user
Collision Care Xpress
3041 W McNab Rd, Pompano Beach, FL 33069, United States
Appearance
Collision Care Xpress
Comments
Bo
Review №1

Michelle and Theo are AMAZINGGG PEOPLE! Ive been coming to this place for all my collisions and recommending it to my family. They will go above and beyond for you and your car comes back better than ever before. Excellent service and workers. I love coming to see them and they work very hard for the best results and always keep in communication. Great job everyone! Thank you for making my car look outstanding today and every past visit. - BTW My sister and my mom love your work after I referred them to you. You guys are fantastic!

An
Review №2

Most people I talked to are really nice, but the paint quality is not good, not even after they repainted the bumper for a second time.Price is higher than everybody else. I had many Porsche bumpers repainted and they all ran between $300-$500. This shop charged me $637 ($620 because they didnt have change). They charge you the 3% credit card fee if you dont pay cashI had to drive to this shop 5 times during my work hours. Two times are expected to drop off and pick up, but 5 times? My boss wasnt happy about me being gone and none of my additional rides havent been appreciated by this shop in any way.1: Drop off2: Pick up (Left bumper because of many visible stone chips. They said come tomorrow early)3: Pick up (Went early as requested but bumper wasnt ready)4: Pick up (Left bumper there because buffing didnt remove stone chips) Repaint!5: Pick up (Still issues after repaint)For a shop that wants to be Porsche certified you have to improve your quality way more. Im putting this bumper on my car and its sad that I have to accept the issues.Issues visible in pictures:- Tow hook cover has too much paint/clear coat on one side- Bottom had too much paint on corner too. Longest paint collection Ive seen.- Top corner has new clamp marks. Possibly where bumper was fixed for painting.- One paint chip was over-sprayed. They have possibly dropped the bumper.Sad...

Pr
Review №3

My mother in law 2008 CRV ended like it was from the dealer!!!! Top notch finish and the people inside the shop are great!!! Thank you To all

Mi
Review №4

My 2008 bmw 528i left driver side window wasnt going up. I went there and they greeted me with an assuring smile. Theo quickly took the car to the repair center. While it was there, Theo was very Efficient. He kept checking on the car and relaying to me the updates. They quickly took care of the issue and resolved it at a reasonable price. The customer service of Theo and Marilyn was impeccable and unmatched. If youre in the area and have any body work issues dont hesitate to give these guys a call. Theyll take great care of ya.

Ma
Review №5

We came to Collision Care Xpress after an accident involving our Tesla. Every person we worked with was amazing and professional. They repaired our vehicle for the original estimate and kept us updated with the vehicle status the entire time. The work quality is top notch. I highly recommend this company.

Ca
Review №6

Perfection is the one word besides many other words to describe this company. So satisfied with the work that was done to my vehicle.. This company is outstanding, pleasant and full of customer service... From the time you enter your greeted with a very sweet young lady named Elisa such a friendly personality as well as helpful she makes sure you have plenty of snacks and drinks.. I was then introduced to Carlos who was responsible for making my vehicle brand new again. The whole time my vehicle was in his hands he always made sure to contact me with updates as well as photos which made me feel very comfortable along with that I also received calls and text messages from Marilyn another wonderful team member giving me updates and availability for me to call with any questions or concerns.. This company is unbelievable and so professional Ive never felt so welcomed like I was one of the family thought it was just me but no... Thats just how they make everyone feel when they walk in... After waiting a few weeks I finally got the call from Nery that my vehicle was ready for pick up she was very friendly like everyone else wonderful personality.. I can honestly say I rate this company #1 in so many ways.. I recommend everyone to check this place out the quality of their work to me is top notch..You will not be disappointed..

Sa
Review №7

My experience at Collision Care Express was a 10/10 experience. Sheila was very professional and kind during my entire repair process. Not only do they have exceptional customer service, the result of their work out did my expectations. This is the best and ONLY body shop you should go to in South Florida.

