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United Rentals
2909 Pole Line Rd, Pocatello, ID 83201, United States
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United Rentals

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Ca
Review №1

My husband rented a passenger van for a work event. After leaving the rental place he realized that the vans insurance was out-of-date. When he returned to the company to have this corrected, which they did correct but legally should not have rented it out without this being up-to-date, he mentioned to the company that the van was completely filthy inside and out. The company said that they hadnt had time to clean it, and he could go wash it himself (they did offer to pay for washing it). We just spent 2.5 hours washing the vehicle and attempting to make the inside somewhat acceptable. I dont know what the previous renters used this vehicle for, but the inside looks as if they drove for three days on a dirt road with the windows all open. There is so much dirt and dust on the inside that you would require hosing down the inside with a pressure washer to eliminate it (which we obviously did not attempt). The front license plate fell off while washing the car. The tires are twenty to thirty PSI under pressure. Bottom line, the vehicle they rented out does not seem safe to drive and is certainly unacceptable as far as cleanliness. The state of cleanliness is a complete pain, but honestly the lack of the companys regard for safety is my concern. At this point, it is too late to make any other arrangements, so fingers crossed the passengers and vehicle come through okay.

La
Review №2

You can count on this group of highly knowledgeable people with a high sense of urgency to fulfill your equipment rental needs. The work with you to achieve results.

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2 Comments
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  • Address:2909 Pole Line Rd, Pocatello, ID 83201, United States
  • Site:https://unitedrentals.com/locations/id/pocatello/equipment-tool-rentals/75m#/?utm_source=google&utm_medium=distrib&utm_campaign=yext
  • Phone:+1 208-904-3391
Categories
  • Industrial equipment supplier
  • Building materials supplier
  • Equipment rental agency
  • Material handling equipment supplier
  • Propane supplier
  • Truck rental agency
Working hours
  • Monday:7AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
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