They have good stuff and good prices. Some things are cheaper at home depot others are a steal! I love it here.
Things r usually ovetpriced here and theres also a restocking fee for some big ticket items and other purchaes. Lots of low quality home building necessities at high prices. Returns r a hassel, a slow process. If youre in the business of remodeling other peoples homes, then, well, i guess it wont matter what u by here, because ur putting it in someone elses home and whatever breaks a year or two later wont matter to u. I personaly would not remodel my home with the low quality home improvement stuff they sell here; it really depends what ur buying. Ive bought many things here over a 15 year period and almost everything i bought broke or had issues a year or so later. I know a few rebuilders who buy from here to rebuild homes in the area and all of em say they dont care if anything breaks later, because they just get more business having to replace those broken things with newer bad quality replacements. How sad. If u need nails, screws, washers, etc., n youre near the store, this is a good place to find a veriety of em. They also have okay deals sometimes on spray lubricants n small things like caulk, etc., sometime. Buying here is like a flip of a coin; you dont know what ur really getting when it comes to quality. Wood has always been expensive here. U can wait in line for a long time to checkout. I personaly do not like this store because of the higher than usual prices, restocking fees, slow returns, and no help if u should need some, but if Im passing by on the freeway n need some nails or something small, Ill stop by. Someone else may be completely in love with this store, so stop by a few times and try it out. Happy remodeling!
Really nice place. Found exterior doors that otherwise had to special order in Home Depot and Lowes.
Came in to buy all new kitchen cabinets and both times the customer service was terrible. Come to find out the one that didn’t even seem like he wanted to be there and made it feel like it was a drag to help us was the manager Randy. They also didn’t have all the cabinets we needed so we decided to come to the one in Santa Ana better since they did have them in stock. I’d rather drive 40 mins to the Santa Ana store they were friendlier and got all the cabinets we needed immediately without us asking they helped us put them in our vehicle. Meanwhile in this Pomona store we had to ask 4 people before they came to help unwillingly and with a bad attitude.
Place has great deals compared to Lowe’s and HD. I’ve had no issues here. I wish their website was functional though as it is not a short drive for me to come here.
People were nice and helpful. Got what we needed and got out. Simple. Efficient.
2nd time we visited and nobody greeted or offered for assistance for help, but the mask police stalked customers and harassed. The items displayed seemed like they were from overstock or second hand stock. A vested woman with a radio questioned me on not wearing a mask, which was lost in the store. Rather than offer me another mask, she began to threaten and harass even though I stayed polite. She rolled her eyes and her body language was so offensive as was her male Mgr. We will never patron this store again. Beware!!! Do not shop here, these people are rude ignorant insensitive employees. This company has the worst employees working, simply awful!!!! Go to Lowe’s or Hone Depot instead.
Prices are great but customer service is non existent.
I used to love shopping here they used to have amazing prices on their doors and windows but now they arent as great of prices like back in the day but the great prices was when it was called contractors warehouse which I notice is no longer the name but I still like going here for some things
Great place. Came here with my father in law. They have a lot of home appliance. We got our bathroom sink and counter.
It was the best I love shopping for materials at this place. They have good quality materials. I espiceley love the lumber yard. I also shop at the store in Ventura same good quality.
Keep hearing about this place so i came to give it a try but big mistake, Not satisfied with this place we walked the whole store and no one was around to ask for help and when i finally found a young lady all she said was “im new i cant help you go to customer service “again its my first time here i don’t know where that is So i asked the cashier and he did not know anything as well so decided to just leave.Do not recommend this place
Mask enforcer at the door.Didnt have what I was looking for.10.25% LA sales tax kept me from impulse purchasing. And their website is awful/not helpful.
I was very surprised how well organized and customer service to my needs! 10
The variety of decoration materials is very complete and the price is very cheap, but the delivery service needs to wait some time.There are some tools for rented. The variety is not complete but can meet general needs.Not very big, but worth a look
Kool Place to shoP other than home depot or lowes
If I could give them ZERO STARS I would. Costumer service is horrible. No one there has any construction knowledge or knowledge of the materials they have. I called to ask about a product, the person I spoke with had no clue on what they were saying. She put me on hold to get someone with better knowledge but she never returned to the call. I guess its a lot easier to put people on hold and hope they hang up.Overall...very lazy and stupid employees
I love this store . Anything I need is here .
Great service Mr Henry ( Store Manager )
Drove in, got my supplies. Payed inside. And was out in no hassle of waiting in long lines
Overall best value among all hardware stores I go to.Best for big projects and everyday supplies.
