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Smith Home Furnishings
2500 N 14th St, Ponca City, OK 74601, United States
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Smith Home Furnishings
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La
Review №1

Couldnt be happier with our new dining table/chairs and kitchen island! Rachel was a great help finding exactly what we were looking for and made the whole process super easy.They delivered our pieces for free within just a few days of purchase. Russell and Mike were so kind and careful getting the pieces into our home. They inspected the pieces to make sure nothing was damaged in the moving process and even answered a few of my questions about setup so that we wont have trouble if we need to move it ourselves in the future. They were an absolute joy, Im super grateful!

Ch
Review №2

Rachel will take excellent care of you. Tell her the color, the shape and a design and she will point you in the right direction. Lots of selection here. We looked at 20 items picked out the one we liked best, and said...DELIVER IT.

mi
Review №3

These guys were very considerate. Their customer service, ease of access, financing, and selection all hit well within the best possible experience. I would undoubtedly return to shop with these guys again, and would whole heartedly recommend that you give them an opportunity for your business.

Ly
Review №4

I would definitely recommend Scott! He listens, and makes the whole process very easy.

Am
Review №5

We went in to find my son a new bed and we were greeted promptly and given straight forward advice and help from Scott. He made sure we had all the information and time we needed to make a decision that fit our needs perfectly. I would recommend Smith Furniture highly!

Da
Review №6

Lots to choose from and good quality just with a really big price tag. The difference in price between cash and financing was very low. You would think youd get free delivery on $7000 worth of furniture.

Gi
Review №7

These guys are amazing . Best price Best QualitySo many things are Made in USA but still affordable!if you’re looking to update your sacred space at home, you gotta shop SHF!!! Carla never steers me wrong! All the staff are wonderful but she KNOWS what I like. Keep up the solid work. Bless you all.Gita Meshri

Je
Review №8

Nice people. They just didnt have the selection we were looking for in tall tables.

Jo
Review №9

Great selection, reasonable prices and helpful salespeople

Tr
Review №10

Ive purchased a few items over the years from Smith, the staff are always helpful and kind, however this visit Carla went above and beyond any other associate that I have interacted with at this location she was kind and knowledgeable throughout our entire visit.We visited with our two young children of 2 and 7 years old she made sure to involve them in not only the shopping experience but also went above and beyond to ensure that they had a wonderful experience as well, providing them with cookies and water.Hands down I believe that Carla is one of the most informative and one of the few truly customer focused associates at this store and would recommend anyone planning to do business with Smith to give Carla the opportunity to wow and impress you with her extensive knowledge of the products and her kind and customer focused attitude!

Ma
Review №11

Not as much to choose from as the larger stores in Metropolitan cities but the furniture is good quality.

Jo
Review №12

It is a really good place to get your furniture and the staff is really good at what they do .

Ki
Review №13

We had the best experience! Mr. Hall helped us out and he was very knowledgeable. He ran several options for us, gave us space to shop on our own first, and he answered all my questions about financing. He was also very understanding about us not being able to get it delivered until after we get carpet. Very nice. Will be going back for sure!

Ka
Review №14

I always have a excellent customer service experience here. Smith’s always goes above and beyond for me, making shopping locally easy with good prices and a nice selection.

De
Review №15

Shopping at Smiths is always a good experience. I like it when Scott is available. He finds out what I am looking for, shows me what is available, and walks away so I can wonder about and decide. He is always close enough for clarifications or to measure something for me without hovering. Selections are good, and comparable prices.

Su
Review №16

I applied for credit only to find out someone else was using my identity. So I Immediately called the store to let them know. Now that part was absolutely not their fault. But told me well we will call them and see whats going on when you come in. That was 6 hours a way. Said they had what we wanted and no they did not they had to order it. Then for a couch and recliner they wanted 190.00 every two weeks. So it just wasnt the store for me and went somewhere else.. But just because my experience was horrible does not imean yours is going to be. Hope it works for you.

No
Review №17

Very pleased, my sales associates was great Ugeine answerd all my questions and made sure I was 100% sure before a commitment! Thanks Smiths Furniture

Sc
Review №18

Great help, very knowledgeable

Ch
Review №19

They offer a verify of ways to purchase new furniture and home goods. They are always helpful and dont hound you while you shop, and have great prices! I bought all my beds, and living room stuff so far from here. Thanks so much!

