I ordered colored golf balls a month before my wife’s birthday. Never received the shipment and of course didn’t have it for her birthday. Sent several emails and several phone messages. Bzany didn’t respond to any of them. Fortunately I was able to cancel the order & get my money back. I agree with others that there should be a zero rating for this company.

The customer service actually got back to me pretty fast and canceled my order when it looked like I wouldnt be getting it on time. I was surprised actually because of the bad reviews but it seems like they are really trying and I appreciate that.

I ordered a birthday balloon for my child in may from this site it showed on aug 20th only to them check my bank statement to find ive been double charged... Im never using this terrible company ever again ... Dont do it I repeat dont do it unless you want to waste money and be overcharged.

BZany has been nothing but spectacular in their products, price and service. I knew what bulk products I wanted within a certain price range, and they did the research and provided me multiple options to select from. Everything came in on time, exactly as ordered and priced. They have been supporting our charity golf outing for years and Ive never been disappointed. Just love working with the BZany team!

ZERO STARS I couldnt post with out at least 1 starI ordered 3 bags of latex balloons 18 days ago and just got an email that my order was shipped but not yet in the system .I live in the same county as the company, 12 miles away.18 days is unacceptable time to wait for a same state order . Their website says UP TO 8 DAYS for delivery.

TERRIBLE CUSTOMER SERVICE BEWARE! I ordered bulk hats from this company and received completely different items. I’ve tried contacting this company through email, website form, and calling their store / other affiliated stores with no answer. I’ve tried probably 20 times to contact this company and it’s been weeks with no response. Do not waste your money here, there’s no guarantee you’ll receive what you order and god forbid there’s an issue you’ll never be able to reach customer service. BZANY CUSTOMER SERVICE PLEASE CONTACT ME TO RESOLVE THIS SITUATION!!

DO NOT ORDER.....This is a fake company. They dont send out balloons. Once your money is collected, you will not get a shipment. First time I ordered intentionally. The second time 1 year later was by mistake. Id forgotten the name of the company. Same result both times. Placed an order, no order sent. Be advised. Its a fake site to steal money.

Since my previous review I have ordered 2 more times from BZany. Both times my items arrived in good shape and in a timely fashion. That makes 3 very good experiences and only one bad. I am changing my rating to 5 stars. Im giving them a pass on my first bad experience as sometimes things just happen. Clearly there is not a pattern here. The items I have ordered have been lower in price than I could find anywhere else, so I would now encourage people to check them out.Please see my updated review below, the first paragraph was my first experience with Bzany, the second paragraph my most recent:Count me in with the unhappy people. I would advise that you do not count on getting the things you order from BZany. I have an order still listed as in process now for a month. I finally called, as these were to be Christmas gifts, and was told that they did not have a ship date to offer. I noticed that the items I ordered are no long available. No communication at all. Really, a third-rate operation.I am happy to update this review. Its true, my first experience was not good. But an item I had been looking for came up on a google search on the Bzany site. I had more flexibility of time so I decided to give them another try. I put the order in, and decided after just a few days to send a message about the order to see if they could tell if these items were indeed in stock. They got right back to me and said yes, they had them and they were being shipped. It didnt take long for them to come either. So I got a difficult-to-find item at a great price, and it came quickly safe and sound. My advice is if you have a concern about a delivery date, dont let it go too long. Be proactive in communicating with them and you should be fine. I am back to being a fan, updating my 1 star to 4, one star down only because of my bad first experience.

Be careful what you order- you may get something different than you think!!!! If I could give zero stars I would. Deceitful advertising and horrible customer service. They used bait and switch to have me order the wrong color hat. Photo of white cowboy hat and they ship me black ones. There is no photo of a black hat - just small print that it was black. That’s called bait and switch. And they would not accept a return. Unacceptable! I’ll be reporting them to BBB.

Ordered a costume on a Monday, paid for 3-5 business day shipping and it arrived on Wednesday no problem!!! The costume is perfect. Exactly what I ordered. Don’t know why all the bad reviews???

