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The Peterbilt Store - Savannah
101 Barrow Dr, Pooler, GA 31322, United States
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The Peterbilt Store - Savannah
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Le
Review №1

The folks here are wonderful! In four years, only the second time I have stopped in an establishment with a truck issue and not be hit with, hey man its gonna be a leap year before we can have a tech look at it. Warm greetings and knowledgeable techs got us in and out within three hours. Appreciate the work.

Mi
Review №2

They were very professional. They told me what they thought my issue was. They worked hard to get me in out of the shop. However I first rated them 3 stars. That was because the very next day I had the same issue. So I called in and I did not like the response I was given. But after speaking with the regional service manager. He understood why I felt how I felt. And he explained to me that person I spoke with was new. Like less than a week new. He also said he would speak with the person just to make sure they understood procedure. I really appreciate the fact that he reached out to get my side of the story. He is really wanting to help me get my issue resolved. I thank you for that and look forward to doing business with you all in the future.

Ca
Review №3

Five star experience. Not only did they get my truck in within minutes of being there. They were professional,accommodating,expeditious,and very fair priced. On top of all of this they accepted my dog and even gave him treats. By far the best dealer experience I have ever had!! Highly recommend the pete store for all your truck needs!!!

Te
Review №4

I had an airleak and I went in and didnt know what the piece was. He looked at it looked it up on the computer told me I didnt need a new everything this piece breaks down to 5 pieces and sold me what I needed. Excellent service, saved me time and money.

an
Review №5

Had our ac system go down on our truck and had 2 dogs with us...this group was amazing, got us done by 5pm let the dogs in the driver lounge.They communicated all day long and were very friendly and knowledgeable. Big difference from the Pete store in Ringgold Ga. Definitely recommend this place

Ro
Review №6

Would give this place 10 💫 stars if I could! Everyone in here is wonderful. They have literally saved my truck and in turn saved my life. No one else will touch my truck if I have my way. Chase is great, Mark (mechanic) is great, Morgan is so awesome and thats just the tip of the iceberg. Every last one there work together to get 🚚 trucks moving. You wont get any BS claims and needless work from them. Straight up and honest. Thank you all at The Pete Store.

Br
Review №7

Was motivating south on I95 when my DEF gauge went to E and de rated my X15 by 40 % called the Pete store at 1:30 pm they said Bring it in and they would be able to look at it immediately by 5 o’clock I was out the door by 5:00 pm their regional service manager happen to be there that day Steve and he’s very knowledgeable and very helpful great job guys

Je
Review №8

Great service and reasonable rates took my truck in today because the warning light to grease clutch bearings came on which I have been paying ta to lube my truck which I’m finding out they have not been doing but these guy’s and ladies squeezed me in and was fast and friendly thank you

Ti
Review №9

My husband has been here for service several times this year. We cannot be more satisfied with the quality and service at this location. The staff is very professional and their knowledge is top notch! We would not take our 2019 Peterbilt anywhere else!

E.
Review №10

I am a repeat customer. This is my home shop of choice. Great Staff. Good turn around time. Gets the job done right!

Te
Review №11

Chase will do his best he’s a top notch mechanic

Au
Review №12

I have to say, this place always has the filters and parts im looking for. Even DEF filter. And very nice.

Wa
Review №13

Good people

Ja
Review №14

Very good people very courteous and helpful

Sh
Review №15

Took my truck to this location on three different occasions, missed over a month of work and the services I paid to have done still wasn’t fixed properly. Better technicians or mechanics are needed at this location. Returns are typically slow and they stay backed up which probably is the cause of such poor work.

Du
Review №16

Great spot, great products and didnt call the cops for us doing wheelies in front of their place. 5****

Jo
Review №17

Morgan was great at front desk.

Sh
Review №18

Originally was happy with these guys.They convinced us they could fix our problems easily. More than $7000 in repairs later, the truck has more issues than I started with. Nothing they did turned out right. Alternator belt wasnt put on right eating up the belt, the nox sensor they replaced they left the harness wire unsecured and it melted on the exaust pipe, the wiring issues they supposedly fixed came back with additional components having problems, unnecessary parts were replaced that didnt need to be, ect...Just pitiful ultimately.Not bringing it back to them again.

