I am a pretty skeptical person and when I was contacted by Cawood Honda the same day I posted my car for sale online, I was fairly confident that it was a scam. As messages were exchanged and I reviewed their online profile I grew a little more confident in the communication being legit.We struck a deal on the price, but I was still cautious on what information I shared. Heck I wouldnt even send him a full picture of the title, only snippets to prove such things like there was no lien on the vehicle.The day came for the exchange. They met me at my house in the evening, they worked with my schedule to make it as user friendly on me as possible. The two guys that came to get the car we pleasant, we shared a few small talk jokes, they handed me the check and they were off.I wanted to wait to write this review until the money was actually deposited into my checking account. Wasnt going to write a good review if I had just been scammed out of a car. My wife went to the bank with the check the next day and within 10 minutes I was checking the balance while I was sitting at my desk at work. Sure enough the money was sitting in the bank.Easiest transaction I think I have ever had when it comes to larger purchases. The last large purchase I had was a TV and the sale of my car through Cawood Honda was easier than that.
I had the pleasure of selling my 2017 Ford Explorer to Cawood Auto. From the very beginning, Ted was professional, polite and answered all of my questions thoroughly.They even went as far as meeting me at my bank two hours away to pick up the vehicle. Their entire team from owner to drivers and logistic coordinators were fantastic. I would highly recommend purchasing a vehicle or selling your vehicle to this great group! Thank you for a smooth, easy process!
Ted bought my beloved Durango from me this week. He was very easy to work with from the beginning and transparent as could be. Like any of us, exercising caution when selling anything online is very important. People can be sketchy and in these times, it’s hard to trust anyone, much less with your very valuable vehicle. Ted went out of his way to make several personal calls to me to outline the process in its entirety to ensure my mind was at ease and earn my trust. How often is it that a business owner finds the time for that kind of customer service? He earned my business and will again in the future.Additionally, the drivers came right to my door to pick up my vehicle. They were not only kind and funny, but went out of their way to further earn my confidence. They really believe in this dealership and it’s values. And now, so do I! 10/10.
Ted was great. He bought my 2012 Mini Cooper from my online posting. He was clear, concise, reasonable, and trustworthy through the whole process. We spoke on the phone and he walked me through the whole process. It was the best experience I have ever had selling a vehicle. I hope I can do business with him again!
Effortless transaction with no pressure whatsoever. My husband, who was skeptical in the beginning, was pleasantly surprised how smooth things went. He also said, it was good to know there’s an honest local dealership we can actually refer our friends & family to for any future vehicle sales/purchases. We will definitely go and see Ted Barrett at Cawood Auto for future business.
To be honest, when Ted I was first messaged me about wanting to buy my car I was very skeptical. After multiple conversations I was reassured and felt little better but was still a little nervous. I arranged to meet at the bank of my choice and was met by two wonderful drivers, with a cashiers check. They were professional and I was very pleased. I definitely would do business with them again. Thanks for making this a great experience!!! Highly recommend .....
We had a great experience working with Cawood. Ted offered us a fair price for our truck and provided us with a prompt payment. I would highly recommend working with this dealership.
This dealership is honest! They inquired about my 2018 Ford Edge - they made a good offer - we accepted - they sent me a photo of the cashiers check - two days later they had two men come to pick up the car. Everything they did was clear and honest.
Purchased vehicle from out of town and had it shipped. Process was smooth and paperwork was done correctly. COUNTLESS problems with the vehicle that were not disclosed prior to sale, paid premium price and expected a car that would at least pass a safety inspection. Now I have to spend thousands more on unexpected repairs just to have a safe vehicle on the road. Do not purchase from this dealer unless you can check out the car in person. Unless of course you’d like to buy shocks, replace brake rotors, battery, headlight, motor mounts, mass air flow sensor, belt tensioner, radiator fan shroud, light bulbs, repair dents and twisted bumper, hole in seat, repair wiring and loose transmission shifter all before you can drive and enjoy your $25k used vehicle!! This thing should have been priced AT LEAST $5k less or they should have repaired the problems before listing it. Sure it’s a 2009 with 90k miles on it. There are going to be issues. But not like this. And not hidden through non-disclosure. Maybe I just had a horrible salesperson that did a great job of purposely hiding all of the problems, I don’t know. When I sent him a message listing all of the issues with the vehicle and said how dissatisfied I was, you know what they did? Nothing. Not even a response. Just onto the next sucker. I could never recommend this dealer to anyone, and if I could give them 0 stars I would.
