Almost called the police on one of your drivers yesterday but didnt get their plate, truck #44. My husband and i were driving down m-59 between 2 semis and your company truck cut right in front of our car, then the other semi.Almost cause a big accident!!!

Great company and people to work with. When looking for information Jennifer Kunderd is really helpful and quick to respond. The driver Deron Swanson does a great job.

I am regularly given an insufficient quantity of uniforms for the week. Why pay for a laundry service when I have to wash my own clothes anyway?

3/2019I worked there 1 year 7 months as a Supervisor. Ill say this, If you dont have a route or your not one of the Good Ole Boys (hanging out playing golf or basketball outside of work with management) you wont last at this location. From plant workers, route drivers and mid management / lower management I have never seen such a turn over of employees in my life. The GM is the most egotistical, browbeating person Ive ever met. Only his star people get respect and he would still treat them bad on most occasions.On the service department side, I have been in management for over 30 years. I had more experience than the entire department combined and I have never seen such a lack of communication in my life. They stumbled over each other constantly leaving people wondering what they were doing. If you didnt have a route to cover, you could expect texts as late as 10:00 pm and as early as 3:15 am letting you know what they wanted you to do so they wouldnt have to do it.Youll notice most of the Google reviews here are from 9-10 months ago. Most of the Google reviews here were paid for. They offered their route drivers $25 per review if they could talk the customers on their routs into giving a good review.If your looking for work or just looking for a good uniform/lien company, Stay away from these guys folks! TRUST ME!

Was a rough start when they bought out Arrow. But our driver Doug went above and beyond to make sure that everything went as smooth as possible. And still make sure that we are happy with everything every week. He has great communication skills and is very personable. Unlike a lot of drivers who just drop and go. Keep up the good work!

Always try to overcharge. Try showing up more than scheduled. Just had a driver steal a check from me and his supervisor is nowhere to be found when contacting customer service. Use them at your own risk!!!!!!! Update: Supervisor finally got back to me and didnt seemed concerned to lose business at all. He did say my check is going to be mailed back to me. So glad to be rid of this service. Should have switched sooner. It was the same supervisor that was in months ago and said he would be back to address my concerns and never heard back until today.

Justin tJust want to say he is great!!! He is friendly and I never have any problems! Fast on grabbing the rugs and putting new ones down ! All ways smilingGreat guy! Thank you for you service Justin T

If zero stars was possible, these guys deserve it! My company gets uniforms thru UniFirst, I keep sending in pants/shirts in for repairs due to me being more flexible than their uniforms, and guess what? They come back looking the same even tho my manager tells them about the issues and i fill out all the proper repair forms. If i pay for a service i feel like i should at least get my uniforms repaired or at least in a condition to where im not worried about my junk falling out of them.

Greg S is our RSR and he is absolutely amazing. He is always kind and courteous and is more than just a vendor to us. He is very personable and knows almost all of the employees by first name. Takes great care of us and even sends a Christmas card. Thanks for being awesome!

Our driver Steve for our shop (Gary knureck Goodyear) is fantastic. Not only is he here nice and early every week to take care of us, hes always asking how we are and how our day is. Very friendly guy all around and we appreciate what he does for us.

John is very nice he always comes in with a smile and ask how my week went. A lot of ppl dont ask that. John is a awesome worker. John delivers to my company quest diagnostics in Bloomfield every Monday and John is very helpful and also he makes my day just by saying how your day going so far.

We had some issues with receiving the bills and credits when they first took over from Arrow, however our driver Greg went above and beyond to help us and make sure proper credits were issued. We love having Greg come in; he is friendly, courteous and simply the best!

Greg does an AWESOME job! The service is timely and always accurate. We love seeing Gregs smiling face in our service center! Thanks Greg for your wonderful weekly service at Keys Car Care in Madison Heights!

Greg has been our RSR for a long time now and has never let us down! He is such an amazing guy! We always look forward to seeing him when he comes in. Wouldnt trade him for the world!

Greg is our friendly RSR and he is such an asset to have at your company. He is always courteous and has a smile on his face all the time. He is well liked by all of us, at our place. Thanks for being on your game and doing an awesome job for all these years!

Greg is always polite and very friendly. Everyone here likes him. He is always welcome at Regal Steel. Pleasure to see in the morning. Thank you for the great work you do for us.SandieRegal Steel

We had service for years in Livonia. Our route guy was fantastic and the people behind the scenes were always friendly and helpful when needed. We moved to Brighton and have a new route guy. Fantastic as well and the service by everyone involved is still great. Would very much recommend.

We have used UniFirst for many years now with no problems. Our delivery guy, John is very friendly and engaging - all while working hard! Great Customer Service!

John is our Monday delivery driver here at Irvin Automotive and he always comes in with a smile on his face and is very polite and always asks how my week-end went! I just want it to be known, that John is a dedicated and hard worker and we are pleased to have him on our delivery route.

Greg does a great job with our restaurant out in Warren. More then helpful! Great company for all your linen needs.

The CSR that services our plant is very customer focused. He is always courteous and displays a positive attitude. Always performs to the best of his ability when inside our plant. Always helpful to solve problems as well.

John is the best driver weve had in our time with Unifirst! Super nice guy, delivers awesome customer service! The rest of the company should take notes from him on how to make your customers happy.

Corey ALWAYS has our companys best interest in mind, suggesting new products and services keeping our staff and facility looking professional.. He truly is Above and beyond the call of duty.

Our rep, Scott is the best. He provides the service we expect and is always asking if there is anything else he can do to keep us happy. Pleasure to work with Scott.

Unfortunately, in the Dealership / Uniform arena, there are several issues that arise. That said, the folks at Unifirst, especially Debbi, Earl and Brian, have exceeded my expectations in making sure that any and all issues are addressed quickly, efficiently, professionally and fairly. Kudos to them!!!

Steve our RSR has provided excellent customer service. Always on time and takes great care of us. Always follows through on promises and gets our requests handled efficiently.

I would highly recommend UniFirst. Matt our route person is great. He is totally committed to providing us with the best service possible. A+++++ Thank you Matt.

Our driver Steve is great. A very friendly and courteous guy. Highly recommended!

Greg is awesome, very pleasant, and great to work with. I highly recommend UniFirst to anyone seeking there services.

John, our uniform man is very courteous, helpful and polite. He takes the time to make sure you have everything or if you need anything else. He takes the time to talk to you and find out if everything is going ok

John Petroskey has been our service driver for over a year now. He has proven to be reliable, has a good customer service skills and have always manage to give feedback on your concerns in a timely and constructive manner. Way to go John!

Joanna - my customer rep is always very helpful and accommodating. She answers my questions within 24 hours. It is always a pleasant experience when talking to her.

Our driver Steve does a great job. Always friendly and helpful to get any issues resolved in a timely matter.

We truly love our rep Greg. He has always been the best and we wouldnt trade him for anyone else! Thank you!

Im the office manager at Orlandi Gear Co and have been for 14 years now. Greg has been our uniform rep from day 1. I knew we would have no issues when Unifirst took control Everything has run smoothly and I credit that to having a great rep. working for a good company. Greg is nothing but pleasant and he knows everyone here by name. Wouldnt change uniform companies for anything!

They have very good service. My driver Steve is very polite and helpful, always positive, I absolutely recommend them.

Our driver, Greg, is the best! Always smiling and courteous. Unifirst is highly recommended!

John is amazing! Such a pleasure to work with and always goes above and beyond to serve us, I would recommend to anyone!

John does a great job every time he comes in! He’s always friendly With a smiling face!

Our driver, Steve, is professional, courteous, and has a very pleasant disposition and personality. Thank you, Steve - youre the best!!

Greg is the best he always goes above and beyond for hamilton when we need him. Never really had a bad experience with greg

My experience with Unifirst has been great, thanks to our favorite driver Corey. He is always helpful in any situation and resolves any issues that may occur. Higly recommend Corey as a rep!!

Steve is the best, always timely with repairs and replacements. Was very helpful with ordering some work jackets.

SERVICE IS BEST WE HAVE EVER HAD.... GREG IS VERY PLEASANT TO DEAL WITH, ALWAYS HELPFUL, AND PRICES ARE VERY REASONABLE . I WOULD RECOMMEND THEM TO EVERYONE... SANTO

Greg is awesome he is always friendly and he does a great job and I can tell that he takes pride in his job.

Steve our delivery driver is great very helpful and always willing to help and answers questions.

Steve!!!!!! His customer service is the best. He always come in with a smile and positive vibes! We love his smiley faces...lol Thanks of being the BEST!!!!!!

John is our delivery driver and does an amazing job with making sure our orders are right and if something is missing he will always make sure that we have it as soon as humanly possible.

Corey Steenbergh has never stopped trying to exceed our expectations he is Knowledgeable, Thorough & professional . Thanks Again !!

Corey does a great job! We are very happy with our service.

STEVE FROM UNIFIRST... HANDS DOWN BEST IN THE BUSINESS! ONLY WAY TO GO FOR UNIFORM AND LINEN NEEDS!

Greg at Unifirst does a great job for us, always helpful and on top of the uniform situation.

We love our driver Greg, he is always very curteous and has a smile on his face.

Greg Rt # 8 is a great driver, always on time and answers all your concerns.

Greg is a great service rep! Takes excellent care of us and our account!

Steve RSR. excellent employee. Very positive vibes all the time.

Driver,service man Steve does a great job!! Keeps on top of uniform issues and has a good attitude!

Excellent service! My driver Steve allways comes thru with everything i need for my work week with a greay attitude and smile. would highly recommend.

John has been a great representative for your company!! He always has a happy attitude and is very friendly!!

My driver Steve is the best, always on time on deliveries, polite and very helpful, and great to work with.

Corey is are rsr he is the best. he is always on time and has are best interest in mind

Steve is the best. Reliable service and just a good dude.