I ordered my daughters Halloween costume on October 5th with economic shipping ( up to10 business days). On the last day of expected arrival ( Oct 19th), we still have not received it and emailed the company. They responded “Unfortunately, part of your order will be delayed because it is on backorder. “ Turns out that “part of your order” was the entire costume. The company didn’t mention on their website ( when I placing my ordering) that they didn’t have the costume and they would have to back order. So it still has not been shipped (in fact they still don’t have the costume) and at this point, the costume had NO CHANCE of arriving before Halloween. However, their website still allows the consumer to order the costume on their site with NO notification that it would NOT arrive in time. This is crazy! They are advertising, and asking for the a consumer to purchase something the company does not have, and the company has no idea when/if they will receive it.I originally ordered it when there was a lot of selections on costumes, costumes were still on sale, and I had lots of time for delivery. Now I have to find a costume with very little selection, purchase at a non-sale price, and pay extra for delivery. AND the only resolution the company offered was a refund! How nice of them! Save yourself a lot of aggravation and DO NOT BUY FROM THIS COMPANY!

DO NOT ORDER FROM HERE.I ordered a pool floaty and costume ears back in June and never received my order. I sent half a dozen emails and tried calling the company twice and never received any answer or any contact from them whatsoever. My order still appears as pending on their website even though its been over 4 months. I was completely robbed of the money I spent because I received NOTHING.

I ordered an item a month ago and still have not received the item. They did respond to my email, but it has been a week since I heard back from them....we will see what happens.

DONT RISK IT!!! I placed an order on 2/24 and on 3/4 I reached out because I never received the order or notified of any problems. I was told half the products were on back order. After speaking with my client we decided to take what they have because the event is in 4 days. Well I was told their policy is NOT to ship partial orders and my only option is to wait or cancel. Really. Needless to say I emailed back and explained I really needed what is available and to please send the product because customer satisfaction should be more important than a policy. The only response I got was a cancel order email. Unfortunately this was the only company that sold what I needed. Luckily for me my client was very understanding and I offered more services to cover the cost. Thankfully I have a Satisfied customer.

Have not received my order after 3 weeks and I paid for expedited shipping.

I placed an order on 08/31 and paid over $20 for expedited shipping. Its 09/08, and I have yet to receive confirmation that the order has shipped. My event has passed and I no longer need the items. Ive attempted to call and completed their contact card to cancel my order with no response whatsoever. If I could rate this company as 0 stars, I would.

Ordered an item April 21st and still dont have any shipping information. The order is still pending. Really how ridiculous. Definitely do NOT recommend. And I love how they respond to the 5 star reviews but not the 1 star reviews. Dont waste your time people.

I ordered mini angel figurines from BZany in November. I heard nothing from them so I e-mailed on December 4, 2019 and was told they were on back order. I had not heard for over a month so I e-mailed BZany again January 14, 2020 and a week later I have heard nothing by phone or e-mail. I called today and got a message stating no one was available. I am quite frustrated as these were to be Christmas gifts. I am trying to cancel order and get my money returned. I will never order from this company again. I only gave one star bc only way I could send it. Do not deserve any stars. Very poor customer service.

DO NOT order from here! I placed an order for a Halloween costume on September 30, today is October 30 and it did not arrive. I’ve tried to reach them but they don’t answer the phone, and don’t return messages or online inquiries. I found them through Google shopping....NEVER AGAIN. Save yourself the stress and order from a reputable place.

Placed order weeks ago and never recieved product. Contacted BZany multiple times with no response back. Now I have been charged for items that never shipped. Horrible customer service! Would not recommend purchasing anything from them. Highly disappointed.

Terrible customer service. They do not update your order unless you ask. Then, they further complicate the issue by essentially telling you that they can’t look you up by email. Then give you the typical Covid excuse. Come on, wish from China is faster. They are no joke, 10 miles from my house. Use any other company. 35 plus days and they still tell you the same nonsense. Don’t use. Only positive is they actually refunded my order quick. I should of checked google and the BBB before buying. Only 6 ok reviews on google with over 100 negatives. BBB SCORES THEM AS AN “F”

This company are complete crooks!! I ordered a Christmas gift for my son back in 2019, and up until now I never got a response from them. I emailed a detailed message to get info on the items, but I never got a reply back. Im convinced that this location is either a hoax or there is no department responsible for accomodating customer service matters. Never got my items or my money. Never intended to donate my money to these people!

Ordered on September 2nd and still havent received my order. In addition, i have contacted Customer Service 3 times and no response. My daughter is so disappointed that she may not get her Halloween costume!

