user
Denver Mattress
6934 S Westnedge Ave, Portage, MI 49002, United States
Appearance
Denver Mattress
Comments
Kl
Review №1

Went in to test out the purple mattress display to place the order online and receive Labor Day deals. So glad we went in, great service, friendly, super helpful and they matched the website price. Best part is we got to work with an actual person instead of having to deal with online customers service for any questions or concerns. Pick up was easy and we are in love with our purple mattress!

Th
Review №2

We were looking to replace our queen mattress - Denver Mattress was one of the retail places that we shopped. We liked the quality, the trial period and guarantee that Denver Mattress has with their mattresses. Dave - answered our questions and was easy to deal with. Excellent service and selection. Made in USA was also a requirement.

La
Review №3

Stopped in the store not expecting much because mattress shopping has been a nightmare in the past. Was completely blown away with Dave, his knowledge, kindness and patience were all outstanding! Highly recommend.

Do
Review №4

This was the most non-pressured buying experience we ever had. Kevin was very knowledgeable and attentive, yet gave us space to talk it over and make a decision without breathing down our necks, as we have experienced at other places. I would highly recommend Denver Mattress and Kevin Haynes.

Pe
Review №5

Dave was great to work with and was able to give a competitive price. Very excited to get my new Casper mattress!

Ch
Review №6

I went in, feeling overwhelmed because I had been looking for a mattress and frame for months. I was overwhelmed by choices and not having enough information.Devon Branham immediately greeted me at the door.He listened to all my issues and showed several options that fit my needs. I left having purchased a new mattress and bedframe. And feeling relieved I was finally getting my new bed.

Ca
Review №7

The guys here are Knowledgeable, give you space to talk amongst yourselves, are very helpful, and have a great sales attitude.

Re
Review №8

We were greeted as we walked in and we were able to test all the mattresses. Jason answered all our questions. He listened to what we thought of the mattress and showed us to another mattress that was softer or more firm or had a more substantial sides. We are currently testing a mattress for 90 days. Hopefully it will work out if not we can return it and try another.They bagged and loaded the mattress for us and he found us even more savings. It has been 15+ years since we bought our last mattress hopefully it will be that long for this one.

An
Review №9

Devon at the Portage store was amazing!!! He knew right off the bat which mattress would be the best one for my teen. He did not try to oversell or undersell. And he worked to get us the best deal possible! He was also very friendly and personable. We will definitely go here for our future mattress needs!

Br
Review №10

With unfortunate circumstances of having to get a new mattress unexpectedly, going to Denver Mattress was the best choice for a replacement. Devon was super quick, courteous, witty and knowledgeable with selecting mattresses that he thought would be a great fit for my preferred comfort. Less than 30 minutes I was in and out with a mattress I was sure to enjoy. If not, they have amazing return policies.

Su
Review №11

Devon was very helpful and patient in helping me help my elderly parents find just the right mattress base/combo. My dad has back issues so he needed an adjustable base and a very soft mattress. My mom likes her side more firm. Devon showed them all the options and explained everything very well.

De
Review №12

Dave was very helpful in directing us to a mattress based on our needs and price range!He was very knowledgeable about the products and easy to work with.

Cy
Review №13

We spoke to Kevin on the phone before we came out to try the purple mattress. He knew all about the purple mattress and about all the products. He let us use the pillows to lay on different purple mattresses. We got everything we came in for. He also helped out my daughter get a mattress for her as well. I was very excited getting my purple mattress and he was very helpful.

Da
Review №14

Very helpful & pleasant staff. Kevin listened to our sleep habits & issues and was able to recommend the perfect bed for us. Never once did we feel pushed into a sale. His main concern was making sure we found the right bed for us, at a reasonable price. We are happy with our purchase, and will absolutely be back in the future.

Sh
Review №15

Devon is very knowledgeable and spent time answering all of our questions! He made sure we are comfortable with are purchase! Excellent experience!

Jo
Review №16

Kevin was very helpful. Let me take my time until I thought I had the right mattress. I also think that the 4 Mos. return policy will help to ensure that it is.

Sa
Review №17

The sales person was very knowledgeable and friendly. We did not feel pressured at all to buy any certain mattress ———-he just showed us everything we were interested in

Ro
Review №18

Devon Branham was great to work with. He knew his stuff!!He Helped us find a new mattress made it quick painless and fun. Wish we could give him more stars!

