Great selection and inventory. Bought Trek Verve 2 bikes for my wife and I. Spoke with Tony on the phone before going to the store. He had put together one of the bikes before we got there, and had both bikes together on the showroom floor waiting for us! Great customer service! This is our 2nd pair of Trek bicycles, couldnt be happier with them!
Found the bike I was looking for here. I drove 2 hours to get there. Everyone there where very friendly. I was not just business to them. I was encouraged to ask any questions I might have. Told them we where staying the night and was suggested good place to visit and stay.Highly recommend stopping by there for your next bike.A little advice. Test ride the bike you want to buy. They highly suggested I try out the bike first and I declined. I believe I should have bought a medium bike instead of large. But I insisted I did not need to try it out first. I am close to the middle of medium and large so the bike still works great for me.Other then that the trek bike is awesome. I weight 255 lbs and this bike is rock solid.
They did a great job of helping me choose the right bike, accessories, and plans. I liked how he helped me understand how to keep my new bike in great condition. Buying this bicycle was a relaxed and pleasant experience. Thank you!
We came to receive our Trek Domane SL6 and Emonda SL6 at Trek Port Charlotte. This Trek store is clean and organized. Staffs here went beyond and above to help the customer. Tony is professional, knowledgeable, details and patient. He spent a great amount of time to explain the bikes features and helped to fit the new bikes to our size. He also helped us to select the correct accessories and get a long term service plan which we thought is a great plan. Bill is a nice gentleman and friendly, helpful. Lynn called me a few times to let me know the status of my new bike. She is amazing, a valuable staff. Neil, a service technician, is also a very nice person that took time to explain details the plan that I was not familiar with and he is a pleasant person, flexible, reasonable when I making appointment for the service. In our opinion, Trek store Port Charlotte is an exceptional store with excellent service, price is appropriate. We are very impressed. We would highly recommend this store.
Nice people to work with. Took care of my wheel problem in 15 minutes. Would definitely recommend them!
Great place good prices and friendly service!
I want to thank the staff at bicycle center of portcharlotte for helping me out once again today!!!! I stopped by unannounced on my bike with a very concerning matter. I was met at the door by one of the employees Gary. In a matter of minutes Gary examined my bike and assured me everything was fine. I was impressed with His years of knowledge!!!!! I was ready to leave and the manager on duty Adam stopped and made sure I was 100% satisfied!!!! I want to thank both of these employees for being there to help no questions asked!!!!! I just love my trek bike btw!!!!!!
Great new management. Quick turnaround and a reasonable price.
Trek has helpful staff and a myriad of hard to find bike equipment you can find at regular stores.
Really helped by working with me to get a bike for my daughter during these difficult bike supply times. Not only did Tony/Store help me with the bike we figured out how to get it to me locally where the store is 100 or so miles from me. Great responsiveness and follow up - they deserve your business.
Neal was great! Super selection and fair prices. Will be back!
Guy in charge seemed to get offended when we were talking about the price I can order a bike for. They don’t even sell “se bikes” why get offended because I can get them for a good price and you can’t haha
I bought a new bike (new to me) yesterday and had a great experience. Lynn helped me and she was wonderful. It was great to chat with another Red Sox fan and I felt comfortable doing business with someone from home (MA). We are new to FL and dont know that many people yet but Lynn made us feel very welcome. I took my new bike for a ride this morning and love it! Thanks!
Great place if your shopping for a bike. Very helpful and knowledgeable, and answers. all your questions and test ride the bikes. Compare prices and they are spot on. I dealt with Lynn great sales person.
Had my first flat on my 8 year old electric bike. Time to replace tires/tubes.Was concerned my tires may not be easy to find standard, but Trek Bicycle Store not only had them but installed them the same day.THE place to go for bike service and repairs.RECOMMENDED!
Great service! Very knowledgeable and customer friendly!
Top-notch customer service and decades of experience. What a great find, just when I need them ...in the middle of a 250 mile ride. They treated me like family, educated me like a friend, and saved me so much time. Wonderful staff. Fair prices. Ill go out of my way to come back to this shop. Well worth it.
We stopped by the Bicycle Center and can see why they have a 5 star rating. Friendly staff who quickly helped with some quick repairs. We look forward to coming back for all of our biking needs.
Very responsive totally understood what I needed and helped me find it.Check out was some and quick. Work done reasonably and promptly.Recommend.Only issue was some employees did not eat a mask. Or disinfect hands
Its not the first time Ive ever been in there and every time Ive been in there I had like an oddball thing I needed and every single time both times I should say they went digging to find something I needed and the young mechanic he didnt give up right away and sure enough you found what I needed and I was able to do a quick repair on my roommates bike so she can cruise around yeah them guys dont play games that place is immaculate its got some awesome crazy stuff little out of my price range half of it but some cool stuff at all the guys working there are absolutely right on the money
Best service ever. Didn’t even know we needed the bikes we actually purchased. Very knowledgeable staff. Highly recommend.
Great service. Gary handled a warranty issue, kept me posted on progress, and only had the bike 1 day to install new shifter, cable, hood and fix issue with rear cassette and freewheel.
Love my new wheels and Lynn was so friendly and helpful. Thank you!!!
From the moment we arrived until we left we felt like valued customers by the staff. Service technician knowledgeable and helpful.
Hard workers, great prices. Definitely recommend Bicycle Center if youre looking for good quality all around!
Just bought a new Trek Verve 3 here-love the bike and working with Kim to get the accessories added that I wanted. Great experience!
Staff was great ! I will get the Bikes I ordered this week, cant wait .
Port Charlotte Bicycle Center has been our bike shop for over 10 years. Great service, products and staff. We purchased our Cannon bikes, Shimano bike shoes and other products. Their very knowledgeable staff explains things in language we can understand, whether how 2 shift gears properly or repairing something on our own if out on the road. The Saturday evening family friendly CHILL RIDE is fun for all ages.
The service here is great! They ask a lot of questions and recommend a bike based on your needs and what they think will fit you. They give you choices and take you outside to really test ride the bike before you buy it. Great expert service!
Staff is always so helpful!
Very pleasant, helpful and knowledgeable staff. Will recommend.
I got my Townie Bike today! Everyone at this shop is so friendly I feel like they are family! And my bike is fanominal. I will be hitting the trails tomorrow thank you so much Kim!!!
Neil is very knowledgeable and a great help!
I have been coming to Bicycle Center of Port Charlotte since 1982. The shop has fantastic selection of bikes and a dynamite service center. I own both a road bike and comfort hybrid bike and the staff has serviced my two bikes for years. The people at Bicycle Center care about riders and can provide for a variety of cyclists needs.
Purchased a bike and a rack there today.Adam was very helpful and easy to talk to. I will continue to do business with those people for a long time to come.
As soon as I walked into the store for the first time I was greeted and asked if I needed help. The girl working there wasn’t sure if my question so he asked another gentleman to help me. He introduced himself and help me find what I was looking for. When I paid for my purchase I worked with another employee who was also friendly and helpful. They had several bikes and seemed to be knowledgeable in servicing bikes. They could’ve had more accessories in stock, i.e. lights. I’ll return here for future purchases and/or service, even though there’s a bike shop where I live in Englewood.
Love this place! I feeling like going for ride whenever I go in the store. So many new bikes and lots of ideas for Christmas gifts too.
Service is so quick- thoroughly trust the work they do.
Great service! Very easy to work with and good prices.
Staff was very friendly and knowledgeable.
The only people that I trust to fix and service my vintage motobecane bicycle they are very nice do very fast work and an amazing price too
They are friendly and take care of their customers!!
Never purchased a bicycle at a bicycle store/shop before. WAY better than the box store route!! Highly recommend BICYCLE CENTER at Port Charlotte,FL.
Great bikes great employees
Considering the scarcity of bikes and bike accessories/parts at this time, it was refreshing to be able to get a pair of road shoes for SPD pedals in stock. Priced right and the service was great.
Bicycle Center gets rave reviews for the pickup and delivery of twotricycles and the repairs all done to my satisfaction within a few days.
Amazing and helpful staff
Knowledgeable staff, excellent customer service, wide variety of products.
Great place with great people. Willing to take the time and effort to ensure you know what you want. Took 5 bikes for a test ride (5-10 min each) to compare different styles. The customer appreciation was evident from the moment we walked in. Asked us a few questions and eliminated 80% of their inventory and showed us only the ones she thought we were interested in. Had us test ride even the ones she knew we did not want to show us the difference. Such a difference after visiting Louie down the street who was rude, obnoxious and acted like we were a pain in his backside because we were there looking at bicycles!
This is a great service oriented company. They service what they sell.
Love this place! They are always so helpful and grateful. We will definitely be back!
What a great experience!Thank you, Kim, for answering my questions, allowing me to take a test ride, and knowing when to jump in and when to let the bike sell itself. Ive already put plenty of miles on my new Trek and its perfect.See you again soon.
This store is a great place to get a new/old bike, because the staff is very knowledgeable, friendly and listen to your concerns.I have not purchase a bike in over 20+ years and was given informative information on what is available for my needs. I even got a chance to test ride the bike at my on pace without any pressure to purchase.Kim and her staff was very helpful, patient and willing to listen to what I was looking for.Thank you for a GREAT job and I look forward to coming back to pick up some additional accessories.
I have found this business very knowledgable and helpful. I recommend this business to all my friends, clients and family.
Parts fit Perfect and well.
I went to the Bicycle shop of port Charlotte today to order a bike that was out of stock,after talking to one of the employees and trying the bike he thought would suit me better i bought a 3 wheel bike that was almost half the price of the bike i went in to get.All the employees there go out of there way to help you.Love my new bike.Its been a long time sence i have come across such nice helpful people that are willing to help..They let you try as many as you need to to make sure youre happy.Thanks again !!!😁🚲
Great people, knowledgeable sales and service people. Guided me every step with no pressure. Wanted me to be completely satisfied with my bike.Highly recommended.
Everyone is very friendly. Chad was so helpful showing me the different accessories to go with my new trike.
Adam was very helpful! Were new to this biking thing and he had many great recommendations!
What an amazing bike store. Kim ask me so many questions to make sure I was buying the right bike. She helped me with fitting it. I also took a long test ride with the bike. Its an amazing bike. Thank you very much for all your help. Thank you also JJ and everybody else at the store. I had purchased a bike through bikes direct. Which was a major mistake. Im so glad I ended up with a bike from bike center. Thank you again for all your help
Great place. Fixed my bike better than new.
Rob is the manager there and he is very knowledgeable. His customer service was excellent. I needed a quote for insurance purposes and he had me in and out the door in less than an hour. I had to leave my bike at two different bike shops for at least one week each. My bike is my main source of transportation. I will never take it anywhere else. Thanks guys excellent job
Havent been on a bike in years.Came in with a POS bike, and they got me road worthy ASAP and recommended a good bike that fits my needs for an upgrade.
Friendly and efficient service. This team was very knowledgeable and let us shop carefree! Chad was awesome to work with!
I have had better experiences in this shop than in any other bike shop I have been too. The staff is helpful and not constantly trying to sell me something. They also don’t talk down to me like many other bike shop employees do. Overall this is my favorite bike shop to go in.
Dont go in this bike store they dont give you info about bike inner tube velve i got a wrong inner tube they should ask what kind of velve i was looking for and they dont have warranty
Great online shopping experience. I bought a helmet from Bicycle Center-Port Charlotte and it arrived the next week. Lightnig fast, very happy with everything!
This place is by far the best place in SW FLORIDA for all your bicycle needs .Be it a new bike, bike repairs or parts.A fantastic family owned business .10 STARS !
Great group of people, very informative and helpful. Highly recommend for anyones purchase of a bike.
Just brought my bike in for a tune up. The bike had been sitting for over 6 months. Bike rode great
Fantastic service. No high pressure sales pitch. Knowledgable staff. Jay Jay 🤩 Andre
Great service, friendly and knowledgeable that’s what you will get at the Bicycle Center. My wife and I took our Trek bikes in for service and tune up. They were ready in 2 days. They ride like new.
We went to browse on a Tues night and picked up our 2 new Trex bikes wed afternoon. Kim and her crew are the best. They are knowledgeable professionals who make you feel like youve known then foreva!. Wicked awesome experience!
Cant say enough about the team here. Wether I bring in my wifes casual 29er or my higher end 29er these folks just knock it out of the park. Brought in my Stache 8 and they not only tuned it up in under an hour but were able to solve my brake issue without hesitation. I wish I could give them more than 5 Stars. Stop in and let Kim know that Evan from REMAX sent you!
We had a good experience at Bicycle Center. Our salesperson was knowledgeable and helpful while we made our selection—there was no pressure. My one objection was the lack of other salespersons. She was quite busy and sometimes sidetracked trying to help everyone. It was true when we bought the bikes and even more true when we went to pick them up. We had to wait quite a while even though we had called ahead to let them know when we would be there. That’s the only reason our rating is not a 5.
Overall great experience, very knowledgeable on the products they sell. Great experience will definitely be back. Thanks again for a wonderful experience at your store!!!
I called the Bicycle Center from Michigan to buy a 3 wheeler for my 91 year old mother in Northport. They took my order, built it, delivered it and showed my mom how to use it! They are fantastic! Thank you so much...my mom loves her new bike!
I had a broken derailleur that needed replaced. The replaced it and did a tune up. Its better than new. She was very informative and up front on repair costs. They have a nice variety of new bikes and parts. Ill return to purchase my next bike upgrade.
Great store great prices awsome staff managers are very knowledgeable owner is very nice everyone is helpful great environment
Very knowledgable staff. Very friendly!
Helpful knowledgeable...great service. We bought my wifes new bike from here and are very happy with the service.
The staff is always very helpful. Weve bought several bikes there over the years...nothing but good experiences.
Every times I go to Bicycle Center, I leave with a great level of satisfaction. The service is very quick, the products are in a very high quality and prices are very good. I do recommend Bicycle Center !
Great service and friendly staff. Excellent selection.
The employee, Vincent, was extremely nice and helped me find the items I was looking for.
This Bicycle Center of Port Charlotte is the place to buy a bicycle or just to have your current bicycle serviced. The service is good and wait times are reasonable, but they do stay pretty busy most of the time. Need a part of your bicycle ... this is the place that either has it it stock or they can get it for you within a few days for you.
I recently had some tires changed out on my Street Strider as well as some clamps checked and tightened. Was happy to find that this shop was familiar with Street Striders. Not many are and I had a better level of comfort to have it worked on there. Found the staff to be knowledgeable, courteous and helpful. Pricing was fair with no surprises. Will definitely be my go to shop from now on!!
Very helpful. Took time with us when we shopping for s new bike. Very knowledgeable. Great service. Looking forward to working with them in the future.
Awesome results Awesome
Reliable products, trustworthy bicycle maintenance, friendly staff - its been my bicycle shop for nearly 20 years!
Bought a very nice bicycle for myself 2 years ago and came back and bought the same style bicycle for my wife so we can ride together. Very satisfied.
Love my new Townie bike. Kim was very knowledgeable about her bikes, and very helpful to me in finding just the perfect bike. A great shop!
I ordered a pair of fat bike tire tubes to be delivered to California this past Friday and received them yesterday on Monday from Florida! Gerard from the shop called to verify my shipping address and he was very courteous. Top notch service and the best prices that I have found online. I dont leave many reviews, so know this should tell you something about their service and prices. I will order more parts for my bike from here without hesitation!
Top notch service and great recommendations. Inviting atmosphere.
Knowledge and education along with great customer care will make sure i recommend Bicycle Center and return for all of my cycling needs!!
Bought 3 bikes and accessories. Sales rep was very friendly and helpful. Overall was a very satisfying shopping experience. My grandson loves his new bike! So do my wife and I !! Would highly recommend this store
Great fast repair service at reasonable price.
Great place. I needed a new tire during a long trip around Florida. The manager was great, and very upfront about cost and options. Everyone was friendly and helpful and their prices were very reasonable. Highly recommended.