MY EXPERIENCE WITH SANTOS STONE DESIGN WAS TERRIBLE!! To start, I understood that it takes time to cut the stone but when I asked why the long wait, I was told that they have 4 other big jobs and cant get to mine right away. Why wasnt this told to me before I paid my deposit? However, I really liked the stone so I waited. When the install date finally came the guys were halfway through finishing when THE STONE BROKE! This is after its already been glued in place. What if this happened after they had left?This was unacceptable. So I called the owner to see how he would rectify the situation. His responce was well have another piece cut for you in a week. Thats it? I refuse to wait a other week. He replied with.. Im not going to discount you anything. I mentioned to him that I took off from work and will have to do the same again. He could careless. So with that being said. I had my money refunded and him take his stone back. I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE!!!

My journey with this company has been amazing! Im overly satisfied with the product and their process to get it installed. Thank you to all the staff that worked to make my kitchen beautiful.

Great service!