Ju
Review №20

Great, friendly staff. Was very patient in helping us pick out our custom sleeper sofa. Was just delivered today. Beautiful!! Perfectly made and quality materials. And we are really picky.

Ch
Review №21

Eugene is an awesome salesman! Great furniture!

Em
Review №22

The only place we shop for our furniture.

Ma
Review №23

Eugene was great help!

Kr
Review №24

This business was recommended to my husband and I by a friend in the area. We are new to this area and had no idea where to shop for our furniture that was affordable, yet good quality. Not only did we hit the jack pot in these areas, but we also had the most wonderful salseman helping us out. Scott, you were such a huge help! We have been to 3 other furniture stores and walked away from all of them because they just didnt fit the bill. Scott heard us out in what our journey had been like so far, listened to our needs/wants and helped guide us toward a decision! He was not pushy, he was not pitching for a sale, nor was he hovering over my husband and I. He genuinely cared and wanted to help. He would answer our questions, then show us some ideas, then give us time to think and talk before coming back over to see how he could help further. We took up hours of his time and he never grew frustrated with us or short in temper/patience. Thank you Scott for EXCELLENT customer service and going above and beyond that of a normal salesman! And thank you Smith Home Furnishings for our new furniture!

Jo
Review №25

No place better in Ponca City that Smith’s. Second time I have done business, shopping local, with them. Scott is the best. Extremely knowledgeable, professional, kind, and personable. Couldn’t ask for better service.

Ja
Review №26

We appreciate that Smith Home Furnishings is a family owned store. Scott was an awesome salesman for us today as we searched for a recliner. He allowed us to shop and offered suggestions as we needed. The customer service here is top notch and the selections were great. They also deliver. CDGD

An
Review №27

From the salesman [Eugene] to the owner [Larry Smith], I have found everyone to be exceptionally friendly, helpful, knowledgeable, and courteous but never overbearing! The team of good people at Smith Home Furnishings have always made me feel welcome & wanted. They work hard to earn my business & clearly communicate my business is appreciated. I am a repeat customer & without hesitation highly recommend Smith Home Furnishings!

GR
Review №28

We had no clue what to do with the space in our living room. It was an awkward shape. Hard to figure out seating. Worse neither of us have a lot of decor skill.Smiths Sales Manager, Sean Love came over and helped us pull it together. Using his expertise he helped us pick the right kind of furniture for the space. Even helped us figure out what colors would work best in the room. This cost us nothing.When it came time to buy new carpet we called him and he happily came and looked at the samples so we would pick the best thing to go with our room. Above and beyond.We are extremely happy with our furniture. There isnt a piece in our house that was purchased ordered and delivered by Smith Home Furnishings. They are the best in the business.

Je
Review №29

In a time where customer service seems to be a thing of the past, Smith Home Furnishings still has customers as their number one priority. I have never dealt with such nice, honest, and respectful people. They take their time to show you everything, explain why each of their products is the best and make you feel like family all at the same time. From the sales people to the delivery guys, it is a wonderful experience. The service doesnt just stop after the item is delivered, but I had an issue with a chair I purchased and they sent a repairman out who fixed it better than it came. The manager called later to see how it went and if I was happy with everything. Big box store furniture stores with low quality management and service are a dime a dozen. I recommend the one of a kind experience you will receive from Smiths.

Ki
Review №30

Great Customer Service .. Thank You Scott for all you Help ...

An
Review №31

Don was very helpful & answered our questions. We purchased a Serta mattress. Smith’s 365 day trial was the selling point. No other stores offer that good of an trial period. We prefer to do business with a family owned, Christian atmospheric store. KLVV music was playing in the store. Nice!!!

st
Review №32

There was no pressure to buy! The sales people let us walk around and really get comfortable on our choice of furniture. The financial department was awesome! Katelyn was very sweet and very informative with the process.

