I rented a car for 12 days from this wonderful community-minded business. Lisa, the owner, is so helpful and knowledgeable about every aspect of her business. Lisa takes a lot of pleasure in serving the customer, finding the best deals, and following through on every service arrangement. The rental car had very low miles, was absolutely spotless, and easy to access. I could tell that the vehicle had been completely wiped down and was sterilized before I was allowed to take it. I appreciate this attention to detail especially at this time of the COVID19 virus. It was a pleasure to rent a car from Port Jervis tire and auto and I would do it again.
I went there to rent a car and the lady at the counter was so helpful. She was very nice and made my experience so easy and pleasant. I had to make a few changes to my rental and without a question she was willing to accommodate. I would definitely recommend this place. I will be using them again! Oh and she made sure to spray my credit card and license with a sanitizer from bath and body works that smelled very great!!!
The staff here is always helpful. As U haul dealers trucks come and go 24/7 but even though there is a reservation it never guarantees a truck. However, she will find you something
Needed a Uhaul. They were the only place around that had some available.Quick and friendly service.
Had the pleasure of renting a car from Lisa and it was so easy and efficient! I managed to get a comfortable car at an affordable price and it made my trip back to Port Jervis, New York for my class reunion a memorable one. Thank You for providing the best service!
Jay and his crew are spectacular and extremely good they try to help you outthey are continually working for you as a person watching out not only for your vehicle but your wallet
Rented a vehicle there and customer service was great, the ladys at front counter were very helpful and considerate.
I have been dealing with the owner for a long time and he knows what he is doing
I have to say I had a great experience here. We had one of our cars go down and they brought it in first thing Tuesday morning after the holiday. Fixed the issue right away at a more than reasonable price. Lisa and Paul are great!! Jason’s not to bad either!!! thanks again guys you really helped us out.
Thank you everyone at PJ Tire ! My Jeep needed help.....brakes, rotors, tires, tune up. I knew it was passed due, but didnt realize it had gone this far. Your patience to my crazy questions was outstanding, you took the time to answer and explain in detail everything that was needed, showing me the tires and explaining what was best for my car and the driving that I do - I cant begin to express my gratitude to you all. Thank you for keeping me and my family safe. Couldnt do it without you.
I would recommend renting a car from lisa any time she’s the best nice place and was a great help today with renting a car
VERY INCOMPETENT do Not recommend to anyone! Never go here woman on phone nasty! Sent the tires back that i put a deposit on! 3 days later still don’t have me refund. Hung up on me on the phone !
The car and paperwork were not ready when we got there. Computers were also down and it took an hour to get our car. They wouldnt let my older father use their bathroom while we waited. They were nice enough and the car looks fine but next time well rent from a bigger company in Middletown.
Defensive, Aggressive, Confrontational, Dishonest. I wish I had read the reviews before I went there. The mechanics are great people, but the owner is an ass. I brought the car in for inspection working fine. When I went to pick it up, it was undrivable! Apparently they tested the emergency brake, and the cable broke, and seized. Instead of admitting that they broke the cable, they lied saying the car was like that before. The owner is so nasty he actually started lowering the car while I was standing under it as the mechanic explained to me what needed replacement. This guy has the worst attitude I have ever seen and doesnt deserve your business.
So I go here to get an inspection for a 2020honda pilot I told them I didnt want anyone to drive in it because I dont want any dirty grease inside my vehicle its a safety inspection only they said up we dont have any safety stickers anyway goodbye this is the type of service they provide never again
Paul is a master mechanic and knows his work. Always straight up and honest about his diagnoses on any car.
This place is a diamond in the ruff... I didn’t know about it and by far the best place to do business with I have never met a better staff in my life
Nice place decent prices
Dont forget your winter tires!!!! Port Jervis tire and Auto has it all, from brakes to oil changes, alignments and all car repairs. Great work PJ Tire!!!
Was there with a friend, just not the same since Paul left and opened his own place in town
Charged me $100. For wheel alignment that he could not i do because bolts were to rusted,,
Reasonable repair prices, great mechanics
Best service around
Okay