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Snowball Ice Cream
615 Orchard Lake Rd, Pontiac, MI 48341, United States
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Snowball Ice Cream
Comments
Ro
Review №1

I love their ice cream and especially food! Food is literally always fresh and good. The staff is sweet, and most importantly I love how clean is is. I usually sit and eat right there!

Bl
Review №2

Great creamy ice cream, food is awesome a very warm and Friendly environment, customer service is impeccable. Always makes sure I leave satisfied. Take your kids here

Ga
Review №3

Very Friendly Owner & Staff...Great portions! I Love supporting those in the Community!!

Ka
Review №4

Snowball Ice Cream is very good. I didnt like that they didnt have what I wanted due to the pandemic and a shortage of delivery items. Its become a serious problem. Shortage of workers, difficulties in receiving inventory and items ordered. HELP is needed everywhere.

Le
Review №5

Nice ppl, a b.o.b., best ice cream in the yak and they have many flavors....

An
Review №6

Love the ice cream. Its a great place to bring your kids or grandchildren to get some good ice cream.

ch
Review №7

Really good ice cream! A very nice young lady waited on me and she made my ice cream perfect! Strawberry sundae with peach icecream and chopped bananas!!

Ly
Review №8

Just driving through and needed gas and saw this little shop and decided to get a treat. It was very yummy and worth the wait since there were quite a few families getting ice cream too.

Pa
Review №9

A reluctant one star….snowballs food is not as pictured, described or of good quality. The service is rude!

Ke
Review №10

Very nice people who work and own it!

Th
Review №11

Good but a little slow. But well worth the wait.

Ma
Review №12

The ice cream and food is delicious! The service is good as well

M
Review №13

Got a Reeses Avalanche (aka Blizzard) and it was very good ! Spoke to owner ar the window too and she was very friendly and helpful. Will be back for sure!!

Al
Review №14

Pina Colada smoothie is in point!

To
Review №15

Good ice cream. Nice, courteous customer service.

Jo
Review №16

It was a good ice cream, very nice.

Mi
Review №17

Awesome. I had a special made slushie and a chili dog. Both were really good. Great customer service as well.

Jo
Review №18

Great service even though it was the end of the year and the pickings for food was limited.

Je
Review №19

My son is a generously sized swirl, which is chocolate and vanilla swirled together. Unfortunately they dont have sugar cones, which are the kinds of colours that are dark brown, conical, and pointed at the bottom. I had a cookie dough avalance which was delicious and packed with cookie dough yumminess.

So
Review №20

I like this place and Ill be coming more when I come to town

Il
Review №21

Me and my kids love going here. The service is always great and the food awesome.

Ki
Review №22

This place has a very nice family and they are so sweet. I really like their ice cream and the service is excellent.

ME
Review №23

I love it! Ice cream is good! Food is good! Slushies are amazing! And the prices are even BETTER! 💗💗💗💗💗

Ms
Review №24

Delicious turtle sundae. Flavor twists can be added to soft serve.

sw
Review №25

Not sure whats going on but i was a bit disappointed with the quality of the products i received. Twice i was disappointed. I really want to like this place. The first time i ordered extra items on my Sunday and i received a very dry strawberry sunday no extra strawberrys which i paid for. The cake was dry and it didnt have any juice on my sunday. I chocked. The second time i ordered the same thing and told them i didnt receive what i ordered on my last trip. This time it was lacking ice cream. I can never finish my Sundays this time i went home wanting more as i didnt have enough ice cream. I had a big hole in my sunday. I was upset as i again paid extra to get what i wanted and didnt leave satisfied. I really want to like this place but the quality of service is lacking. Customer service needs to be improved. I may try again later in the summer.

Fo
Review №26

Great ice cream! I wouldve gave it 5 stars except the sizing is small for the price

Al
Review №27

Always a great experience!!! Love their banana milk shakes!!! They are the best!!@

ma
Review №28

I have been going here for the last 6 years and I love it! You definitely will get your money worth

Ra
Review №29

Service was great and the ice cream was awesome I will be back

Ms
Review №30

A good family own business. Good service and the food and ice cream is very very good.

De
Review №31

I just moved to the area & have passed this place several times. I finally stopped & what a disappointment!!The person who helped me seems miserable but when I got my butterscotch sundae, her attitude shows in the vanilla ice cream with a slight drizzle of butterscotch. So disappointed as I much rather come to a small place like this. Never again......

Of
Review №32

They have the best wings and chocolate chip cookies ever. very friendly.

Ki
Review №33

The shakes there are really good!

Da
Review №34

I love this place, black owned, well managed and affordable prices. I love getting the cheesecake avalanche and its amazing every time. Great amazing people and business.