The is one of the worst companies to service uniforms. They have changed route-men six times within the last year.Every week they are missing pants and/or shirts.I am so shocked that every review that Ive read has received a great experience. I call at least twice a week to make a complaint...Something is missing. I really dont want the headache of changing companies but after they forgot the Operations Manager pants four weeks ...it forced my hands. I was told Randy (New District Manager) would call me but he never did.

Justin, My RSR is the best!!!Highly Recommended. Love my CSR!!

Driver is very courteous, knows the people and the building. Does a great job here at Applegate Chevrolet

John who delivers uniforms for my company R and D Drywall Inc. is very helpful if we have any issues, solves them very promptly, and offers excellent/prompt service. Thank you John and Unifirst!

Driver John & Joanna in the office are awesome help always! Whenever anything is needed or messed up, they make sure to take care of the issue right away.

MY RSR COREY STEONBENS IS TRULY THE BEST. HES ALWAYS ON TIME AND ALWAYS VERY EFFICIENT WHEN HES HERE AT SUBURBAN INFINITI OF TROY. HIGHLY RECOMMENDED!!! THE TEAM LOOKS FORWARD TO SEEING HIM EVERY TUESDAY! UNIFIRST THE BEST!!!

Highly recommended, our service guy Scott is great he is informed about all their products and is always available to help!

My driver Steve is the best! Very friendly, Great service!!

Steve is a really good guy n cares for his customers

Great job from our driver Steve, always friendly and positive!

Updated 4/17/2018 - [Edging back up to 3.5 stars right now due to recent events] A district manager named Jason made contact with me directly in light of my previous review comments below. Appreciated the effort made to reach out and actually listen to what happened and hopefully constructively and internally address the situation. I did relay that the 2 drivers I was in contact via phone and text did a bit of a save for the company and were accommodating after the initial panty twist relaying the address change delivery details. I did contact other companies to get a feel for what else is out there, but the hassle-factor for all of that now readily outweighs the endeavor and dealing with new salespeople++++Older review(s).....2 stars for whatever sucky computer system they have. Holy cow, they can never seem to bring our company up by searching for our name without an account # at the ready when I call. Even our own CRM lets you look up a client by name, address, phone #, etc. I think those are pretty basic search options in this day and age. Particulary for a system being utilized by a big corporation. Lady who answers is nice. Too bad they dont give her the proper tools to do her job or further training or something.3/26/2018 - Call today and speak directly with our rep to let her know that we have moved and that the location for the uniform pick up will be different. Our new site requires specific instructions so that we can be found as we are not an open-to-the-public business (door locked, no signage as of yet, big building with multiple suites/offices, our entrance is not located off the street, etc). I am thinking since addresses and driving to the right place are a big part of the drivers job, I ask the rep to relay the details conveyed to make HIS JOB easier and so that we can the service we signed up for. She says they dont do that / have capability of doing that. We go round and round as I am confused why relaying such things would not be an integral part of their company functions. Finally, we get to the point of discussing of the driver giving us a heads up call to which she said she would give him our # to do that. Okay, so one can relay a phone # and message to the driver to give us a call ahead of time, but no specific instructions/directions to our locale can be communicated nor do they have capability of printing it out on his route paperwork? And she is talking to me like IM the crazy one. Seriously?!! Not even an apologetic tone for the inconvenience or effort to do things just a little bit differently to accommodate a customer on a seemingly basic / wholly reasonable request. This company is seriously backward. Time to start looking elsewhere.

John p. has been my account delivery man for quite some time and he always has a smile. if I ever have a problem(usually due to me forgetting something in a pocket) john has gone above expectation and made a special trip on his time to help out. please keep him on my route!

Our delivery guy is the best! A pleasure to do business with and really takes care of us!

My RSR is the best!! Highly recommended.

Do not go to this place or do business with them they will lock you in a contract and they will rip you off. Worst company every literraly will rip you off.

My RSR is the best!!! Highly Recommended

UNIFIRST HAS BEEN NOTHING BUT GREAT FOR US. ESPECIALLY WHEN DEALING WITH STEVE, HE HAS GONE THE EXTRA MILE TO MAKE SURE WE HAVE BEEN HAPPY WITH EVERY VISIT!

Highly recommended, great service and great customer service

Steve great driver and deliveru guy

THIS PLACE IS A CIRCUS. Everyone blames someone else for the mess up instead of fixing it. Complete joke! go to cintas instead thats what we are going to do!!!!!

Greg is wonderful, always friendly and personable.

Steve is great! Great job!

Steve is great at what he does for us

Worst Company.All Customers service employees including Management irresponsible,rude,non professional.

Matt is awesome!! Keep up the good work!!

Fantastic service from our driver Scott

Steve is awesome, would recommend.

Never the same driver, shortage of items every week from all employees. Poor clothing quality, clothes are returned unwashed and not fix. Im a current employee using their uniforms and some came back too short or too tight. They said the would change out our stuff from old to new and its been 4 months.

John is the best route guy

Steve is an awesome driver.

Steve is the best rep.

My RSR is the best

Very pleasant representatives.

My RSR is the best!!!

Steve great job

Great sales department

Steve is the best

Steve the best