Excellent service and communication! Braxton called me and let me know what they found to be the issue with my vehicle, approximately how much it would be, and when it would be ready. He even called back to let me know they had a wheel lock key to replace my original which had been accidentally kept at another shop. They were accommodating, polite, punctual, kept me informed, and the price was very reasonable!

Such a wonderful, professional experience purchasing multiple vehicles from Auto Park over the years! Never a disappointment, they are sure to go above and beyond at any given time! Their generosity and willingness is exceptional, the communication never left you wondering, everything is very well explained and upon delivery the sales reps were fabulous! Our vehicles have been the best of the best and no one could beat Auto Parks prices! Highly recommend -

Easiest car buying experience I have ever had. The whole process was quick and easy. Everyone I worked with was friendly and helpful. Thanks to the two drivers (I dont know their names) that put in extra time to deliver my vehicle when I needed it.

No annoying pushy car sales person. Just knowledgeable helpful staff. Plus they have multiple lots. So if they don’t have what your looking for they may have it at another lot.

Great service - great people! Highly recommend this place!

Wonderful people. Great service

Top of the line car dealership! The staff are one of the most courteous and helpful staff! They are will to go the extra mile to insure good service! Great job Auto Park of Plymouth IN!!

Very friendly people, I appreciate Jarod and Jeremy. These two really helped me out, Im 18 and was able to get a low interest rate and affordable truck. Just great business. I hope they get a tip.

Travelled from out of state to purchase a used vehicle. Dealership picked me up from Midway - wonderful service. The whole process was easy and everyone was professional, responsive and friendly. I can only recommend this dealership and would not hesitate to give them my business again!Thank you!

Jeff ODell got me a great deal on a used Chevy at the Michigan St. Location. Very professional, helpful and honest. This was our third car from Auto Park and all have been great and as advertised.

I’ve bought 2 cars from Greg Manuel and he will always get my business. Great honest guy and a stress free buying process! Highly recommend you see Greg if you’re looking to buy.

Terrible. Sent email regarding car I wanted but it was after hours. The next morning a salesman called me about the vehicle. We discussed it i told him I was driving from over 2 hours away and that I was pre-approved for the loan. I arrive at the dealership car looks great. I stated I liked it but would like to drive it before buying. He goes to get the keys comes back with keys in hand and says sorry to tell you this but we sold this car before you got here. Half day off work and 2.5 hour drive to get there only to be told the car was sold. I can say never been treated like that before. After leaving the review i received a quick response from GM very apologetic and very much took ownership of the situation. He stated he would do everything in his power to find another vehicle and make this right. Even if he cant I appreciate the follow up and effort. Glad to see a manager who takes pride and ownership in his business

We were able to narrow down the car we wanted on their website, which was great. The sales staff were great, we had a low pressure experience. We will definitely be back in the future.

Kris Miller is a top-notch non-Salesman! What do I mean by that? At no time, did Kris pressure my husband or me into anything during our visits to Auto Park Buick GMC. In addition, Kris was informative, factual, insightful, engaging, honest and knowledgeable. We had such a pleasant and non-pressured experience with Kris that we returned a week later to purchase a week later and bought a 2nd vehicle. The quality of service did not end after the purchase of the vehicles; Kris continued to work diligently with us to resolve a few minor issues and his follow up and follow through was outstanding. Bottom line? Kris is dedicated and committed to being honest and sincere. We recommend Kris without hesitation! Any future purchases will be with Kris!

We had a great experience buying our new car starting with the front desk, sales associate and financing department! Everyone was so helpful and we are so happy with the vehicle!

Well new to stuff online and posted earlier about how great Jeff Odell was as our salesman but chose by accident 3 star instead of 5 star. He actually deserves more stars than that🤗🤗

Purchased a Suburban. Jarrod was a great sales person and the entire team went way beyond for us. Thank you!

Good people great service.

I was a happy customer for 9 years.... At 21 years old i bought my first nice car. A 2002 chevrolet camaro z28 convertible. My wife nicknamed it christine (after the movie). 44k miles. I was told it was a florida car and they even replaced one blown front speaker before the sale. Now fast forward 9 years and i have 2 kids and a house to take care of. Its time to part with the car, so i post it for sale. I purchase the carfax for potential buyers. First off... Not a florida car,it was in an accident before i purchased it. I learned a lesson the hard way. But here is the real kicker, the maintenace shop installed new tires on the vehicleand misreported the milage. Now the car has a red flag for possible odometer tampering. I hold the company responsible, not gmc building itsself. But this is my way of letting the auto park know they have wronged me and id like something done about it.Response: Same company unless there is 2 auto parks.... You can move the building and change the employees. But as auto park that is simply passing the buck. There is something any 3 of your branches can do. Reach up the ladder and bring it someones attention. This carfax says auto park plymouth right on it. You said you would contact someone for me. I was hoping to get to take these down.

Are you looking for great customer service? Auto Park Fleet will not disappoint. Kevin M is your guy!

This dealership was very easy to do business with. I drove 2.5 hours to look at a used vehicle which I ended up purchasing. There were no surprises when I got there. Everyone I worked with was great. Jackie (saleswoman) had everything ready and waiting when I arrived. She stayed in contact and has continued to follow up after the purchase. Jeremy (finance manager) got me in and out quickly while answering all of my questions. Thank you, Josh Z

Today we bought a fantastic orange 2020 Chevy Equinox from Auto Park Buick GMC. Although this car was not the original car we were set to buy due to some preventable circumstances. The general manager Justin Cocanower, sales manager Dan Blodgett and sales professional Jackie Holloway went above and beyond to make the deal right and professional. It is obvious Justin keeps the customer in mind and makes sure they are 100% happy before leaving.

Love dealing with Dan P. Honest and caring for his customers.

Coming from Wisconsin I can say it was well worth the trip. They had the only red chevy malibu premier with every feature in the midwest at the time. Jackie Holloway was an awesome person! She waited for me since it took longer to travel in the blizzard. Jackie even sent me a personal thank you card. If you are reading this Jackie I would like to tell I appreciated you and as always thank you! Also thanks to Jeremy the finance manager for his work.

The staff at Auto Park Buick GMC was all friendly and helpful. They were professional, honest and quick about getting our family on the road in our new vehicle.

Very good service and very helpful, happy with new truck and looking forward to next one. will be coming back for future needs.

We saw our car online and called for more information. Our salesman was very helpful answering questions. They held the car for us, as we were out-of-state, for a test drive. When we got there the car was ready and waiting for us. Our experience with Auto Park was excellent, very friendly and helpful. I would definitely buy a car from them again.

They are the best to deal with, it was our personal 2 time of working with them, and it was amazing! Sales staff is super friendly and helpful, clean store and nice vehicles, would recommend them to anyone who is looking for a new or used vehicle.

Highly recommend! I was overall impressed with my car buying experience here. Jared was a pleasure to work with. He was very professional, helpful, honest, and not at all pushy or aggressive. There was a large inventory at this location so there were plenty of options for me, all fairly priced. I went to a handful of other dealerships and couldn’t find a single possibility, while here there were several. Jared helped narrow my search and tracked down the car that checked all the boxes while being respectful of the budget. The whole process was smooth, quick, and easy!

This was my second great experience with the auto park. Thanks again

Found a truck online through CarGurus and got in touch with Jackie Holloway within an hour of expressing interest. From the first email to the last goodbye she was fantastic to work with! She was able to answer all of our questions and made our purchase effortless. Auto Park Buick GMC has great prices and great staff! I would recommend any of my friends and family to check them out.

Very professional staff to work with. Not pushy, very laid back. Jackie was extremely helpful and willing to answer any questions we had and if she didn’t know it she found someone that did. Would definitely recommend. We love our new vehicle:-)

I dont care for Social media. But Jackie did a wonderful job.

Bought a 2019 buick regal. Few months later air bag light keeps coming on and tires wobble like crazy had them balnced only to find out the tires are junk . Called them they basically told me Im SOL. Poor customer service. They didnt try reaching out to me and giving me a discount of any sort as they mentioned in their reply. Lies

All went well except for a miss understanding on the price of the 2010 Cadillac now Im just waiting for the car to show up in my driveway.

Loved the upfront pricing and communication. We drove 2 hours to look at car and before hand, Jackie had answered all questions and quotes ahead of time. Wonderful experience. Jackie was great to work with.

The best experience I’ve ever had buying a car. Great prices and friendly service. Ask for Kris Miller, he will take care of you.

We drove 2 1/2 hours to look at a truck that I had inquired about multiple times. I had asked very detailed questions about the paint and what kind of shape the truck was in. I was told it rated a 94 on auto check out of a possible 93.I was told the truck would be ready for me to look at and cleaned up when I arrive and it was. With close inspection of the truck I found multiple scratches in the paint some would not be able to be buffed out would have to be touched up. I did not expect that on a truck with a rating of 94 out of 93. But there were no dents or dings and was willing to purchase the truck as I liked it very much. When we sat down to discuss it I made them a outright offer to purchase the truck and it was refused. Then I was told that the asking price was the bottom Price as the truck was actually going to be increased by about $1000 the next day. But it wouldn’t affect the price that I was told. But they were not willing to negotiate at all. The truck had about 3000 miles more than was advertised because someone had been driving it at the dealership, I believe it was the owner. I was made aware of the mileage before I drove up there because I asked about it. I felt that the tactic that was used to make me feel like I was getting a good deal by paying asking price because the truck was going up $1000 the next day was kinda misleading and disrespectful. Especially considering this truck was I would say average not a 94 score on auto check. All in all I still likedthe truck very much.Update: Thank you Jackie for reaching back out to me it is appreciated and the response from the owner is appreciated as well.

I went in with the expectation of not getting a car when I went there, I was totally wrong lol. I looked at a specific car that had some cosmetic damage thought it would be a scrap car. I looked it over and it was actually really amazing. I had no pressure from any sales people and they let me test drive it for a long time. I offered them a cash deal and they accepted it, they also made sure it wouldnt drain my finances completely. I will be going back for a second vehicle once I have more coin saved. Also the vehicle was exactly what i wanted a strong v8 awd sedan. Left there happy with a 2006 Chrysler 300c.

Very good experience. The process was easy and the deal was good.

Jackie and Jeremy were very patient, professional and helpful in getting me a loan and off the lot with my new truck in a day! They’re the BEST in the business!

There are multiple car dealerships you can go to, don’t go to this one. Please read the other bad reviews and take caution or better yet just go to any other dealership in the area and avoid this completely. Very unaccommodating and dishonest. Two qualities you do not want in a place you’re making such a large purchase. Buying a new vehicle is stressful enough, to make it easier on yourself, pick someone who has a good reputation And you feel comfortable with. You will not get that here.

My husband and I had a very great experience here. Kris killer made the process easy and simple for us. We definitely recommend.

I made a inquiry about a vehicle. Then 2 days later Thursday 10am they responded while i was at work. but made arrangements to be there Friday morning. I took off work went to bank i get there 930 am dont see the vehicle. I go in to be informed that it sold last nite after 5pm . That was a waste of my time. Not impressed 😕

Jackie Holloway is the best! She worked tirelessly to get this deal done with some of the best customer service Ive ever seen. The whole dealership is awesome, not only did they match a competitor but they blew them away! If youre looking for a good deal and new a car? Come here, ask for Jackie and she will get it done. They are seriously awesome at Auto Park!Edit 10/8/19: After purchase of my new vehicle the CEL was on. They went above and beyond to make sure I was taken care of. They fixed my new truck at zero cost and provided me with something to drive. Best dealership in the area. Hands down.

The members who work here are amazing! Theyre extremely helpful and understanding. Pure miracle workers of the car and finance industry. Thank you!

A little over a month of buying my 2016 Jeep Trail Hawk with 54,000 miles I ended up spending over $2,000 to get it fixed. I had to replace brakes, and rotors all the way around. They were so bad I was told not to drive it. My exhaust system ended up having a crack in it costing another $500. Then I was told I had a front ball joint that was bad with cost of another $1,000. When I tried to get them to take care of it they would only fix it for cost. This was my only vehicle, they refused to give me a loner so they could fix it. If buying used get all the warranty coverage. They do not inspect cars before selling.

I drove almost 2 hours to this dealership. Kyle and the guys were very easy to deal with. They made sure everything was very comfortable in my buying experience. Only slight negative is, I would have appreciated pulling off the lot with some fuel in the vehicle.

Great experience. Received a truck when another customer canceled and order. Thank you!

Hands down the best experience Ive had when buying a vehicle. Kris went above and beyond to get me into the truck I wanted. Will not go anywhere else for a new vehicle purchase!

Found an Amazing looking Truck at an Extremely Amazing price online, Emailed to confirm information, was told everything was right, arranged for sitter and transportation (9 hour round trip). Then called about 5pm to confirm everything over phone and set up time to test drive, asked again about price and eventually found out that it was listed for a third of the actual cost. Whats more, upon talking to the manager the sales person was told that this error was discovered that morning for several vehicles.I felt really ripped off, was told they could do nothing for me with the price, even after I spent all day emailing and arranging to see this truck.Sent a message to the customer service department and never even received a response.

Bought a 2014 Ford Fusion (Which they said it was inspected) 3 days later my AC completely blew up and my transmission went out, luckily they offered me a 2 year warranty so its currently in the shop right now. Going on my first week without my car, but its crazy how it was inspected then everything went wrong.

I truly enjoy dealing with Auto Park Buick GMC in Plymouth. Rick Schott is my sales rep and has gone out of his way to make the experience a great one. I worked together with Rick and Dave George to get a wonderful deal and all the bells and whistles I wanted. Everyone here is friendly, knowledgeable and very accommodating. I give you 5 stars and will recommend you to all my friends and family. Thanks to everyone I had the pleasure to work with.

Great service. Jackie was excellent along with everyone else getting me into my new vehicle!

Jackie was amazing!! Totally listened to what I was looking for and found the perfect car for me...She totally made my car buying fun!

Great price,Great Service, and all went smooth.

Jeremy (Sales) and Dave (Finance) at Auto Park Buick GMC were GREAT to work with. We came in from out of state so got a lot of up front information answered by Jeremy via phone and email and he was very responsive. Then within hours of driving in, we got a test drive in and became proud owners of our GMC Yukon XL Denali which we LOVE! :). Dave from financing found the best rate for us and made it a seamless process. We had family with us too and everyone there was really hospitable to our whole group. We would definitely do business with Jeremy, Dave, and Auto Park Buick GMC again. Great inventory and customer service. It was truly a stress free car buying experience. Thank you Jeremy and Dave!! ~ Katie and Kenny - Michigan

Drove almost 20 miles away from all the “big dealers.” Worth the trip. Got a nicer vehicle at a better price. Jeremy was very helpful and made sure we were happy with our purchase. He also followed through with making sure we received everything we needed. Will definitely recommend to friends and family.

I’m not from the area of the dealership. There was no pressure to buy and the staff was Great. We didn’t buy a vehicle our first visit. Bridget Holcomb was my sales person and we were able to work out a deal via email. We drove back the next weekend and got our new truck. A+

Very happy with my jeep wrangler unlimited rubicon I bought. Kyle helped me out alot with getting the jeep. I flew there bought jeep within 2 hours than drove home 12 hours with no problems.

We showed up 10 minutes before closing and Jackie and Jeremy stayed past closing to make the deal. Excellent customer service and they definitely have new customers. Great place to deal with.

We had the best car buying experience I have ever had, the sales man Rick Schott. This young man takes pride in his job. He is polite, knowledgeable, listens to what u want and need. We even noticed this while we were waiting to sign papers. Rick truly could have used some roller skates today. I am not sure how he kept everything straight with how busy they were today. This young man goes above and beyond in our eyes. Thank you so much Rick. We will recommend you to everyone. When sign the papers Kris Miller helped us there. He was very attentive and friendly. Explain everything that was being sign to us in detail. All in I have to say if all your employees are like these two gentlemen you have a amazing business.Thank you all,Robin MinderJudyGouker

Kris was very patient as my wife and I discussed several options.

Good place to deal with.

Bought a 2019 Ram 1500 Classic from Rick Schott. Good price on the truck and fair price on my trade in. Rick even stayed late on a Friday night to get me in my new ride. Very professional and overall pleased with my buying experience.

Vehicle was exactly how described online. Salesman Kris Miller was great to work with. Extremely helpful, hassle free, low pressure. Ended up purchasing the vehicle we wanted at a great price.

Jackie did a great job of helping me figure out what I wanted and I love my new car!

Bought a used car on a Monday. The follow Wednesday, the calibers locked up on us. Bridget, the dealer whom helped with our purchase, was great to work with. She sent a tow truck to get the car and take it back to Plymouth. Auto Park covered the towing and repair. They replaced the calipers, break pads and rotors. And Bridget coordinated all of this on her day off. Thank you. We were very impressed with our experience and telling everyone.

I was extremely happy with my service at Auto Park. They were all very friendly and easy to work with.

When I visited Auto Park Buick GMC I knew exactly what I wanted and I found exactly what I wanted. It took my about a week of looking around at other dealerships to decide that my heart was still set on what I found at Auto Park. I emailed Kris and he made the process super easy for me we did everything by email and phone so that I could sign papers and take my new vehicle home. Super Easy and Stress Free Experience!

They had a very comfy environment. The workers were very involved in what there costumers needed. Definitely the best dealership I have ever been too!

This is the fourth vehicle I have purchased from Jeremy and The Auto Park. As usually service was great. Jeremy always goes above and beyond to find the right vehicle for me. Took me a few weeks but, Jeremy was in constant contact with me and was finally able to locate the right truck with the right gear ratio for my towing needs. We will be back for our 5th vehicle when the time comes. Thanks again Jeremy and The Auto Park team!!!!

Jackie did a great job helping us trade in and purchase a vehicle. No pressure sales!!!

Thank you Taylor Jones for all your help, my family really appreciate it

I had a great experience here with Kyle. He was very friendly and professional throughout the entirety of our visit. I would highly recommend this establishment to anyone looking to buy a vehicle.

Jeremy was great to work with. I did a bunch of research online before calling the dealership. When i called Jeremy was able to answer all my questions to the smallest detail. When i arrived he had it washed and up front ready for a test drive. Needless to say i fell in love with the vehicle and ended up purchasing. They had me in and out very quickly. Would definitely recommend this dealer and Jeremy!

Great selection and prices. Kris was great to work with.

I was very pleased with Kyle Kline’s work at the Auto Park in Plymouth by Walkmart. He was very efficient and knowledgeable. When it came to find the right car for me he was patient and understanding. He knew what he was talking about when it came to all of the vehicles on the lot. I was very pleased with my visit here and will be returning.

Very hard business, but was able to help and cooperate with me and my dad. Happy doing business with them

We came to park buick to look at a before auction car because we thought thats all we would be able to get because we had never established credit as soon as we saw the car we knew it wasnt for us but thats where endy gamboa comes in he told us that he knew he could help us if we was intrested in another newer car and thats when he showed us a few cars one that we absolutely loved and really the rest is history he didnt stop until closing time getting us what we wanted and needed he helped us do something that other car dealerships told us was impossible I would recommend endy gamboa and parks buick to anyone they truly are amazing

Went to one of their local car sales events and ended up getting a NOT so hot deal. The company ran my credit through 14 different financing companies and not I have all of those on my credit report until September 2019. This would be OK except for the fact I told them not to run it through 10000 different finance options. Other than that the buying experience took 4 hours and the staff seemed to be agitated by the whole process as well. If you can remove the hard inquiries from my credit report - Id be more than happy to change my review. Thanks Auto Park....

Everyone here is so friendly. A while back they couldnt help us with our financial situation and we never got a call back. That kind of bothered me, but since then weve gone back and it appears things change. I like dealing with them and they have a nice selection on their lot.

Auto Park has been wonderful! Jeremy took the time to listen to our needs. He showed us all the vehicles with our wants and in our price range. Vehicles on other Auto Park lots were brought to the closest dealership for us to look at. There was no pressure!!! Highly recommend Auto Park!

I was very in Happy with this place I have worked to Chevy dealer shop in parts and as A delivery driverThe bill was out of this world full pump only cost a 350.00 to put in my truck Another 750.00 plus. Just moved to Plymouth and wanted to do BusinessIn our Town Even thought about buying a new Truck at Auto Park . Not no moreYou had your chance.after the way I was treated never and I will make sure my Family and friends dont Eather.

Jackie was super helpful and made the whole buying process smooth!

Everything was great the wait time wasnt so great. Saturday we came in to test drive we had a pretty long wait and same with today. Other than that everything else was great.

Buying a car can be stressful so I gave 5 stars for the patience and helpful sales team that really made buying a car feel like a piece of cake. Just for that reason I no longer shop vehicles anywhere else despite this place is nearly two hours away from home.

PLEASE READ IT ALL. Started with a great experience with Rick. Nothing Rick did was incorrect Rick was amazing and should be the boss here. Problem began when we noticed the inside was still dirty of the used car we were looking at, they said yeah our detail department isnt the best and basically made fun of them..... Ok. So we purchase and everything seems cool, fast forward 2 months. We have leaks and a burning smell, weird so we take into our local shop where they discovered that the mechanics at the Auto park are worse then the detail guys. They used leak stop and attempted to rig a timing chain cover, they obviously bandaged this vehicle up in an attempt to sell it quick for a profit. We thought we could trust this local small town dealership, we were wrong. Dont go here for service, definitely dont buy anything from them! Its crazy how shady and fake these people are. We are now out $3000 for a repair and they are not willing to help us out at all. $3000 after we bought this vehicle 3 months ago. Definitely will tell everyone we know, Facebook every social media and any other way possible to help customers steer clear of the leak stop used in vehicles at the Auto Park.Update 6/1. They did everything in their power to make this right. They changed their inspection process in order to check more things like this in the future. They traded us out into a 2014 Ford explorer which we love!!This was handled with professionalism by Dan and Rick and our family really appreciates it!Thank you

My son bought an older explorer, with a warranty pushed by the salesman. He IMMEDIATELY had problems with the engine running rough and returned to the store THE FOLLOWING DAY to report the issue. The service department told him that there was no issue. He then went to another Auto Park store and they stated it needed a tune up, $900 and that due to being routine maintenance it wasnt covered under the warranty. He decided to change the plugs and wires himself, which still required the dealerships assistance to remove several of the old plugs.Turn the clock forward to now. This particular model of explorer has an issue with spark plugs ejecting from the engine. In fact, ford issued several maintenance bulletins on the issue for several engine models. Oddly enough a spark plug ejected from the engine, and again the warranty department denied the claim. The plug that ejected was never touched after it was purchased. Another store manager was thoughtful enough to listen, but in the end took no action except to say the SUV should have never been sold in that condition. Now the engine is shot and the dealer wants $7000 to replace it. The $3000 warranty that the salesman pushed on my son wasnt worth the paper its written on.The dealer refuses to even have a meeting to discuss the issue. Im not looking for a refund, just some relief so my son doesnt end up owing $17000 on a SUV worth $6000. There are plenty of options, I would stay away from this Auto Park Dealer they have shady business practices.

My wife and I had been searching for well over 4 months for her a new ride. After multiple dealers and test drives of all makes and models, (not to mention all the nights researching) we found this beauty. Even though it was out of state and a haul for us to go and test drive, Rick was very helpful over the phone during the week prior to our trip. He answered all of our questions without hesitation. Once we were there and decided on the purchase Dave and Rick were very helpful and made the transition as painless as possible. Only negative thing we could say is it took quite a bottle longer than expected just due to the large amount of customers they had that day. The whole Auto Park staff stayed positive and courteous the entire time even though everyone knew they were swamped. Very Professional!!!

I wish they would stop paying Wilkin Marketing to send me illegal spam. That would be awesome. Will recommend all friends and family avoid them. Dont think I needed enough spam from them to fuel a fireplace for all of winter, but that;s what I get.

Jackie Holoway was a wonderful help in my search this past weekend! Even though she was juggling multiple guests, it felt like her attention was 100% on me and my needs!

Kyle was very nice, very patient, and not pushy! Kyle even stayed over for us. Thank you!

I did not enjoy working with your sales rep. Bridget. She did not try to build a relationship at all. Dan the manager forgot to take dealer stickers off the vehicle. I now have to pay $50 to have that done.Not happy at all with the customer service.

Great place to buy a car, excellent service department.always go the extra mile when my vehicle are serviced

Salesman was very polite .Was the most pleasant purchase experience ever buying a car. Will be on our list when ready to buy a new car even though a bit farther away than usual.

Endy Gamboa is a great sales man.

Jeremy is one heck of a salesman, he got what I wanted, I was in and out within minutes! I highly recommend this dealership and this amazing salesman.. if I could give this more than 5 stars Id give it 10!

Not happy bought a used truck 6 months ago only drove it 2k miles and the instrument cluster in the dash is out and when my mechanic open it up the wires are taped together. Also found out the mileage was set back 80k miles. Well have not got a call back from the dealer but not cool if they are doing this to their vehicles.

Vehicles are priced low to get you there - this comment from the sales staff - but they do not offer fair value in trade - theyre making their profit margins on your trade. Nice staff, but if youre trading up, you wont get anything near fair value for your trade in. Drove 45 minutes to get there so we were very disappointed.