I am currently awaiting a service on a pearl necklace that I am constantly having to remind them of. It’s inappropriate for a customer to continually call which frustrates both parties when the job should just be done. Customer service as far as repairs are concerned they are SUB PAR!!!! I will update as details unfold. Because my initial repair due date was August 8,2021. It is now August 16, 2021 and they are just telling me that they had to send it off to another jeweler because their jeweler doesn’t work on pearls. You’d think they would’ve relayed that information to me before they received them in the first place? God Speed

Save yourself the time and headache and visit another location. The manager told my wife to paint the inside of her engagement ring with nail polish. The assistant said it would take two weeks to send the ring out and get it replated. The next day we went to the Savannah location. They were baffled when we shared our experience and replated our ring within two hours.

Mark was extremely helpful in assisting us find a wedding band that matched my fiances unique engagement ring. He went above and beyond to make sure we were satisfied. Great customer service

Go in and see Mark, Christian or Liz. They will make your visit worth your time if youre looking for a great place to buy top of the line jewlery and stones. I recommend Jareds above any other competitor. They will blow them all out of the water. Trust me. I trust them.

Hope that UPS doesnt lose your package or someone steals it off your porch. you will still be in for the money you spent. Why wouldnt they send it with signature required. I never received a very expensive piece of jewelry and I still have to pay for it or my credit will be ruined. NEVER AGAIN WILL I SHOP WITH JARED!!!!

Good service.

Was looking for a one of a kind piece as a gift. Sales staff was awesome. They helped me find what I was looking for, had it shipped in and they even helped me make some changes in jewels that I wanted so I to make it that one of a kind custom piece. Great service and great pricing.

We had a great shopping experience! Courteous and knowledgeable staff and very nice items to choose from with good prices; we’ll be back...

I’ve bought two separate items on two separate occasions and both time the experiences were unsatisfactory. The first item I bought was a watch for my anniversary. I wanted to get the watch engraved they said that was fine and it will be ready within the time that I needed it. Well the day came that they told me it would be finished and they never called so I called and the associate that answer the phone was not even tracking the order nor could she find it in the system. Eventually I got the watch but it was late and they never apologized. The second item was a new wedding ring. This associate (Angela) told me it would only take a week to get the ring sauntered so I said ok let’s do it. Week later I decide to call and the associate that my slip said my ring would be ready after a week and half so I was pissed. So I waited a full two weeks from the date that sent it off and guess what?! It wasn’t ready! When Angela finally called me to tell me that my ring was ready she said they opened at 9am and I could come first thing in the morning as I had a flight to catch... so here we are 915 and they are not open even though their door says they are open at 9 and the ducking associate seems to have an attitude. I am pissed because I have plans and would like my ring. Needless to say I will never come to this Jared’s again

I was in here for my friend, staff was helpful to him but quickly added a 50% off the price tag as showing him the ring.

Christine and Ms. T along with the whole 204 Tanger Outlet crew are GREAT!!!

Great people, great service and great prices. I wont go anywhere else...ever.

Unscrupulous sales people. Added the $75 lifetime jewelry guarantee to my bill on a ring I purchased without my permission. Typical sales people working on a commission.

Great service and great quality of jewelry.

Awesome service great people

The google maps location us nowhere near Tanger or the stores location

Great Experience.