Ma
Review №33

We have been purchasing from Larry Smith his family two decades. Prices are fair, upfront and honest. You can have peace of mind buying here without having to spend your weekend price shopping all around Oklahoma. However, its the customer service after the sale that keeps us coming back. When the owner himself (Larry Smith) cares enough about his customers to make a service call in our home nearly 20 years ago, you dont look for other places to buy from. Loyal for life in PC

ja
Review №34

Great to have a store like this in our own hometown. Personal service, with a great selection. We’ve shopped here for years with only the best of quality and comfort in the products. Sales people that do follow ups to make sure we are satisfied months after the fact

Em
Review №35

I bought my La-Z-Boy recliner at Smiths a year ago, and the entire process was seamless. We special ordered through a super knowledgeable salesman, it showed up exactly as expected, and it has been my husbands favorite piece of furniture ever since. We couldnt be happier with the experience, and we look forward to shopping here for our future furniture needs. Thank you, Smiths!

Ch
Review №36

My husband and I went to look at sectionals today and had a great experience. The salesman, Eugene was very helpful and not pushy at all (which we greatly appreciated)! We found a product that we liked and will be back to purchase soon!

Na
Review №37

Excellent service and help picking out furniture. Great hometown people. Fabulous inventory to pick from.

Ke
Review №38

We have always had a great experience when shopping for and purchasing furniture. The customer service is great! Smiths has very competative prices for good quality furniture. I highly recommend them.

Su
Review №39

Great service and fantastic discounts for cash purchases. Sean was easy to work with.

To
Review №40

Great furniture choices, friendly staff. Easy to set up our order to get the right colors. Highly recommended, will come back!

Jo
Review №41

Took a friend to get a new mattress pad cover for her bed. She called first. They were ready and waiting with it on her arrival.

Je
Review №42

Very polite,helpful,wore masks had hand sanitizer available

Je
Review №43

I was really impressed with the selection and prices! The friendly sales staff made the whole process enjoyable. The delivery crew was awesome setting everything up!

Br
Review №44

Absolutely love Smiths! They are always very friendly and helpful! I would definitely recommend to a friend.

Ch
Review №45

Helpful salesman . Bought recliner. Napping happy

Ty
Review №46

Helpful and knowledgeable about every product. Definitely talk to DJ if you go!

Ka
Review №47

We will never shop furniture any where else! This company helps the local community and sticks to their word. They stayed late one night when we needed a last minute box spring for our father and were so friendly. Don’t shop anywhere else!

Jo
Review №48

Great company to deal with in all aspects. Theyre friendly, knowledgeable, & best of all not pushy! They also stand behind their product. I highly recommend this company! ~KYLE HIBBETS~

Ra
Review №49

I always get amazing customer service when I shop at SHF. They go above and beyond to help. They have a large selection and a great atmosphere for shopping. I highly recommend them!

Al
Review №50

I actually came in the store with a friend who was shopping for end tables. I ventured back to the mattress department to check pricing. Ricci was very helpful and knowledgeable on the mattresses and bases they sold. She was not pushy at all. I took a few days and researched their prices vs online prices and found they were comparable. I went back 6 days later and purchased a mattress and power base. This makes the 5th time I have purchased from Smiths in the last 10 years.

Re
Review №51

Fabulous store! Patrick was excellent and the finance lady (forgot her name!) was great! Nice shopping experience!

Je
Review №52

Great product and price. Very knowledgeable and helpful staff.

Am
Review №53

Had a fantastic experience at Smiths. Extremely helpful! Would defiantly recommend.

Ro
Review №54

Got a great deal. Beautiful bed. Loved it

No
Review №55

Really thought theyd have better quailty and selection for the prices they charge.

Vi
Review №56

The salesman was very nice and knew his products. Pleasant man to work with.

Da
Review №57

72m 0% finance. Super awesome, cant beat it. Extremely happy!

Li
Review №58

Great bed. Ive had it a month and its totally worth it. Wasnt too happy they dinged my credit report.

Sh
Review №59

Eugene was very helpful in finding the match to our couch. They helps furnish out entire house. And FREE delivery!

Ma
Review №60

Hands down the best furniture store in Oklahoma!!! Beautiful selection of furniture, great prices and the absolute best customer service I’ve ever experienced!!

E.
Review №61

A great place to shop. Low prices & great service! 👍

sh
Review №62

My wife loves to come in and see all the latest trends. Then she feelsconfident about her purchase at Smith Home Furnishings.

D
Review №63

Scott was very helpful and knowledgeable. He helped us on multiple occasions and always knew us by name.

