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America Billiards
1751 W Copans Rd, Pompano Beach, FL 33064, United States
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America Billiards
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Review №1

From the time I walked in . The staff was extremely warm and inviting. I ordered my pool table and got my delivery the next week. On installation day I have to admit I was little nervous but Joseph reassured me that he would take care of things. They were so cautious and meticulous. I was very impressed!everything went so smoothly with this company. I will definitely be recommending all my family and friends to you. Thanks a million for your professionalism. This is golden this day and age.

Da
Review №2

We enjoyed it. Great 9 tables. Very good pizza

be
Review №3

Our pool table needed to be moved and reinstalled when we put in new floors. American Billiard was a joy to work with. The installation team was super friendly and more importantly very compulsive about every detail. Prior to moving they did precise measurements of the rug position as well as the table position to ensure it was installed in the exact location. We believe it is even more level than the original installation. I would highly recommend them!

al
Review №4

American Billiards is absolutely the place to go. Joe is incredible! My husband and I are just starting out in the world of billiards and he took his time educating us on the right route to go. He listened to our needs and got us into the table of our dreams. He did not pressure us or try to make a sale, he was just honest! Installation was almost immediate with such a professional and insightful crew! His prices are competitive if not much better than what you will get anywhere else. I could not be happier with everything!

Re
Review №5

I purchased a used table online. American Billiards disassembled it and moved it to my home, re-felted it and set it up all n a couple hours. They were a pleasure to deal with throughout the whole process. Highly recommend!

RJ
Review №6

Wow. What a GREAT EXPERIENCE!! Look no further for your billiards/pool table needs. I recently moved to Parkland FL from Minnesota. From the minute Nancy Glickman answered the phone to the punctual arrival of Michael Moscaritolo and AJ Green to reassemble and re-felt a $15,000 solid maple 8’ billiard table. Michael and AJ are two of the most professional people I have met in my short time here in Parkland. Friendly, courteous and most of all Happy!! They both spoke highly about the company they work for. I can tell they like the job they have and the company they work for. America Billiards is the place to go. A great price to boot! Thank you Michael, AJ and Nancy for the A+ experience.Blessed regards,RJ Feist and Family

Ca
Review №7

Great service. No BS sales pitches. They will put your together with the right gear. Nice collection of odd novelty gear.

fr
Review №8

Positive experience, very happy with their tables, beautiful as they have described, shipping at the exact day and hour, no complains... 👏👏👏

Ka
Review №9

We just sold our Great American Power Hockey table to American Billiards. Four men came to pick up the table. They were extremely professional and polite. They had the table disassembled and into the truck in 10 minutes. Excellent experience!

Jo
Review №10

Bought a used 8 Table,Called at least 3 other Billiard Vendors in my area and all i got were voicemails or the runaround so i was going to try to level and re-felt myself.Tried American Billiard for supplies and Nancy answered asked what i needed and let me know they can level and re-felt the table (the Next Day!) I thought they were just a supply store.....The Installers (Lou and Sorry forgot the other techs name) were on time, professional and knowledgeable. In and out in under 3 hours.With other closer options closer to me, I will take the extra time and shop at their location just because of the level of professionalism I received.Oh i might add that the cost was a bit lower than any other quote (only had 1 call back) but needless to say it was quite a bit lower.American Billiards, you guys have earned my business from now on and look forward to shopping for any other billiard needs in the future.Table plays perfect!!!!Thank youJoe

Hu
Review №11

Keep up the great work!!Joe and Nancy were extremely helpful and took the time to go through all of the details and options with us. The delivery/install team was early and very professional.We are so happy with the level of service, selection and value that I went with a friend today to buy a table for his home.Would definitely recommend/purchase from them again in the future.

Ja
Review №12

We recently purchased a closeout billiards table at a local retail store that was going out of business and we needed professionals to setup the table at our home in Boynton Beach. I researched a few local billiards locations and phoned America Billiards in Pompano Beach. I got a really good vibe from my first initial phone call and they offered a great price to pick up the table from the store, deliver it to my house and professionally set it up, so I hired them immediately. Chris and Lou from America Billiards promptly responded to the store on time, as scheduled. They disassembled the table at the store and transported it to my home. These Technicians were so careful, meticulous and professional, and they couldnt have been more friendly. They carefully brought in all of the parts of the table with white glove service and carefully and meticulously measured and perfected the placement of the table. To watch the step by step process of them setting up and leveling the table was an incredible experience. We couldnt be happier with the finished product and the amazing service that America Billiards provided. If you are in the market for a new billiards table or in need of service for your existing table, dont hesitate to call America Billiards. Their staff and service is second to none.