I WISH I WOULDVE READ THE 1 STAR REVIEWS SOONER I WOULDNT HAVE ORDERED. ITS BEEN A MONTH AND I HAVE YET TO RECEIVE THE ITEM.IVE EMAILED THEM SEVERAL TIMES, THE ORDER WAS ON BACKORDER I WAS NEVER NOTIFIED TILL WEEKS AFTER I CONTACTED THEM.ITS BEEN A MONTH NOW NOTHING HAS BEEN RESOLVED.I DEFINITELY DO NOT RECOMMEND THIS PLACE :(

I ordered a How to Train Your Dragon costume for my son for Halloween (placed on 10/22), I paid for two day shipping and I still have not received the product. My child had his heart set on that costume, and by the time we figured out it wasnt going to be here in time it was too late to get it anywhere else. Ive sent a number of messaged to their customer service team with no response. The website still says my order is in-process which, to me, is unacceptable. I paid for a product I did NOT even receive, and my son had his heart crushed.

I am very happy with my purchase and the excellent service. It arrived very quickly and was packaged with a lot of care. Thank you!

I ordered a desktop water fountain and couldnt be happier. I was worried that I wouldnt be happy with the sound of the water but its perfect. It was delivered very quickly.

People are thinking this is scam but its not. I ordered back in July. It shipped out October 1st. Got it the 3rd. I believe they dont ship till October like other costume stores. My son was very happy with his Bendy costume!

Extremely disappointing!!!We are a clown company that we order frequently from websites on party items, i tried this company for the first time trusting the reviews place an order on a costume that after 10 days of ordering that was guaranteed 7 day delivery, I had to emailed them to check on the status of my package, since they never answer the phone, its always a recording. Short story long story they emailed me back saying that my item was in back order, and didt even bother to email me to let me know that, i requested my refund immediately since the party was that same weekend, no theyre telling me it was a credit card hold and not a charge, which is a lie I called my bank and took a screen shot of my statement and emailed this to them as a proof that it was an actual charge. I have not received an answer in 5 days. So please do not order from this people.

Ordered a Halloween costume for my 6 year old in early Sept. and it never came. Do not order from them!!!!

Buyer beware! They sold an item they did not have in stock, nearly a month later and still nothing. Poor communication. Will never use again. Big mistake and caused big disappointment for my kiddo.

Paid almost $30 for two day shipping over a week ago. No response via email, phone, or Twitter. $75 down the drain and my daughter doesn’t have her Halloween costume. Ruined the day for our whole family as we were doing a group theme. Never order from them. Am contacting my attorney and better business bureau.

Would give zero stars but I guess you have to give one...Do Not Order from these people, it is a scam. Ordered a month ago and never got products and no one will answer me back at all! I filed a claim with the BBB too hoping that would help. They need to be shut down!!!

I ordered 3 party favors for my daughters birthday. Everywhere else was out of stock and discontinued the product. When I received my order from the company, only 1 was in the package! They still charged me for all 3 including their rediculaous shipping costs. I emailed them and they apologized (very rudely and not in anyway sincere) and refunded me for 2 of the items. This all sounds nice except they never asked me before they shipped my product what I would like to do. I would of declined the order and found something else. I asked them to refund some of the shipping costs because they never contacted me and still decided to charge full price of 3. It sounded like they would of never of refunded anything if I never contacted them.....very shady. They still have not contacted me back. The worst customer service I have ever dealt with. I wish I read the reviews first.

I ordered a costume on 9/30/19 and it still has not arrived. The website still says that the order is still in process. I have emailed the company many times through their contact us link with no response. I just want my money back. Waste of time!

This website is fake they take ur $ never responds back to any e-mails so I reported this company to the BBB.

I received all of my product timely, and better than the pictures. The communication leaves something to be desired. I cant wait to decorate. Everything is really awesome. The prices were good too. I did find everything, and more. I would have ordered more probably had the feedback been so negative.

I placed a order for 18inch stuffing balloons and I have not gotten any response from them and I contacted them several times they never respond to my messages they don’t seem to care Poor customer service

Do yourself a favor and NEVER order from this site. I have been waiting for an email response on an order that was placed 2 weeks ago and the email address comes back undelivered. Dont bother calling the phone #, there is never an answer. I wish I could give 0 stars, that would be accurate. BTY 1 Star is not even close.....