Do
Review №19

Waited all.day for my friend to pick up his truck and it still had problems when it left.

CH
Review №20

A BLESSING FOR THE WINTER, WHEW 😎🤓😎🤓

Ka
Review №21

Great people Great place 👍

De
Review №22

Truck had a derate issue, made a call and they jumped on my truck while I waited in the drivers lounge. Drivers lounge was comfortable with oversize reclining chairs and flat screen mounted on the wall with plenty movies of your choice to watch.

Di
Review №23

Excellent service

Li
Review №24

Been working with them for almost a year. The service are always great and fast. Service manager Mark is a great guy to work with. Cant go wrong for choosing them!

br
Review №25

Tim in parts is the man. Everything need he can get and has no problem running estimates and pulling part numbers for you. Yall keep up the good work.One happy trucker driver

Ja
Review №26

The staff were very friendly and helpful. The service was awesome. Best Pete Store Ive been to.

Pa
Review №27

Great job yall done...ill be counting on your services if any issues occur. Keep up the good work. Absolutely Satisfied with the work well done. Thank you.

Le
Review №28

Quick and efficient

Bi
Review №29

I own a Kenworth t680 (2014) and the other day ended up experiencing a derate in the Pooler GA area. I was able to limp my truck over to the Pete Store in Pooler, which I was dreading. I have been driving since 2003, and have plenty of experience dealing with dealerships. as far as repairs go. They gave me a rouch estimate of 1400.00 for the repairs, which ended up turning out to be 1195.84. But thats not the best part of this. I have never been treated so kindly, and with respect, at any dealership before. The drivers waiting area was terrific, and imagine my shock when the service writer came in with a menu for a complimentary lunch! This was the best experience ever and will definitely be bringing my truck back in the future here if my Paccar messes up again!

am
Review №30

Over all satisfied with the Pete store pooler GA experience... good service knowledgeable staff... they even give u a descent complimentary lunch..!!! Thanks Mark 👍🏽👍🏽

Er
Review №31

Very Professional and And 3 very beautiful young ladies at the parts counter Mark the mechanic knew what he was doing and talking about, took 1/2 he to fix the problem Test drove the truck everything was fine feel very confident he fixed the problem. Overall experience I would give the Peterbilt store in Savannah a 10

Sh
Review №32

Really nice people.

Da
Review №33

A wonderful business. Great workers. Who knows there job !!!!!!!!

Co
Review №34

Great people and fast service ! They treat us like family and keep us updated on every situation!

Da
Review №35

Visited the store on June 28th. Very friendly staff. Nice and clean facility with plenty of room to maneuver with truck and trailer.

sh
Review №36

Tried to charge 200.00 to read codes.

Ma
Review №37

Great guys,treated well and almost fell down.they bought me lunch.that has never happened to me before.work with people that care about ya.thanks Pete of letter,ga

Ch
Review №38

Awesome staff and wonderfull customer service. Thank you guys for the hats on birthday.

Mi
Review №39

The second visit was great, better more up front service

Ja
Review №40

Great, had the parts I needed

Ma
Review №41

Great people and skilled technicians.

Ch
Review №42

COOL PEEPS, WILL WORK WITH YOU 😎😎😎😎

Jo
Review №43

Great staff 👍

Je
Review №44

Well they did contact me about my concern. You have to respect that Ill rate this again after I get my truck back

Cu
Review №45

Customer service was awesome

Is
Review №46

Good location,easy to find

Br
Review №47

Great service

Pa
Review №48

Great people

Ro
Review №49

Simply the best

Pe
Review №50

Beware!

Ch
Review №51

Suck suck suck

Information
13 Photos
51 Comments
4.3 Rating
  • Address:101 Barrow Dr, Pooler, GA 31322, United States
  • Site:http://thepetestore.com/
  • Phone:+1 912-225-5960
Categories
  • Dump truck dealer
  • Truck dealer
  • Truck parts supplier
  • Truck repair shop
  • Used truck dealer
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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