I bought a battery for my car and they installed it for free and did so in a very timely manner. Great job!
I just had my battery replaced at Advanced Auto in Poquoson. It was done in no time. They are very helpful and courteous. One of the employees noticed that my oil was low and replaced it. A happy ending to an, otherwise, bad experience( dead battery)! Thanks Advanced Auto!
They are knowledgeable and helpful..I get all my parts from them
Friendly... helpful
Great customer service. I needed a new battery and they were most helpful. They tested the old battery then gave me options for replacement. New battery was installed in a very professional manner and all this in a timely manner and reasonable price.
Changed battery. Excellent service. The service agent made sure a new battery is needed only after checking the old one.
I honestly loved working for this company, I was with them for almost 4 years. However, due to poor management and biased opinions, I was let go. One week into Audrey being manager of the store, I was fired for “having depression” after she yelled at me for having a bad day. I woke up to a text saying to not come in. This is how I was treated after almost 4 years of employment with the company. Renee, the DM, didn’t bother answering my email or phone calls to discuss what had happened. This company really let me down. I have such a high based clientele there and was NEVER written up. Also, after me there was another female hired into the store. Let’s just say, she’s gone now. If you go into that store and Audrey is the manager, see if you see another female working there. You won’t. She even made it verbally known she doesn’t like working with females. And this, Poquoson, is why your sales are going down and people are moving to oriellys.
Always great customer service at Poquoson Advance. Way better than o Reilly and always will be.
I always find what Im looking for there and they are always tremendously helpful. Great customer service. 5/5 would buy again.
Usually has what you need at a fair price. Staff is super friendly and helpful.
Its just a good Hometown Store where the people that work there really treat you like family and they are willing to help with just about anything they can
The people are super friendly, they work every angle to give me my Speedperks discount. Go out of their way to help.
Good... Guy helped me as soon as I walked in the door...Rung me up quick and I was out there door...
The best place to go if I have any car issues and need a part, the people are very helpful and I havent had a bad experience.
I have never had a bad experience with any Advance Auto Parts anywhere. They are my favorite place to go when I need something for one of the cars.
Counter guy does NOT listen. Would not help me put my washer fluid cap on.
Robert and his team are always able to get me the parts I need for my vehicles quickly and at reasonable prices!
Corey had prompt and excellent service. This is how customer service should be.
The staff is very friendly and they always have what Im looking for. Sometimes they have some great deals.
Helped me find the correct headlight for my car
Staff is friendly and helpful. They take recycled oil and filters
Best advice for cars in the evening people.
Quick to find problem did all of the checks and replaced battery in very timely manner.
Helpful workers are always around
!EXCELLENT customer service
Great customer service and support!
Very positive and helpful on oil questions
The parts store that is helpful.
They were extremely with battery trouble shooting and replacement.
Very friendly and helpful staff.
Good parts selection
Get your auto parts....in advance.
Very fast service
Usually have whats needed.
Friendly and helpful.
They sell auto parts, what is there to say
Not very knowledgeable about correct Auto Parts
Always helpful
Good people
Always helpful
They are sales people with a quota.
Place is ok.