I had the best buying experience with Cawood Auto ( used car sales)!! Tracy was my salesperson and went above and beyond to address all of my questions, needs and take care of me as her customer. I just love my jeep!!!! Thank you Tracy- youre the best!!
Go see Tina!! She has sold me my last 3 cars from 2 different dealerships and Ive been happy with each one of them. She got to know me as a person to know my wants and needs in a vehicle and made each new search even easier for me because she knew what I would actually be interested in purchasing. If youre looking to develop a relationship with a go to car dealer ... shes your girl! You wont be disappointed.Plus all the other people there are great. Always have a good experience any time Im there for a new purchase or even just car maintenance.
I would def recommend going to Cawood and ask for Pedro. Found a car online and had it pulled up when I got there. Was nice to work with made the process easy.
Thanks Kathy for helping me get my new car! Very helpful and patient and a lot of fun! Great experience! Go see Kathy if you need a new car
Jana S. the manager at Cawood was amazing at helping us find the perfect vehicle for our families needs. Kyle S. Our salesman was so efficient and went the extra mile to make our experience amazing! All of our service was with a smile and we couldn’t be happier!! We have bought our last 2 family vehicles here and we will be going back!
Rave reviews for the extended team of Ted, Tina and the wonderful pick-up-the-car team of Steve and Rich. It was a delightful, clear, kind and smooth process. This dealership deserves awards, applause and repeat business!! I’ll miss my MINI but she’s in good hands and This Cawood team will find her a new owner that will treasure her :)
Ted contacted me through FB Marketplace where I had my vehicle listed. He made the selling process of my truck unbelievably easy. Even with a lien still owed to the bank he paid off the balance and the difference was a check made out to me. Cawood Honda sent out the drivers to pick up the vehicle at my place of work so I didnt have to ask for time off or anything. Start to finish time was one day. Absolutely a very professional and respectful place that knows what it takes to make there customers comfortable about there buying and selling process.....thank you again for making this an easy decision/process....
I highly recommend Cawood Honda. I had just recently listed my truck for sale on Facebook market place. Ted contacted me and gave me the price I wanted and did exactly what he said he was going to do. Ted made this transaction easier than I ever thought it could be. He had a driver meet me at a location of my choice ( which was over an hour drive for him) and cut a check to my bank to pay my loan off, and another check to me for the balance. 5 stars is an understatement for this place! Thanks again Ted! I’ll definitely be doing business with you again.
I just want to commend Pedro at Cawood! I posted my car for sale on Facebook marketplace with a lien, was contacted via Facebook messenger by Pedro and we were able to quickly agree to a reasonable offer that worked for both of us. Within a few days, he arranged for my car to be picked up and loan paid off. It was so smooth and easy, it was almost too good to be true! I’m not going to lie, I was very skeptical until I did my research. I would highly recommend anyone to consider selling to them!
I totaled my vehicle hitting a deer, that I bought from Cawood through Tina Smart. I returned and dealt with her on the purchase of my new vehicle and had a wonderful experience. Very thorough and very helpful. She dealt with my insurance and everything made the transition seamless.
I worked with Ted and had an amazing experience. He made everything smooth and easy and was very accommodating. I would definitely check this place out if you are in the market for a new vehicle. Their lot is full and every salesman I spoke to was very respectful and nice to talk to!
I am so thrilled and delighted with my new car from Cawood, Ali Chehab kindly helped to guide me to find the best options for my needs and style and they surpassed expectations by far, I highly suggest buying and trading vehicles through this company. Every single one of the staff at Cawood is friendly and very helpful in quickly providing great service.