I wish I had read these reviews first. Do yourselves a favor and do not give this company your business.Beginning of October, I ordered a costume, received a confirmation and everything. After two weeks with no shipping confirmation, it took multiple phone calls and messages to get a person who then said it was on back order.Yet they had already taken my money and given me a confirmation number.My costume never shipped and right now Im making sure my credit card company cancels the purchase. Save yourselves the trouble and go elsewhere.

I ordered from them at the end of December 2016. I paid for the expedited shipping but never received my item. When I emailed them, I received a prompt response that the item was on backorder. I waited a couple more weeks then requested a refund. They promptly refunded my money. I didnt want to give 1 star as their communication was excellent but couldnt give 5 stars because they never had my item to ship out. I hope they can resolve their issues as I love the products they show they should carry.

I ordered a Halloween costume on 10/2 that I needed by 10/29. The website said it would take 10 business days to arrive. I sent an email after 10 days and was told at that time it was on back order. They said they would then send it priority mail and I would have it on 10/28. It arrived on 10/30. I went to the local Halloween costume shop on 10/28 to get my 8 year old son a costume for his Halloween parade. Luckily, the local store had the same costume so my son was not disappointed. BZany lost my business. If you have a deadline, I recommend going with a different seller or ordering much, much earlier than you think is necessary.

I ordered my sons costume here online October 9th and I never recieved it. I called many many times, no one ever answers, and they never call you back.I emailed them numerous times also, they never respond.DO NOT shop here. They just take your money. They are thieves.

Do not order from this horrible place they sent my daughters Halloween costume without the wig I paid for 3 to 5 days shipping over two weeks later they overnighted it to my house I got it the day before Halloween we had to run around looking for a way to finish her costume I sent them an email complaining about it and they never even responded to me

Never received my product. Couldnt get ahold of costumer service. Fake company.

I had the same experience as everyone else. My wife ordered a Halloween costume for our son at the beginning of October and after more than a week passed, never received any word on it shipping or anything else. We emailed them to find out the status and never received a response. Finally, we emailed them again to cancel the order as no charge had ever even been posted to our account. The only good thing they did was email back and confirm that it was cancelled. Do not order from them.

This is the worst company. I ordered a costume two weeks ago and still nothing. When called nobody answer, email them no response. People told me i should file a law suit against this company. My order is still pending so you can cancel my order. If not we will have a law suit on your hand not just from me,but everyone else who have ordered from this company. So please contact me as prompted.

Worst service I ever had!! I placed an order for my kids birthday a month in advance. waited a month never received it. I emailed the company they then decided to tell me it was back ordered. 5 days before my sons birthday. I asked for a refund they then wouldnt answer any of my emails after that. Thank goodness I payed with pay pal they got my money back finally.

STAY AWAY!!! Never rated anything before but DISGUSTED with this company. Purchased a pottery clay glazed decorative pot. They shipped it in a box. ... With zero packing materials. OF COURSE its gonna break. Arrived shattered. Said they will refund my money. Its been a month with no credit received. Luckily my credit card company is disputing the charge for me.

They were quick to take my money but its been 6 weeks and no costume. Ive emailed 3 times and called 3 times with absolutely no response.

I agree with all the other comments, which I should’ve looked at before I ordered. DO NOT order from this company. I ordered an item in September 27th and I am still waiting on it. The day is November 16th. I emailed multiple times still no response. But they did take the money.I would also give them a 0 if possible

I ordered some things from this company and after I placed the order I saw the reviews and panicked. I emailed the company and received prompt and fast response. They were in contact with me and updated me where my order was... I paid express shipping and received it on the day it was meant to arrive.I would definitely recommend them, was extremely happy with the service.

SCAM alert! I wish I had read the reviews prior to ordering a costume for my daughter. They have never shipped the product and will not respond to any requests for status or refund.

Awful customer service. I placed an order for my son’s costume on 10/10. I have emailed twice and called once and no response. Tomorrow is Halloween. I will never again attempt to purchase from here. So disappointing and so frustrating to purchase WAY in advance and wait and not get what you ordered.

I would put ZERO stars if google would let me. I cannot begin to express how disappointed i am with the quality of the double ninja swords that we purchased. These are the same quality or worse than I got from our local dollar store for $3. We paid Bzany $30(Im not exaggerating) What a burn. dont waste your money. the swords were falling apart out of the box. the website clearly says all sales final too... If you look for it. Save your money and keep looking...

