Computer World had my computer for almost a month. Took out the hard drive. They could not fix it. They could not figure out what was wrong with it. Handed it back to me with the hard drive out of it. I tried to give them a benefit of a doubt but they were useless. They dont keep the proper equipment on hand and I really wish I would have never walked in their door. Unbelievably bad service. They even complained about how long they worked on it. Well, it still isnt fixed after $75 later on a $200 netbook - Lenovo. I am better off buying a new one than taking it elsewhere at this point. Really bummed