Its unfortunate that I have to give this a one star because I finally found a store near me and I would have been there once a week, the isles were full of boxes I couldnt get down 3 isles and to top it off I was thirsty so I grabbed myself an Orange soda I opened it while I was on line and the soda was flat, no fizz when I opened it and it tasted like syrup! when I told the woman at the register that this soda was flat and bad she told me I shouldnt have opened it as if it would have been good if i left the store lol and she still made me pay for it even after i had her throw it out! What TERRIBLE customer service and I will never come back again! I will be contacting her manager.
Thats my everyday store they very nice and I always found my.stuff there
Most of the things I was looking for was not in the shelves. Very messy.
Store was messy. Line was super long down the isle. No customer service. And you feel like you have to keep looking over your shoulders
Generally well stocked. Better organized than the average Family Dollar store (they can be chaotic). The cashier and other employees are very helpful.
Dont NEVER- Have They Shelves stocked
Store looks just OK in the inside but they have the worst staff ever. Super rude. They dont even reply when you say thanks after paying.
Looks nice from the outside..but inside is very trashy..forget about using a cart..wont fit in any of the isles!! Will stick to my Dollar General..
The manager is very rude and angry. She was the cashier who helped charge me this visit. This was my third time to this store. On a privious visit, I noted she was the manager and wanted to compliment her on one of her employees. When I approached her to confirm she was the manager, her whole body language became tense. I chalked it up to a bad day and proceeded to compliment her on her employee. She then became less abrasive and thanked me. The next visit, her employee tounted me about asking him to bag the clothes I was purchashing with the hangers on. He said it was too much work to do so and would need to remove the hangers in order to bag the items. At which time, I told him that that was no problem, I can bag the items so that he wouldnt have to. When I went through a bit of a struggle to do so, he laughed and rediculed me for having a hard time, in front of other customers and my family.This last third visit, the manager was the cashier. When I asked if I could keep the hangers she said the ones on the clothes I was purchashing werent allowed to be kept. (Side note, have been buying clothes from family dollar from several locations for the past several years and they put them in the trash if you dont ask for them in my experience.) I replied that no problem, hadnt been the case in the past but that was fine. The manager replied, I aint about to argue with you about some hangers. From there on, it was all down hill. She became passive aggressive in her tone with me and had a discomforting attitude. As noted when I asked her about an item without a price, among other things. She said there was no sqcue on it and couldnt sell it to me. That was okay. Next, she put the bag on the counter and I thought she was done bagging it. She replied in a demining way Im not done with that bag. She was very volitile and was confrontational during the whole exchange. This experience has felt a poor taste and while I am not one to get easily flushed, I was overwhelmed by how poorly I was treated. It was humilitsting to be shopping and receive this type of customer service. The managers tone and lack of regards for her customers was a reason to not return to this site.Lastly, the store over all was disorganized and as a person that enjoys the perks that family dollar has to offer, such as coupons on the app, it isnt worth the humiliation that I had to endure to receive such perks. There are two employees at this location that I have seen be more than ambilical verses the two that served me. It is sad when management is less then desirerable. If you can avoid this location, I highly recommend it
Nice big place, lots of aisles and choices. Some were blocked for restocking but thats a good thing
Dirty store not enough employees working. No bags no carts
Great they always have what Im looking for and the service is wonderful
The store was a mess, very large store and I found the last cart, I think the only one, very cluttered, some aisles totally blocked, others you had to suck in your stomach and squeeze past pallets. Aisles are not marked, no help on floor. Cashier however was nice and knowledgeable. Armed guard at front door wearing body armor.
Its ok but packages are everywhere 😳
Nice has all that you can find good place
The staff here is very engaging. Enthusiastic!
Nothings a dollar but its fairly priced
Theyve got just about anything you may want or need lol
To begin the outside of this place is near the railroad tracks and looks pretty grimy the building itself is very nice and new but theyre always homeless people hanging out around asking for a dollar which hey thats not a complaint just an observation.The inside of the store is full and chaotic often there is a bunch of stuff on the floor from customers who dont care or that have misbehaving children.The staff seems to be very nice though and courteous.The items inside are way more expensive than a dollar Only Store which I dont get. And thats the main reason for the two stars it is an overpriced Dollar Store if that is even possible.
Just left this store and had a great experience cashiers were friendly and nice couldn’t find a product and a nice guy with a beard assist me in finding he was very helpful and courteous on my way out another guy whom was the acting manager acknowledged me and thank me for coming. What a great experience!!!
My name is Kim Mcdorman I love the store. You need more than one cashier unless Gina is working see is great fast friendly and knows where everything is. Fred is also a great worker
As always the prices were right. My wife and me was able to get our stocking stuffers items and not spend a whole lot of money doing so. Family Dollar is a very reasonable store to save money.
Cashier was so rude. The man was like are you ready to check out because were about to close at 9:40 pm and they close at 10pm. When we left he said good night but dont come back tonight, when there was 15 min left until closing. Horrible, horrible customer service. I dont care if your located in the hood and hate your job, treat your customers better, I would never talk to a customer like that.
I have no problem with this location the staff was helpful I was able to to find what I wanted and more. And the customer there was nice.
I like the Great Value of the Items I bought. The cashier with the Dreadlocks is a Cool Guy and very well liked by the customers. They litteraly have anything you want or need here.