A'
Review №35

Excellent customer service; great food and ice cream!

Ma
Review №36

Great food and delicious ice cream.

As
Review №37

Fast, friendly and fair prices!

Ch
Review №38

Love the owner Erica she is truly one of a kind!

Jo
Review №39

Very good nice to eat food yum desserts funny works

G
Review №40

Friendly service good icecream

Ba
Review №41

I enjoyed my ice cream and i love there shaved ice on an warm day. It is a true delight. There employees are great and very conceit and willing to work with you.

jo
Review №42

Excellent family owned ice cream shop! And they serve real ice cream, not some frozen nonsense. You owe it to yourselves to stop in!

Sh
Review №43

Quick place to get food and ice cream and much more so drop in for a Child hood remerance

Re
Review №44

A nice hidden gem for ice cream loves. They fill the entire cup/cone and then some.

lu
Review №45

A very nice family owns this place. Ice cream is decent and very affordable

Er
Review №46

So today I ordered a coney with out onions, two drinks, and a side of fries. I get my cone two drinks with my coney WITH onions and fries in the same box. So the Young lady with the braces at the window gets an attitude because I asked for a Box for the coney. On top of that the hot dog was burnt along with burnt fries. For all of that food we only got two napkins and she had an attitude because I asked for ketchup. Young lady needs some training on customer service because she needs it

Mi
Review №47

Always good service for me. Good ice cream too

Ro
Review №48

Great Ice Cream.. got it in a sugar cain bowl

Pa
Review №49

Get the onion rings!

Jo
Review №50

Always has been a good experience. The staff is friendly and courteous.

be
Review №51

Awesome people own this ice cream place! Great food and good prices.

br
Review №52

Great icecream. They even had a DJ. never saw that before.

Go
Review №53

It was a very young girl working at the counter.She was SO rude, I will never go back there and spend a dime of my hard earned money!I try to support black owned businesses.NOT THIS ONE!!!!!!Im surprised they still have customers.

Ci
Review №54

Everyone was very nice - but they dont have the novelty ice cream bars that my granddaughter likes - tweety bird ice cream, ice cream sandwiches, screwballs....other than that theyre great!

Ii
Review №55

Great hot good the strawberry shake was awesome

Ch
Review №56

Great, friendly service, great food & ice cream.

Ma
Review №57

Very good ice cream,not too expensive

Er
Review №58

I love there ice cream and there delights are so good

Ad
Review №59

Great ice cream with very friendly service

Je
Review №60

Its a good place to get a treat

Sh
Review №61

Good food good ice cream.

Re
Review №62

Service is slightly slow, or maybe Im just a little impatient. The ice cream is delightful though.

C
Review №63

Really good ice cream

Ne
Review №64

Ordered 2 cones 2 coney dogs Doritos and slush; everything was disgusting except for the chips, stingy with the napkins; after you spend your money she’s rude, impatient n inconsiderate (glasses, short gold hair, big ashy hands, long nails) if I could give less than one star I definitely would.it was my first time going trying to support a black business and I am Never going back!

Do
Review №65

Good variety and many favorites

An
Review №66

Good service, good ice creamThanks

Ma
Review №67

It was great!

Pa
Review №68

Delicious😋

He
Review №69

Great food and ice cream 😘

Wa
Review №70

The cashier was wonderful

Hi
Review №71

Delicious Ice cream great service

Mi
Review №72

Good food and services

pa
Review №73

Great place.

Ov
Review №74

Close by very close

Ba
Review №75

Nice servics

El
Review №76

Best ice cream ever

Sa
Review №77

Went twice in one day! Says a lot about the goods and service!

Da
Review №78

Great

Ca
Review №79

Yum yumm

Ch
Review №80

Owner was really nice

Ze
Review №81

Very poor service

Sa
Review №82

Black owned, friendly staff

Ch
Review №83

Best Ice cream in Pontiac!

re
Review №84

Great!!

Mi
Review №85

Great

Ot
Review №86

Great

Al
Review №87

High prices

Do
Review №88

Black owned

Information
28 Photos
88 Comments
4.4 Rating
  • Address:615 Orchard Lake Rd, Pontiac, MI 48341, United States
  • Site:http://snowball-ice-cream.edan.io/
  • Phone:+1 248-858-2824
Categories
  • Ice cream shop
Working hours
  • Monday:12–7PM
  • Tuesday:12–7PM
  • Wednesday:1–7PM
  • Thursday:12–7PM
  • Friday:12–7PM
  • Saturday:12–7PM
  • Sunday:12–7PM
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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