Ca
Review №8

Great service and overall experience. They work hard to get your car fixed to a pre accident condition.

Jo
Review №9

Great job! Pat was awesome - tough but fair

Ri
Review №10

Everyone was so friendly and accommodating. The office was fresh and clean. Customers were offered fresh coffee, bottled water or filtered water, as well as assorted chips. Carlos was great! I couldnt have asked for better service! I left very satisfied.

da
Review №11

The staff was friendly, fast and professional. They gave me a really good deal on my estimate and my final cost was the exact same price as the estimate. That rarely happens. The quality of their work was excellent and I would definitely go back if I needed anything in the future. They also offer a lifetime guarantee on all of their work. I had a blown tire that messed up my trim. They were able to line it back up perfectly with the side of my car door and touched up my paint. You can’t even tell it happened. Highly recommend them.

Vo
Review №12

Incompetent, switched up the staff mid project. My initial advisor no longer works there or the receptionist I signed paperwork with. Its truly ridiculous, how I had to return the car two times in two weeks. Never again. Just go to your respective dealerships and save yourselves the headache. Customer service is truly lacking, received ONE update. I had to keep calling to ask.

Ja
Review №13

Collision Care Express are professional, organized, experienced and definitely have great customer service. I was extremely pleased with the outcome of the repair of my car. They are detailed oriented and definitely care for their customers. The process was smooth, easy and done in a timely manner. I highly recommend Collision Care for your car needs.

Ni
Review №14

Patricia is an angel and so is everyone else who works with her. The tesla tech they have is also one of a kind.I kid you not, the people here are 100000% better than the service center at Tesla. Collision care Xpress really cares, they listen and treat you with much respect, what Tesla themselves lack a lot of.The environment at collision xpress breeds happiness and hope. They are the ultimate role model for any collision care company.

ma
Review №15

I had a great experience with ARX Supercenter - Collision Care Xpress. They are highly professional and provided frequent updates, which is really great. They a great work on my car which now looks like brand new! I would definitely recommend going to them for your car services.

Du
Review №16

They did a truly professional job in repairing my Tesla after being hit by a drunk driver. While it did take a considerable amount of time, I must say it involved waiting for parts and working with the insurance company. Everything was completed per manufacturer’s methods and the repair was first class.

Yv
Review №17

Very through as to what was being done and what we could expect, then daily we were updated where we stood regarding the vehicle until the job was completed. We were asked to inspect as well as were given a breakdown of the estimate and what the actual was, nothing hidden. Totally appreciated those extra touches.

Su
Review №18

Brought in to fix a large scratch down the side of my car. They had it done that same day! The paint looks perfect. Everyone was extremely friendly and explained everything. The work space is clean. It is a great place.

As
Review №19

AMAZING! The customer service is unmatched and Im satisfied with my vehicle repairs. I have no complaints or critiques. EVERYONE i came in contact with was pleasant and helpful! They even delivered my vehicle for me when it was ready! ABSOLUTELY STELLAR!

Ty
Review №20

They made life easier. You go in the front door, receive a warm welcome, and get taken care of in a timely manner. They understand the simple concept of treating others how you would want to be treated

Pr
Review №21

I was in an accident and they took such great care of me and my car. They were able to accommodate me as a single mother to get my car to and from the shop. They kept me updated on repairs. The completed work is excellent. Thank you for great customer service, excellent work, and all over great experience. I would highly recommend you to anyone who needs bodywork on their vehicle. Thank you.

El
Review №22

Thank you Theo and Kim for your great customer service. My vehicle was finish sooner than what was expected. You guys are very professional in what you provide and caring to the customer needs. Again, I appreciate the Collision Care Xpress family.

No
Review №23

I thoroughly enjoyed my time and the care I got. I forgot the lady’s name, but she is Latina and has long black curly hair; she was amazing and took great care of me. I had my white Toyota serviced there last week so she will know who this is.

Ke
Review №24

The shop was recommended by my insurance company. They didnt work on my car but were very knowledgeable and professional.

Lo
Review №25

HIGHLY RECOMMEND this auto collision/repair business. I received excellent service from both Baylie and especially Beth, who ensured I received excellent customer service. They stayed in touch with me throughout, worked with my schedule, and were so very polite and considerate.Beth remembered the little things, the details that are often overlooked and/or ignored because it wasnt the primary reason my car was in the shop. She remembered what bothered me, and she ensured it was addressed. I wasnt charged extra for the extra service. I was so pleasantly surprised, but she acted as though this was how customers were treated at Collision Care Xpress.Jose gave me a very fair price for an excellent repair job. The car was so beautifully detailed (no extra charge) that I can honestly say it was returned to me in better condition than when Ive paid for detailing.Highly recommend this honest business. 5 stars.

Ce
Review №26

Loved the customer service! Everyone is very nice and professional. My car had been rear ended but luckily it wasn’t a strong hit. The staff here inspected throughly and found some damage that I hadn’t noticed. On top of all of that, they worked extremely fast! Ryan, their Tesla specialist was amazing and very attentive.UPDATE: unfortunately bringing down to 3 stars upon finding out from one of the staff members that my car was rushed out and not finished properly. The paint on the repair wasn’t buffed properly as confessed by the staff member, and then upon further inspection, I noticed it was true. You can kind of see it for yourself in the “after” photo that I uploaded.You’d think a bill for over $3000 for a scratch and a small fender bender would include a 100% complete job… It’s funny that they also fill out their own review sheets and give themselves 10/10. I guess they do that with every client. Not sure if there’s a manager or company owner looking at those internal reviews but those aren’t filled out by clients themselves.UPDATE 2: after I placed the updated review, a staff member reached out to schedule me taking the car in again for them to review the repair. They said they would work on it again and kept the car for a week because they also noticed a sensor that was damaged and they would get a new one instead of patching it up. They provided a rental car in the meantime.

Ma
Review №27

Great work done in my car. I highly recommend them.

Pa
Review №28

Highly recommend Collision Care Xpress. Excellent customer service and workmanship. Their team is very knowledgeable, professional and friendly. Shout out to all team members who worked on my vehicle...Robert, Jake, Bryan, Frankie, Dan, Kerry and Nery. 🚘

Ju
Review №29

Everyone was great from the minute I first called the shop to picking up the car.

Ro
Review №30

They did a great job and was completed when they said it would beI would use again

Ma
Review №31

Phenomenal service and work to say the least. I’m glad I came to them Theodore Evers was very helpful and made the experience so much better. He treats the car with so much care and cannot recommend him enough.

We
Review №32

Very nice experience, they were very informative all the process calling telling me the status of the repair. Recommended 100%

Jo
Review №33

Extremely friendly.. repair looks great .. only thing is took a little longer and was called to pick it up on a Saturday at 12pm without knowing it be done and saying I had two hours to get it .. had to keep rental two extra days unnecessarily

T
Review №34

Collision care express was highly recommended by many people after my Tesla Model 3 was involved in a rear end accident. While my car was at the lie shop for over 11 weeks for repairs that included, rear bumper change, full quarter panel and welding work, paint, rear glass, and front bumper work. They did their end as best they could, Tesla however slowed the completion date down because of delays with delivery of parts.I highly recommend anyone with a Tesla to bring their cars here for not only collision repairs, but for touch ups for paint, or whatever needs attention. Patricia was very informative and on top of everything about my car.

Tr
Review №35

Went in for a repair, they were professional & quick. I would definitely recommend. Everyone was polite & service was by far the best.

Al
Review №36

I researched before choosing collision express with my cars dents and paint work. I received several other quotes, they’re weren’t the cheapest but definitely competitive. I even received a quote from my car dealership (which collision express provided me the same information in regards to my vehicle and specific paint) so I felt confident that they knew what they were doing. They also have a lifetime warranty as long as you are the car owner.I’m very happy with their work, looks great! I would definitely use them again if needed.

Jo
Review №37

So everything was fine with my truck. The only thing I didnt like about the experience was they texted me around 2pm on a Friday saying your truck might be finished today. Then I received a phone call around 4:45 the same day that my truck was finished and if I could come pick up the truck. The shop closes at 5:30pm so I told the girl I wouldnt be able to make it that I was at work and that I was suppose to go out of town that night. I also said I would try to change my plans to pick up the truck the following day. Then I received a phone call the next morning, I told her I wouldnt be able to pick up that day, so she said okay Monday it is the. Then about two hours later I get a call from Jose, who Im guessing was a manager?? Jose proceeds to ask why I didnt come pick up my truck, after telling him I had a trip planned and I was out of town he proceeds to give me his two cents as to why Im inconsiderate and I should have came to pick up my truck. Instead of saying okay sir I will let the rental car company know and we will see you on Monday. He went off on me like I was his bad behaved teenage kid or something. Very poor customer service on his part. On the other hand, everything else was okay with my vehicle and the two girls as well as Carlos were a great help. I gave a 3 star rating because I dont like to be treated like SH** by an AS***** that had some weird power trip over the phone.

ma
Review №38

Great company and friendly staff. Sadly our vehicle was to badly damaged to fix and insurance salvaged it. We were so impressed with there service we hired them to repaint our replacement vehicle.

Ra
Review №39

Collision Care Express is the best body shop I have ever been to. Talk to Robert or anyone in their staff for a great personal experience. They are also a highly rated Tesla certified body shop.

Tr
Review №40

Good workmanship, but also good customer service skills from everyone I spoke with. As you would expect with any project there was a short punch list of items to be resolved at the time I took delivery. Staff was courteous and concerned about a positive resolution. Well done!

as
Review №41

Jose, Michelle, and Shayla are the BEST !!! Hands down I wouldn’t want to take my car no other place after the excellent service they provided. ARX collision I would HIGHLY recommend them to anybody looking for repairs.

Jh
Review №42

Collision Care Xpress, Good team work, nice people, clean plase and really organized, I have 4 year working for LKQ...I never saw a Body Shop With such Organization, My congratulations I cant thank you enough....

Ja
Review №43

Great place to have your car painted and body work done. A very professional staff and so welcoming. I was made aware almost daily of the progress on my car. It came out very nice and Im happy with the final results. Warranty work through Tesla. Pat,Sheila, Kim, and Beth made this an easy process. I tip my hat!

Ja
Review №44

They call me every step of the way, told me the amount of time it may take and they through 2 days early. I asked the questions and they answer in a way that made me feel they were genuine and knowledgeable. Great employees and experience.

Ji
Review №45

Great service excellent work and ethics. Very satisfied. Car was detailed before returning and body work and parts replaced were excellent . Thank you. Greatly recommend!!!

Ma
Review №46

Even after two attempts, still defects and added stains to car seat in a simple door scratch repair on a common car. The women who work customer service are polite and friendly, but otherwise you will regret taking your car here for repair.

Gi
Review №47

Awesome experience! Everybody was so nice, professional and efficient. Theo was my contact for ordering the parts and Shala (sp?) was so helpful getting me in on a time crunch. Very positive experience, would definitely go there again! I have a Tesla Y that needed a wheel rim repair.

Vi
Review №48

I am very happy with Collision care xpress they did such a great job. The bodywork was very professional, my accident look like it never happened. If its your first time going through the process Look for Pat she is very professional explain everything you need to know and will help you out. They also clean your car inside and out before they hand you the keys back.overall Im very happy with this business.

Bi
Review №49

Just had some body work done at Collision Care Express and I am very pleased with the results!Patricia Campos went out of her way to make sure the work was done professionally and quickly. When an OEM part quote was way too high, she started looking for the part on the secondary parts market for a lower price. That’s customer service! Highly recommend!

Ca
Review №50

I was extremely satisfied with the professional staff and repairs done on my car in two separate occasions. Not only are they professionals they are a very friendly team. They make you feel at ease and ensure they will do a great job which they did! Thank you!

ju
Review №51

Awesome service and staff! Got my BMW window regulator replaced right away (provided I had to go get it from Oreilly’s).

Li
Review №52

Collision care Xpress is amazing. They are professional, kind, and very knowledgeable. They did an amazing job on our daughters car. The car looks brand new. We highly recommend collision care Xpress for all your automobile needs. You won’t be disappointed. They are the best!!!

Jo
Review №53

I recently brought my Range Rover to them as a result of my mailbox hitting me and I am sure glad I went to them! Joe R. and Sheila were both wonderful to interact with and made me feel confident that they knew what they were doing. They both were respectful of my time and knowledgeable about what needed to be done...which I truly appreciate. Initially I went to Land Rover and did not have the same level of confidence with my interactions with their body shop nor was the facility as nice as Collision Care Xpress! When it was all said and done I could not have been happier with the outcome and hats off to the detail team as well, as my truck looked like the day I purchased it. If you are in need of some bodywork & paint and want your vehicle treated the right way ask for Joe and Sheila! Truly thank you both for making a stressful situation easy to deal with!!! I rarely take the time to write a review however, you and your teams were great! Cheers-Joey

St
Review №54

Excellent body shop! Ive been going here for years and only go hear for any body work. They are recommended by Tesla and I have trusted them with my other cars as well. They do really care about helping their clients and do amazing work!

Lu
Review №55

The business is very well organized and the job was well done.”As it never happened “ as promised. Very satisfied

An
Review №56

Amazing!! Great customer service, thanks for everything guys, my car is so much better now

We
Review №57

Customer service was wonderful! They were extremely accommodating, friendly and helpful. They kept me updated on the progress of my car. My car was done before the scheduled time and it looks great!

Gr
Review №58

My car looks like new!!! thanks to the professional work of Collision Care Xpress in Pompano Beach and the expertise, hard work and dedication of my Collision Advisor Nicholas Taylor.After unsuccessfully visiting many auto body shops, everyone Collision Care Xpress was professional, pleasant and knowledgeable at what they were doing!! The whole right side of my car was seriously damaged. I must say everything was done to perfection!! I recommend Collision Care Xpress without reservation!!

Cl
Review №59

Great service. I had high expectations and they delivered. They were able to color match the paint on my car really well. It looks great!

An
Review №60

Great work from the whole team! Work was done early and it was thorough, beautiful body work. Customer service was very professional. Highly recommended.

Pa
Review №61

Fast and friendly service. They were just super efficient and transparent about what they were doing on my Suv and everyone I interacted was really friendly.

Mi
Review №62

I had a great experience at collision care Xpress, My car came out amazing. Has i drove up i was approached by Nick & Nery outside (both very nice), taking percussion with a mask (due to covid-19). I really wanted to thank the team : Beyli, Junior, Julio, carlos, chris, kerry,mike,wesley &frank. These guys all had something to do with my car and i will HIGHLY RECOMMEND This location for any of your auto collision care.

Bi
Review №63

Beth and Jose and the rest of the team were incredibly helpful! They ensured I was comfortable and taken care. They were straight forward and very kind. I had a paint scuff and paint chip on my car and needed an estimate for removal and fix, they removed the paint scuff (residue) from my car and gave me an estimate for the actual scratch. I was completely satisfied and beyond ecstatic and now I have a reliable place to go to when I need work on my car done!Edit: got front bumper repainted and it is BEAUTIFUL. It looks better than before! Thank you so much for your person-ability and your kindness!

El
Review №64

I needed my side mirror replaced. I went to The Pompano Ford Lincoln Dealership and was quoted $1750 to replace the mirror. The part would need to be ordered and it would take approx three days to fix, they had already had my car since Saturday and it was now Wednesday! At that price, I figured I better go thru my insurance! Thank you GEICO!! What an experience! This was the best company I have ever dealt with and I deal with many. The most pleasant people I have ever come across. They welcomed me into the auto body shop like they were so glad I was there. You could eat off the floor, the place was so clean and nice! I was an hour early for my appt and they even greeted me by my name! (Not sure how they knew that but anyways…) I was there approx 10 minutes in all. In that time, I gave them all the info they needed and they called Enterprise leasing to let them know I was early for my appt. Enterprise brought my rental to me and I was on my way. The very next day they called me and told me my car was ready and that they would bring it to me, free of charge. They would also return my rental car for me.It’s a service they provide their customers. I will recommend this company to anybody that will listen to me. I’m still in shock! They even detailed my car, inside and out! How do you beat that???Oh and the price for my new mirror was $604. Talk about a dealership gouging you for a price! I only wish this company did routine maintenance instead of only auto body. It was like McDonalds versus Chick Fil A!! I am so happy!!! I highly recommend this company. You will not be disappointed! Keep up the great work!

Ro
Review №65

Excellent service, great follow-up and constant updating. Very friendly with state of the art facility.

Sh
Review №66

I give my highest recommendation to Collision Care Xpress! Their customer service is next level and the repair they completed for my car was awesome and top quality. The body repair technician, Maba, did an incredible job and he exceeded our expectations! We are so thankful and we will absolutely be recommending them to all of our family and friends! Thank you so much Collision Care Xpress!!

Si
Review №67

Beth and Jose are excellent! Nice quality work and customer service!

Le
Review №68

Joe & his team were a pleasure to work with. They made the repairs to my car, worked with my insurance company, and made every attempt to make this process as easy on me as possible. The waiting area is very clean, they offer coffee and water, which was nice while I waited for the rental car company.

Jo
Review №69

Excellent customer service. Exceeded my expectations. Quick turn around. Updates every step of the way. Rental car delivered while doing the intake paper work. Would highly recommend.

tr
Review №70

They did such and amazing job, staff was very nice and helpful . Not only did they fix my door and window, they also cleaned my car inside and out which surprised me . Thank you guys you did an amazing job .

Bo
Review №71

Wonderful staff! Great service from start to finish with amazing communication along the way!

Ch
Review №72

Pat, Dan, Kimberly, and Shayla all did amazing! They handled every question I had along the way. They even saved me $500 off of my deductible! They cleaned and vacuumed my car prior to returning it to me, which is a plus. I was very pleased with their overall service and would recommend to others.

Vi
Review №73

People here they have really Good customer service they are really educate plus they do good job 5 star

Ar
Review №74

This is a Very organized place with a great costumer service and and very professionals, thanks to Patricia,Sheila and Carlos. This is a place every one can seelect for car repair.

Se
Review №75

Amazing! This is my third time using them and nothing less then absolutely professionalism.

Po
Review №76

My job was small but they treated me like the most important customer of the day very professional

Ro
Review №77

The customer service was extremely well, the communication was extremely well but there was a catch. I brought my car in for body repairs, i get my car back there is a new dent on the front, and my back right blinker is out. It’s annoying taking your car back when there is another dent or scratch. The repair came out nice but who ever they’ve had driving my car should be held accountable since they didn’t come forward and acknowledge they made the damage.

Ch
Review №78

I was directed to this Repair shop by my insurance company after a traffic accident. I was dreading the repair experience. I have never worked with a more professional group of people. They kept me informed throughout the repair and the repair was completed flawlessly.

St
Review №79

I went in for some custom work installing a carbon fiber hood and putting a clear coat on it. When I picked up the car they put the old hood pins on instead of the new ones. So I had to bring it back for them to fix. But they did a good job on the hood, looks very nice.

Da
Review №80

Highly recommended!! They were very nice and professional. I felt wanted at at ease knowing my car was in good hands. They had my car back to me quicker than I was expecting.

le
Review №81

Fantastic service, keep me updated thru the entire process.

Gr
Review №82

I was recommended to collision care xpress a while back by a gentleman name Junior who works in the parts department. He is a very nice and understanding young man who was very helpful every step of the way. Junior made it such an easy process for me and answered any questions I had. I will now recommend my friends and family to this company. If you’re thinking about choosing a company to help you and your vehicle I 100% recommend collision care xpress. Not only is there costumer service great but they’re also a trustworthy company in my opinion.

Me
Review №83

I cant express how pleased i am with CCX! Their Service was Exceptional. I received daily updates on my car and they did a Fantastic job. Special Thanks to Nery, she stayed an hour after closing just to make sure i got my car that day. Sheila was so nice and professional too. They went above and beyond. I Highly Recommend using their service!!

Er
Review №84

This place was really good, Highly Recommend! I had to use them after getting into a wreck. They were able to receive my vehicle being towed after hours which was nice to know. I came in the next day and didn’t even have to wait for service. Robert Molina, the owner, was even available to introduce himself and make sure I received great service. There was a vehicle Rental company in store to that helped with me getting into a temporary vehicle. They kept me up to speed throughout the entire process. When I got my vehicle back it looked and drove like nothing ever even happened. I’d have to say one of the most refreshing parts to their service was no curve balls either. They did exactly what they said they would and didn’t try to scare me into doing more work then what was needed. I would definitely go back again.

Ni
Review №85

Really great service. My vehicle looked brand new. The customer service staff was extremely kind and professional.

i2
Review №86

I have used Collision Care on multiple occasions. They have always provided a professional service that does not compare to any other business I have dealt with in South Florida.I have had a custom paint job done on an entire vehicle and small maintenance. Regardless of the amount of the bill, they were always extremely responsive and provided me with the best in terms of pricing and quality of work.Why? this is because professionalism starts with the owners.The owners are hard working and respectful people that never forget what it is like to be a customer. For this reason they have outperformed their competition.On my last visit (during COVID) the vehicle interior was carefully protected with plastic wrapping. The details of everyone who entered my vehicle was noted even down to the car wash attendant!This extra step shows just how much the staff care about your safety as well as your vehicles work.Thank you to Robert, Nick, Nely, Juan, Angelo and Wesley for my last visit!

Le
Review №87

Joseph, Beth Jose and Bailey did a good job on my vehicle repair, hood, bumper, grill, body and paint. Ms. Bailey, Manager treated my experience with ease and she was very nice. Thank you all for the excellent customer service! It made me less stressful and gave me comfort in knowing I was taken care of with well rounded professionals! Thank you all! I will bring back my blue eyed pit terrier who you welcomed with open arms when I picked up my white Chrysler 200.

Je
Review №88

After weeks of shopping around I was referred to Collision Care Xpress for body work, front windshield and tires. First and foremost the staff is incredibly accommodating, they received my vehicle quickly gave me an estimate and took it in that same day. They offered a rental and gave me an accurate time from on when my vehicle would be finished. Unfortunately in the past I’ve had my car returned to me months later in other body shops but with Collision Care Xpress it was ready in a timely manner. While getting my vehicle inspected they pointed out errors from previous body shops and also made me aware my front glass was cracked. The employees take their time and dedicate themselves to quality work. They worked quickly to get all necessary paperwork done and assisted me with any questions I had. When it came time to getting my vehicle back they did a walk through of the vehicle and showed me the work they did. They also washed and detailed the vehicle before returning it. There was warranty applied to the service and satisfaction guaranteed. I recommend Collision Care Express and would return to use their service any time I may need. Very pleased and satisfied. 100 stars. I would like to especially thank Frank, Beyly, Mike and Jose who were my first point of contact and who guided me through their services. Frank was incredibly detailed in visually showing me the work that was done to the vehicle and explaining the before and after. Thank you Collision Care Xpress.