Ive been trying to contact this company for the last several days, still no response. I ordered 2 Female Day Of The Dead photo/balloon holders and they look nothing like the picture on their web site both are painted very badly and the paint is peeling off one of them. I also never received my email confirmation stating information of the transaction, but my credit card was charged. Ill give them till the end of the week to respond if I get no response after that I plan to call my credit card company and dispute their charges. Use caution when ordering from this company!!!

Do not order from this company. I tried to order my daughters Halloween costume from them. Website said it was available but I did not receive a confirmation email. After 4 phone calls and 4 emails, the last of which I had to threaten to report them, I finally got an answer as it was on backorder. Funny, that’s not what the website says. I asked when would the item be available and would I have it for Halloween? Answer was “don’t know.” I told them to refund me immediately or I would report them. Thankfully they did refund my money. I don’t like being a threatening person but I had no choice where this company was concerned. Save yourself time, money and agrivation and steer clear of this company. Granted I should have checked the reviews before ordering but when you keep running into “out of stock” and finally find someone who says they have it, you don’t think to check reviews, you usually just order. Live and learn. Their slogan should be “BZany disappointing children all over.”

Ordered a costume 2 weeks ago which has yet to ship. I reached out to this company twice and have not received a reply. I will now claim this back with my credit card institute. If I could have given them 1 star I would. Beware and read the reviews before placing an order, I wish I would have!

Do Not order from this company. They have poor customer service and lack of communication. I ordered a my son Halloween Costume on October 9th and shipping is suppose to take up to 8 days. I received no confirmation, email or tracking number in regards to my purchase; however, they did take the payment for the product. 3 weeks later I call & email the company since I never received they item in the mail. I finally get an email response (10/26/17) saying my item was on back order. Now if I had not inquired I would have never known. This is ridiculous because if they new the item was on back order they should of emailed or called letting us know as soon as possible. I would rate them as a zero if it was possible.

This company does bad business... I ordered a kilt off of this site with express shipping. After 3 days of not receiving an email saying my item had shipped, i sent an email and got a response within two hours, was told the product was on back order and it would ship as soon as it came in. That kind of defeated the purpose of the express shipping... I was told my shipping would be changed to reflect the difference to becoming standard shipping. After being charged the original amount for express shipping i have been trying for over two weeks now to get back in touch with someone about my issue. and have yet to receive a reply. I will be contacting the Better Business Bureau with this issue... please do not waste your time with this company

I ordered my daughters costume a month in advance. Still sitting in order in process status. I have left voicemails and messages and NOTHING!

Received everything as promised and on time as promised, had great experience with bzany customer service. Will definitely be my first choice from here on out, far better than the rest.

I made a group order online, and I requested for an expedited shipping cost just to never get my products. They never arrived. Bzany does not respond to my calls nor to my 2 messages. There is no way for me to get a refund. Is this company a fake online business? I want my refund ASAP.Its been three months, since I wrote this review. I still did not get my refund. They took my payment, never delivered my products, and did not respond to my emails.

Please consider another company when ordering. Ordered costume for my 3 year old daughter on October 3rd and still havent received the item and the payment was deducted from my account on the 3rd. Ive called the company multiple times, emailed them and contacted through PayPal with no response. We now have to go with another option and my daughter is super sad that she wont be able to be Daniel Tiger. Stay away from this site.

Terrible service. Due to poor goods descriptions I tried to contact them for four days in a row. No result.

I placed an order and added that Id like the 2 day delivery. I ordered on a Saturday and figured that it wouldnt be shipped until Monday so come Wednesday it never came. Thursday I went searching for a way to call and check whats going on and only found an email. I emailed them that I ordered it and was going to pay extra for the 2 day shipping because I needed it by a certain date and if it couldnt be here by then I needed it cancelled. They never said that it was on back order and never contacted me with any info until I emailed them. They emailed me back with no explanation just that the order was cancelled and my card wasnt charged. This all seems very sketchy to me and I will be watching my account closely because they now have my credit card information.

This is the worse company! I paid extra for 3-5 business day shipping and I still have not received my order. I have called more than once each day as well as written to them on their website with no response. I was really hoping to get my order in time for Halloween since I ordered it in advance but that will not happen. I would like to get my money back but there is no way to reach anyone. Do not order from here!