Ko
Review №19

This was my first time buying a mattress. I did not know what to expect or if I would get approved for financing. Jason helped me find all the mattresses they had in stock that fit my price range and my desire to have a firm mattress. We tested all of those out, but I eventually decided on a mattress that they didn’t have in stock because of foam shortages (No big deal). The deals here are insane; They have FREE delivery (setup is extra (expected, they are a business)), amazing financing through Synchrony Bank, and each upgrade is clearly lined out to the benefit of the customer; For an additional charge you can get a waterproof cover. If you get and use the cover you can return the mattress for a full refund for up to four months, after 6 months you can return for 75% refund, and after a year you can still get a %50 refund. I wouldn’t look for a mattress anywhere else. Jason was very professional, quickly closed the sale with me, was very personable, and I would definitely buy from him again. This is the first review I have ever left on a business ever, and the time I took to write this was worth it if just one other person shops here. Most of their mattresses are made right in the USA and that brought a nice peace of mind, along with my new 10 YEAR WARRANTY. Shop for mattresses at Denver Mattress.

Re
Review №20

The sales staff is wonderful and very informative. They answered every question I had without hesitation. They didnt try to push anything I wasnt interested in. Overall, my shopping experience was great! I will definitely recommend Denver Mattress to everyone I know and will be shopping there again.

Ra
Review №21

Devon made my sales experience easy and enjoyable. Definitely referring my friends and family to this place and that sales representative specificity

Jo
Review №22

Kevin took cate of me very well! I will definitely be back to purchase another mattress.

An
Review №23

Our experience with Denver Mattress today was very positive. The young man who helped us listened to what we wanted, and helped us find exactly that. We narrowed it down to two mattresses, and he helped us with our final decision. He also let us know how much everything was going to cost, and we were pleasantly surprised when we went to pay that it was a bit less than expected. Also, our mattress came with a 10 year Warranty, which is nice for us, too.

Da
Review №24

Ask them about the Rejuvenate 3 base, its amazing! Thanks for getting us the best deal in town, Devon!

Ca
Review №25

The manager, Kevin, is wonderful. The store was busy but he made time for all. He is very knowledgeable and polite. The store carries a large variety of mattresses but loved temperpedic. They have a wide selection. A good experience!

Am
Review №26

Kevin was very helpful, answered all our questions, and let us look around. No pressure, and very knowledgeable. We’re excited to get our new mattress home!

Di
Review №27

Devon was very knowledgeable and helpful. The whole experience of buying a new mattress was very good. No pressure! He answered every question! Thanks, Devon!

Sa
Review №28

Loved our sales rep, Kevin Hanes. Great experience. Made buying a new mattress way less stressful than I thought it would be. And now we will get good sleep again.

Pa
Review №29

Devin at Denver mattress in portage was awesome to work with. He quickly helped us narrow down our choice of mattress. And it was in stock, and we took it home today!

Jo
Review №30

Excellent service, awesome selection, and great prices. Devon was great to work with and very patient with our energetic boys running around the store!

La
Review №31

FastEasyand painless!Kevin was great. Price was a plus too!

Li
Review №32

The Agent was super great and the Store Agent was also super great.The service was top notched and with my daughter support the whole purchase wassuperior.I will recommend this store and Denver Matteress store in Portage Michigan too family and friends.Linda Chavous

Fr
Review №33

Excellent Service. Kevin was a lot of help and we found exactly what we were looking for.

Sa
Review №34

Thank you Kevin for helping choose the best mattress for us! I appreciate your patience with us. It was super great to also meet someone who knows Kaneohe! Highly recommend!

To
Review №35

The manager Kevin answered all our questions and made the buying experience great.

Je
Review №36

Kevin was awesome and very knowledgeable in his explanations and helping us decide what would work for our RV.

Li
Review №37

My husband and I went into Denver Mattress today looking for a whole upgrade from our queen bed to a king sized. We worked with Kevin who was phenomenal and very knowledgeable on the products. He didnt hover over us either which we really liked. There was a great selection to chose from (we went to a few other stores and no one compared to Denver Mattress). I highly recommend this place.

to
Review №38

Kevin was a great salesperson!!! Informative and understanding of the needs that we wanted. Ib would recommend that if your looking for a mattress check them out first its all they sell and you can tell because they know the answers well.Thanks for helping us with our first bit of good sleep in awhile

Ka
Review №39

My husband and I recommend stopping here! We had stopped at another store before this one and left because we felt we weren’t as important as another customer. As soon as we walked in to Denver Mattress, Kevin greeted us with a smile! We never felt pressured by him and his main concern was making sure we found the mattress that best fit us regardless of the price. We were very impressed with Kevin and the store! Not to mention, we were told that it would take 4-6 weeks for our order to come in and it arrived 2 weeks later! Thanks Denver Mattress! You definitely gained some life long customers.

Sc
Review №40

Very large floor with about every mattress you could desire. Many brands. Pillows too. Store is very modern and well kept.

Ki
Review №41

It was great to be able to pop into a local place and pick up what I needed for my Purple Mattress! It was easy to use the text feature to find out what they had in stock!

Wi
Review №42

Kevin and Jason were very knowledgeable sales people, very patient and polite.Made the process of purchasing a new bed a better experience.Thanks guys!

Ka
Review №43

Devon was great, the staff was informative and allowed me time to shop and figure out what worked best for me.

Ca
Review №44

Spent some quality time with Jason at Denver Mattress, selected a mattress that fills what we were looking for, and was impressed by his knowledge of the products.

Al
Review №45

Great service and very personable. They can show you anything you need. Very helpful and knowledgeable.

Pa
Review №46

Jason was wonderful to work with today. He explained our options and made our experience a great one. Can’t wait to get my mattress.

Li
Review №47

Very helpful, very nice employee.

Je
Review №48

Devon was great, made the buying experience easy and understanding...good job!

Ti
Review №49

No pressure sales! Willing to make a plan to get us what we wanted!

Sc
Review №50

Super easy to find the mattresses I needed for my new house. Great layout of the store, able to learn about the different brands and cost points. Sales person was helpful and discussed pros/cons of each, and worked me into the next day delivery schedule. Thank you!

Br
Review №51

Kevin Haynes was extremely helpful and worked with us to find the best mattress to fit our needs.We shopped online and did much research before heading back to Denver Mattress where we were given better pricing and great customer service.We will recommend Denver Mattress and Kevin to our family and friends!Brian Nelson

Al
Review №52

The store was quite attractive and quite neat and clean with ample evidence of COVID precautions. We were impressed with the unobtrusive assistance provided. No undue pressure at all. Our questions were professionally and competently addressed. We feel we got an excellent mattress at a very competitive price.

Mi
Review №53

Kevin in the Portage, MI store was amazing! He was super knowledgeable and to be honest we pulled the trigger because of how good he was! Highly recommend!

No
Review №54

Great service! Very friendly and helpful staff

Br
Review №55

Amazing selection and great staff.

An
Review №56

My husband and I had an awesome experience buying a bed from Blake at Denver Mattress Company. He made it stress-free and easy. We were able to stay within our budget and find a very comfortable bed. The delivery guys were awesome too! I highly recommend buying a bed from Blake and his crew at store #521!

Co
Review №57

Kevin is great! Wasn’t pushy on trying to sell us anything and really knew what he was talking about. Also helped us get a good deal on our new mattress.

Sa
Review №58

I just love their comfort guarantee! I purchased a firmmattress, thinking I would like it. I soon realized a firm mattress just wasnt for me. Thanks to Denver Matresss comfort guarantee I was able to exchange it for another mattress. Also, Jason was very nice and helpful. I really felt he wanted me to be happy with my mattress. Thank you so much!

Me
Review №59

I would highly recommend heading into Denver Mattress for you next mattress! Kevin was friendly, EXTREMELY knowledgeable and he listened to what we wanted in a mattress. After telling him what our sleeping issues were, he showed us 3 different brands, and we were sold on the second one we laid on. Thank you for all of your help, Kevin! We are so excited for our new bed.

Ma
Review №60

Devon was great and very knowledgeable. Prices are reasonable.

Ka
Review №61

Nothing in stock, over priced. Salesperson eas helpful.. but 6 to 12 weeks for a mattress.

Sa
Review №62

I went in after going to the mall where they said i would have to wait up to 5 weeks. I needed a bed right away. It was a great experience with the Denver staff. Asked my budget and looked to see what they had in stock. No pushy staff to extend my budget and it was so quick. I will definitely go back for my next bed. I hope you have as good of experience as I did!

Ka
Review №63

Great place to buy a mattress. Convenient parking, great customer service, very clean store and great selection of mattresses!

Mi
Review №64

Very pleased to get quick courteous service, and find something in my price range actually in stock!

Er
Review №65

Kevin was quick and knowledgable about the products. Thanks so much!

Sh
Review №66

Denver Mattress had a good selection of mattresses in their showroom. Our salesman, Jason, was helpful but not pushy. He gave us plenty of space and time while still providing helpful information about their product line. We ended up purchasing a Casper Nova Hybrid mattress. I really like their 4 month price match and 100% refund guarantee. I look forward to delivery and a comfy new mattress.

Le
Review №67

Kevin was great we got the mattress paid for it he was by himself and had two other customers he kept acknowledging all of us and even loaded my mattress was very very please I would shop at Denver Mattresses again and will also tell my friends thanks so much

Na
Review №68

Expected to be sold. Instead we were welcomed and informed. A not bad experience.

Me
Review №69

Kevin was a very nice and informative, no pressure salesman. He listened to what we were wanting and gave us time to make a decision!

Ni
Review №70

Amazing customer service and great selection! We were extremely happy with the friendly, knowledgeable and helpful service we received along with the mattress we purchased. Will definitely recommend to anyone in the market for a new mattress!

Ki
Review №71

Our salesman, Kevin, did an outstanding job of helping us select the best mattress for us. He was patient in answering our questions, and thorough in his answers and explanations. We highly recommend this business and salesman.

Ki
Review №72

Excellent and professional service!! Kevin was great to work with, he was very knowledgeable and genuine ~ he really cares about his client’s needs and makes sure you are fully informed before you make your purchase. Great experience!!!And Kevin in bilingual (Spanish) Highly, highly recommend ⭐️

Jo
Review №73

We loved our shopping experience! Kevin was our salesperson and they were amazing. No pressure to buy but was there to help with any questions we had. Shopping with Kevin felt like a conversation, not a sales deal. We ended up getting the bed we came in for and Kevin helped us scout out our next bed. Highly recommend if your looking for a mattress!

kz
Review №74

Today my wife and I went shopping for a new Cal. King mattress to fit my Bookcase waterbed frame. We intended to go to only two shops. But neither of them had what I was looking for. Denver Mattress Co. is way on the other side of town from where we were shopping. None the less we made the tirp.When we entered the store we found only one employee on duty and two other customers in the store shopping. We thought this might be a wasted trip. However we found Kevin to be very resourceful at keeping everyones needs satisfied.When we finally got to settle into a conversation with Kevin about our possible choices he was very well informed and helpful. We found exactly what we were looking for and the price was very reasonable.Kevin had our order complete and got us through the check out process and all the while explained all the details about the sale as well as when and what to expect during delivery, warrantees and return process if we ever needed to use it.We were very surprised and extremely happy with the entire process.Thanks Denver Mattress, so far its been a very enjoyable experience.Bert

Sc
Review №75

Went into Denver Mattress yesterday to get some prices on a mattress for my daughter. Was greeted warmly by the manager Kevin who answered all our questions and pointed us in the right direction. No pressure whatsoever. Was so impressed I went back today with my daughter who, after much deliberation, finally bought a mattress from one of the sales people who was also extremely kind and helpful. When we got to the counter we noticed they were selling mattress pads REALLY cheap because they were being discontinued. Bought one for my daughter and another for myself! All in all we were very pleased with our experience at Denver Mattress. If you are in the market I would highly recommend you pay them a visit!

Me
Review №76

Kevin took my information that I gave him as to what size of bed I have and the problems that I have with my bed now and back problems currently experiencing. Put me into a very nice Doctors choice bed. Very please with the beds he showed me and helped me decide which was best for me. Thank you Kevin at the Portage location. Would recommend going there. My second time buying from him.

Er
Review №77

Took the last three days looking for a queen hybrid mattress for my new bed. Took pictures and did comparisons of what I wanted from multiple venues in the Kalamazoo area and basically it was coming down to price. New to Kalamazoo and last place on my google search was Denver Mattress. Never been to one. Came in and salesman saw what I was looking for and gave me comparisons and was able to answer every question I had and we even had a few laughs. Sold me the Denver Hybrid mattress with adjustable base. Easy going knowledgeable salesman who listened and didn’t try to sell me something I didn’t want.

Ke
Review №78

We came in just to look. Our current mattress that was bought at another store that is no longer in business is only 3 years old. It is a memory foam and I wish it would lose it’s memory.Kevin met us and asked us what we were looking for. We mentioned that we wanted a firm but yet a pillow top mattress. He showed us 2 right away. We asked about a particular brand and he showed us those also. He was kind and answered all of our questions, also left us alone to make the decision ourselves. There was no high-pressure sales tactics. He was informative of the brands and the specifics of each type.A decision that we thought was going to be a long drawn out process, took only about an hour. We are extremely happy with the decision that we made and would recommend Denver Mattress in Portage, MI. Ask for Kevin.

di
Review №79

I just bought a mattress and box springs at the Denver Mattress Company in Portage, MI. Kevin Haynes, the manager of the store was an excellent help in choosing the mattress. He is knowledgeable about the differences in each mattress and was extremely patient with me. He was also very nice and friendly. Purchasing a mattress from Kevin was a pleasant experience.

Ka
Review №80

Jason was great to work with! Very knowledgeable and gave us fair pricing. Also saw a lot of sanitizing and wiping down while we were in there which made us feel safe. Thank you and we can’t wait for our new bed!

Ja
Review №81

The sales rep Zach was very informative and helpful. He explained what I needed to know and told me up front that some mattresses would take ten to twelve weeks for delivery. I ended up purchasing two mattresses and foundations to replace my 30 year old sets. Thanks, Zach!

tw
Review №82

Zach was very thorough and the information that he shared was helpful. Very friendly service, and I definitely would recommend.

Ka
Review №83

Stopped into to get a mattress. Jason was SO helpful. He was attentive, knowledgeable, and courteous of our price point. He also was able to get us a discount on some pillows, Pillow protectors, ands mattress top. 10/10 would recommend!

Ga
Review №84

Kevin was an amazing salesman! He was great at giving detail as to why one mattress was better than another and also did great at helping everybody and making them feel welcome. Kevin was also very polite and didn’t try to shove the most expensive product down our throats like the typical sales person. Would recommend Kevin from the portage location to everyone!

El
Review №85

Kevin was incredible. We went in with an open mind and he showed us exactly what we were hoping for. Reasonable prices, great guarantees and customer service. Highly recommend to anyone looking for a good mattress shopping experience even during this uncomfortable time.

Ju
Review №86

Absolutely amazing customer service and selection. Great range in quality and price and a variety of different brands. They have a great deal with the mattress essentials that comes with 2 pillows, 2 pillow protectors, and mattress protector. Our salesman was Kevin and he was great and helped my boyfriend and I figure out the perfect mattress as we’re both very picky.

Ja
Review №87

The place was nice and clean had just what I was looking for. Thanks

St
Review №88

Jason was really helpful and got us set up with a great new bed. The experience was efficient and painless.

Me
Review №89

Our salesman, Kevin, was very knowledgeable and helpful. He made our mattress shopping experience so easy. Now lets all cross our fingers and hope the mattress truly is like sleeping on a cloud. 🤞🤞🤞

Ro
Review №90

Great costumer service

Ch
Review №91

The process was smooth and fast. We walked in knowing exactly what we wanted. They salesman didn’t try to keep us longer and push other items on us. It was fast and painless. Thank you!

Aa
Review №92

Friendly and very nice service. Thanks

Br
Review №93

Great experience, Kevin was friendly and knowledgeable. Made the shopping easy and fun, Looking forward to receiving the new bed.

Ja
Review №94

Zack was very helpful and was able to assist me in picking out the perfect mattress for myself.

To
Review №95

Josh was awesome 👌

Da
Review №96

Kevin was amazing. He figured out exactly what we were looking for and found our perfect bed. The transaction was literally quicker than checking out at the grocery store. He even entertained our kiddos while we were busy. The atmosphere is light and the sale aren’t pushy. Delivery was stellar as well. The guys worked hard and so quickly! I’ll recommend Denver Mattress to everyone!

Su
Review №97

Zack was kind and patient. He had a good knowledge of purple brand mattresses, which we were the most interested in buying.

Li
Review №98

We had previously bought a Denver Mattress brand mattress 15 years ago and were very happy so we decided to go back to Denver Mattress to replace our aging one. We were not disappointed! Kevin was very helpful and knowledgeable. We didn’t end up going with their brand this time, but we’re very happy with our selection. Delivery was easy and they even moved our old mattress for us. Couldn’t have gone better!

Ja
Review №99

Very clean store, friendly staff, they had exactly what I wanted and even loaded it in my car for me!

Ka
Review №100

Jason was amazing! Very helpful, easy experience. Would highly recommend!

Information
54 Photos
100 Comments
4.9 Rating
  • Address:6934 S Westnedge Ave, Portage, MI 49002, United States
  • Site:https://denvermattress.furniturerow.com/locations/Portage/MI/1900001?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 269-459-2407
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations