Very unprofessional employees standing at the entrance of the store watching a very loud, graphic, video filled with profanity. This went on for at least 10 minutes, in which customers had to squeeze in through the door to get in. Very disruptive for customers sitting outdoors in the shopping center, not to mention the children listening to that nonsense...

Everything says 10am no store hours posted at the entrance ..was here waiting 20+minutes gave up went to ross came back at 10:40 they said 11 ....so someone change it like 🤷

Vincent C. is really knowledgeable and professional. He showed me many option for plans and even went out of his way to find me the best deal on a phone. Would definitely recommend him to friends and family members. The staff and store has a great vibe and is willing to answer all your questions.

Always tentative, great customer service

Brian was Great!

Customer service is excellent. Guillermo provided me the best deal for my budget. I will recommend this location.

Entire store very helpful and friendly. Especially helpful is Guillermo who has helped me after the sale with phones purchased through Sprint. Solid, knowledgeable people and a pleasure to do business with.

They lie about pricing offer discounts that you never get worst experience ever!!!

J.B. is a great and patient employee for Sprint..love him..

Lupita @ Sprint in Port Hueneme is awesome @ customer service and muy Bonita. Please give her a raise or bonus.

BUYER BEWARE! This local Sprint Dealer has no problem misrepresenting and will screw you by omission if they can!Im a multi-account Sprint advocate since 2003 and obviously believe in the service and products that Sprint offers and supports.I Cannot, However, Condone the Misrepresentation and Underhanded Tactics Sprints Port Hueneme, Ca Dealership -And That Dealers Representative, Dennis- Is Guilty Of!Specifically: At my request, I was introduced to, and offered to purchase, 1. an i-Pad-Pro its Keyboard and pen, and; 2. a monthly Plan to service the i-Pad.My Sales Rep was Dennis.Dennis was insistent throughout my 45-minute visit that the combined payments for the equipment and service (approximately $55.00) would not exceed my current billing as results my eliminating an existing unused/old account equal in payment. I made it perfectly clear to Dennis that the equipment and Plan was not to exceed $55.00. I repeated the same several times over during my 45 minute visit: (the equipment and Plan was not to exceed $55.00) And he repeatedly replied: Your payments will remain the same, once you eliminate the old account.I was asked to sign two contracts (one each for the equipment and Plan...I was led to believe) on a digital machine where a line for my signature appeared. I was not offered copies of the (later discovered, 5 page each) contracts, rather, I was told Id receive my copies of the Agreements via e-mail.I did. And I called Sprint on Monday, the first business day following the sale. They informed me they were in receipt of the two contracts: One for the i-Pad and one for the keyboard and Pen. The 2nd contract was not for the Plan as represented by Dennis! They told me I had to return to the Dealership to resolve the issue.I first called then visited the Sprint Port Hueneme Dealership. The manager refused to talk to me...Dennis, however, was waiting for me. I asked him why he misrepresented the sale. He said he didnt. He repeated his original pitch: The purchase resulted in no payment differentials. When I said...Not the point... and that he never told me that the key board and Pen were extra, nor did he ever state the 2nd contract I signed was not for the Plan. His only answer was: The payment remained the same and that I could return the keyboard and pen if I chose.I did not return the equipment. I bought The Package for my wife as a much-wanted gift. Indeed, If Dennis would have been honest and taken the time to pitch the value of the keyboard and Pen, if only to make my wife happy, I might have gladly shelled-out the extra cost. He didnt! He conned me!And guess what... He lied again regarding my new monthly payment not being increased. My monthly payment is now $24.38 higher! The exact amount of the monthly payment for the keyboard and pen.Call me stupid, if you wish, for my not reading each of the two 5 page agreements before signing them.As far as The Sprint Dealership in Port Hueneme; Dennis, and his boss, I say: To you who shop Sprint in Port Hueneme, CA: BUYER BEWARE! This local Sprint Dealer has no problem misrepresenting and will screw you by omission if they can!

Rey was absolutely fantastic. Helpful very professional. 10 gold STARS!!!!!!

The workers at this sprint are honestly retarded and don’t know what they’re doing

The store is okay but mall security guards told me they don’t allow RVs. So I have to park a mile away to shop in this mall. I think it’s discrimination. The security guards were rather rude

People there said things that countered what we were told on the phone. Walked out empty handed. Horrible directions so dont bother calling to ask...its in the Ralphs center!!! Lol

Easy access...nice people

The worst experience ever!! DO NOT GO TO THIS STORE. They will lie straight to your face in order to close a sale. AVOID THIS STORE AT ALL COSTS.

Best customer service!!!

Pissed

Unreliable !!!!