I should have definitely read the reviews before ordering from Bzany. My first incling something was wrong was when I paid and got no confirmation # on their website or confirmation email. I tried to cancel the order the very next day. I left a few voicemails to the number on their website (which they NEVER answer) and I sent emails using the Contact Us form on their website. Supposedly if you do the latter, they respond faster. Well I’m still waiting on a response.Two months later I receive a shipping notification. For the last week I have been trying to return a costume I do not need and had already requested to cancel. HORRIBLE customer service is a gross understatement. They will be reported to the BBB and I hope they get shut down.

I ordered a green squid hat from on their website that said as shown and it came bright purple which didnt work for our purpose of needing a green squid hat. I contacted them but they said you dont get to pick the color and I told them their website specifically said as shown and showed a green one. No where did it say it might be a different color. They didnt care... I wont buy from them again!!

Horrible customer service. The costume was delivered in horrible condition... Please save yourself some $$ and the disappointment and shop elsewhere.

DO NOT ORDER FROM THIS WEBSITE!!! Ordered a balloon for my sons birthday and they sent the wrong one. Contacted them and finally got a response after almost a week. Stated that they were going to send out the correct one after I had to email them a picture of the one that I received, even included a picture of the one that I had ordered. They did send out a new balloon but it was the same one that they had sent me the first time. Tried contacting them again through email and phone messages and no reply what so ever! Way to steal from people without delivering a product!!!!

I ordered 50 small football bowls. I received them in a week. After reading these reviews I got weary and sent an email to the company to confirm. They promptly got back to me and assured that I would receive my order.

Ordered a Halloween costume for my daughter and it never shipped. When I inquired I was also told it was on backorder. I cant believe this company is still in business.

I should have looked at the reviews. They are correct horrible customer service. I ordered August 28 and it is September 19 no one will respond and I have yet to find a number to call . I hated to even leave one star but it wouldnt let me post it without it.

Do NOT ORDER FROM THIS COMPANY. THEY HAVE HORRIBLE CUSTOMER SERVICE N NEVER SHIP OUT THE PRODUCT SAYING ITS BACK ORDERED. THEY ARE GOING TO RUIN KIDS XMAS. THEY NEED TO BE INVESTIGATED. I WILL BE REPORTING THEM TO THE BETTER BUSINESS BUREAU.

Horrible customer service! I emailed them about a plastic straw that was broken in the package when I opened it and they emailed me back asking for a picture. I tried emailing the picture and I got a message from Gmail saying my email couldnt be delivered for some reason. That was the same email address that was used when we were emailing back and forth. Seriously?! Horrible customer service!

If I can give this place 0 stars I would!! Placed a costume order and it said that I would receive it within 10 business days and after they took my money they sent an email saying that the costume was on backorder. It should have said that before me placing the order. I have been sending them request to contact me and they will not contact me back. When you call them they never answer! Do NOT order from this place! Horrific experience!!

Bzany is the WORST company that Ive EVER ordered from!! I never received my order, and when I emailed them to find out what was going on with it..it took 3 separate emails from me before they would finally respond. They did not care at all about me being dissatisfied...and after 3 months of not receiving my order, I finally canceled it. They said that they would cancel my order and NEVER even once apologized for this terrible customer service that I received. Buyer beware...and stay the heck away from this company!!! Oh and...the ONLY reason I rated this company with 1 star is because it is required that you pick one. IF I could have posted this with a 0 star rating I most definitely would have!

Ordered some Halloween decorations. Received half of the order. Their customer service was no help and I never did get the rest.

Same as so many others. Item was backordered, except there was no way to know this until I wrote to customer service. So we did not receive it for Halloween. From other reviews it sounds like calling this place a scam is not too harsh.

DO NOT ORDER FROM THIS COMPANY! I never received my order and failed to contact the company through the email or phone number provided on the website!

HORRIFIC customer service. My order has vanished with no trail or reason why. I’ve contacted FOUR times with no response. This costume is now impossible to find. So much for my daughters being Mal and Uma. Smh. Horrible. Don’t order from this company if you actually want your items. Never again!

Horrible scam, have never shipped item. Its been 2 months.

