Should have posted COVID updates to google business listing telling people not to bother showing up. Showed up. Week 22. Everyone else getting back to normal. This location lobby closed. No in person sales. Phone in only. Currently caller 12 waiting for a simple part pickup. Do your business elsewhere until they get more reasonable about their customer service.

The store is no longer open, however you can still call the number and they will get the parts you need!

Everybody but one is helpful and professional. The over weight bald guy has a serious attitude problem. I went by to pick up some supply and when I saw door open Was 6 ft back from door even thought there is tape about 9.5 ft from door. This rude guy didnt say can you please move back to tape in a polite manner.. but no...he was yelling in a loud obnoxious way as though I was a child. If it wasnt for my patience, I would have smacked him over head... even 4 hours later, I am still upset for his rudeness... With so many people needing a job, he should be more professional. If I was management, I would send him home for a week without pay...or better yet...FIRED...

They are great!!

Im a account holder and they treated me this way imagine a regular customer goes through. at 450 p.m. i showed up some old guy bearly able to walk (thank god unless i would of been screwed) comes running behind the counter to close the door at 450 pm smh. luckily I opened before he did so he had to let me in. but the guy was frustrated that i shopped during business hours. these guys are pathetic. marcone doral is better

No response when I repeatedly spoke into the intercom system, precisely following instructions as stated on the front door.. Workers were inside and ignored me outside at the front door. I need a new icemaker bucket. Ill get it elsewhere.

Great people working there. But for some reason when I call. It goes straight to Jacksonville. I want to know if they have the parts I need so I dont have to drive over there and tell me we dont have it.

I own a local service company with 3 technicians and was looking for a supplier in Pompano beach area, They offered 10% off the price over the phone until we will establish an account for the company, then in the store they cant do it...Their prices are insanely higher than anywhere else. Why I didnt buy somewhere else? Because they had the part available, so I thought giving them a chance. I should have bought the part off our regular supplier and get it tomorrow... lesson learned.We are selling parts to the public as a courtesyGive me a break you funny guy (the manager)Heres a star for your kindness, appreciate your efforts.

Great service and save. Ocean Appliance 5 🌟

I love this place they have saved me hundreds in repair bills over the years.They have a great stock of parts for almost any appliances and if not on hand they can get it.

Best parts distributor in south Florida hands down! Great service every time with a huge selection of original factory parts on hand.

The staff was very friendly and helpful. They knew exactly what I needed. Thanks guys

Was recommended to go for washer and dryer parts. Had great service and the parts were exactly what was needed.

Been going there for 35 years best place to buy appliances I know Norman for a long time hes behind the counter

Ive had an account with Marcone for over 30 years Im very happy with their service the only problem is that their prices need to be more competitive, I know other companies that are now buying from Amazon because their prices are lower

Although the people working there are nice enough and they had the parts that I needed, they gouge walk-in customers(non-account holders). I complained and they gave me a miniscule discount. Today was my first time there and it was also my last. I can not recommend the place to anyone. I Could have saved 75$ From their “discounted” price had I gone the online route. This is why brick and motar stores close. Greediness. Almost 100% markup online pricing on 2 simple stove switches.

I couldnt be happier with the customer service there, friendly, knowledgeable, and great prices too.

. good customer service good prices on appliances parts and a/c sales

Im not happy with their customer service theyre not very organized with inventory already had problems returning parts to this store that they dont accept returns and ordered parts in their store for pickup that they dont have and paid for I wasted my time twice going to this location rather than going to the one in Doral which I have no problems with very disappointed.

Make sure you have the correct serial number!

I always get great customer service from Manager Eddie! Thank you for always picking up the phone every time I call!

Great experience.

The staff was very pleasant and attentive. The product fit as they said it would.

Overall my favorite part distributor. The employees can help find what u need.

Requires credit card to order items but doesnt take credit card over the phone as payment. They have hard to find parts on hand. Great service, polite employees.The location shown is wrong. Its 1 traffic light South of Copans Road on the East side of Powerline Road. NorthEast corner NE 18th Street and Powerlibe Road, on the North end of the plaza.

They have the largest inventory and great prices!

Rude overpriced, sign states products carried but they dont have in stock ever, they order it. I can do that price online amazon $12 free shipping their price $60. Everytime we need something for a client we always end up ordering online

Staff is knowledgeable, and provides excellent service.

They do not accept USA cash only credit or debit.

Best appliance spot to shop

A little slow to get things done I need a little better communication

Need a replacement part for appliances. They usually have them in stock.

Take too long to assist you........

Waiting for a part for 30 days, no answers, no support just call again next week!!

Most obnoxious computer greeting while being on call for 20 minutes

Patience in dealing with customer

Great and helpful staff

Been dealing with them for almost 30 years !

The parts they gave me looked and worked like some China man paddle them across the ocean threw a typhoon . Rusted and lasted about one cycle of clothes

Parts right and on time