NOT recommended!! These people could not get a prescription right to save their lives. It takes multiple trips for just one medication!! I have no faith or trust in these people. If your meds are important, do yourself a favor and stick with Walgreens!!

If only Portage families knew what yall have out here. I come from Florida and I typically used Gary CVS on Broadway, it should be condemned! This is a godsend so clean, fast prescriptions with a smile and access to all of CVS products. Ive officially switched to this CVS and currently looking for a home out here to.

Great experience! Very friendly staff! The only thing I would like to suggest is another garbage disposal!

Never has things ready when they say they do inside and drive up are always backed up and literally the slowest people working here go anywhere else but here

They filled my daughters rx under another name, made a big deal about fixing it, and once finally getting the rx; which was written to include flavor, didnt even include any flavor. They did a horrible job. If I could give zero stars, I would.

The worst service I’ve ever had, they need a whole new staff.

I laugh today when I count 14 reviews including mine and all only give a star except one lucky lady whom must be someone whom works there mom whom actually gave 5 star.I subscribe to Gaia and believe we actually influence the matter in the universe with are positive and or negative attitude.I am busting my .... trying to say something nice. Ok here we go they are close by to me. The pretty gal close to my age is still pretty and the only one whom seems to know what shes doing.Ive noticed theyve hired a lot of new people and I was hopeful!

We had our flu shots done here, and Joe (I think) was amazing with my young kids. He let them see what was going on and explained what he was doing. Considering the context of our visit, it was a great experience.

The pharmacy mailed me the wrong prescription, it was a completely different medication & then told me it was my fault because I let it leave the pharmacy. Now because it was billed for the correct medication I can’t get my meds for another 2 months. Do not trust the pharmacy!!!

They have always been very efficient and had my scripts ready on time. Very awesome considering the work load that this location has. They do a great job :)

Good

I use the drive through to pick up my prescriptions. Because I am wheelchair bound, I have asked the clerk in the pharmacy if she could get other items that I need because I sometimes dont have the strength to get my wheelchair out to go into the store. They are always very gracious and helpful. When I do have the strength I do go in. My experience has always been positive.

In order for me to give a review, I had to hit 1 star. The communication I had with the pharmacist was 0. CVS, Portage, IN. During this pandemic, I thought I would have had better communication regarding medication. Pharmacist Greg was rude and very unprofessional and very immature as I shared with him, to please stop refilling medication that was not called in. I contacted the pharmacy because they are refilling prescriptions that are not being called in. This is the second time I’ve received a prescription that was not called in.

The person! Spoke to was very rude.he gave me no answers and hung up on me with no response.i dont recommend anyone EVER using this pharmacy!!!!! There has got to be a better place than this to get your meds and to be treated better. They must remember. We can go somewhere else and give them our patronage and our MONEY!!! Because that is all we are to them is $$

I have shopped here for years but im done with that. The people in the pharmacy are very rude. The pharmacy in the last town i lived in were cordial and quick to help people. Also they need to train the people at the front cashier position how to do the job. I just tried to do a moneygram and the person was lost.

The drive thru is super slow. I have waited in the line for 20 minutes.

Worst pharmacy ever!! I have even been given the wrong medication before!! My script was supposed to be on auto refill and they dropped the ball. When I called to see if it was ready they said they couldnt get it until the next week .... past my injection date!!! They are extremely slow every time I go in to pick anything up. Long lines! Pick a different pharmacy if you have that option!

I will not give my experience today even a 1 star. I give it zero. I called them 3 days ago for a refill of my medication and they told me over the phone that it will be ready today. I came to pick it up and Beverly, who is the technician told me that they dont have my medication. I told her what I was told 3 days ago that it will be ready today. I already missed 4 doses and asked her if theres any availability in Hobart branch. Now she tells me that I need to get back in line, because they will give me partial refills. I already waited 30 minutes and now I drove around and waiting for another 20-30 minutes. This is bad service. I will be taking my prescription somewhere and I will file a complaint to their corporate office. Please Dont get your medications from CVS.

