The crew at West Coast Auto are great! I found a Forester listed there online, took my Honda CRV to trade in, and it was such an easy transaction. Barry took care of all of the loan and licensing paperwork, and I left in my new (to me) Subaru and could not be happier. Excellent customer service that made for a very pleasant experience. Highly recommend!!!
AVOID THEM!!!Purchased a Ford Edge from them a few weeks ago. They told me detailing had just finished with it, so I came by to look and it was still dirty, and the rugs were stained - I should have left then. But I went ahead and bought it anyways because I needed a vehicle for a big move I was making. While on the road, I realized it was overheating whenever I wasnt moving. I got out ans looked and realized that NEITHER of the engine fans were working! We had to constantly pull over so the engine would cool off. I had a mechanic come look at it, and he said BOTH fans need replaced AND the coolant tube is leaking. This will cost me well over $1,000 for a vehicle I bought less then a week ago.They clearly dont even look over their vehicles before selling them! BEWARE!!!
In looking for a Jeep Unlimited I visited 5 different dealerships and West Coast Auto was by far the best experience. And yes, this is where I bought my Jeep! Peter was laidback and helpful. Absolutely no pressure, which was what I experienced at other dealerships. I also like that there is no haggling. You know the price going in. Will definitely come back when Im in the market for another used car.
I thought I would travel to inner-city Portland and utilize a dealer in town to help the local economy. Never again! Suburban dealers are honest and do not scam.
Amazing car buying experience. Extremely efficient, I was in and out the door in under 30min. Great customer service, upfront, and transparent. I would highly recommend anyone looking to buy/sell check there first.
Super slow to pick up the car. We wait at least an hour
Great selection of used cars. Friendly and expedient staff.
Best car dealership! I have continued to purchase cars from here over the last several years. Barry and his team are simply the best! Highly recommend them.
Mine are Volvo XC90 at West Coast Auto was the best experience buying a car Judy and I have had in 46 years of buying cars. Peter made it so nice. Very professional and such a gentleman! If my daughter wasnt already married, I would introduce her to him! My wife loves her cherry red Volvo. It drives like new. In fact, weve always bought a new cars in the past. From Jeeps the Chryslers and on. I think they truly want the customer to be 100% satisfied. Thank you again so much.
Called the place and got most of the things done over the phone. When we got there, the car was waiting for a test drive and the staff were so kind! While we were on our way to Portland, Peter even bumped the interest down! After coming back from the test drive, all my dad had to do was sign! Finances were in check, information was all there; it was an easy in and out. Overall, this is a wonderful place to get a vehicle with some beautiful models.
Being a first time buyer, I was extremely hesitant buying any car. Pete truly made the whole situation a pleasure. No games were played, but laughs were had. What a wonderful experience. Would 💯 recommend to anyone, and will definitely be buying from him again.
Peter was great, no pressure. Bought the car right after the test drive. I had done a lot of research and the price was a great deal, I dont haggle. Very nice dealer, I recommend!
We drove from south of Eugene to look at a truck. When we arrived it was parked in front out of the rain waiting for us.Talk about low pressure. More like no pressure.I am not much for writing reviews but this was the best experience weve ever had.We had stopped and looked at several other trucks, but this ticked all the boxes. The paperwork was done in less than 20 minutes. Amazing.We will let them find our next car for us. I couldnt be more pleased.ThanksWest Coast Auto Group
We just bought our car from them yesterday. I hate buying cars. I hate the negotiation part. This was the easiest car buying process we have ever had. There wasn’t any pressure. Thank you for an enjoyable experience.
We had been looking for a used Volvo XC60 with adaptive cruise control for a long time and finally found it at West Coast Auto Group. The whole experience from getting in touch to driving away in the new car was pleasant. Peter is friendly and handled everything very professionally, without ever being pushy. We gladly recommend buying from them!
I recently purchased an RX350 from West Coast Auto Group and i have to say it was by far the best car buying experience I have had. There were no used car salesman tricks. They know what they have and they will show you and if you dont like the cars they wont try to push you into something else. After deciding on the car I wanted the lined everything up, picked me up from my office and I was out the door with my car in about 30 minutes. Very smooth process and very professional. I will be recommending them to anyone I know looking for a car.
Bought a 2015 Toyota Highlander from Peter who was great and really responsive to all my questions. Process was super smooth and they beat any rate i could find on a loan. Good variety of used cars and all clean and in good shape. Definitely a more positive experience than Ive had a larger dealerships!
Recommend!!! Super easy. They actually werent open but came in just for us. Car was exactly as advertised at a very reasonable price. No complaints I definitely due business with them again.PS we drove from Seattle and it was worth it!
Shopping for a used car has always been a trying experience for my son and I. However, he found just the automobile at this dealership and he called to make an appointment to give this automobile a test drive. Of course, we were concerned to learn about the condition of this used automobile and if there would be an acceptable price and if it could meet the budget my son had in mind. From the moment we arrived, there was no pressure, insult to our privacy nor to the budget and price we could pay. As soon as our Drivers License and Insurance Information were provided to Barry, he gave us the keys and we were pleased to have the privacy to drive and make notes of questions we could ask upon our return to West Coast Auto Groups office and location. I would highly recommend and be honored to share further information about this successful and superlative experience we had while buying this fine car. I know you will be pleased to also deal with this exceptional car dealership and do ask to meet Barry. This location is not your usual auto dealership shopping experience, it is the best!
Great experience - car is in great shape and Peter was great to work with. Got me a great rate on my loan and was able to answer all my questions. I would definitely do business here again - but I dont expect to be looking for several years :)
The guys here, Jordan and Barry, are awesome. They made buying a car easy and simple. The whole experience a lot less stressful than I was expecting. I am from out of state and they did all the paperwork to get my car licensed and registered and then helped me out weeks later when I needed a temporary permit. I would recommend these guys in a heartbeat, itll definitely be worth your time to go see them!
I am so happy with my purchase!! I absolutely recommend West Coast Auto Group to buy your next car! I had Peter as my salesman and he was extremely helpful and made the process super easy!
Amazing experience I got an amazing deal on my car and the warranty package is bar none Barry and the guys at West Coast are amazing to deal with. I recommend anyone looking for a new vehicle purchase to check these guys out.
This place is awesome! Really laid back team without the super high pressure to buy right away......gave me all the information I wanted on the car right away and even had the Carfaxs in the cars ready for me to look at. They also have a wide variety of lenders and were able to get me financed in no time with a credit union I trust! Thanks so much for the awesome experience! I DEFINITELY suggest stopping by and seeing them for your next vehicle:)
West Coast Auto Group really treated my wife and I well. We got a great car at an honest price. Two thumbs up. No pressure sales.
Jordan was a pleasure to work with. The buying process was seamless. We were in and out in record time!
Do you want great customer service, low pressure, and a fair deal? Go find Jordan at West Coast! He made the whole process easy as can be. Jordan, Alisha and Barry were all great, and Id highly recommend them to anyone looking for a great experience.
This was the best car buying experience I have ever had. Jordan was outstanding and was there to help me, not sell me on stuff. He got me the best deal he could and walked me through the entire process. I will definitely be back and recommend them to everyone.
I recently purchased a used 2019 Toyota Tacoma from West Coast AG and it was a very simple and hassle free experience. I live in Klamath Falls and found the truck on Craigslist, I called and spoke to Barry, asked several questions about the truck then made him an offer and he accepted. I purchased the truck the next day. Barry was very easy to deal with, not pushy at all. I had the truck delivered to me in Klamath Falls and it was everything he said it was, just as advertised. I would buy from them again and would recommend anyone to buy from West Coast Auto Group!
You may not like how its drive way looks, but you dont have to write bad reviews. I have bought a very good truck from Barry and Jordan helped me on the financing. They are great people to buy cars from.I will buy from this dealership again.Thank you for the great looking truck, Barry & Jordan!
West Coast Auto Group provided me with the best car purchasing experience! Jordan was a breath of fresh air, there was no pressure or sales gimmicks. Ill definitely be checking in with West Coast when Im ready to upgrade to a new Mini Cooper.
Bought a 2012 VW Jetta last week in excellent condition for under the market price. Really enjoying the car so far and they were able to find a loan at a very low rate with $0 down. Low pressure dealership, would definitely recommend.
West Coast Auto provided wonderful service; they were prompt with their responses, thorough in their sharing of vehicle information and friendly in their interactions. Definitely stop in if you’re looking for your next vehicle!
They were great. Wonderful service,fair pricing and a pleasure to do business with. I would recommend West Cost to anybody looking for a car. Thank you
I absolutely loved my experience here! Jordan and Alisha were extremely nice and knew exactly how to help me find exactly what I needed! 10/10 will definitely recommend them to friends and family!
Great car buying experience! Professional and not pushy. I definitely recommend checking them out!
Great bunch of people to work with! I love my new SUV. Easy and painless car buying experience. Thanks guys, we will do business again I am sure!!!
Peter was great to work with made the whole process easy! Highly recommended.
We were looking for a VW GTI and West Coast Auto Group had the one we wanted. Barry made the whole experience quick and easy. I would recommend working with Barry to anyone shopping for a used car.
We were looking to buy our growing family a larger vehicle. We happen to come across a Q7 online at West Coast Auto Group. Our appointment was easily made and we went and saw Barry that same day. He showed us his inventory and then we test drove a couple of his vehicles. Fell in love with the Q7. It was an awesome environment, no pushy salesmen, and felt like we were in and out in a few hours. We love our Audi Q7, very clean, looks and drives like brand new and we got it for thousands less than book value. Thanks West Coast Auto Group & Barry.
Was in the market for a vw tdi buyback model and West Coast Auto group had one of the best selections. After looking at many examples and having horrible communication from the local vw dealerships I was pretty weary in my search. Barry responded quickly and was able to accommodate my short notice visit to look at several cars. I found a very clean example of an (unclean diesel) ;) with a fair “no haggle” price which I liked.Very easy, no pressure, honest car buying experience. Thanks Barry!
Fast and friendly! If youre looking for the DEQs quick computer check (2005)+ models, this is the place to do it.
They low balled me on my trade and told me they could not give me more because of a small dent in the bumper. They said they would have to fix it first. They have it listed for double what they paid me and lied about fixing it. Their detailer is dishonest as well. I asked for a couple things I forgot to grab out if the trade, and conveniently no where to be found. I dont think a honest car dealership exists!
Another used car dealer with no business ethics or morals. 2012 Lexus CT200h is being sold as accident free on Craigslist right now. NOT TRUE. How do I know? I just traded in this car at a dealer. It has TWO accidents, how do you have a CLEAN CARFAX? A little magic or fairy dust perhaps? BELIEVE the one star ratings folks and RUN.
My husband and i wanted to lease a 2012 impreza and we talked to joel benjamine who said we should order it because we wanted a stick shift (theyre hard to find!). the ordering process was super easy and the car came in early! we went to fill out the lease papers today. it was such a smooth process and joel was really awesome to work with. he kept me in the loop about our car through emails and always replied to me promptly. im glad we didnt go anywhere else. i highly recommend this place!
Amazing customer service
Awesome customer service! Jordan and Barry are a pair of real honest people in an industry of snakes.
Looking for certain auto, found it and even better here. Someehat handicapped so was looking for specific car. Bad credit. Everything was easy peasy, great job, good attitudes, would reccomnend to ANYBODY.Thank you.
Bought a car from this chop shop 6 months ago. Nothing but problems! This car has had issues with melted turn signal assemblies, missing parts, huge repair bills. Barry is verbally abusive, yelling at me and hanging up when I tried to ask questions about where the missing parts are. Barry became very angry and kept telling me to go on Ebay to buy the parts that had been removed before I bought the car. I realize i did buy a used car, but did not expect there is damage beyond what is on Carfax. Unless you have an unlimited cash flow and enjoy dealing with a broken down car every few weeks, BUY ELSEWHERE! !!
Typical scam agencyEdit: Scummy scam agents. When buying a car from these guys they said they would assist with the rim rash repair, but after papers were signed they basically said that the assistance they would give is just an address to a repair shop LOL! If thats not a scammy practice then please tell me what is? Or for this dealer such behavior is of the normal standards? Though this was a while back, i thought i should pitch-in either way.
Super great service, went out of the way to get the car I wanted.
Very responsive, honest, low key. Made buying a car a pleasure!
Easiest car buying experience Ive had. Thanks Barry.
Jordan graboyes and barry tarzaban are great to buy cars from.They are very helpful!
Made an offer on one of there cars, and got this as a responseLol no thanksBarryGreat Job Barry!
Barry at WCAG tried to sell me a lemon.He was 100% ready to sell me a car...I test drove it...Then I mentioned an inspection...He told my inspector it was not ready for inspection!How can you be ready to sell a car that you will not have inspected?Stay clear of these goons.
Great cars, great people to work with!
Barry and Jordan are great to buy from.
Good work!!
Sold me a lamon car
Jordaon is my hero.
Ask for Jordan or Barry.