thanks In N Out

To
Review №75

Great service with a smile. Clean building. Covid precautions observed and simple goodness for the tastebuds. Highly recommend.

L
Review №76

The lines were long inside and drive through i went inside and was out fast. The service was a fast as it could be and staff were polite. A staff member actually asked if i needed help to my car as i had a lot to carry i come from sonoma county and hadnt had the staff cater like this!

Ju
Review №77

Food was great but there was no line that day and I still felt really rushed when I was ordering. It was pretty rude. He was cutting me off and finishing my sentences. Weird and unpleasant for sure.

Ja
Review №78

Good food & kind people. Always feel good at this place.

Er
Review №79

Long lines if you go around noon but it goes by pretty quick. Staff very friendly.

se
Review №80

It is what it is sometimes you have to tell them to not cook the fries all the way. Because they be so hard and crispy that you think that, they burnt your fries

Ma
Review №81

First time I was disappointed,with In & out order was wrong French fries soggy.

Mo
Review №82

Food was fast and hot.Service was excellentAll safety precautions taken.

Al
Review №83

Amazing burgers that are basically free

Ja
Review №84

Always EXCELLENT SERVICE AND FOOD! 😋 Please hurry an build some on the east coast.. ATLANTA, GA! Would make a killin there.

Fr
Review №85

Great staff and great food

Us
Review №86

Love the hamburger, fries and the sauce😋 its just that these days its a long long long wait..

ja
Review №87

1) Be sure to check your bags before you leave they have a habit of forgetting straws, condiments, and extras. 2) hot chocolate is inconsistent so besure to check and taste it too. 3) Managers: you need to learn how to pull employees aside, even if you are clarifying whether they are on break 10min, 15 min, or lunch. This is more on professionalism matter, but yall are still young.Food: next time a customer says we have an egg allergy STOP putting the special order burger with the rest of the order. Have you ever heard of cross contamination?Last but not least, (only because they have BIG huge oprn windows), your staff really need to learn how to properly wash hands. Once your hands are washed, DO NOT touch the face!!! No idea how many times I watch staff do this while I was in drive through waiting to pick up my food.

Jo
Review №88

It is very busy. So its more like In Wait Out. But they tried hard to be nice and pro. It is better then McDonalds.

To
Review №89

Love the in n out. Animal fries with animal style cheeseburger is the best combo. Very delicious.

Sh
Review №90

Expect long lines but for good reason. Good service, quality food and no long waits.

Wy
Review №91

Many fast food restaurants advertise as being better than they are, naturally. This place, however, is exactly as good as one would hope. I liked the food and service here. Highly Recommend.

Lo
Review №92

Great kids that work here!

Al
Review №93

Its hard to give a bad rating to any In-N-Out. Friendly and professional staff, outside is clean. I like that its close to the freeway, but is still a few blocks away so that the long lines dont interfere with the freeway traffic. The location is conveniently located near other places like a Home Depot and FedEx. In case you are short on time and dont want to deal with the lines, there are other places nearby to get food from. BTW, if you have a Tesla and need to charge, there is a Tesla supercharger station with multiple spots across the street.

Vi
Review №94

Best burger in the universe

Fr
Review №95

It was fast and super delicious

na
Review №96

Food was good especially the fries.

Na
Review №97

One of the most important in n outs for me, no... I didnt work here, but this was the first in out I tried and fell in love with it.Always super busy, but you dont have to wait much since they are just so just at their work!LOVE in-N-out ✌🏼

Jo
Review №98

The kid that stands in the street to get your order did awesome keeping up with my order that was changing constantly as i was ordering for people in the phone. Got to the window and they nailed it

Jo
Review №99

Tasted just like an In-N-Out should. Long drive through line, but moved quick.

Do
Review №100

The best burger. For the best price.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:6015 Johnson Dr, Pleasanton, CA 94588, United States
  • Site:http://locations.in-n-out.com/124
  • Phone:+1 800-786-1000
Categories
  • Diner
  • Hamburger restaurant
  • Fast food restaurant
  • Lunch restaurant
  • Restaurant
Working hours
  • Monday:10:30AM–1AM
  • Tuesday:10:30AM–1AM
  • Wednesday:10:30AM–1AM
  • Thursday:10:30AM–1:30AM
  • Friday:10:30AM–1:30AM
  • Saturday:10:30AM–1AM
  • Sunday:10:30AM–1AM
Service options
  • Outdoor seating:Yes
  • Drive-through:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Fast service:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Comfort food:Yes
  • Late-night food:Yes
  • Quick bite:Yes
  • Vegetarian options:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
Atmosphere
  • Casual:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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