Ge
Review №13

Great experience... The team is so helpful and provide so many options.. Prices are great..

ju
Review №14

Just completed my 2nd pool table purchase and because of the great service I received with my first purchase from America Billards several years ago I was so happy to see they were still open for business. They are honest, friendly and will work hard to help you find exactly the right table at the right price. Nancy, Joe and the guys who do the heavy lifting are awesome. A pool table is a great fun way to create memories with friends and especially family! Thank you so much!

St
Review №15

Excellent customer service and professionalism. Had the America Billiards team move a used table, replace bumpers and add new felt. They are experts at what they do and it shows in how they handled the move and installation. From text messages from the owner to the excellent installation team. The table looks brand new. Very responsive and honest. Reasonable prices too.

Da
Review №16

Showed up on time, very friendly employees, in and out in a half n hr. Would recommend to anyone!

Ch
Review №17

I had a very good experience here. Professional and nice to do business with. They were on time and delivered what they promised!

el
Review №18

Great merchandise

Su
Review №19

Exceptional service! We had them move our table to a different room and put new felt on-the guys even touched up couple of corners on bottom of table. They were fast and the new felt & color we picked looked great. Fast forward to couple of weeks ago-We were transferred so who else would I call to move our table-the guys picked it up on Thursday and drove to new home on Friday morning couple hours away. They helped in placing the table and it looks great-thank you to Nancy & Joe. I would highly recommend them for new table or any service needs you might have-we have had nothing but quality & excellent service. Thank you!

Ma
Review №20

Do not hesitate to do business with American Billiards. Quite honestly, we contacted 2 other companies in our research who had voicemail as their first point of contact. If you get voicemail when you are trying to buy something it is inevitable you will get voicemail when you need support as well and that is not how we like to do business. Nancy answered the phone and from that point forward we knew we made the right choice. We were impressed with the support we received on that initial phone call which prompted a visit to the showroom the same day and ultimately to do business with them. Two days later we had the installers in our home who were extremely friendly & professional and did a terrific job. Our experience from start to finish is what you hope for, but dont always receive, when it comes to Customer Service. We have no affiliation with this Company other than to share our experience in what we considered to be an Outstanding Customer Service experience! Thank you!

be
Review №21

Great experience. The install was professional and clean. Very happy.

Li
Review №22

We are so happy with our experience with American Billiards! We absolutely love our pool table! Nancy was so wonderful to do business with & she gave us such a great deal & such a beautiful pool table & rack for such an incredible price! We loved dealing with this company and we highly recommend them if you are looking for a pool table! The 2 associates who delivered our pool table were just as professional and just as nice as Nancy. American Billiards is a great company & they blow any competitor off the map with product, service, & price! 5 stars all the way! ⭐️⭐️⭐️⭐️⭐️

Ke
Review №23

Really nice people with great service techs... They installed my pool table with quick efficiency. The office, I think I spoke to a lady named Nancy, was very accommodating to me request. I wanted specific cloth on my table, the speed cloth. They did this with no problem, plus it didnt break our pocket. Great people, great product .

Al
Review №24

Recently got new felt and cushions for my pool table. Amazing service. The technicians were very pleasant and helpful. All in all things went extremely smooth. Very happy with the outcome

Sh
Review №25

This company is very easy to work with- responsive, timely, straightforward when you ask questions and their service teams are very professional and efficient. They took down our pool table for sale/move. Wed use them again, for sure!

No
Review №26

You guys are the best! Got so many compliments on my new pool table I purchased from you guys. Your service and prices 5 Stars *****I will be sending customers your way.

Lo
Review №27

Thanks to the guys that came and got my pool table. They where very quick in taking it apart and good customer service Nancy😊👍🏽

Da
Review №28

I had an issue with a product I bought there a set of darts, expensive darts, one of them broke I brought them back Nancy gave me a whole new set that cost $15 more than the set I returned and she went further and gave me extra little things just to make me happy! she was absolutely delightful to work with wonderful person wonderful sore I would recommend it to everybody!

Sa
Review №29

Great people! Responded to our last minute request to disassemble, pack and relocate our pool table. Highly recommend them!!

Sa
Review №30

We recently purchased a number of game tables for export, from American Billiards. The experience was very good. The professionalism with selections, documentation and delivery to the port was outstanding - with personal attention to every detail. Well be back, next time we need something from their product line. Thank you.

Ri
Review №31

Owners are very friendly and knowledgeable. They fixed my cue, taking 2 ounces off the cue. I also purchased a pool light that I love.

Br
Review №32

Table is beautiful and the service was excellent. I have used them numerous times to relocate the table since I purchased it and they are always professional and friendly. I highly recommend.

sa
Review №33

Joe answered my call after hours yesterday and arranged for pickup and delivery of my table this morning. His guys were on time, polite, and quick! Definitely 5 star service!

Ma
Review №34

I bought a pre-own pool table from America billiards it was so clean I thought it was new very satisfied with service

Mi
Review №35

The owner was very helpful and not at all pushy.

Ma
Review №36

Great people... Great Service... Very satisfied with pool table recovery and relocated.

Ch
Review №37

Wonderful service! Good pricing. Definitely telling friends about them.

El
Review №38

Very dissatisfied with the service... Or lack thereof. So I wanted to surprise my husband for Fathers day and have his pool table refelted. His father and him are avid pool players so I flew his father in from Ohio so they could hang out and play pool all weekend . I scheduled our appointment two weeks in advance and received a call the day of stating they didnt know it was a bar table and they couldnt complete it until next week. Nobody asked me what kind of table it was, just the size and color I wanted. I proceeded to kindly ask questions (I was at work in the office so I know I was kind) and told him to just hold off because of his father coming down. So we get off the phone and the guy proceeds to tell my aunt who was there with payment and to let him in... That I was pissed off and continued to complain about me to her. Not sure what kind of customer service that is, but I will definitely be finding someone else who has all of their ducks in a row to complete the task.

jo
Review №39

My custom table is beautiful. They made it to my specific request. Great service.

Ji
Review №40

Very well stocked. Great selection.

pa
Review №41

Best pool table and billiard store in south florida! We were looking for a table on short notice right before Thanksgiving. Nobody else had anything in stock nor were they able to deliver before thanksgiving (apparently a very popular time for people to buy pool tables..?). America Billiards has an excellent selection of very high quality tables and delivered the table before Thanksgiving! The table I got was real hardwood, not MDF, at a price that was better than all of the large brand MDF tables. Also, their price in the store is the out-the-door price, including delivery, setup, choice of felt, and playing kit. Wouldnt hesitate to buy anything from these guys, phenomenal customer service that you dont find anywhere in South Florida.

Fl
Review №42

DONT WASTE YOUR TIME.I stopped at the store in Pompano Beach (few minutes ago) and when i walked in I saw a lady on the phone, she saw me and said nothing, i was walking around and stand by for around 15 minutes abd she still on the phone, she never came out of the office to say ill be right back with you or something else, so i just decide to walk away.BTW, im buying a pool table so probably you lost a customer.

dk
Review №43

Third time I used this company to relocate my pool table. Great guys great service.

T
Review №44

Great people, products and service. Very good pricing.

st
Review №45

Waaaaayyy too expensive place. Ridiculous prices.

J
Review №46

ABSOLUTELY HORRIBLE- GO ANYWHERE ELSE ON EARTH IF POSSIBLE IF YOU NEED A TABLE, CUE, OR ANY OTHER BILLIARD ACCESSORY! SAVE YOURSELF TIME AND GRIEF, TO USE THE NAME AMERICA FOR AMERICA BILLIARDS IS AN UTTER DISGRACE!!!!!!!!!!!!!!!!!!!!!!

Information
34 Photos
46 Comments
4.6 Rating
  • Address:1751 W Copans Rd, Pompano Beach, FL 33064, United States
  • Site:http://americabilliards.com/
  • Phone:+1 954-972-8857
Categories
  • Billiards supply store
  • Game store
Working hours
  • Monday:10AM–4:30PM
  • Tuesday:Closed
  • Wednesday:9:30AM–5:30PM
  • Thursday:9:30AM–5:30PM
  • Friday:9:30AM–5:30PM
  • Saturday:9:30AM–5:30PM
  • Sunday:9:30AM–5:30PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Identifies as women-led:Yes
Planning
  • Quick visit:Yes
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