Glad I came in for a tire, they found a serious issue that needed to be addressed as it could have been very unsafe. All was taken care of quickly and I was back on my way quickly
The sales staff and service advisor I have no issues with. The service technicians are a different story. I Brought my brand new bike in for the first service. Not one scratch on it except on the engine cover from shipping damage.Oil from the oil change all over the bike, controls, grips and engine.Very fine scratches on rear fairing and display gauge from them cleaning the bike with probably some dirty rag they use all the time.No attempt to clean and lube chain.Top it all off the guy takes my camera out of the housing to make sure its turned off before he even gets on the bike. Very distrustful. Whats more disheartening is I have a featureless camera on the back that portrays very poor behavior towards someones toy that they worked hard for.On a seperate bike I bought used from them. I expect it used but not in negligent shape that could take my life. The battery was dead which they did replace immediately but they didnt even install it correctly with the strap down. On the rusty nasty chain the tension was out of factory spec so much it was grinding away at the chain gaurd. So choose this shop at your own peril, but my time, money and life isnt worth it.
Brought my Suzuki RV200 in a few months ago and the staff was awesome! They got me back on the road in no time. I didnt end up having any issues with the bike, so they didnt try to charge me for unnecessary work.
I recently bought a Can Am here from Jacob. My experience was great. They were very helpful, nobody was pushy, the deal went quickly. I bought a new bike at another dealership a few years ago and it started falling apart driving it home from the showroom as it wasn’t put together correctly. This one has been perfect so far. Riva has a great selection of new and used as well. Highly recommend.
Great experience dealing with Michelle and Mike. Mike is very informative. They give you top service. Friendly staff as well!
Our first service on our Yamaha FX Cruiser waverunners could not have been better! Mike Cowan guided us through the process, answered all of our questions and went above & beyond what was required. It was one of the best customer service experiences of my life. Definitely see Riva for repair or service needs, ask for Mike.
The attention depends on who you are not well dressed you will be judged by the sales agents
Just drove my brother to Riva Motorsports to pick up his bike. He had a great experience with these folks. His 2007 Yamaha shadow could not be fixed by a local mom-and-pop motorcycle shop, so he took it to Riva and they solved his problem. These folks come highly recommended.
Theyre very good and the wait was short
Awesome place. They more than took care of me at the service center. Im very happy with everything and would recommend going here.
Terrible service never rent from these guys. They treat you like garbage.
We had an issue with our waverunner and called for assistance - after calling a local dealer who said they would not be able to even look at it for about 2 weeks. Dave said to bring it right down and they would take a look at it, which we did, even though it was an hour away. We got there late on a Saturday afternoon and he came right out, had it lifted on a forklift and immediately found the issue - which they fixed in minutes. The customer service received from Dave, Adam and everyone that helped was exemplary and we will most definitely come back for normal maintenance and any repairs needed and highly recommend that anyone needing help with anything they service go there for all their maintenance or service needs.
Amazing service! A first-class business!Great management and well-trained staff.
RIVA Service Center is very reasonably priced considering only factory trained technicians work on your motorcycles, side-by-sides, ATVs, and dirt bikes. They are good, hard-working, honest folks and you can count on them to get the job done right!
Great mechanics and technicians. Very friendly and knowledgeable.
Amazing place! Look for Adam if you ever need help. They took care of me in no time.
Prolonged service hard to get in touch with service team on many occasions, over priced, full of excuses
I went to see a used bike for sale. long story short I came a long way and there was a serious error in the ad we discovered. The manager apologized and offered me a deal I couldnt refuse on a second bike in inventory. I took his offer gladly at what Ive calculated was approximately a 15% discount. then I had it delivered over an hour away for free (standard) no funny business and I got my title in the mail about 4 weeks later.
Dont let them touch your boat..Riva Motorsports has just disappointed me for the last time..Their incompetence is unacceptable and they dont stand behind their work..Never again!! Stay away. There is nothing honest about their service department when it came to dealing with me..Very disappointed.
Excellent, the main reason bought bike there, will purchase another there. Thanks Adam.
Knowledgeable staff from salesman to the manager. Great establishment. Good experience
Always great service!
There a bit pricey but do a great job
Great dealership. These guys and gals are on point!
Worst service Ive came along.Brought my ATV in December to change the front axis and rewire it. 4 months later I still dont have it! Just unbelievable.I never got a call from them. I always have to call and wait so they can tell me that they will call me back but they never do.. Never.Dont waste your time and money go somewhere else.
I work here, of course its a great destination if you are looking for anything powersports related.
Good place and good service!
Great people. Professionals always
Very pricy and took months to het my bike back.
Super efficient labor rate $$$
They fixed my nanohull ski and made it look brand new.
RC is the real deal!
Great friendly people
Worst place ever
XXXTENTATION 😔😢😢
Motorcycle shop just visited
The best
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