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Roodbergen Pools & Spa
2303 Ramona Ave, Portage, MI 49002, United States
Appearance
Roodbergen Pools & Spa

Comments
Ev
Review №1

I called 10:00am on 6/8 for a replacement skimmer. Hannah told me she would call me back. I called back at 3:00pm to check availability. She informed me that they were too busy and they would call me.Update: 6/30 the owner left a message regarding the skimmer. Really! Are you kidding me. What a joke.Also, installed a brand new pool in 2017. I went in the store a month later to tell them that everywhere you walked your foot sank . I now have footprints and major trenches that make it very difficult to vacuum. They did absolutely nothing.I’ll never buy anything from this store nor would I recommend them

Ri
Review №2

Great people but not much of a selection 🙄

St
Review №3

This place is a joke.went in for pool supplies and I received no help. I was in the place probably 10-15 minutes and not once did any body offer assistance. Past practice tells me Im not the only one who gets this kinds service.

Ja
Review №4

Roodbergen installed my pool over twenty years ago and did a great job then. Just last week they installed a new liner. It fit PERFECTLY. The men were very neat and tidy. I heartily recommend them to anyone wanting a new pool,spa, or liner.Jim Bradford

Ca
Review №5

We are into our third year with a Doughboy pool we bought here and I can’t tell you how much I continue to be frustrated with our purchase..I had to hire a professional to come help us get our pool back to normal, all the information we were given as far as care and maintenance has proven to be false we have even discovered inconsistencies between what we were told and what the owners manual says. I love my pool when it’s operational but it’s a constant battle all season long and I can confidently say I would never recommend this dealer.

Er
Review №6

Doing great work

My
Review №7

Kids running around yelling not a good thing right now and very unruly!

Ky
Review №8

Came in for some advice, felt it was good information.

Me
Review №9

Not a good experience with this place. No notice of pool set up, payment on pool before pool was installed. Water came in two deliveries first one we were told we needed to pay for however we presented contract to water delivery person that showed we already paid for water.. owner never communicated this to water delivery service. Waited additional 3 days after first 1/2 of pool was filled for the other water to come. We were told initially told that pool would be done it two days. NotHappy with our experience with the owner and lack of communication we very pleased with the set up workers as they worked with what they had. They was no communication at all we had to keep calling after a month of the pool being paid in full.

Ta
Review №10

Always polite and super helpful staff, highly recommend them!!

Jo
Review №11

They were very nice but not all that helpful though they did try

To
Review №12

As ordered. Easy setup.

D
Review №13

Prices are much higher than a half mile down the road in two directions. They only sell D.E. filters which is a turn off.

Te
Review №14

Great Speedy Service

Se
Review №15

Friendly, fast, and experienced staff!

Mi
Review №16

Theyre just like family!

Ki
Review №17

Mmm

Information
22 Photos
17 Comments
3.7 Rating
  • Address:2303 Ramona Ave, Portage, MI 49002, United States
  • Site:http://roodbergenpools.com/
  • Phone:+1 269-323-1158
Categories
  • Hot tub store
  • Hot tub repair service
  • Swimming pool supply store
  • Pool cleaning service
  • Sauna
  • Swimming pool
  • Swimming pool contractor
  • Swimming pool repair service
Working hours
  • Monday:10AM–4PM
  • Tuesday:10AM–4PM
  • Wednesday:10AM–2PM
  • Thursday:Closed
  • Friday:10AM–4PM
  • Saturday:10AM–3PM
  • Sunday:10AM–3PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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