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Mattress Firm Pompano Beach
1184 S Federal Hwy, Pompano Beach, FL 33062, United States
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Mattress Firm Pompano Beach
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Ja
Review №1

Very helpful sales experience ... especially if you have an idea of what you want and have researched their current ad.

Sh
Review №2

I have nothing but good things to say about this place. The store manager Fred was extremely professional with explaining the importance of a new bed and what fit was best for me and my budget. He broke down the finance process in a quick and easy way to understand and gave me the best rate he could. I highly recommend going to this store and speaking with him. Great guy and great place to purchase from! Thanks again!

Va
Review №3

We went looking for a platform or a frame. They quickly showed us our options. Very helpful. Transaction was done nice and quick.

Br
Review №4

My husband and I knew we needed a new mattress and chose to go to Mattress Firm since there are so many locations . We decided on the way on Federal Highway Pompano Beach near St. Coleman’s church.We arrived at @ 7:50 pm on a Friday night and were greeted by a man vacuuming the showroom; his name was Myron.He asked a few questions, went of some store protocol like mask wearing and paper clothes to go over the pillows when we tested out beds. He then invited us to browse the store since we had no questions.Myron kept himself readily available as he checked on us and began asking questions about our needs and going over some options as well as introducing us to electric bed platforms. One of the beds I was interested in did not have the FIRM mattress available at the store so Myron let me know that I could visit another store to try it so I could make a decision based on completely trying the different mattresses.We left the store a little after 900pm...asked the store hours so we could come back ...we found out then that the stores close at 800pm. I was happy that he didn’t turn us away when we discovered that he was vacuuming when we arrived bc the store was about to close...we never would have known that he was staying over an extra hour to help us....his mannerism was nothing but professional and generous!I spent time Saturday visiting the other 2 stores near S. of Oakland Park; where the employee, Harry, was super nice. Sunday I visited the store N. of Oakland Park that had the exact model I needed to try that Myron’s store did not have on display ; Joy was of great help.I returned to Myron’s store with husband late day Sunday to make the purchase, where again, Myron was super professional and able to make sure all of our needs were met while extending fantastic pricing.We had a very nice and efficient experience since the staff was generous with time and information.

Sh
Review №5

The salesman Myron is very professional. Hes knowledgeable in knowing the products he sell and I will refer him to everyone...

ra
Review №6

After making multiple phone calls inquiring about the option for purchasing shorter base legs for my mother’s electric bed and being told repeatedly this was was not an option, or that the sales representatives knew of, we decided in desperation to stop in a store front. We were warmly greeted by Myron and a fellow associate. Myron was very knowledgeable of the products, as well as determined to help. Literally he was on the ground in an effort to locate the correct attachments.He was extremely professional, helpful, and above all a good man. Myron empathized and understood my concern and was determined to find the proper leg attachments needed. Myron saved the day and in turn my mothers independence, safety, and well being. I highly recommend Myron at the Pompano location for your future bed purchases and needs. Myron exhibited a human decency and care rarely found along with a desire to help and go out of his way. Utmost respect, gratitude, and customer satisfaction from this shopping experience.

Ed
Review №7

Me and my son went to this store on Sunday to get him a new bed, Myron Blackwell helped us out not only with finding the right mattress but gave us a discount because I am a single mother doing her best. he was very nice and extremely helpful, I would def recommend this store to anyone looking to get a new mattress .

Ro
Review №8

We recently purchased a new condo in Pompano Beach Florida. We went to the Mattress Firm in south Pompano Beach to buy a new king and queen mattress. We worked with Myron Blackwell and got a terrific deal. After a few months we decided the mattresses were too firm and wanted to exchange them both. We went back to Myron and explained the problem. The first thing he said was “how can I make you happy”. We were able to exchange both mattresses for the cost of the delivery fee and the restocking fee. We were very pleased with the quality of the product as well as the awesome service. There are several Mattress Firm stores in the area but this one is superior.

Ge
Review №9

Aida was super helpful since the moment I walked in. I explained her exactly what my needs were & she gave me exactly that ! She was very polite and made my purchase experience a breeze. Along with SAME DAY DELIVERY ! Thank you again !

Ro
Review №10

We went in buying a mattress and it was made so easy thanks to Myron. Well be sure to tell everyone we know looking for a mattress to check this store out!! Our experience was great!

Do
Review №11

Can’t say enough about how easy it was to buy a mattress here. The sales lady,Joan, was wonderful. Knew her merchandise and was very helpful. I would highly recommend Mattress Firm.

Ju
Review №12

Seller was very knowledgeable and friendly. I like the fact that took time with us in making our decision.

Su
Review №13

Myron is very knowledgeable. He treated us with respect. He answered all of our questions. He did not pressure us into buying and helped us made an informed decision.

Di
Review №14

I went into Mattress Firm to buy a memory foam mattress for my new bed. I had the greatest salesperson I ever had his name is Myron I explained my situation to him because I have a TempurPedic mattress now that works on the remote. But I wasnt able to use it on my new bed he took his time he explained everything to me he told me to go back and take a picture of underneath the new bed to see what I really needed hes just a great guy the prices are wonderful and so was he I recommend that store this is my second time buying a mattress there and I was never disappointed go Myron!

MO
Review №15

Great place and great experience. The lady I spoke with was very helpful and courteous. I strongly recommend. 👍👍👍

Ca
Review №16

Myron provided excellent customer service and guidance. He was patient, helpful and personable. Happy to do business with him and will do so again in the future.

ha
Review №17

Myron was extremely helpful, courteous and did everything in his power to give us the best deal possible. He was very transparent with what exactly we were getting, took the time to explain each cost and the certain discounts we could be afforded. He was so kind and made us feel extremely comfortable. If you need anything mattress wise, go see Myron! He’s THE BEST!!!

Mi
Review №18

My experience was fantastic. I spoke with MJ on the phone approximately 2 weeks prior to my visit. I was so impressed with her customer service skills, that I wrote her name down in my phone so could purchase my mattress from her specifically.When my sister and I walked in, we were greeted with a warm and sincere smile, it was MJ 🌞.She answered all if my questions, she explained every detail of the bed, bed parts, warranty, etc, etc.her coworker was also very nice and informative. They made a great team. I look forward to referring all of my friends and family to this store and specifically this location.

Ya
Review №19

The worse experience. The guy gave me one price and then took all my information and the total was at the end a totally diferente amount.

Al
Review №20

Mary was a very informative sales person. Knowledgeable and smart. Would recommend her services.

Ma
Review №21

Personal, professional and kind. We met Joan upon entering and were greeted with a warm welcome. Joan showed us around the test beds and finally landed us on the perfect bed for our budget. Thanks again Joan!

ch
Review №22

I had done my homework and decided to buy a Tempupedic but was undecided on which one - they vary a lot in price. The store manager Myron walked me through my choices, In the end I was undecided between 2 that differed in price by $1000, He said the lower priced one really met my requirements but he said he would sell me the more expensive one if I wanted. I found his straightforward customer oriented approach very refreshing. Very glad I came there.

Ma
Review №23

I must say I had a great experience in your store yesterday. I was very impressed with your agent. He was very knowledgeable about the products and in what he was selling. I was further impressed with him in the fact that I had my 2 grandkids with me, and how he was able to capture their attention and calm them down and handed them balloons in the end. I would not hesitate to recommend him or your store to anyone. Thanks again for your services.

Ri
Review №24

Looking for a new mattress, and decided to stop into local Mattress Firm. Lovely sales person Briana greeted me, asked me about my needs and proceeded to show me exactly what I was seeking in a high quality, firm mattress on sale. Impressed with the focus on my needs, honesty, quality of Sealy mattress I chose, and the ease of doing business and setting up of delivery. 👍🏻👍🏻👍🏻

Je
Review №25

I needed to purchase a new mattress, so I decided to pop in and see what this store had to offer. I was greeted by Joseph, one of the salespeople at this store. I explained to him that I was in need of a new mattress, but really didnt know where to begin. After asking me a few questions regarding my wants and needs, he showed me various mattresses which were in my price point. He was very knowledgeable and helped me compare the pros and cons of the ones I had selected. Its been awhile since I had shopped for a mattress, and Joseph made the process less intimidating. I was able to choose a new mattress after he assisted me. Thank you Joseph for your help. I would not hesitate recommending you to my friends and coworkers.

Yv
Review №26

The young lady was very nice and professional . Very nice service

Su
Review №27

I would like to leave a big compliment for Myron. I made two changes to an order, and he was calm, patient, cheerful and efficient. An excellent employee!

Je
Review №28

My wife and I visited this location and Myron was the best with helping us choose what we needed without trying to oversell us. We will be loyal customers as long as Myron is there to help!

Os
Review №29

Joan Marie is the best, she made our first Mattress Firm experience fast and easy. Love the mattress and love the customer service, Thank you Joan Marie.

Al
Review №30

We were helped by Myron at the Pompano Beach location. Myron was extremely knowledgable and helpful. He took the time to explain the differences between the various mattress types and walked us through each step of the purchasing and shipping process to ensure that we were in agreement. Phenomenal work Myron!

ma
Review №31

Love both mattresses that we purchased for our beach confo and will buy them again for our home. Love that they stand behind their products.

Da
Review №32

Myron was fantastic. He was very patient and explained the different features of each mattress. Highly recommended!

Da
Review №33

This review is in regards to my most recent visit to Mattress Firm in Pompano Beach FL. I had originally purchased a mattress but after the initial trial period I decided it wasnt a good fit and wanted to exchange it. I went back to see Joseph as he helped me with my first purchase. I was very impressed with how friendly and knowledgeable Joseph was. He really spent a lot of time helping me choose the right mattress and even found one on clearance, which wound up saving me a lot of money. I highly recommend Joseph to anyone looking to purchase a mattress as he made the entire process very easy and enjoyable. His coworker Joan also offered input and was very helpful as well. If I am ever in need of another mattress I will definitely visit Joseph again. He is a consummate professional who really knows his mattresses.

Jo
Review №34

I was impressed with the professionalism and knowledge of my sales associate Myron Blackwell. He was very patient while I made my mattress decision.I would recommend MattressFirm in Pompano Beach to anyone interested in purchasing a new mattress.1/10/21. Today I called Myron with a problem with the box spring I purchased on 11/5/20. Without hesitating, he arranged for a new box spring to arrive in less than 2 weeks👏

Da
Review №35

I give mattress firm a 5⭐️ customer service was EXCELLENT!

Le
Review №36

My husband and I needed a better mattress and JoanMarie was very helpful in helping us find our super comfy mattress! I highly recommend this location and JoanMarie

Fr
Review №37

Our visit to the Pompano Beach location was one of the smoothest purchases possible. The staff, Joseph and Joan were great. Joseph took the time and really listened to what I said my needs were....and delivered beautifully! What a professional.

Da
Review №38

I found AnneMaria at the Ft Lauderdale store was an excellent representative. She didnt rush me to make a selection. She was patient and informative.

Br
Review №39

Absolutely that best customer service possible. I am pleased with the products I have purchased.

Pa
Review №40

Just had the most friendly and safe shopping experience trying to get some pillows and sheets. Joanne was delightful and well informed courteous attentive and excels in customer service. Thank You.She is an asset to your firm.

Te
Review №41

The BEST customer service in town ever.Myron was very professional and helpful.Its hard to find that these days.Thank you Myron.!

Em
Review №42

Amazing experience here at mattress firm! Joseph was so patience and set us up with everything we needed. So worth every penny!

El
Review №43

Myron was professional, informative, and pleasant and the purchase of a new mattress was painless.