Awesome cashier Gina she is fast friendly courteous and knows where everything in the store is if I could give her a 10 star rating I would.
Good store. But pay attention.. differently from dollar tree nothing here is one dollar. The store is almost a minimarket.
The young lady who is cashier today at 1:30pm, she has no manners and she dont know how ty o assistant and speak to customers. She seems to be from the hood. People visits from all over . Not ever country has dollar tree. Girl please go learn customer service!
Love this place so much stuff that you use daily you can get for so much cheaper and the girl Heather that works there is super sweet and always helpful along with the rest of the staff!
Not good at all ! The store was very junky, only 1 shopping cart in store and it had a pole on it and could not be used for taking your purchases to car. And very rarely do the.cashiers give you a chance or time to enter your ph# so you can take advantage. of those extra savings dollars, they are very impatient But seniors, disabled people, or if youre a person needing more than 1 or 2 items this Family Dollar is not the place to shop.
My experience there was nice, and the prices were really reasonable, and low, and I envite everyone to shop there.
This store is scarie to go to beca8its in a bad neighbor hood but the staff is always SOOO friendly and kind and i ALWAYS find what im looking for if not again stAff members are willing to HELP ME
Its was ok. The cashier was complaining about not being able to sweep the floor because people kept wanting to be checked out...lol#Thats whyyouratwork😊Otherwise it was ok
Good Customers service They are always nice to me.and Helpful if You need any help
Great customer service. I just wish management would staff more than one employee on a register at a time
Great place!!!
Great experience. I work there also.
I love family Dollar.i shop at this place all the time
Because you can find everything at your fingertips for reasonable price
Good prices but sometimes they could use more cashiers
So much better than a couple months ago.
Everything is great at family
The store was very unorganized. Nothing was where its supposed to be some of the staff were very unprofessional
Typical family follar experience great customer service. FYI cash back comes with a small fee....
Always have good prices. I go to Family Dollar more than the grocery store.
**UPDATE** Finally under new management.. No more isles overflowing with stock.. I may start going back regularly again.Its convenient for a short supply trip, but really needs better management. Most isles consistently have stock waiting to be placed on shelves, so much so that getting your shopping cart around them is impossible. This also creates a problem because many of the carts supplied for shoppers are instead being used for stock. I went into the store last week and there were no carts available, yet counted at least 4 that were full of stock.Also, yell if you want, but I am a smoker. Their stock for most everything else, although overflowing, seems to be in VERY short supply of even the most popular name brands of cigarettes. This is also a problem with some of the refrigeratorated items. Eggs and hamberger havent been available for weeks. This is all definately a problem with bad management.I cannot agree with the prior customer service complaints. Ive encountered several bad CUSTOMERS, but the staff have always been helpful and beyond accomodating.
Ive had no bad customer service and the stocking is neat
The aisles are very crowded with boxes that need to be put on the shelves, the freezers leak all over the floor and one of the Male employees had on a very big stain on his shirt which was very unprofessional. Management really needs to revamp this store! I really didnt want to give it any stars
Great the sale person was very nice
Old manager back very disrespectful an racist, last time he was there fire marshes were about to shut it down, I know its had to find help this guy wears no name tag an very disorganized good luck wont be back
Went to a Family Dollar in pompano of Dixie highway and they didnt have when I was looking for I think Ill try the other one on commercial and 31st in Fort Lauderdale
This store is unorganized. The isles were crammed with items to be put on the shelves, maybe it was a delivery day? The outside parking lot is filthy, littered with trash everywhere & lots of it. I will not return to this store.
Came on Sunday morning at 7:30 am and store was not open. Employee outside waiting on the manager to open maybe they should change time to 8 am.
Terrible customer service. Rude employees.
Clean friendly place lots of parking
The service is helpful and nice.
Always friendly and always stocked
They never hardly have the brand of smokes I want always got to settle for something different who ever does the ring dont know how to do odering
A mess as usual...omg
Good service and variety of items
Nice location in and out quickly
Great deals and low prices
A bit messy but very well stocked
WOW this is the worst family dollar I ever walked in to . The place is fealty and employees are just standing around doing nothing and this is why this family dollar looks like a flea market all the store needs to be clean up and organized and everyone including the supervisor needs toStart doing their jobs and customer service is very poor .
Workers always friendly
Store okay problem with software so cash only hope they resolve it
Very friendly and helpful employees
In and out with no problem
Pepsi cooler empty, no empathy when I complained, 1 register open, no common courtesy, saying thank you would go a long way after an unpleasant experience.
Because low prices and most of all TOYSS
Thieves all in there and the manager can care less about his customers.
They only have one register open most of the time and the place gets really busy, theres a long wait to pay for stuff here.
Great place to shop
Environment is okay I guess. Little bit too clustered but a lot of varieties
Great place to shop
Love it.affordable prices
Its dirty and boxes everywhere
Didnt see the restroom
Very bad place to shop
Dont have options
Dirty always a line and unorganized
Everything a dollar how you gonna hate
Great place!
My fav Family Dollar
Not bad
Not for a quick stop
Bad Customer service skills.
Always a slow line.
Good prices
Nice people
Great savings
Helpful staff
One stop shop
Wonderful
I and settee
Life
Clean.