So, Ace Hardware. Well, Ace may be the Place but at the Beaver Dam location, the folks ringing at the register do not seem to agree. I have only spoken with one young lady who seemed upbeat and pleasant. The rest were sullen, and what I can only call unresponsive. The store itself has some unique items, also often has the soil or gardening tool I cant find anywhere else. I am a shopper who always finds something to buy while waiting in line to purchase the items for which I originally came. It usually makes me happy and talkative to discover a unique gadget but I have never been able to rouse a smile or reaction from the cashier.The store is small and a bit difficult to maneuver in but I know you can get assistance, just ask. The guys outside have always been helpful also. The flowers that are selling in the front in Spring and Summer are most often in hanging planters or large standing planters. There is a small selection of young plants to transfer into your garden. Ace is a bit on the expensive side but if I can not find the soil I need anywhere else I am glad to find it there. Again, I am always pleased by the selection of odd and unusual items I find there. That is probably one of their biggest draws for me. Also, if you sign up for their Rewards card, they will send through snail mail, valuable coupons that are actually worth using. $5.00 off is a good one, right? And the others are timely, such as money off soil in Spring or Weed and Feed in Spring and Fall, hoses in Summer. So, overall, a good thing is Ace Hardware, if only they could get some cheery elves to work the register.🧝♂️🧝♀️
Great Selection of just about anything you need. Picked up our new Weber Grill.
A great local hardware store. They have most of what you need right here in town. The staff is always helpful and friendly .
Really good, nice people and they have everything
Cool and friendly stuff. Very helpful
Everyone is very helpful. Business minded
Very Nice and helpful people..often rare these days..😎
Every time I shop there it is a good experience. Most of time they have what I need.
It has everything a homeowner could need to maintain there home.
Today, i had a great experience. i go to the smaller stores since i like the fact that i can get help particularly in a hardware store. a few times in the last month at BDH, the people i asked didnt want to be bothered which was discouraging. one young man told me he didnt know anything, he had only been there a week. clearly, he either wasnt trained in customer service or didnt want to help. theres a taller guy with a red, white and blue mask that told me to just read the directions on the bag. he wad just rude. that was last week.i was asking how to use a spreader. a nice man who was closing up last Sunday was more than willing to show me, but the spreader was put away. i told him, no problem, Ill come back. today, a nice tall young man kindly assisted me and showed me how to use it and also helped me out with another question i had. As it should be and I was very pleased. the young lady at the door was helpful too. perhaps a refresher on customer service for all employees would be helpful but today was a great experience.
Great old fashioned hardware store, helpful staff.
Greatest hometown Hardware store around!! The employees are helpful and so friendly. Its our go to place weekly, plus we like supporting the small business as well!
Great local store tremendous inventory helpful knowledgeable staff
Great local hardware store. Everyone who has helped us have been knowledgeable and able to point us in the right direction. Great selection of seasonal items too. Happy to have them nearby.
Meh... I place thousands of online orders while still trying to support local mom and pop shops; however, Ill pass on this one...They should treat the customers a little better.I needed things that wouldve saved me a trip to the big box stores on 3 separate occasions over the past few years. Every time I called, they were fairly rude; rude enough for me to write a review when google asked me.Im sure many of you love this establishment; nonetheless, Ill just purchase my items elsewhere.🤷🏻♂️
Used to be a nice local hardware store. Since the pandemic and being in high demand they have lost there sense of customer service. They treat you now like they can care less if you come back or not. And for some reason you cant even return anything now until further notice. High demand=cocky business which =acting like every other franchise where customer service just doesnt matter anymore.
Never fails to have what you need. Helpful, knowledgeable staff.
Outstanding in every area!
You need it they have it
Friendly well stockef
Great, professional, friendly got what I needed, parking was great. Ill be back
Very helpful people, had exactly what I needed.
Great spot for quick supplies. Has a great section to grab individual or small amounts of screws/nuts/bolts etc
They have everything, and the employees are very nice people.
Has every items you need. Very organized
I ordered a Weber grill and wanted as soon as possible. We agreed on a date and that they would deliver sooner if possible even if I wasn’t home. I let them know where I wanted it and that they had to be careful because I just had a new sod lawn installed. Much to my surprise they delivered earlier than I expected, placed it where I wanted it and connected it to my tank sitting on my deck without me asking. It would need difficult for me to attach it. I am so happy with their customer service.
They got everything you need and the prices are like home depot or lowes.Right up the street!
Great local hardware store. Its been here since I moved to Point Pleasant in 1976!
Great local hardware store. Friendly, knowledgeable staff
They have everything you need with the personal service like the old fashion hardware store.
Great prices and they have everything you could imagine that you would need from toilet trees to a pipe flange..
Helpful
Love this little local hardware store. They always seem to have what I need and the staff is more than willing to help you out with all your needs...and they have coupons too.
Good staff, lost of everything you need, dont need and night someday need... Quicker in and out then the big box store.... My first stop for my hardware needs...
Great place. All the people who work here are very helpful any time you go in the store
Great hardware store.
Love the local hardware store. Been going there since i was a kid tinkering on things.
Was a fav or my moms :). Great selection and tons of product. Of course youll pay 30% more then HD but worth not having to drive in my opinion.
Family owned, Staff is great. Good selection of home owners items. Pricing is very fair.
Every time I think I can stump them they have what I need, at worst they have it in 24 hrs. Great place, you dont have to park a mile away and deal with people who dont have a clue! Im lucky there near my house. Its not a lumber yard but they have most everything else.
Very busy store
I arrived minutes before closing and no one ushered me out. They waited until I got what I needed with a pleasant attitude. Rare these days.
I love a real hardware store with staff that offer to help!
Always a great staff, great attitude and great selection. Plenty of marine / boat stuff here too from cleaning supplies to hardware
Great place,if u need it, they probably have it.Small store loaded with stuff,friendly staff,reasonably prices,very neat.
Good assortment of products, kind staff
Good service alot of supplies
Nice small town hardware, helpful staff, large variety.
Great old time hardware store feel amd and service
Nice group of people work there. Always helpful.
Always helpful. If they dont have it in stock they will get it for you.
Nice hometown hardware store. Super helpful staff.
Helpful staff and fair prices.
They appreciate your business and try to help unlike the big box stores. Be a patron so they prosper
Great selection and the staff is very knowledgeable and friendly. A true neighborhood hardware store.
Love Paul. He is so helpful.
Good but parking is a challenge here.
Great local hardware store.
Convenience shopping with ample parking.
Pretty helpful staff and very convenient for a small purchase.
Best local hardware store for locals!👍👍👍
Nice store for a quick fix in the house
Best place for all hardware items.
Always found what I needed there
Lots of inventory and helpful staff
Always nice to shop localService is excellent
Going here a long time, always have the things I need!
Chocked full of essentials, easy and convenient.
Awesome dog there
Nice people
Always have what i want
Really helped me with a bad left shoulder
Got Painting supplies
Has a lot of your needs
Very good
I found it strange that the assistant manager balled up and threw away my receipt on a cash purchase.
Got all my needs here
Excellent service
Anything you would possibly need and more
There ok
Good service
Nest of thieves
Pricey
Quick
Always helpfu
Great
Very nice to buy
Why you can find many things you need.
Coneinient