Lu
Review №89

I had my Corvette repaired after an accident at this location. I am extremely particular with my car, and I was very pleased with the work done. I look for tint match, orange peel, overspray, panel gaps... their shop excelled in all places. The service here is stellar as well. Theo was truly a pleasure to work with, and Nery and Sheila were warm and helpful. This is a great team of people, and you can trust they’ll take good care of you.

Ju
Review №90

First off, everyone here is extremely nice, I immediately felt welcome. The service was very quick and Jose did an excellent job! Beth was great handling everything and kept me updated, 100% would recommend this place to anyone who needs! Thank you collision care team!

Sh
Review №91

Very good service. 100% recommend this company for your car repairs. Thank you to Pat, Beth, Julio, Maba, Robert, Nery and Brian for the great work they did to my van! The grey Toyata Sienna, I can now go back to New Jersey with my new and improved van! Looks good as new. Thank you for the great service!

De
Review №92

Service was outstanding, facility was spotless, the work done to my car was fantastic. They were quick and efficient. THEY DETAILED MY CAR INSIDE AND OUT BEFORE I PICKED IT UP! TOTALLY 10 OUT OF 10!

Da
Review №93

Courteous Knowledgeable staff. Took care of my issue immediately. Excellent shop.

Ja
Review №94

Top Notch impressive Service, as soon as i got out of my vehicle i was greeted by a representative named Jose, who was actually waiting outside for me before i arrived. a young lady named Beyli helped me with my paper work which was effortless and touch less. my vehicle wasnt that bad, but they treated me with the uptmost professionalisum and safety taking all the proper COVID-19 measures to insure my safety. My car was done only within a couple of days. Also BIG thank you to Frank and Mike from what i was told those two guys were the reason my car was done so fast. Thanks again Beyli, Frank, Jose and Mike you guys ROCK!!

Ge
Review №95

I want to give a huge shout out to Jose, Theo, Nery and Sheila for their great customer service. My car looks brand new thanks to them. I highly recommend Collision Care Xpress for your vehicle repairs.

Br
Review №96

I came here for repairs after an accident. Beth was extremely pleasant to work and talk with. Jose was very detailed and easily explained everything to me about what he saw which is something I need for me to be at ease. I never spoke to Juan or Maverick but their work spoke for itself. This is a sincere and great team. If you take the time to be honest for what you need and what you are looking for, they get it done within your needs and let you know with each step. Its been a long time since Ive done a review and rarely do, so that should tell you something...

Ca
Review №97

I just want to thank Frank and Mike for their help. They were very attentive and did an amazing job. I had a minor fender bender and honestly am very satisfied with the work that was done. I deffinately recommended the company to many of my associates and family. Thank you again. Stay safe!

jo
Review №98

From the moment I made the phone call, I was ASTOUNDED by the courtesy, care, professionalism and friendliness of EVERY person I came into contact with.It was such a breath of fresh air to be treated so well, and within 4 days I got my car back just like new.They handled everything from beginning to end and even cleaned my car inside and out, just like new again.If you don’t use this company........you are using the wrong company.Thank you everyone for taking a bummer situation snd turning it into the very best customer service I have received in a very long time❗️

PA
Review №99

The employees are polite andwelcoming.They gave me options to meet my need.

Do
Review №100

Superb Customer Service! Theo, Beth, Lety, and Kim were simply amazing. I received a daily phone call with an update. THIS IS DEFINITELY THE PLACE TO GO TO!!!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:3041 W McNab Rd, Pompano Beach, FL 33069, United States
  • Site:http://collisioncarexpress.com/
  • Phone:+1 954-590-8015
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto dent removal service
  • Auto repair shop
  • Auto restoration service
  • Auto wrecker
  • Car detailing service
  • Car repair and maintenance
  • Car service
  • Mechanic
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations