user
BNT Impact Windows And Doors
590 SW 9th Terrace SUITE 1, Pompano Beach, FL 33069, United States
Appearance
BNT Impact Windows And Doors
Comments
Ma
Review №1

We had windows installed in the third week of June. We are still waiting for the company to order an inspection with the city. They still owe us two screens, and they tell me that they will bring them out when they come to meet the inspector.The installation crew was great and did a good job. If it wasnt for the ineptitude of the office it would have been 5 stars.

Mi
Review №2

BNT windows and doors was easy to work with on several projects now. Both my home and business windows and doors were installed professionally and quickly. Brett managed to come in at a more than competitive price beating several of the other local window companies. Super happy with the saving and service as well as being treated with respect through the whole process. Would highly recommend.

Do
Review №3

Excellent service! Can not say enough about this company and the positive experience I had here. I had received several different estimates previous to this one. The estimates from other companies were hard sale pitches that wasted hours of my time each time they came out. Tom came out to do an estimate for me and was matter of fact and simply down to business. Leo Padrons installation crew was amazing! They were friendly, efficient, and maintained a very clean work environment. The windows and doors look fantastic and really changed the look of the house. Could not have asked for a better experience.

Ch
Review №4

Love my windows and sliding glass door (currently waiting on my front door that is backordered) but very pleased. Leo and his crew are absolutely amazing! They are personable, knowledgeable, and care about the job they are doing. They were extremely clean and I dont even have to touch up any paint or anything. The process overall was easy and everyone communicated great from getting measurements to permits to install. If you go with this company I would 100% ask for your installer to be Leo.

Ja
Review №5

After interviewing multiple vendors, we chose BNT because of their personalized service, access to many products at the showroom, and great pricing. Our salesman, Mark Borden, was excellent at guiding our selections. The whole team, from office staff to installers, provided a clear and smooth process. We await county inspections and a few minor fixes to complete the project. Highly recommend this company for their communication with us and their execution!

Vi
Review №6

I am so happy that I picked BNT for my impact windows and doors. From the moment I met Bret I had a feeling this was the company I was going to go with. From the quote to the final installation everything went smoothly. Not to mention their price was fantastic. I really like The quality and the cleanliness of the install. If you are looking for in my opinion the best company in South Florida for your impact needs it is BNT!

bm
Review №7

BNT installed my doors and windows 6 years ago. Recently my front door wouldn’t open due to a lock failure. BNT came out the next day and fixed it, replacing the entire mechanism. Any company that stands behind their install like that is superb in my book. A+

Ga
Review №8

I’m on the BOD at my condo complex and it was my responsibility to obtain bids for new hurricane impact windows and doors for our clubhouse. I got estimates from 7 companies and chose BNT. Great decision! Rich Cook was our sales person and he couldn’t have been more accommodating. The installers were impressive....anyone that handles projects knows that quality workmanship can be hard to find in So. Florida! The young men were on time, polite, and hard working. The install was perfect and they cleaned as they worked. We will need more windows and doors in the future and BNT will be our choice. No need to look any further!

Jo
Review №9

I have to tell you... i called to get a quote on new front doors... and they wont come out if you just want 2 openings. I am like - i have other doors, other windows, it is CRAZY that someone will not come out to give a price estimate- I dont understand why a company that sells doors wont come out to give an estimate on new doors.

al
Review №10

Leo Padrón and his crew did a great job with the installation of our windows and doors. They were very professional, clean and punctual. Would highly recommend them for any BNT project for your home or business.

Ji
Review №11

BNT actually took over a company that had initially manufactured all my impact windows (they had gone bankrupt). Even though I wasnt their customer, they treated me like gold and provided exemplary service. Will only use them going forward.

Tr
Review №12

BNT installed impact sliding glass doors on my townhouse 8 years ago and the job went perfectly. Since then they have maintained all my impact Windows and doors and they couldn’t be more pleasant, competent, and so, so affordable! They get the job done right. I highly recommend this company to anyone thinking of installing impact doors and windows or who is in need of service. Terrific company!!!

Ju
Review №13

Our installers were punctual, polite, pleasant and perfectionists. They were so considerate that they took off their shoes every time they needed to enter our home. We have all great reviews for them and were so fortunate to have had this crew install our windows and sliders. Thank you Leo and crew! Our salesperson was also very knowledgeable and he also was terrific...Ray Bergan!!!

Bo
Review №14

Very knowledgeable in what I was looking for my house we redid all windows and doors the house is a lot quieter temperature is a lot better inside and our electric bill has dropped about $80 a month

St
Review №15

Installers were fantastic. I found the people in the office and owner to be quite rude and unhelpful. We had an issue with the lien not being removed and they did not want to take care of it without us making a stink.

Al
Review №16

BNT Impact Windows and Doors are outstanding! From their employees and customer service to the high caliber quality of their work. They are honest, conscientious, and can be 100% trusted. Their installation crew ensured that all of our belongings were protected during installation, they cleaned up behind themselves, made note of items that needed attention, and were extremely friendly and professional. Their pricing was fair and beat out the other estimates we received. I was most impressed by their level of customer care. Each day that the crew was working, we received a personal call to ensure we were happy and check if there were any issues or problems. Its rare to find a company that truly stands behind their product and services and delivers what they say they will. BNT is by far the best company we have ever worked with.

Li
Review №17

Leo Padron and crew did a wonderful job installing impact windows and sliding glass door in my entire condo. They were polite, professional, on time and left my condo very clean inside and out. Despite timing issues with the crane (lots of construction in south Florida), they were ultimate professionals. Highly recommend.

Da
Review №18

So after calling several different companies and being turned away because no one wanted to install impact sliders on my wood framed house. Lino at BNT came out took a couple pictures and told me it would be no problem at all. Lino was one of the best salesmen i have dealt with (and that is saying a lot seeing as i am a salesman myself) he was very prompt and professional.Once i gave the go ahead he set everything up. Within 5 days i received a call form Bianca (who was a pleasure to work with) to set up installation.Then i met Steve who did the install quickly and efficiently. Great guy and truly knows what he is doing.Through every step Lino was following up to make sure it all was falling in place.Normally a business wouldnt give me the time of day seeing as its a very minimal job (2 doors) and not worth a high dollar value, But BNT treated me as if it was a million dollar account.I would recommend ONLY BNT Impact Windows and Doors !!!!

Ni
Review №19

Cant say enough good things about these guys. Bill, the salesman we worked with, was fantastic in helping us with any questions we had. The install team finished the job quickly and were extremely clean and courteous. We did the windows in May of 2020 and to this day I share their contact info with anyone who tells me they are in the market. Highly recommend!!

He
Review №20

THE WORST! Dont give them your money. I had high hopes for BNT since my parents and their friends had good experiences years ago. However, from the office who did the paperwork, the installation, to the owners, everything has been a nightmare. I have now been waiting almost SIX months to have this job finished...and counting. I purposely order the window prior to Hurricane Season, and now, its July, and here we are. The office was unorganized; she kept telling me to sign the contract with the wrong window color on it. Then, she never followed up with my HOA or anything as I was told she would. I had to continually remind her and follow up. When the installers showed up, one was nice, and the first words out of the others mouth were Move your car; its blocking our trailer. Im not going to wear a mask, so dont ask us to. We are good. They also threw all my blinds and curtains on my bed and floor. They left black finger marks all over my new paint. The front door install was sloppy and they took shortcuts as it doesnt close properly. I was told one of my sliders was delayed, 10 WEEKS later, and it is still not here. Every week, it was a later date. I was very patient the first six weeks, and after that, I kept asking for updates and was ignored. I understand things can be delayed, but I am pretty sure it was an office error where they did not order it. This week, they finally called to schedule the install, and they changed the day three times. Then, today, I was told the install would be between 8am-10am; I got a babysitter, so my toddler wouldnt be around dust or in the way. No one called. No one showed up. Its unreal. I called, I emailed. Nothing. They dont care.They know that they will get business, and they have declined over the years. From the experience my parents had to mine, it is like two different companies. Their windows are also not able to withstand as high MPH as other companies. Impact windows are expensive, and you should take your money to a better place with better service. I regret using them. I never post about companies, but for this kind of money, the entire experience has been awful. And, Im still left with an unfinished job.

Mi
Review №21

I am so happy with Leo and his crew and with BnT windows and door productsThe windows and the doors were great my house looks bigger and of course saferLeo and his crew were so polite and they took care of every single detailIncluding cleaning up and leaving everything immaculate and all nails picked up and assisting me with all my questionsThey were punctual on time fast and efficientI just called and recommended the company to my sister

Kr
Review №22

BNT has been an absolute nightmare! Our windows took longer to install than planned, a sliding door leaked a few months later, and we had to have the clean-up done. The best is we are still waiting to have our final inspection 8-months later. They forgot a window on the original permit and will now need to remove all the caps so the inspector can come back. Oh, and they scheduled this final inspection 4 times and canceled each time. They also forgot to tell the inspector, who showed up on time. This company lacks organization and customer communication. Be careful! I would give them no stars if I could.

Jo
Review №23

The first time when they replaced all my upstairs windows they must have covered everything. I never saw any dust or grit. When they did the downstairs I assumed they would be the same. Unfortunately, it took two days of vacuuming to clean up the grit off every surface downstairs. When I was ready to do my French doors ($15,000.00) I didnt even call them for an estimate. Windows are great so far but the mess was awful.

Ma
Review №24

We were extremely impressed with Leo Padron and crew. They arrived promptly at 8 AM. They were courteous and professional. They completed the work in one day. They cleaned up as they worked and were very informative. We highly recommend BNT and specifically Leo Padron and his team!

Ch
Review №25

Signed a contract on 11/19/20 for impact windows and put down a 40% deposit. It is now 7 months later and work hasnt even begun.From the beginning it has been delay after delay. They measured the windows wrong and had to come back. We emailed them the HOA approval several times and yet they kept misplacing it. Then they call us weeks later asking us if we had it yet. These initial delays are their fault, and likely caused several other customers to get in line in front of us. However, they take no responsibility for these delays and blame everything on supply chain issues due to the pandemic. Meanwhile they tell you point blank over the phone we have 40% of your money and if you cancel, well keep it.After several calls (you have to call them, they never call you back) they finally offered me a measly $500 credit, which amounts to about a 1.5% discount. A measly 1.5% for sitting on my money for 7 months with no end to the delays in sight. They also of course have a lien on my property this entire time, despite being paid for almost half the job with nothing to show for it. This is preventing me from taking advantage of record low rates and refinancing my mortgage. They smugly told me if I pay them in full (after 7 months of zero work accomplished on my home), they could remove the lien. Zero customer service at all, you can tell in every conversation they dont care, because they have 40% of your money and know you cant back out.Update, since original review they have pushed installation date back 2 more times. Maybe they will get it done in 2022??? This company is horrible! Seven months and they havent even started!

Jo
Review №26

Leo Padron is a consummate professional, kind, knowledgeable and most importantly ready and able to serve the customer. BNT is lucky to have such a professional in their roster.

Ja
Review №27

By far the best impact window and door service provider in South Florida. They have done several projects for me and are always honest and work in the best interest of the customer.

Pa
Review №28

Installers were great, but back office does NOT remove liens unless you request it. They seem to be able to get a lien (standard practice), but cant seem to remove it (after being paid on time) without being asked. When we asked, the president was rude about it. Too many other options out there to put up with this...

Au
Review №29

BNT’s team was a pleasure to work with from start to finish. Ray Bergan, our sales representative, was thorough, knowledgeable, and walked us through every step of the initial process. He helped us feel comfortable about the decision and the company delivered on all aspects of his presentation. BNT was always responsive and prompt when communicating. The installation team was phenomenal from start to finish. Thiago, Glauber and their team were professional, courteous, and extremely adept. They completed all work and cleanup quickly and thoroughly, while answering my 1,000,000 questions. These guys are pros with over 10 years of experience.I had extremely high expectations and am very picky when it comes to contracted work on my properties. This company and their people surpassed even my highest standards and I was blown away by the quality of the product and the installation. All around, one of, if not the best experience with a contractor I have ever had.Pricing was fair and competitive, but the value of work was more than worth the cost. There are not enough great things I can say about BNT. Thank you Ray, Thiago, Glauber, and the entire BNT team!!

Jo
Review №30

Multiple issues after installation. From missing security screws around door frames to caulk missing under sliding door frames with water going inside the property. 3 months after installation and still trying to fix issues to pass the inspection. Unfriendly staff all around.

Jo
Review №31

Leo Padrón andJoel Rodríguez installed 3 hurricane French doors in our house today. They did an excellent job, clean, efficient and quick. We had already had hurricane windows installed by them last summer and again were very pleased. I recommend them and BNT highly and would not hesitate to recommend this company. Our salesman was Ray, very helpful and service oriented. Thanks to all of them.Jo Ann HitchinsPlantation,Fl

Jo
Review №32

Leo Padron and crew did a wonderful job installing our impact windows. They were polite, professional, on time and left our house very clean inside and out. The windows look great. Now its on to the sliders.

Ma
Review №33

Worth every penny! Amazing customer service from start to finish. Answered all my questions thoroughly prior to placing order. Took care of all the forms I had to fill out, permit approvals, etc. Installers did an AMAZING job. Very punctual and professional. My family came over to see the finished project the same day and could not believe how neat and clean they left the house. Alexander was so helpful throughout the whole process. Very responsive and kept me up to date on everything. Follow up call from Them as well to confirm that I was happy and satisfied. Thank you so much. Best decision ever. I was excited about being protected for the hurricane but did not realize how much it would transform my house. I feel like I’m in a brand new house. Has even helped my AC feel much colder and my energy has gone down significantly.

Gr
Review №34

Leo and Joel did an amazing job installing my windows and doors. They explained the before and after process. They were very friendly and attentive and left no mess behind. Great job Leo and Joel!

Br
Review №35

We had all of our windows and doors replaced in the middle of March 2020, installation took place over 3 days and finished just as everything was closed down by the pandemic. The crews were extremely efficient, polite and open to questions. Removed and discarded all of the old shutters for us. Did a good job of patching the old bolt and rail holes. Would and have recommended them to others. The decrease in exterior noise has been wonderful. After completion they kept us updated as to the status of getting work inspection completed when lock down ended. Sue W.

Je
Review №36

I was referred by a buddy and let me tell you...From the first call I received from Mike Argano to the office staff then Junior and the incredible installation team. This team was professional, extremely thorough and went above and beyond to make sure we were pleased with the job.Thankyou,Jeff and RonnieLake Worth, FL

Jo
Review №37

Leo Padron and his installation crew did an amazing job installing all my windows and doors...They took pride in the installation as if they were doing the work on their own house. They were careful and made took great care in cleaning up after the windows were installed. Definitely would recommend BNT to anyone who wants new windows and doors.

An
Review №38

Great service! I highly recommend BNT prices are not the lowest or the highest but its worth it! They are very well organized. The work started and was completed as per schedule, working with Lino was great!

Ri
Review №39

HORRIBLE SERVICE!!!!Frames are rusting 3 years after installation.BNT says its not covered under warranty.

Al
Review №40

Weve been working with Gio for impact windows and doors and i cant say enough good things about him. Since the first day hes been on top of everything. he is super knowledgeable with information and answering all our questions to make sure the job gets done right and making us feel so comfortable along the way! its a win win!! We highly recommend Gio, its the only way to go!

Tr
Review №41

On August 20th 2020. 2020!!! We signed a contract with BNT worth 28,000 dollars. ( Windows and doors to be installed). Not a huge job. But not a small job either.Seven months later (7) months later !!!! We finally got the last of the windows put in.Reason given to us. Back order. COVID. Every excuse in the book. We actually believed the COVID line but when our neighbors had their job completed arrived and installed 7 weeks from time of purchase we started to get upset.The crew that came for the installation were polite and did a great job. No problems there.The costumer service HORRIBLE1 big window was scratched and the bathroom window was wrong glass. So both had to be replaced. Months of calls to get the windows replaced. (on back order) !!! Glass. The window frames were in already !!! All they had to do was replace the glass !!!The windows themselves almost All had silicone on them. The instillation crew said that was a manufacturing issue. They tried to clean them but it was all over the glass.Most windows got smeared. Silicone can not be removed with glass cleaner. So instead of new clean windows we had 28000 dollars of sticky smeared windows. My old windows looked better !!!Multiple calls were made to reminded BNT that the windows needed to have the silicone removed. CLEANED. AS WAS STATED WOULD BE DONE BY THE COMPANY OR OUTSIDE CLEANING SERVICE.(7 months later) !!!! They still have not sent out a cleaning crew. I will not try to remove the silicone. If I do I could be blamed for the scratches on the windows.So VERY DISAPPOINTED with the experience with BNT.Customer service and follow up absolutely dreadful. They don’t answer the phone when you have a problem.Again. The instillation crew were great.Last 20% They will get when they follow through. And complete the job. Or we will blame COVID and back order for delay in payment. 😎

Jo
Review №42

Leo Padron’s crew was awesome! Arrived on time and finished early. Totally professional. I highly recommend BNT. Great price and service.

Mo
Review №43

I have not had an inspection yet, but so far my experience has been remarkable!! The office actually answers the phone, the prices are reasonable, and I can not say enough about the installation crew. Leo Padron was amazing. The crew covered everything and even cleaned my counters and swept the floors when they left.

Ja
Review №44

Dear BNT, I am a customer of yours trying to resolve a warranty issue with PGT impact windows through you. The claim has been going on for years to replace 14 defective windows. The process has been painful. We are down to the final 4 windows. Can we please get this over with. My next only alternative is to take legal action. Everything is well documented and I am certain that the courts will force compensation to me. But do we really need to waste both our resources in legal action. Stand by your products and services, especially when they fail. Buyer beware.

Or
Review №45

I shopped around and compared. They had best price. Best service. Install on time and perfect.If you use anyone else, you are making a big mistake.

Li
Review №46

I was doing some renovations on the house and found B&W Windows ! Very helpful staff who were quick and great at helping to find the right products for my families needs

de
Review №47

Thank you BNT!!! Great price and excellent service. Had the best installers.

Pe
Review №48

This is the second time I have used BNT. The first time was five star as well. From the initiation of the project through completion BNTs performance was above expectations. Brenda with customer service and scheduling kept the job on track and was able to work with our schedule. John was an excellent sales and point man; his involvement did not stop after he closed the deal. Emilio executed the installation to perfection and put in extra time on a Saturday to insure the job was completed prior to the arrival of our second child. Couldnt ask for a better team.

da
Review №49

BNT installed a new hurricane entry door and our large bay kitchen window. From start to finish they met our expectations by remaining on schedule as promised while focusing on quality of all work performed. The on-site team was knowledgeable and efficient in their work. Our sales rep Lino was super and made our experience easy & comfortable. We are new to south Florida however we could recognize by working with others prior to BNT that they are the upper Echelon of windows & door companies in Fla. We highly recommend BNT for your choice as we intend to use them again in the future. Thanks BNT!

Jo
Review №50

I cant say enough great things about this company. I would give 10 stars if I could. We had all of our doors and windows replaced with PGT hurricane windows. EVERYONE at BNT has been amazing. They kept us informed every step of the way. A few windows had scratches in them and they were immediately replaced. Today, Alex and Alphonso were here doing the finishing touches after the city inspection and they were so professional, courteous and paid attention to every detail. Have no doubts about doing business with this company. They are one of a kind!!!

Pe
Review №51

It a great peace of mind to know that my home is not only Miami Dade Hurricane rated, but a lot more secure all around. When theres a hurricane coming, Im not ruining around trying to batten down the hatches, instead Im kicking back relaxing.

Jo
Review №52

I had a wonderful experience with BNT, from start to finish. The quality of their product is great, and their professionalism and service is unmatched.I got a few estimates from different companies, and ultimately decided to go with BNT. Their sales representative, Chris Young was extremely helpful and detailed when going over everything with me. Chris made sure I was well informed, and was so knowledgeable about the products. It really made things easier for me when it came time to make decisions.The installation team was very thorough with the job, cleaning, and overall. Inspection was also a breeze. I will definitely be recommending BNT Impact Windows and Doors to all of my friends and family. Thank you BNT, I love my new windows and doors!

Ca
Review №53

Very professional, Clean workmanship. Delivered as promised. Salesman Ray was great to deal with.

To
Review №54

Leo Padron and his helper Joelle did a fantastic job . Hard working Friendly non stop nice work, they clean up 5 stars

Ka
Review №55

Wonderful company - starting with my salesman Michael Argano. He was friendly, very professional and answered my many questions. The installer Junior and his crew were equally professional. I had all new windows put in my condo and they completed the job in one day, left the place spotless. I was very impressed with their work ethic. I highly recommend BNT - cant say enough good things about them.

Ja
Review №56

Everything was on track for our installation and the experience went down hill after that. Once installation week was here we were told the wrong door size was ordered and a large piece of glass was chipped. Okay, things happen I can understand that. Next were told the replacement doors and glass wont be installed for 1 month.Following that we get a call the day before our door installation and I remind them about the glass. They say now that the glass came broken and now has to be reordered again! Okay, Im not happy with this but what can I do? This has now pushed back our inspection date to almost a month and half behind schedule and now we are IN hurricane season.Doors get installed and they forget to put on the second handle on our double door and the lock was installed crooked. I noticed these things when I got home from work.Today they are supposed to come replace the glass, install the handle and finally we can have our inspection. Only to be called by the service employee that he wasnt told about doing anything to the front door and doesnt have the tools to fix it.To top this off we were told we would be getting a $500.00 which wasnt applied to our final bill. I received our final bill and call to ask why the discount wasnt applied. Im now told the discount was only $200.00. Im hoping I can wrap this up and be done with this company because this has been a complete headache, you have to speak to 7 different people who work at the same company but do not communicate apparently. The product is good but the customer service and follow through are extremely lacking. I cant in good faith recommend this company.

Sh
Review №57

This is a first class company to deal with from the salesman, Michael, to the office personal who keep you updated on the schedule, and finally to Rafael and the installation crew. The installation was performed with a minimum of disruption and the crew was most careful to clean up inside and outside following the installation. Highly recommend them!

Mi
Review №58

Ive hired these guys twice in the past for work on previous homes and they are the best. The pricing was unbeatable as I had multiple quotes and no one else came close. The service was spectacular. They did it for the quoted price. They showed up for installation on the exact day they said they would and were done and inspected in a timely manner. I recommended them to my sister-in-law, they hired them and they were just as pleased. Not only would I hire them again but I am going to hire them for the 3rd time as we are in a new home. Ill be calling John Stevens this week for a quote. This is the only place to shop for impact windows and doors! Two thumbs up!

Er
Review №59

I wish to revise the review I wrote from early November. In speaking with the owner of BNT, Brett Robbins,they are going above and beyond to make the necessary repairs and make everything right. As Brett said to me, we are customers for life and they are taking care of all repairs to my satisfaction. I truly regret writing the previous review about BNT Windows and Doors. I revise my two star review to five stars.

Li
Review №60

BNT had Leo and crew come out to install new sliding glass doors, and we could not be happier with their service. They are very professional, take time to hear and answer questions, and explain the entire process. They also left everything clean. We highly recommend Leo and his crew!

Le
Review №61

Great installation! The BNT team did their best to keep the dust down and and the installation time to a minimum. I had all 16 openings which included windows, sliders, and French doors replaced so it was a big job. Very competitive. Highly recommended.

To
Review №62

Im thrilled with my BNT windows and doors! Super install crew. The salesman ... Mike Argano is top notch. I had 18 openings (windows and doors) to protect and they were done in two days flat and left zero mess behind. They walk you through the financing and also handle the entire permitting process. All I had to do was sit back and enjoy the show. My electric bill has gone down considerably and the windows cut out at least 80% on the outside noise. Now, with my metal roof being installed this week, I finally found the peace of mind to weather any tropical storm.

Ma
Review №63

BNT impact windows and doors did an incredible job. I highly recommend their services and products. The process was smooth from start to finish. For anyone that is looking to secure their home with impact windows, go with BNT. You will not be disappointed.M. Saman

Ar
Review №64

I highly recommend BNT. They are efficient and cost effective. The work is well done and they keep your home as clean as possible during installation. Always on time and great with communicating!

Ma
Review №65

BNT was professional throughout the process, from sales to installation. Leo Padrons installation crew was outstanding. They always listened to our requests and worked in the locations around the house that we wanted so there would be the least interruptions. I was concerned about tile I had up against the bathroom windows and they made sure to be extra careful as to not damage any of the tiles. Not only were they the best, their pricing was the lowest of the 3 quotes we received for our PGT windows and doors.

ph
Review №66

Leo Padrons Installer and Crew came to our house were very professional. They did their job, we had three windows and a slider door. As they were leaving they cleaned before they left. Would recommend Mr Padron and his team. Thanks again for a great job.

Ka
Review №67

We had 2 crews install our windows and doors due to several rain delays. There was minimal residue from the install. Once all was completed, there was a final walk through to go over each item that was installed.

co
Review №68

Lino, Brenda, Steve and Jimmy were the team from BNT that did a fantastic job and our windows and doors look beautiful and passed inspection in record time. Lino was our salesman who explained everything and installation happened within a month. He even showed up at the install to make sure all was proceeding well. Brenda worked with our HOA to make sure their approval was in place. Steve and Jimmy completed all the work in one day- did a fantastic job and cleaned so well youd never know we had a job done.Thanks to all I highly highly recommend them.

sn
Review №69

I wouldnt bother with these guys unless you have a very big house -- they dont seem too interested in my $15K job -- had an appointment, they canceled it, said theyd come out in the afternoon or another day, more than a week has passed, no call, no email, nothing. At the same time, NSW did a great job on my neighbors windows, so I guess they win the entire neighborhood. Good for them.

As
Review №70

If you are in the market for new doors and windows, look no further. BNT is the best! Its very rare to find a business with such a high level of customer service and quality product/services. BNT replaced all windows (15+) and doors (4) in my home with hurricane impact. From proposal to install to final touch-ups, they made lots of promises and fulfilled every single one. Responsive, honest, hard-working and knowledgeable from start to finish. I love BNT!

Da
Review №71

Amazing staff. Amazing product. Top quality. Can’t ask for more. We get compliments on our windows all the time. The process was seamless and passed inspection flawlessly.

Yv
Review №72

We had our final inspection today and the guy(Grif) was so helpful, patient and kind. I wish all workers we get to do in our home were as pleasant as him. Bnt you have a gem. Keep him!

Ho
Review №73

I would highly recommend BNT Impact Windows and Doors! My construction team was very clean with wrapping furniture, doorways, using the shop vac as the cut the tile floors for the new tracks. They repaired all of the drywall and very little stucco repair was needed which they repaired also. Everything was done with City inspections in 5 days for my entire home! I was terrified of the mess but overall it was not as bad as I expected. They went above and beyond !

Br
Review №74

I cant say enough about how great this company is to work with. Starting with sales rep Chris, who was very knowledgeable and didnt mind me asking a lot of questions and taking my time to do research and get other quotes before deciding to go with BNT. Their price was competitive and their work was excellent. The team who came out here was so thorough and professional with the installation. The office staff was great with communication and service and the final step was with the City to come out and do the inspection and BNT was here waiting with me to make sure there wasnt a problem and that I passed.I love my new hurricane impact French Doors! Thank you to everyone at BNT for making this a pleasant experience.If youre looking to replace any windows or doors, I highly recommend you contact BNT!!

Ru
Review №75

Bret and his team are the best. Reasonable pricing and excellent customer service. They did an amazing job and when they’re done you wouldn’t en even know they had been there. I used them for my home in Coral Springs and again when I moved to Deerfield Beach. If I move again and need impact windows and doors I wouldn’t call anyone else to do the job!

Da
Review №76

I was 2 months postpartum when my windows were installed. The team at BNT gave me the best service. They kept my baby and myself in mind and we had our townhome windows installed in a day. I cannot stress enough how amazing this company is.

Je
Review №77

My sales rep Bret Robbins was amazing . The sales manager John DeMarco followed up on every move made and installation was perfect. My window and door installation went seamlessly and BNT made everything a breeze. I would use BNT again and definitely refer them to all my friends and family. Thanks, BNT for the wonderful service!

Id
Review №78

We had 6 doors installed in our condo association. The installers were on time, courteous, worked efficiently, And very very clean. They left all the condos spotless. I would gladly recommend this company anytime.

Ke
Review №79

Upfront sales was great, service tech who installed was great but follow up after the install was horrible. I left 6 messages over a one month period without a return call. I ended up calling the manufacturer to get the parts I needed and paid another contractor to come and finish the punch list.

Ma
Review №80

The installation portion was excellent. The installers were polite and very skilled. I did have a few issues with mistakes that were made with the order, but the manager at BNT was very helpful and made everything right. They had to come back a few times to complete the work, but each time they worked with my schedule and showed up on time.

Co
Review №81

Unbelievable. The PGT doors and windows are of the best quality, the service was amazing!! Its the second time I hire BNT for my home needs, both times excellent service! These guys dont play!

Er
Review №82

BNT did an amazing job installing all of my PGT windows and doors all the while being competitively priced. Showed up when promised. Two windows developed stress cracks. I called and they were here the next day. Ordered two replacement windows and installed promptly! I wholeheartedly recommend BNT for impact doors and windows.

Fr
Review №83

Very satisfied with the initial sales encounter, pricing and quality of the product. Despite a minor mix up in delivery of the product and hardware, the overall installation was professionally handled. I highly recommend BNT.

Jo
Review №84

Best Window and Door Company in town!!

Pa
Review №85

BNT is awesome. We interviewed and got quotes from 4 companies. BNT was the most cost effective AND provided the highest quality product, and was able to begin the project in just 3 1/2 weeks!The entire 60 window project only took 5 days and went exactly as planned.Dont waste time shopping bc most Impact window companies are shady. Just call these guys for real. Ask for Brett :)

Mi
Review №86

The guys at BNT were AWESOME!!!! they covered all of my things with plastic tarps and even wore covers over their shoes. They arrived with a crew and removed and installed all the windows in one day. They even installed my new marble windows sills on all of the windows for no extra charge. And a bonus they removed all my old Bahama styled window shutters and hauled them off with the old windows . I definitely recommend BNT windows family owned from the permit all the way to the installation was a smooth process. A+

Da
Review №87

I researched quite extensively for a hurricane window installer and narrowed it to three using Angies List. I received bids on all three. One installer showed an hour late and the other asked if I could send pictures and he would quote me over the phone, both of them were eliminated right away due to lack of professionalism. BNT was always punctual (if they were going to be late they called in advance) and followed up on every email and phone call within 24 hours, which is unheard of in todays business climate. Their salesman came to my home and reviewed all my glass options, explaining in detail how each type of coating worked and pro/cons of each. The entire installation process went smoothly and timely. There was one big problem with the handle but all it took was one call and the supervisor swiftly responded with a solution. There are so many window installer companies in S. Florida but what makes this company stand out is their customer service. I was thoroughly impressed. I highly recommend this company and will use them again.

ai
Review №88

They do not honor their warranty and refer you to another company. It’s only been 6 years since the Windows and doors were installed and 5 of the windows now have water between the panes.

Sc
Review №89

Thank you BNT Windows & Doors. Michael Argano was very professional and the installers did a great job.

Ki
Review №90

I had such a great experience with BNT. Mark was very knowledgeable and explained every detail step by step. I was worried about using Ygrene for my project but it turns out it was the best thing I could have ever done. My product was delivered ahead of schedule and the install was very fast. The crew that came were great, we had some rain the second day but they were still able to get windows installed under my porch. Really worked hard and the finished product was great. Had some issues with some stucco but they sent another person after and cleaned up the exterior. Since I had to paint, I decided to repaint the house. I would definitely recommend BNT to my family, friends and neighbors, very happy with my decision to use them.

Fr
Review №91

JVR windows has now upgraded all windows glass sliding door and entrances in my home to hurricane glass.So1 the ease of ordering our widows and doors was great Brian is knowledgeable and a character great guy. I was kinda unware of what I wanted/needed and Brian made it comfortable and easy.2 love Donna always professional and returns calls promptly with whatever info I needed.3 the actual work crew I had three separate installation but the names that were consistent in all three jobs was Brandon and Carlos. They get 5 stars a piece for a total of 10. They showed up on time their knowledge of the work was obvious they were clean and efficient. They were quick to go over and above to make us happy with the end look. Over all price, wait time, installation, finished product, and for me the difference clean up after was ⭐️⭐️⭐️⭐️⭐️.Highly recommended ‼️PsAlmost forgot Rachel....thanks you too👏🏾👏🏾

Ma
Review №92

BNT Impact Windows is the best. I had them replace my windows and doors this past year on my house in Hollywood, Florida. The quality is the best and the service was amazing. I highly recommend BNT.

Ca
Review №93

The entire team did a great job. Started with the sales rep. he was knowledgeable, wasnt trying to sell more products, and set the time line and expectations right. The installation team was great, they completed the job on time, cleaned and left the place perfect. Im really thankful we chose BNT definitely would recommend them.

Al
Review №94

I must say, the whole process was a breeze. Installation crew was top notch. Arrived in the morning and immediately prepped the entire house by protecting the floors and plastic coverings on everything. Love that the fact they are very precise and paid attention to the details. Walked through the entire job with me, made sure everything was to my satisfaction, and showed me how to use the product. Had a slight issue with a lock on the door, made a call to the office and immediately got a service team out there within the hour to replace the lock. WOW! Completely mind boggling. The final inspection passed with flying colors. Service team immediately removed all the stickers and put covers on. Highly recommending to family and friends. Hard working and attentive workers.

Ch
Review №95

We are very happy with BNT windows and would recommend them 100%. We had 9 different quotes done for our impact windows and doors and we went with BNT for many reasons and we don’t regret it. It’s been 6 months since our windows were installed and we love it. Our FPL bill has also gone down thanks to the Low E windows we installed. Thanks BNT windows !

Ca
Review №96

BNT corrected lack of service. Manager himself called me and they installed the one requested bathroom window and did a great job. 9We have had BNT install windows at two separate houses so when we called and asked if they could do just one window for us, due to our history with them, they said no problem. After weeks of going back and forth with estimates and measurements, they changed their mind. They refused to do just one window and messed up our whole timetable to redo our bathroom.)

Br
Review №97

BNT was extremely professional. Excellent communication throughout the entire process. Tiagos crew did a fantastic job installing the new windows and doors, top notch. Mury was great with service/resolving any issues (very few), inspection went smoothly. I will 10/10 recommend them to anybody who is thinking about doing impact windows or doors.

Bo
Review №98

BNT was very professional, always on time, the installers was quick and efficient.We had a couple minor issues with the windows from PGT, but it was rectified quick.We can highly recommend BNT for hurricane windows.5/5

Da
Review №99

Fantastic operation....Everyone treated our job as priority!If there was a change of scheduled we were notified and did not effect the end dateWonderful to see and recommend to my clients and friends!

Cl
Review №100

BNT is by far the best Window and Storefront Company that I have ever worked with. They are our Vendor of Choice, from their sales team to their customer service to their management, they are all around a great company.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:590 SW 9th Terrace SUITE 1, Pompano Beach, FL 33069, United States
  • Site:https://bntwindowsanddoors.com/
  • Phone:+1 954-233-0126
Categories
  • Door supplier
  • Window supplier
  • Window installation service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:9AM–2PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Similar organizations