Vu
Review №44

Amazing staff thank you Myron! Best deals ever

Ma
Review №45

Awesome service and a great deal! Joseph was a sweetheart and very helpful. He created a custom deal and helped us find the perfect mattress for us. He also wasnt pushy in any way. I would buy all my mattress from here. Much recommend!

Br
Review №46

I went in to purchase a new pillow to go with my new mattress, and Myron took great care of me. If you visit this location be sure to ask for Myron!

Ch
Review №47

Myron is great, helped us greatly in picking the right bed for us. If you go in make sure you ask for him.

Ch
Review №48

Great customer service

Da
Review №49

My sales person was James Bauer and he was extremely professional, knowledgeable and patient with me. He is the consummate sales person! You should be proud to have him on your team.

Ni
Review №50

I came in to buy a mattress and Joseph was very helpful and patient! I had my two year old daughter with me who got a little anxious towards the end. He was very understanding and helped to keep her entertained which was a huge relief! I ended up getting an amazing deal and leaving with the exact mattress I wanted! I am so excited for my delivery tomorrow! Thank you Joseph!

Ki
Review №51

We bought our mattress from Myron because of his concern that we buy the proper mattress for our needs, he was very concerned with alignment and pressure on hips and shoulders, with so many choices of stores and beds, he simplified the process, our thanks to Myron.

Ch
Review №52

Joseph was very attentive, helpful and made the experience fun! We laughed and cracked jokes but at the end of the day... I bought a wonderful bed due to the knowledge and great advise he provided. Highly recommend going to visit him if you are in the market to elevate your sleeping experience!

ml
Review №53

Within less than half hour we were able to purchase our new mattress. We felt covid safe and had the full attention of our sales person joanne, who helped guide us thru a simple process determining what we wanted and needed in a new mattress.

ka
Review №54

Awesome store the people in there are very helpful !. Joanmarie at the front desk assisted us in picking the right bed !. Thank you Mattress firm. 🤗.

Ge
Review №55

Fred immediately greeted us and helped us purchase a mattress with ease. Great working with him. Thanks again.

Yo
Review №56

I would recommend mattress firm the service there was really great, the sales rep Joseph was great he helped me find a mattress that would best suite my needs he very polite he answered all of questions.

Je
Review №57

I stopped by today knowing I needed to replace my old Kingsdown mattress. I ended up returning Nectar sleep mattresses that I purchased online recently. Buyer beware of Nectar sleep service, terrible. Will never buy online again, lesson learned. We were greeted by Joseph an amazing salesperson, made us feel welcomed, no pressure whatsoever. I told him what I wanted and luckily there was one Kingsdown plush mattress on the floor for me to try. I also wanted to check out the Serta iSeries 4000 and Tempurpedic. The cool tempurpedic was hands down a great option but being that Ive owned my previous Kingsdown for over 20 yrs I chose the brand I was most familiar with.Joseph took care of us and my bed is being delivered tomorrow. Thanks Joseph for following my lead and making us feel comfortable. I will most definitely recommend. My mom will be back for her own mattresses. Jeannette

We
Review №58

Joan and Joseph made it a very nice experience. They were very patient with us trying out different beds and helping us find a mattress in our price range. Delivery is next day so I am so excited to sleepin a new bed tonight

He
Review №59

Joseph was really knowledgeable and very helpful!Thank you for a nice and easy transaction!!! Will buy again from here for sure!!

To
Review №60

Super easy buying experience- thank you Joseph. Lightning quick delivery. Very good communication. Very professional guys delivered on time and set up was done in a flash. Highly recommend and we’ll do business again!

Da
Review №61

Joseph was excellent in selling me this bed, he did all he can to make sure I was pleased

Pa
Review №62

Joseph was very knowledgeable about his products and extremely patient with me. It didn’t seem like I was buying anything just having a friend tell me what there was available. The decision was pressure free and all mine. I would definitely refer that store to a friend. Thanks to Joseph

Ke
Review №63

Joseph was exceptional with his service & has heart of Gold! Super appreciate all of his expertise & passion to get dad comfortable.I really appreciate the whole process from start to finish!!

Re
Review №64

First time visiting and the staff was extremely knowledgeable of the mattresses. They made us feel comfortable and did not rush us into making any decisions. The whole experience was great. We bought a mattress and returned the next day to purchase one for our daughter. Thank you for paying attention to our needs.

Ca
Review №65

I called ahead and spoke to Joseph. He was very attentive and was able to get me the price I was looking for. When I arrived and made my purchase he helped me secure it to my suv - I would highly recommend mattress firm in Pompano Beach

Tr
Review №66

Joseph was excellent. He was not hurrying us and he took lots of time to carefully explain all of the different mattresses we were interested in. There were no high pressure sales tactics, either. He helped us pick the right one. We could not be happier. Finally getting a good nights sleep thanks to Joseph! I highly recommend seeing Joseph at Mattress Firm Pompano Beach!

Ta
Review №67

Ive been to many mattress locations but this by far was the best experience. Mr. Joseph was very helpful and was able to answer all the questions o had; he was also very patient. The store was also very clean and inviting. Love the mattress options and my hes mattress. Thank you

Da
Review №68

Excellent customer service. Staff was knowledgeable and efficient. Good price on mattress. Delivery set up next day on a Sunday.

Si
Review №69

Excellent in store service & delivery

Ju
Review №70

This was my first purchasing a mattress and Joseph helped me very much. He walked me through the various kinds of mattresses there are, and how foam mattresses are actually the cooler temperature mattresses now, and he explained the value of my purchase, and spent a fair amount of time listening and offering advice.I didn’t feel rushed and the customer service was good! Thanks for the help, Joseph!

Za
Review №71

Love the bed and adjustable base! Joseph is a great guy and wanted the best for me after telling him about my lower back issues. The beautyrest pressuresmart mattress give me support and its really comfy! So far so good with everything.. Love the zero G setting on the adjustable base!!

pa
Review №72

They treated me like a star when I went there to buy a mattress.

Da
Review №73

Joan was such a sweet helpful woman! Also very helpful in helping me pick a mattress that I absolutely love! Thank you so much Joan!

Fe
Review №74

Mr. Joseph was a wonderful Salesman. He was very professional and courteous person. He is very, concerned and patient. I highly recommend him to everyone.

Kr
Review №75

Joseph took his time and showed us many different options. He was extremely professional, polite, and patient. It was quiet so we got 100% attention during our visit. We happily pushed a very nice mattress! Excellent experience

Lu
Review №76

Greg was our sales person and he was wonderful. He took time to go over our needs and together we picked the right mattresses and bases. Can’t wait for my delivery. Merry Christmas to us!!!

Je
Review №77

Joseph was absolutely amazing. Very patient and informative.

ob
Review №78

I was in need of a mattress and unsure of the style I wanted. Joanmarie Gormley was able to assist me in making a great choice of a mattress. She was very patient with me and explained everything throughly . I highly suggest that you see Joanmarie if your in the market for a mattress.

Ro
Review №79

I had a great experience at mattress firm. The salesman Joseph did a great job. I’ll definitely be recommending him and the mattress firm company.For all my bedding needs I’ll definitely be using them again.

Ji
Review №80

Very easy to do business with. I was able to find the firm mattress I wanted at a good price. Fast delivery too.

di
Review №81

Joseph was very attentive and welcoming. He was very patient with us in helping us find a mattress. Excellent customer service, very friendly. Definitely recommend.

Ma
Review №82

Great service. A good place to find quality bed for a reasonable price. Ask for Joseph.

Ka
Review №83

Joseph was very helpful and nice while picking out our mattress. He has a lot of knowledge in different mattresses and is quick too!

Sa
Review №84

We went to Mattress firm to make a purchase however we wanted to learn about what Would be our best optionJoseph was incredibly helpful, knowledgeable and patient with us.We selected our product, Joseph educated us on our selection and presented several other options. He was an amazing salesman and Mattress firm is very blessed to have such an outstanding employee.

ve
Review №85

Greg Bell was great. Very knowledgeable and great customer service manners

Gl
Review №86

Chris is an amazing manager! He really cares about the customer and finding the right mattress for you that will meet your needs. Hes not just about the sale. Very upbeat and just a great guy. I would recommend this store to anyone looking for a mattress!

Ma
Review №87

Simone was very friendly and helpful! After just a few minutes we picked out a firmness, mattress, pillows, and delivery time/date! Did I mention we met my budget!? Highly recommend!!

Ca
Review №88

I had the pleasure of working with Joseph Woolley and he did a great job. Joseph had a great understanding of the products and made sure my needs were listen too. I left feeling very satisfied and then also had pleasure to conversing with Simone Bryce she also made the process feel comfortable and not pressured . Great staff you have in that store. Exceeded my expectations.

Br
Review №89

Joseph was great- very friendly, knowledgeable and patient. He got us a great deal on an amazing king bed and an adjustable base! Very happy with our purchase!

Bl
Review №90

Joan was so easy to work with and was very patient with our questions! Highly recommended. Ask for Joan/Joanmarie!!! Go to this Mattress Firm Location.

Ma
Review №91

Joseph was very good. Helpe us all the way and guided us through the process of finding out the right mattress

jd
Review №92

Had already mattress shopped a few places and held Mattress Firm for last. We were lucky and had Joseph and Chris in the store to ourselves. Both were patient and great to work with. Joseph found us the perfect mattress and kept us within our budget. I would highly recommend Joseph and this store as they crushed the competition.

Me
Review №93

So let me just say that Joseph is a beautiful man. He doesnt push any one thing on you, which is why I was able to pick out a very uncomfortable mattress for myself my first go round. Yet going back, taking advantage of the very convenient trial period and exchange policy, my Joseph was there to help find me a better fit - the one he first showed me to begin with, but again, did not push! Hes quite knowledgeable and will help you find the mattress you need based on your personal sleeping habits, even stayed late to help me process the exchange. I let the price dissuade me originally, but you gotta invest in your sleep. To make it even better, he also gave me a really sweet deal on the replacement mattress! - Itll be delivered tomorrow, and delivery is quite convenient. Track that truck right on down to the intersection that it is at. Thanks, Mattress Firm, for hiring good people and for making the mattress buying process painless - just all you side sleepers out there, avoid anything firm like the dickens!

Ga
Review №94

My husband and I decided to stop at Mattress Firm to check out pricing on a king size mattress, it was already 5:50pm on a Sunday but Joseph the man that was working there said to us that we could take all the time we wanted. We looked around and tried a few mattress and listened to Joseph as he told us about all the brands, we bought a really nice mattress with a adjustable base that will make our sleep better and more comfortable, we really appreciate all the help we got from Joseph and for staying past the closing time in a Sunday. Thank you Gaby & John.

Mr
Review №95

Employees were very patient and helpful. Gave very valuable information on each mattress.

Ad
Review №96

Nice Expensive Matresses

Ia
Review №97

Joseph did a great job helping us find our bed! We came in not expecting to find something and we ended up getting an amazing deal! I recommend him 100%!

Jo
Review №98

Great service, very helpful person in the store.

Ca
Review №99

Joseph was great buy your mattress here😀😀

An
Review №100

Joseph is very knowledgeable and very helpful. Excellent service. Thank You.

Information
13 Photos
100 Comments
4.8 Rating
  • Address:1184 S Federal Hwy, Pompano Beach, FL 33062, United States
  • Site:https://stores.mattressfirm.com/fl/pompanobeach/mattress-stores-pompano-beach-fl-9077.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=miami%20fl&utm_kxconfid=uflnw2ovk
  • Phone:+1 954-781-4736
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Credit cards:Yes
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