I love my new car from here! Tracy was a dream to work with! Shes super friendly, she streamlined the whole trade in and buying process, it was a breeze! She was also extremely good at keeping in contact with me. As soon as she knew, she contacted me right away. I was treated like a top notch priority! Her customer service was out of this world! You need a new car? Go see Tracy at Cawood!
Great experience! Certified Honda used car shown on website was still available, and Kathy made buying and financing it easy.
Friendly service and sales staff. Car buying process went smooth and even caught a door solenoid issue and repaired it before picking up my car.
I love Cawood. Today was my first time at the dealership and I was pleasantly surprised. No high pressure sales tactics, no hidden agenda, no trying to unload junk on unsuspecting customers. Their employees are friendly and professional. Tina was outstanding and took all the stress out of the process. I ended up leaving with a beautiful vehicle…Thank you Cawood and Tina!
I was selling my truck on Facebook market and was approached by Ted from Cawood Honda. They made me a fair offer and did everything they said they would. Very honest and reliable company to deal with. I would recommend any family or friends to do business with them.
We live in CT and had been searching for a specific vehicle for a few months. When I saw it pop up at Cawood in MI, I was initially hesitant buying a vehicle from halfway across the country without seeing or driving it in person. I worked with Brooke and communicated with her via phone, email and text. This communication flexibility was great for my schedule during the day. We had a vehicle to sell / trade, and Brooke and Cawood made the transaction really simple and seamless. They had a driver bring the vehicle to CT and bring back our trade to MI. The driver was courteous, respectful and knowledgeable of the paperwork process required to remotely complete the transaction. I highly recommend Brooke and Cawood.
Had a great interaction with Ali, helped me get into my dream car at a fraction of the price i was expecting. Will be purchasing the rest of my vehicles from Cawood Honda for sure👍🏼
The whole experience was great! Stopped in and Pedro was able to help us find a car and made everything super easy.
I was browsing dealerships and knew of this one in Port Huron Michigan. I just googled this car and they had one by surprise! Looked at the pics of it and immediately filled out the information and the next thing Tina Smart got ahold of me and I let her know we had been looking a while for this type of vehicle. Let her know we would be in the area the next Tuesday. Called her on our way to hold the car so we could look at it and test drive it. She did and we loved it and purchased it that afternoon. Tina Smart was AWESOME to work with. if we are in the market down the road for another vehicle, we will be going to her. Great customer service and care..... :) :) :)
Brooke and Ali took great care of me. I would recommended that anyone looking for a vehicle at the very least stop in and talk with someone. Great customer service and they made the process easy.
Ted Berrett reached out to me and purchased our used vehicle. He was straight to the point, didnt try any funny business, and had us in and out within minutes. He even recommended a great restuarant on the water near by for lunch. It was a nice day trip for me and my family. BTW the restuarant and waterfront park are nice for kids and adults of all ages to enjoy.
I had a great experience at Cawood Honda IN port huron ..the staff was friendly helpful and i appreciate the great service Kathy Reusser provided thank you so much . i highly recommend her and the wonderful staff.
Very professional and easy to work with. Great experience and honest with no hassle when I sold my car. Ted was fantastic. Would highly recommend Cawood and definitely would use them in the future.
Brian and all of the service staff always go above and beyond to make sure I leave happy!!
Was real happy dealing with Cawood Honda selling the Ford Fusion. Got what I wanted for it and they showed up to pick up the car when they said they would. Would definitely use them again.
Great experience with selling vehicle to Cawood Honda. Ted, the General Manager, reached out to me after seeing my vehicle listed for sale on market place. Ted was very helpful and answered all questions that I had. Tina set up a time for members of the Cawood team to travel across the state to pick up my vehicle. When they picked up, they had all the paperwork need for me to sign. It was so simple and pain free. I thought it was to good to be true but it wasnt! I recommend Cawood Honda and the team!
Cawood bought our mini van and the process was quick and painless! I got a very fair price and they picked it up on the other side of the state the next day. Highly recommended!
Ted called and wanted to buy my truck. He was easy to deal with and we ended up making a deal. I recommend him and his team!
