Jose was extremely helpful. He went above and beyond to help us finding the best matching colors based on CMYK codes and scanning my business card. He is such a hard worker. I believe he will be successful doing what he is doing.
Super helpful and very nice staff. Excellent recommendations and suggestions. Very accommodating. Store had all the supplies we were looking for to help cleanup after the recent flooding. Overall 👍 👍
Horrible experience! I went to purchase a small lightbulb for my fridge and was told it was $9 and paid for it. I was shocked at the price because normally light bulbs arent that price. 2 months hasnt even passed and the lightbulb burnt out, so I took it back to them and asked them if I could get a new one. A worker there comes and tells me they had given me the wrong bulb for my fridge and the bulb I need is $2. THEY had given me the wrong bulb which is maybe why the bulb died so fast. Its not about the money, but the simple fact they couldnt accommodate me because of THEIR mistake is poor costumer service. Very disappointed and will not be going back to them and recommend no one else does.As a response to your message. Im not quite sure what receipt youre talking about because I never showed you any receipt during our conversation. Why would I keep a receipt thats several months old? Ive attached a picture of my statement in which shows I paid $9. like I said before. Its really disappointing to see that you couldnt even accommodate me a $2 bulb from your store because of a mistake you guys made. Ive been going to your store for several years and have never had any problems until now. Have a good day.
Family run business for last 100 years. Port Washington institution.Great knowledgeable staff and the paint store is a Benjamin Moore store.
Best Hardware and so much more store! Such nice people working there and they are so helpful. I will never forget when my Dad went there for countless odds and ends for our shop. He came back to me and said: “They are so nice and helpful!” So happy to be in a community where we have a place like Alpers, especially now! Love their expertise and advice.
Great local hardware store. Service is always great. Recenty i hired them to clean my Weber natural gas grill and it was the best money I ever spent. I usually spend 3 hours every spring cleaning it myself and it wouldnt look nearly as clean as Victor got it to look. I wouldnt say it looks like new but its about as close as its gonna get. I am definately going to use them every spring from now on.
Its a store where you can start to get to know the staff and you know they genuinely care. Some of the other stores you just feel like no one cares. Its become my go-to! Its also the best looking store. Fun for anyone who enjoys browsing hardware stores as wel!
Alpers is the best hardware store in Port Washington, hands down. They are very friendly and the family that runs the store grew up here. Hardware is their life! So they know the product you are looking for. Take your kids to Alpers and let them hear the creaking of the old wood floors that reminds you of the hardware stores of yesteryear. Alpers is the real deal. Their paint store is top notch too. Why drive a half hour to a big box hardware store to try and save 50¢? Support your local business!
Very helpful staff. Ordered my items on the phone, rang the bell on the side of the building (Irma) and got my order. Easy and safe during the pandemic
Tremendous service and friendly staff. If I take longer than 5 seconds to find an item, someone is there asking if I need help. I wish they had longer store hours as they’re usually closed by the time I get back to PW from work.
This has been our Go to for all of our hardware and paint. The staff are mostly family and they will take care of you as if you are as well. If you need recommendations for anything for your home improvements, Alpers has the knowledge to point you in the right direction. My husband is loyal to Alpers for all of his hardware and paint needs. There is no better hardware store that compares to Alpers. Do yourself a favor and stop in, you wont be sorry👍👍👍👍
An amazing variety of everything needed to run or repair a house or apartment or building, or take care of your yard or garden. Friendly staff and personal service. Two levels of supplies, equipment, etc.
Alpers has been providing my friends and family with all of our hardware needs for years and years. Quality service, help, advice and more.
Super nice people who work there with great customer service. They have a lot of product to helps with any project you have. Will go back again soon!
Run by a friendly family and they have lots of stuff. Being a small place the prices are naturally high but there are no home depots around here anyways...
Excellent professional and friendly advice, selection and service.
Great neighbor hardware store. Helpful staff but prices can be much higher than home depot
Excellent professional and friendly advice, selection and service.
Excellent, family-style service. They have everything and there is nothing the staff will not do for you with great patience and loyalty.
Correction to anothers comment. Many Alpers prices are actually lower than Home Depots. The big box stores can be lower on their chosen items,but higher on many others .
A great hardware store like we used to have
Convenient and very helpful
Excellent selection