I called Customer support desk at this location and asked in specific if they carried Grey PVC fittings for electrical conduit in 2-1/2 size as for this is the closest HD near me and its a 35 min drive each way, so that I wouldnt waste an hr of my time, the gentleman assured me he can help me and said that they do carry that size and they have it in stock, I drive there and to my surprise they do not carry anything in that size, only up to 2 so now I have wasted gas and money for nothing.
Like this placeBought my dual pane windows and some doorsNice staff
Fantastic place. I checked everywhere and these guys have the best prices hands down. I recommend and will do so to all my friends and family.
A place where you can purchase a ton of stuff but they wont hold it for you... After you give them your money.
Great prices! At least 30% discount prices on everything vs home depot.
Deal buys are good deals
THE WORST EXPERIENCE EVER!!... I spend more than 3 hours to find 10 straight or semi straight pieces of Douglas fare 2X6X10 and wen you ask the workers for help they said I CANT, IS NOT MY JOB....
Good prices
Good place stuff very reasonable bought a sliding door and Windows thank you
This store is a joke everytime I need something they have in stock I have to wait for a manager to bring it down from on top. There is a manager named marlene i believe is her name very rud and disrespectful always say stuff under her breath. I could only imagine how she treats her employees.
All the time I walk in and somehow I get a smile😁 manager always polite always hopeful whats good attitude cashiers are also beautiful good people want to make me shop again. Unfortunately I got to take my customers shopping and I cant shop at your store if I could I do it all the time. Those are one of the things that all stores should be working on does having a good attitude positive my smile does it matter what problems everybody has princess comfy place to keep shopping and you guys have it.
If I could give this place a 1/2 star I would. Horrible customer service and lazy workers.We were completely ignored while in the store. My mother is remodeling her restroom. She was looking for a vanity set. She really like a vanity set she saw. She waited and waited and no one helped her. So she sought for assistance . There were several workers doing nothing. No one was willing to help. Then when someone finally helped they had attitude. After buying a vanity set the rude lady at the cashier told us to wait outside; someone was going to bring the vanity to our car.We waited and waited. Again we were like what the heck. Then we were told we needed to sign a waiver to get help. We were thinking is this a joke. Again we waited and waited. No one came to help us to load. We ended up loading it ourselves. We would never recommend this place. Customer services is horrible. Go somewhere else.
A lot of selections, go check it out .
Went to this place instead of home Depot to see what they have. Pretty stocked up with some good cabinets and doors and backsplashes. A few concerns I had though was with 1.) There were about 9 staff as I walked through the front doors, none of them greeted me in any way not even a look and a nod; nothing. Not very good customer service. 2.) It was hot as hell outside and inside was even worse. They made an effort but it was poor at that. they have a massive swamp cooler with no water in it so we just spewing out outside air making it way too hot inside, I had to leave because I started to sweat. I was only in there for about 7 minutes. And 3.) as I was walking around and as I walked out no one asked if I needed any help or said goodbye even. If theres not going to be any customer service might as well place fewer staff on the floor. Maybe if they actually cared customer experience I could have gave it a good review.
Best customer service very good prices.
Great place.... Good people.... Friendly.
No frills, but they arr effective.
Great Lumberyard employees doing a great job
Absolutely lovely staff! Has many items in stock but doesnt have name brands such as Rigid and Milawakee.
Home depot better, even lowes is great compared to this place.
Heard of this place before, but never had a need to go by there until I was looking for a sliding glass patio door. They had many to choose from and the prices were great compared to HD and Lowes. While there, I took the opportunity to browes around the store and found that they had a great selection of home improvement products and tools.Now I have an alternative
Fair prices.
Anyone can complain about anything. Best prices in socal. Being in Real Estate I know the most important thing, Cost Effectiveness. HD usually beats out competitor prices, unless your me and know all the good spots. Still its hard to find better pricing elsewhere. The nice quarterly rebate checks are nice!
Great place to buy DIY products and their prices are very good. If you need help just ask at the front desk or ask the guys stocking supplies. Very courteous employees.
Messy and too small. Raised it a star because they at least responded and cared about the comment.
Very helpful when I need help specially at the service desk.
First time I used this store. I thought I was going to be impress. If you plan to order custom materials or supplies, I suggest not to go here. They have unreliable manufacturers. I understand that its out of HD supplies hands but you are vouching for those manufactures to be reliable. If the manufacturers dont deliver or meet your customers standards then that will fallback to you. Anyway, I DONT RECOMMEND CUSTOM ORDERS AT THIS STORE only get ready made or out of the box materials.
Excellent customer service. I had no problems to return items I purchase for a dryer at other store. Parts did not fit.
Great store, great service!! I will be back
This place was outstanding the first several years. Ive been a customer for 5 years and in the last 2 the quality of the store has declined by a lot. Certain things are in stock others are not. Certain sizes of material are non existent. And in the recent months I have grown to dislike a cashier. I was in line and only sent back because I was there before hand to help another customer. This has happened not once but twice. The service cashier alone makes me go to home depot. If I could give this place less than a star I would. DO NOT GO HERE GO TO HOMEDEPOT, home depot has better material and a better chance of finding of what you want.
The staff at HD Supply is super helpful and approachable! I love coming to this place to get simplified answers to basic home repair questions... And theyhave EVERYTHING... and most of the time up to $1 cheaper the Home Depot. So yea... They got my vote.
Great supply and very helpful workers
Staff was kind. Went close to closing. They had exactly what I wanted and more. Their was a welcoming vibe even though it was closing time.
Terrible place, Bad customer service, not helpfull. Go to Home Depot!
Better prices than the competition for sure !!!
What ever you don’t find in other stores they have . low prices great quality 2nd Home Depot
Like any HD, tons of options and less expensive than most similar stores. The parking lot is pretty small, though. Easy access from 71.
This place is a joke!!! I went in to purchase a sliding door.. when I went to pay for it the girl told me it was sold already they had not pulled it yet for another customer.. I went on to pick another door pay for it and put in for pick up later by the contractor, she told me them only do one day holds.. I explained to her that 6 days ago I bought a door and put it for later pick by the contractor and I had no problems.. she told me they changed there policies a few days ago.. What a joke this place is, customer service SUCKS these employees need to be trained to work with the public..
Hard to find some products.
Just rented a 100 snake to clean drains, heavy duty and if you use it and return it in under 5 hour they take 25% off so it only costed $60 bucks to get the job done!Real happy.
Great selection of pre made cabinets. Lots of doors and door frames. Big selection of roofing vents and flashing. Amazed at the different types and styles. With the normal home supply store materials.
Its recently reorganized store with a huge inventory and all necessary items to complete your remodeling or improvement proyect without loss of time looking for parts
HD supply has items that you dont find at home depot and is a few pennies cheaper. But there is only on strong negative. Their return policy is terrible. If you dont have the receipt, you are doomed.
Huge warehouse for repairmen and DIY men. They have wide selections that not available at Home depot or Lowes. Fair prices.
U can find anything about construction but the people that work there are un helpful unknowlegble seem there only their to cash a check they are super good at checking ur receipt so u dnt leave with something ur not supposed to plus they get a bonus for catching missed items
Very easy to find what you need.
If youre delivering with 53feet sleeper cab. Be extra cautious. Call in to get the instructions and follow.
Great place ppl there are really nice and the price are incredible really affordable way much better than Home Depot
Very good variety of products
Excellent drive inn area for heavy items
I go here for my windows and doors... Much better than home Depot
Purchased two windows the make is solar industries both had crack for no reason sent emails copy of picture and no response from the to either replace or contact manufacturer with this problem just lost customer doing business with hd supply very poor customer service
Customer service is terrible, no one wants to help. Tried to buy a cabinet off a shelf on top and they wont bring it down for me to look at it before I buy it. This place will never get my recommendation or my business.
It was clean organized and safe atmosphere
Always the best service, no hassle no rush and the best prices to boot.
Not only tool rentals, also all the available is Great!
Prices are good, their selection is more specific than other stores so if you want cabinets you got lots do you want windows and doors you have lots if you want tools not so many. Overall good place to go get building material
Cool place, not as crowded as home depot and sells pretty much the same things
Very far from me but they have really good prices, friendly staff but a little short on staff.
Very nice, friendly service. Absolutely no problems.
Nothing like the Depot stores. If an employee is not immediately available they send an expert right away...the prices are amazing! A+
GREAT STORE EVERY THING YOU COULD POSSIBLY NEED OR WANT FOR HOME IMPROVEMENT AND THE MOST WELL STOCKED CONTRACTORS SUPPLY AROUND!!!!!
Toe kicks hard to find in totally different area than cabinets plus mixed in with crown molding. Hard to find them in the color we needed. Help was even harder to find.
Too hot inside of warehouse! Working and shopping environment not very pleasant.Will not be returning to this place again during the Summer.🤕
Very good.. excellent prices.
Absolutely the worst customer service Ive ever had. Was standing at the counter 3 different times and not once did someone say we will be right with you.
Love this place to shop for things that you need to fix or update things around the house.
Good price on home improvement materials. But they dont delivery.
All kinds of building materials. Better than Home Depot.
Good but need to better understand customer concerns
They will not accept the item return without receipt or credit after purchased for 2 weeks. When you shop at this store you are on your own, no assistant, even you found the assistant they cant help either - No knowledge in construction materials & technical support.
I am in the construction business and this is right by my place.The best thing is the staff they let me in all last minute to get my items and inwas in and out thanks guys you vame in clutch 💪🌋
Good service low prices
They suck