I was on the hunt for a new car to lease! Other dealerships would even take the time to show me any claiming they “didn’t have enough inventory”. We walked into Cawood and after a friendly greeting we were sent to speak with Robere Howard. No only did he show us multiple cars, but he found one in our price range and didn’t try to “up sell” us a more expensive one! It was refreshing to deal with someone who actually listens to his customers and met there needs! If you’re on the hunt for a new ride, head to Cawood and ask for Robere!
I absolutely love this dealership they go above and beyond. I recommend Kyle in sales. He was absolutely wonderful and amazing at what he does!
Cawood kept us informed during the whole time that our truck was in their shop. They were true to their word & date our vehicle was completed. The staff was very friendly & understanding. I highly recommend this place for your collision repair needs.
I can not recommended them enough! Very professional and get you in and out in a good way! Used to buy at Another dealer and it took forever! I don’t want to spend the whole day just to get a car lol. After all the paper work and stuff I was in and out like 30min and diving my new car! Once again 5 out of 5!
Great place to do business with. They bought my used car and it was so simple and professional. I would recommend this dealership.
Ted reached out to us to inquire about our car we were selling on Marketplace. We have never done a transaction with a dealership picking up a car from our home. Ted offered a fair price and send one of his drivers to pick up the car. The paperwork was ready with certified check! The whole transaction from speaking to Ted and Tina to pick up went very smooth. What a great and hustle free way to sell your car.! Would recommend Cawood Honda dealer to anyone. Ted is a very good communicator and provides a great business experience.
I sold my car to Ted at Cawood. The experience was too notch. Best price anywhere. When I got there to drop the car off with the title, the check was ready for me. I was there a max of 10 minutes. Great experience. If you think its too good to be true, youd be wrong. Its better! Id do it again in a heart beat.Ted reached out to me because of the ad I placed on Facebook marketplace. We negotiated a price. And a deal was made!
Overall experience was great! The particular vehicle I was purchasing was a used vehicle that had just been brought to Cawood and hadnt been fully serviced yet. I agreed to wait for them to look the vehicle completely over and service anything that needed to be done. They put new tires, brakes, rotors and a new timing-chain gasket on it before picking it up. My only small complaint was communication between me and my salesman as to when it would be ready for pick-up... that being said I completely understand that they are extremely busy at this time with vehicles being hard to come by and are selling fast. I was able to contact other parts of the sales team to receive information regarding details. Their teamwork and professionalism with their team and customers was greatly appreciated!
I got my new (to me) car from here and Tina was a dream to work with! She made the process so easy and clear it was great for my first car buying experience. She even stayed late so she could finish helping us through the entire process. Highly recommend Cawood for your car buying needs!
Just purchased a vehicle from Ali. I’ve dealt with a lot of pushy salesmen but Ali wasn’t like the rest. Best experience at a car dealership I have ever had.
The wholesale manager was unwilling to take a hold deposit on a wholesale car until the inspection was done. I am a pre-qualified buyer ready to buy. I was paying for the inspection and made arrangements for the inspection. I was willing to put a hold deposit to show my intent to purchase. I live 2.5 hours away and was not going to waste 5 hours of my time driving unless the vehicle was worth it. Their decision walked a qualified customer on the hopes of someone else. I cannot recommend this company as a result.
Cawood recently purchased my moms vehicle. Ted was awesome they drove up to Allendale Michigan to get there vehicle and they bought it for a fair price I would do business with them again. Thank you Ted and Cawood Honda.
We sold our truck to Ted Barrett of Cawood Honda. The entire process was smooth. We were happy with the negotiated price, and the arrangements for the truck to be picked up. It was great they came to a location of our choice to pick up the truck. The 2 gentlemen that arrived for the vehicle pickup were very nice and friendly. We are very happy with the process. Thank you to all involved.
Cant say enough about Cawood Auto and Ali Chehab. Ali worked with me via phone buying my explorer as I live 3 hours away from Port Huron. He was able to have it delivered free and also took my trade-in for a fair price.I recommend Cawood Honda and especially Ali!Thanks Ali ....I love my Explorer XLT!
I helped my friend sold his car to Ted. The process was super smooth and professional that I almost felt unreal. I post the car listing on fb marketplace and the purchase with Ted is completed within 24hr. Ted even sent 2 drivers to pick up the car and accompanied us until we received and cashed the payment. If I need to sell another car I would definitely sell to this dealer. Fair price and the professionalism went beyond and above
I was selling my 2016 Mustang GT. I got a call from Ted he was interested he got all the information and make me a very fair offer. I was a little concern on doing this over text and phone calls but he send me all his information and agree on purchasing the car Ted was very hones and friendly without any haggles or hassles. They came to my office to pick up the car and was an easy smooth transaction. I will highly recommend him and Cawood Honda.
I received a call from Ted, the general manager, about the purchase of my vehicle. He gave me a very fair offer. The next day two employees from the dealership came to my house with a cashiers check in hand to pick up the vehicle. Everyone was very friendly and made this process so easy. I highly recommend Cawood Honda and will be doing business with them in the future.
Great experience with selling vehicle to Cawood Honda. Ted, the General Manager, reached out to me after seeing my vehicle listed for sale on market place. Pedro then reached out and made it happen. Pedro was very helpful and answered all questions that I had. Tina set up a time for members of the Cawood team to travel across the state to pick up my vehicle. We met at our local bank with the cashiers check and everything was done. It was so simple and pain free. I thought it was to good to be true but it wasnt! I recommend Cawood Honda and the team!
Always the best service and friendly. Never an issue.
Smooth process from beginning to end. My salesman Pedro was a true professional. When it comes time to purchase a vehicle for my son I will definitely go to Cawood again!
Ted was great to work with, quick and easy transaction..I would not hesitate to do business with him again..
Kyle Schade did an amazing job and helped me feel comfortable asking questions and helping out when I needed it. The process was made fairly stress-free which Im extrememly grateful for. Thank you!
Kyle was great to work with and made the process as smooth as he could and even worked hard to get us a better loan than our bank could. Highly Recommend Cawood.
I sold them my car. Ted and his crew were friendly throughout the process. EZ Cheesy and they paid a fair price too.
Pedro originally contacted me on Facebook after seeing I had a Jeep Grand Cherokee for sale. Random enough, Cawood just so happened to have a Jeep Wrangler I was interested in. He arranged for the wrangler to be driven down to me an hour away so I could look at it before he bought my car. Pedro made the whole trade in and car buying process a breeze by answering my questions, quickly responding to texts and calls and putting absolutely no pressure on me to do anything I wasn’t comfortable with. Pedro you’re the best and I’m so happy with my new 2017 Jeep Wrangler unlimited!!! :)
Great communication. Trustworthy dealership that goes out of their way to display the integrity of the organization.
Stopped in WITHOUT a appointment because, a part had been ordered for my Pilot. The service manager took me in immediately, installed the part and then had the vehicle washed. We were out of there in 25 minutes! I still cant believe it! KUDOS service department!
Great place to buy a car. Highly recommend. Kathy R. is great to work with.
GREAT experience!!! The entire staff is very open and honest and I bought a vehicle from Robere who was absolutely incredible. We schedule an appointment for everything from the test drive to the timing and they were very on time.
Ted contacted me through FB Marketplace where I had my truck listed. Made a very fair offer and the deal was done. Tina contacted me and scheduled for drivers to come pick up the truck at the credit union to release the lien. The drivers were very professional. The entire process was painless and reflects great credit on Ted and the Cawood Honda business.
I was helping an older gentleman sell his Promaster van. I was contacted by Ted, the general manager, regarding it. After chatting and sending pictures, he made a very fair offer to my friend. Two employees drove to our location, to finish the deal. They were very polite and reassuring, that the deal was legit. My friend, was happy that it was a very easy transaction for him.
Take all my vehicles service work here. Honest workers. Trustworthy service manager. Highly recommended.
I dealt with Ted as I sold my Mercedes GLA. The transaction could not be smoother from the first discussion to the time when his drivers came to pick the car from my home. I would recommend them to anyone that wants to sell a car.
