Stopped in for an oil change and tire pressure check. They did it. Forgot to fill up windshield washer fluid. I havent rechecked brake fluid nor power steering fluid but will when I get home. Expensive for what they did but it got done.
Took three hours to get a couple ujoints changed, next day carrier bearing bolts fell out luckily not while going 70 down the highway. Called and they wanted me to bring it back. Not a chance. If you value your life go somewhere else.
Yesterday got an oil change from them to find out the vehicle was draining oil and my vehicle stalled out on side of the road. I will never bring my vehicle to polson les schwab ever again
Said that could not pack my wheel bearings on my 5th wheel and went to another tire store and got it done. Les Schwab is not a Les Schwab that used to be.
Quick and helpful service. These guys are always great!
Tried to buy 2 i repeat 2 tires for my daughters car they wouldnt sell them to her she had to buy 4 told her it would ruin her transfer case. Since when do the tire shops get to dictate what we buy and what kind not that it matters but their off the appove list!!!!!!!
If you have a Les Schwab account, just drive right on by the one in Polson and stop into the one in Ronan. Better customer service and they wont try to sell you things that you dont need. The Ronan Les Schwab is probably the last of their kind for honesty and dedication. Polson location should take notes.
Twice was told one thing over the phone then another when I arrived. Les Schwab used to operate on honestly and integrity. Now they operate only off of bottom line.
Fast and efficient service.
Only place I will go! Always great service!
I called the Polson store, talked with a man who said he was the manager and made an appointment to have my brakes fixed. He said that he would order the parts and theyd be there on Thursday. I had also told him that I lived on Swan Lake in rural Montana and that it took me an hour to get to Polson. When I arrived on Friday morning, I found that my appointment was not in the computer and that the parts he had ordered wont be in until this afternoon. So I wasted a morning, still have bad brakes and the young lady who helped me didnt seem to care. In fact, her comments were more than uncaring, they were downright flighty. I wish someone would give me a good reason for ever going back to a store with such bad customer service. UPDATE: This morning I talked with Chris who said he was the manager. Explained again what had happened on Friday. I found out that the parts were NOT on the truck last week. There WAS a work order in the computer, but no appointment. I was also informed that they dont like to make appointments these days. Its easier for them to just have everyone drop in and wait. He told me that the parts would probably be on the truck this Thursday, but there were no guarantees. I got the impression that if I did go ahead and make an appointment, I couldnt be confident that it would be honored. So-----once again. If you have to drive any distance, find someone else to fix your brakes. Otherwise, youll be making 80-mile drives for nothing other than the scenery.
Great service have a very pleasant staff. You may want to call to see how long their weight is before you go to get an idea of how long you will be . Earlier the better.
Employees r stiff not to friendly
They had the tire that no one else in town did
Excellent customer service and they took care of me excellent and I am very pleased with the winter tires I just purchased! This is my second set of tires that I have bought from you guys and I will be bringing my business to you guys from now on
Called to make an appointment to have my snow tires put on. I was told that they were only providing this service for new tire purchases. I purchased my snow tires last year from this Les Schwab. Ronan Les Schwab took my business without a fuss and will continue to do so.
Service is good they have a great warranty on all their stuff
My husband brought our van to get an oil change...an hour later going down the road our van seized up...pulled over looked underneath and seen oil spot....this is my vehicle I use to transport my children around...please make this right!!!!
T.Js the man!! Really good service, really good people! Fast and reliable service!
They found a rim for me. Very happy with the service
Despite being very busy, they got my Jeep right in and reached a fire pressure sensor in no time. Thanks for yet another great Les Schwab experience!
Great teamwork and attention to details for my 4x4 truck and SUV
I was on a road trip with a friend of mine and one of my tires started to leak. We took it into Les Schwab on the recommendation of a friend and they were wonderful. Extremely friendly and found the nail causing the problem right away. They were so friendly and sweet and sent two women from Kentucky happily on their way! Thank you so much.
Mike was pleasant and professional and got the work done really fast.
I always get great service from this store. In the past, Jeremy has helped me and was very good at his job. Today, I had a flat and was rolling in the loose tire, Mike saw me and came literally running to help me. I was very impressed by that and he was good behind the counter as well. I highly recommend this store!
Need to air up tires. Pulled around to the side and they came right out and checked all four.
Excellent service. They gave me exactly what I needed without trying to tell me I needed to effect a fortune in repairs on top of what I asked for. They didnt hesitate to call me before making any changes to my service without my consent. Definitely will be returning for service here in the future
Very personable, efficient,detailed quote, and clear explanations.
Came out of Red Lion and discovered I had a dead-flat tire. It was 4th of July weekend. Called the shop and Levi literally dropped everything and showed up with the service truck. Good thing too. My little emergency compressor wouldn’t compete with the puncture I had.The service and friendliness I encountered were nothing short of 5 Star - and I started life in California - so 6 stars!I am so glad my flat happened on a Saturday when they were open. It was imperative that I get back to Alberta on Sunday, for the next holiday adventure.Thanks so much for such great service, Levi.
Awesome service as always...wouldnt buy tires anywhere else!! Delighted to know they do oil and lube changes also!!! Great group of guys!!!
Superb Customer Service.During a quick stop to check out a knock coming from the frame of the car, the mechanic identified a fairly critical item about to fail which made my journey north unsafe at freeway speeds. Jeremy stayed back and made sure our car was safe to continue. Much appreciate it.
Not at all like Les Schwab in Oregon. Rip off artists and extremely slow.
Fast and friendly service.
They do decent work on tires. Plus they have a shop attached for additional work if you need it done.
Rude Customer service. Left and had my breaks done somewhere else and at a lower price.
Nice staff got me in and out with little waiting time
Never never let them replace your brakes unless you want a brakejob every 4 years over and over
Thankful for their help!
Great service nice location and clean! Phone charging bay too! Using it right now!
Always gets me in promptly. Gets my tires fixed quickly
I experienced nothing but good things at the polson Les Schwab store. I just took a log truck into them at 3:30pm needing 2 trailer tires and drove out in exactly a hour.
These guys always treat coming us right. Great service.
Good service. Had me in and out quickly.
The people who work there are awesome and very helpful.
Quick, informative, very pro. Highly recommended.
Good work but expensive
Ive been an exclusive customer since 2000 & Polson since 2002. There have been few minor problems which were corrected @ no charge, it is just a little inconvenient. 2 yrs ago, 1 of new employees forgot 2 torque both front wheels on 1t pkup. Only 1 lug tight on right side & 3 on left. They were reluctant 2 replace studs. After 3 attempts 2 retietent, I went 2 replace calipers, right side had > 60lbs. As I put 3rd nut on, stud broke off & U could tell it had been partially broken 4 a long time. I had a truck machinic & parts man both tell me it was probably the stud holding wheel on& saved my life. I brought this issue 2 Polson Manager & he decided that it was time 2 guarantee work & replace front studds. Even thou it was a long over due process, I will continue 2 be a lifelong customer 4 all my tire needs. Good job Jason
Service is not the best only go into this one to pay my bill
Prompt service even when busy
Fabulous experience with jolly employees.
Good service and prices.
Les Schwab in Polson repaired a flat tire for us quickly and kindly. Thank you.
Customer service was good
Great team. Good work.
Amazing service as always.
Excellent service, every time
This experience : Bad customer service👎
The family minivan had a flat while we were on vacation. Even though the tires were not purchased from Les Schwab, they repaired the flat for free.
Fast and friendly also provides free tire pressure checks
The absolute best customer service I have came across with a tire shop. Im a customer for life.
Very helpful heat sercice
Great facility with nice employees
Nice facility with great service
Great staff,and tons of help
Friendly and helpful.
They are always friendly
Scores a 10 in my book.
Quick and efficient!
Always friendly, fast, took care of the problem