Ordered a surprise birthday present over a month ago still has not been shipped out. I could not get an answer EVER on their phone. I actually dont know why they even have one listed since it is NEVER ( not once in many many calls). I would go elsewhere to order due to the lack of communication and service

PLEASE DONT PURCHASE FROM THEM!!! I am one that never writes reviews even if I am mad but these people are so unprofessional and just horrible. I would put 0 stars if I could. I ordered from them, package came in so bad condition. Box looked like it went thru a hurricane before stopping by my home, it was open with little tape around it. So when I finally see the items, 4 out of the the 7 I ordered are ripped (of course just looking at the condition of the box, how will they not be ripped). I went ahead and called them, nothing. Then I sent the email SARA HENIG replied fast, but asked for an email with pictures so I went ahead and sent them and till the day I am still waiting for a response.

Ordered 3 costumes (as they were the best price I could find) from this website 5 weeks in advance of Halloween thinking they should arrive in plenty of time. 4 weeks went by and I started to worry, so emailed about the status of my order and found out the whole thing was backordered. Asked them to cancel my order and refund through PayPal (which they did next day... whew), but now Im scrambling for Halloween.

I have ordered on the 19th Sept and its now the 2nd of oct tland paid 2 day shipping still havent received my order. They want answer there phone have left messages and emails. NO responce. Will be reporting this company in every way shape and form I can. HORRIBLE company or thier scamers!!!!

Bzany has the best selection, prices for any occasion, with prompt delivery!

My story is the same as the other recent reviews. I ordered a costume and paid for 3-5 day shipping. It shouldve been here no later than 4 days ago. I never got tracking info or anything, so I started calling and emailing 5 days ago. After threatening a paypal complaint, I FINALLY got a response saying my costumes were on back order and they would ship as soon as they came in. I immediately emailed back and requested a refund since the costumes will be pointless then and their website said absolutely nothing about being on back order when I placed my order. I have received no response. I sent another email, still no response. DO NOT ORDER FROM THEM.

I purchased a tabletop Bird fountain.I received a email to confirm order.I kept checking statis of order and it stated order in progress..I recevied a email that order being shipped. I received order.My experience with BZany was good.I would order from them again.

This place simply said. Is Junk. They do not communicate, respond or give you what you order and pay for. They are the worst. Do not even attempt to buy from them.

This company is absolutely horrible! Ordered a costume for my daughter and I never received it! They have already received payment and I paid extra for 3 to 5 business days of shipping. I have called constantly, emailed them and sent a message through PayPal with no response from them. STAY AWAY FROM THIS COMPANY! We now are out of a costume and money!

Order cancelled after waiting 4 months with no update.

I should have done my research prior to purchasing from this scam of a business and I use the term business very loosely because there anything but a professional, legit business. I purchased some balloons from this company to recieve nearly half of them defected. When I brought it to there attention the day of receiving my order they requested for photos which I submitted to only have them quickly take no responsibility but instead blame me somehow for the broken balloons. I was quite offended so when I responded to there absurd accusations of course I recieved no reply, no apology, no nothing. There customer service is horrific. TIP: Save your self the hassel and pay the extra few dollars. This company will never get another penny from me.

Wow, why didnt I read the reviews. Same as everyone else. They take the order, never ship, and dont say a word. When you finally contact them, its just backordered. SCAM!!!

I purchased a windchime that they were selling cheaper than any other website. It was a gift, and the next day I clicked on order status, and it didnt tell me anything except in progress, so I emailed them, and they said it was out of stock, and did not know when it would ship. So I found the item somewhere else and bought it there. I called bzany to see how fast my money could be refunded (they use PayPal which is nice) and no one answered the phone (it was after they supposedly opened). I emailed them and my refund was posted within 2 hours. Meanwhile, I got another email saying the refund would be posted within 10 days. I was glad it was done so quickly. I would have been very happy with bzany if they had said on their item page that it was out of stock and not wasted my time.

Poor description and quality. It was a cheap$20.00 lesson. Avoid this company, scam artist.

I paged extra to get an item in 3 to 5 days and it took 13 days and they didnt even ship it until 10days after I had ordered it and had complained that I hadnt received it and refused to refund me the additional postage I had paid

I believe this is a fake company ordered a costume money was taken out immediately but I have not heard a word since Ive called Ive emailed nothing

Terrible service. They never contacted me to notify me that the products I ordered were out of stock. When i checked, their website was still showing that the supplies were available. I will never order from them again. Update: I email them everyday asking them to cancel my order and they still dont respond.