Sold a car to Ted Barrett and had a pleasant experience; no haggling, responsive, does what he’ll do, and completed the sale with no issues. Sent a pleasant group of folks here to pick up the car and gave me a check which cleared the bank right away. Very pleasant people to deal with.
Great purchasing experience! I have a long history of purchasing Chrysler cars and started researching more manufacturers to really decide what was best for me. Came it just to check out the CR-V and was greeted by Robere Howard. So thankful he was so kind and patient through this whole process. Has been extremely thorough and walked me through this whole process with ease. Thank you and I look forward to many happy and safe years in the awesome vehicle!
I sold my car to Honda, I spoke with Brennan Ainsworth over the phone, he was very helpful and fair with pricing and made the process very quick and easy.
Nice, prompt responses. Willing to work with having a toddler in tow, and a time frame to get business done on the customer end. Tracy was amazing.
Ted, Tina and the rest of the crew of Cawood Honda were very great and helpful with the sale. Fantastic communication and set up the transaction perfectly. No issues straight to the point and very fair on negotiation. Kept us feeling safe and confident of what was going on. We really appreciate all you have done for us. Great people and a great place.
Pedro Teal was an awesome salesperson and helped me out with everything - 10/10 would recommend! Everyone else on staff was friendly as well and made this a great experience.
Thanks for the great service. Everything went smooth, Tami, your car hauler was awesome!!
I had been looking for a newer used car for a few months and was so excited to find my perfect car at Cawood. Tracy Harter was so helpful and friendly and walked me through the process as this was my first car purchase on my own. She was just as excited for me as I was! Highly recommend them, and her!
I think probably the best experience I have ever had with a dealer!! I have never sold a car to a dealer before and ended up selling two. Ted was simply amazing. Very patient with a couple hiccups and never blinked an eye to diversity. Stuck true to his word and made the process very smooth. I would definitely do business with him again whether buying or selling. Thank you Ted and Cawood Auto!!
Absolutely amazing experience! Ted reached out to me about purchasing my car I had for sale, and once I said yes, I barely had to do any work. He had drivers come the next day to pick up my car, even being over an hour away. Highly recommend this dealership to anyone looking to buy or sell a car!!
Thank you Ted at Cawood for such an easy transaction! They purchased my 2018 Ford Edge from marketplace and gave me more than other dealers were offering. I didn’t even have to leave the house. They came and picked up the car and left me with a check. Extremely easy and fast. Great work all around!
Dealt with Ted. Transaction was very quick and painless. Highly recommend.
Great dealership, easy staff to work with and very responsive. Ask for Ted, he’ll hook you up!
Kathy was honest and very helpful.Kathy stayed focused, allowed us plenty of space, was very attentive and knowledgeable.Great customer service at Cawood.
Listed my vehicle on Facebook Marketplace and Ted reached out to me with a very fair offer. Was able to speak with him directly, and within a day, he had drivers coming close to 3 hours away to pick up my vehicle with a certified check. Very positive and professional experience. Would highly recommend doing business with Cawood Honda in Port Huron.
My boyfriend found the perfect car for me on AutoTrader from Cawood Auto. They were closed that Sunday so I called first thing on Monday morning and Tracy answered quickly and helped answer some of my basic questions. She also helped me get me set up with Pedro! The communication between the dealership and I was fantastic and we were always in touch. Pedro made the buying process smooth and quick. I thought being 4 hours away from the dealership would create issues but they were patient and it worked out perfectly. The car was very well detailed, it was an overall exceptional experience! Cawood auto is a great group and I highly recommend them, even if you’re 4 hours away!
It was a wonderful selling experience with Cawood Honda. Ted and Tina were so nice to make this whole selling process a seamless experience for me. They are customer focused and provide crystal clear details of what comes next. I had gone to several other dealerships, but Cawood Honda is the best place to go. Fair negotiaion and fast tracked completion of the transaction. Hats off Ted ! I will definitely come back to Cawood Honda for my buying needs in the future.
True zero pressure sales at a used car dealership? I couldnt believe that actually exists but it does at Cawood. Ask for Chris V. and hell take care of you.