Rh
Review №64

They have lots to choose from and workers are helpful without being vultures.

ro
Review №65

Great place to buy funiture

C
Review №66

Great experiences with knowledgeable salespeople. Love to keep our business in our hometown of Ponca City. Thanks to Sean I have customized living room furniture that suits my Personality!

Ke
Review №67

Found a perfect dining room table and chair set at a great price. Will pick it up in a couple of weeks, look forward to using it for a get together meal..

Ga
Review №68

Large selection and great prices with very friendly staff.

Ri
Review №69

D.J. was very patient as we analyzed each product to determine which one fit our needs the best.

ho
Review №70

I have been a customer for over ten years at Smiths. I have spent over 10 grand in the last two years at Smiths. Yesterday I had the worst experience . I bought two bed room set for my two boys when time to deliver only half my furniture was on the truck when going up to the store to ask why my Chester drawers werent on the invoice because I had seen them on the invoice when the salesman gives you the pre-estimate of your furniture total so somewhere between the cashier and check out my Chester drawers were no longer on my invoice when trying to question the salesman which was very nice and the cashier Brook when asking them what they plan on doing Im fixing my order the cashier Brooke said very rudely well we cant just give it to you I looked at her very offended and said I never asked you to give it to me told her all I wanted was it to be put on 6 years no interest just like it should have been when I left the store that day her next sarcastic comment was do you even have enough money on your card and I replied with yes I dont feel that when a company screws up on a persons order that they should be able to be rude to the customer and the cashier Brooke was very rude to me however the salesman was very nice and he is the only reason I went ahead and finish the order I can honestly say though after being treated like this by your cashier I will no longer be a customer Smith home furnishing if I have to I will order from Ashley Direct and have it delivered and most times its free shipping Im sorry Smith Home Furnishing but you have lost a loyal customer for over 10 years

De
Review №71

Was very good found what I wanted.Shane was very nice so was the staff

Mi
Review №72

Quick and high quality service with a good presidents day sale!

Ch
Review №73

Smiths goes out of their way to accommodate!! Excellent service ! Thank you Scott for your help with our purchase !

Da
Review №74

They were helpful and not pushy trying to sell their stuff. Nice, relaxed atmosphere.

Fa
Review №75

I knew what I wanted and was able to get assistance and my item will be in my home in a couple of weeks.

Br
Review №76

Eugene is the best salesman there! He doesnt force product on you and answers all your questions!

Lo
Review №77

Fantastic customer service, very friendly and knowledgeable. Riccy was a real pleasure to work with.

Sh
Review №78

Great store to shop.Nice selection.Eugene was very helpful.Would recommend this store to anyone looking for furniture.

Ci
Review №79

Very relaxing and fun 😁❣️

Te
Review №80

Great place.with great employees. Our salesman, Ryan is the best!!

Sc
Review №81

Quality at a price👍

Il
Review №82

I was very pleased with the selection and the women I worked with to get just want I wanted.

Am
Review №83

You made my monthly payment affordable.

Am
Review №84

Great service! Thankful to have a local furniture store!

J
Review №85

Great place if you got money

Ch
Review №86

Great local business with great customer service.

Mi
Review №87

I deliver furniture to this Ponca City location. Very pleasant, helpful, friendly group of people.

Sa
Review №88

DJ was very helpful with selecting a mattress for us.

An
Review №89

Patrick was the one who helped me. He was very helpful and courteous.

Lo
Review №90

Best sales staff, delivery guys and great merchandise. My favorite place to shop.

Fe
Review №91

Good place to buy furniture

Be
Review №92

Very helpful staff!

Er
Review №93

Great service with competitive prices

An
Review №94

Great selection, friendly and helpful staff, and wonderful customer service!

Hi
Review №95

All the staff is very nice and extremely helpful!

Je
Review №96

DJ was extremely helpful and knowledgeable.

Le
Review №97

Great place to shop with friendly staff!!! I will always choose to shop close to home!!

Ju
Review №98

Very good, the sale lady was very good,thank youJudy

De
Review №99

The staff at Smiths always finds exactly what I need in my budget!!!

Da
Review №100

Sales persons were a little pushy

Information
54 Photos
100 Comments
4.8 Rating
  • Address:2500 N 14th St, Ponca City, OK 74601, United States
  • Site:http://smithfurniturestore.com/
  • Phone:+1 580-765-3539
Categories
  • Furniture store
  • Mattress store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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