Your pharmacist is very rude I was trying to spell my last name and he kept interrupting me when I got frustrated with him he told me I should stop the attitude. If he cant pay attention to what Im trying to tell him then he deserves my attitude I shouldnt have to repeat myself over and over for him to get the correct information. I will be pulling all of my prescriptions out of this pharmacy

Most incompident pharmacy. Cannot get prescriptions correct. Should be shut down. No answer from compliant sent to corporate. DO NOT USE THEM!!!!

Had a prescription called in by a doctor. I find out at 8pm on a Friday they are out of it. Second time this has happened. They cant transfer it cause its a controlled substance which I understand but a phone call before the Dr office closed would have been nice. This pharmacy is horrible, dont waste your time.

Called to get medications filled after work as the app says I could, Im legally blind cant drive. I waited for 14 minutes for mark to pick up and treat me completely unreasonably, even hung up When I called the 2nd time and asked if it was standard practice to hang up he stated he didnt when he clearly did was rude and cut me off would not let me speak this is why I will be switching to Meijer Not only is the staff rude at the CVS but they are always out of peoples medication. Not to mention the time they Boston my prescription

This place gets zero stars, they are constantly misquoting pick up times by hours. I have never gone in and had the prescription ready when they said it would be and if you inquire as to why, you are always met with their ever-rude staffs attitude.

Horrible service you’d better be prepared to wait, wait and wait some more on top of the waiting time dealing with employees that don’t know medical abreveations nor terms having to go back and fourth with doctors office, and to make things worse they are always out of medications! Whether you go drive thru or inside it is HORRIBLE and that’s being nicely put!

Just waited over 30 minutes in the drive thru.. Poor service and very slow.. I recommend going to walmart they are faster and much more polite.. These people move on baby time aint nobody got time for waiting this long.

This has to be the worst Pharmacy Ive ever dealt with in my entire life. Go to Meijer or Walgreens, far better service overall. The lack of intelligence and the refusal to give good customer service is all the reason not to go to this place. If you choose to go there, be prepared to be immensely frustrated.

PHARMACY IS HORRIBLE SERVICE IS BEYOND HORRIBLE THE ATTITUDE AND COMPETENCY IS HORRIBLE! Like we are talking how dare you be the one with attitude when we’re the ones waiting on crazy long holds on phone horribly long drive thrus, store lines, etc.... whoever this new person Sam is geeez her attitude just speaks I HATE my job and don’t want to help you!! Over all all my pharmacy experiences at this place are always a nightmare unfortunately they are wht I have to use for insurance and closest to me!!! Couldn’t tell you how many times the actual pharmacist has screw’d up my order! Corporate needs to come in here undercover and do something ASAP

Dont waste your time using the drive thru, they are very slow! Waited in the drive thru line for about 15mins with only 1 person in front of me, I ended up getting out of line and went inside, instead. I ended up getting my scripts before the person in front of me in the drive thru line! Terrible service...

Went to this cvs and they said they had 100 customers ahead of me it was about 930 pm and they are a 24 hr store but said that they couldnt have my scripts ready till the next day at 10 am even though the are a 24 hr pharmacy.

I had to give one star to leave a comment but they are not even worth that! Today makes prescription number three that they have lost of mine. Three hours after they said they are going to call me back, I call them and get We are just now looking for it, we have been busy. Well, get busy finding my prescription! The problem is, no one holds them accountable. Now Im waiting for a phone call again.

Worst pharmacy, and very disrespectful. Worst service.

I wouldn’t give my experience today even a one star and I am changing where I get my medication from permanently. I have a regular medication that I take for multiple health concerns, in February CVS switched my medication to generic version and proceeded to tell me “it’s the same exact pill just manufactured at a different location” two months later and I have had severe reactions to it, this I do not necessarily blame this establishment for since they are not doctors however blatantly lying to me is inexcusable. I saw a doctor earlier today who told me that the generic medication they gave me instead of what I normally take has had repeated terrible reviews and is not nearly the same medication aside from a few similar ingredients.I waited in line for twenty minutes the only to be told that they only just saw my prescription and it’ll be another twenty minutes, no big deal. I grabbed lunch and waited a half hour before going back. Waited in line another twenty minutes only to be told it wasn’t ready yet and to give them another you can guess, twenty minutes. So I wait an hour this time and sit in the drive thru for an extra half hour to make sure I do not leave without my medication. I explained to the very kind woman at the drive thru my serious reaction and that my doctor should have included in my file that I am never to receive that specific generic version ever again. She grabs the pharmacist just to make sure she knew and this is what pissed me off the most.You have the most rude “professional” I’ve ever come across in the health field. She had the audacity to literally tell me with the worst attitude ever that resembles an adolescent that the medication is exactly the same and highly doubts it caused any of my health problems. She also added that if the generic version is available then that is what I will be given then promptly walked away. Anyway, considering I just saw a doctor who has been treating me for years now and she knew right away that the medication change is the cause of a drastic negative change in my body. How dare you ever tell someone that a medication that caused diagnosed harm to them is not the reason being when you know nothing about a persons medical history.I would not seek any advice from this pharmacy regarding drugs which should be their area of expertise if you have a serious health condition or are sensitive to medications. Your pharmacist is just as important as your doctor, you need to see someone who cares about you and can effectively provide you the medication you need. Cvs~ hire someone who knows what they are doing and cares more about their career than bottling dangerous drugs and passing them out like candy.

I am very disappointed in the pharmacy department today I had surgery and i waited 4 hours to get my pain meds and i called and they said its still not ready. Another hour i said i just had surgery and i am hurting and my.medicine is wearing off I said you cant hurry it up and make it sooner. She said well were very busy tonight. I dont care if your busy your job is to make sure that people get there meds she was really rude and I didnt tell her that but Im like busy thats your job. Very unprofessional. So now I have to sit here and wait in pain for my.meds because cvs is to busy right now. They had 3 hours to fill it

Rude service in pharmacy. The pharmacy wait is always long regardless if it’s in the building, on the phone, or in the drive through. Expect to wait and expect to leave annoyed. The only up side is the Store side. The GM is a nice guy and the people up front are always pleasant. The pharmacy though, not worth it.. go to Meijer or Walgreens or sheesh even Walmart is better.

TERRIBLE!Just Terrible!! Every. Time.I’ve never been thru the drive thru without waiting at least a half hour...The staff never calls insurance if there are issues so you get the text that your meds are ready, go to pick up & they wanna charge you for thugs that should be covered... then you have to come back because they don’t do their job right the first time.I’ve called their district manager 3 times over the past couple years. Even they say this store is awful!!

Every month I pick up an order from the specialty pharmacy and every month there is a problem. The pharmacy cashier has been rude to both my husband and me on several occasions. We have complained multiple times but nothing happens.

Details coming Im still trying to get service. Pharmacist Beth very rude and thats an understatementShe could of solved my problem but she got an attitude and refused to solve it. The girl at the drive up window slammed the window in my face while I was talking I had to go inside to get setvice. I was very bed service . Im calling the number they gave and telling them what they did to me. This is not over. I am gonna take it to the end . The pharmacist should lose her job for this oh yeah I forgot to day the pharmacist (Beth) is the one that told the girl at the window to slame it. Wow lncould keep going but Im done. With this and the cvs store

A nice store to get what you need

CVS is a great store, you can find some bargains. The Pharmacy tends to get hectic at times.

Pharmacy is always packed and slow. Often out of certain medications.

Friendly, helpful & quick service in the pharmacy.

Bought vitamins

Drive thru Pharmacy gets worse by the day.

Really I wouldnt give them a star at all I threw my back out this morning and went to the hospital as soon as I got to leave the hospital I dropped all 3 of my prescriptions off at CVS it took them 7 hours to fill 2 of them and the only reason I got only two is because they list the third prescription I will be contacting a manager and there corpcorpion over this and they wont be getting my business no more

Good customer service

So I went there today gave them 4 prescriptions they gave me a bag with the prescriptions in them and I get home I open up the bag theres only two out of the four in there so of course I had to go back up there and get the rest of them.

IM GOING BACK TO WALGREENS.....ENOUGH SAID!!!!!!😡😡

They have a Redbox on the side of the building.

Waited too long, not enough cashiers.

Its nice

Typical drug store experience

Sucks

Fast and friendly

Friendly staff.