user
Pacific Overhead Door
4610 SE 27th Ave, Portland, OR 97202, United States
Appearance
Pacific Overhead Door
Comments
Da
Review №1

We were visiting Portland and were staying at a home that had a garage below the house and on a steep slope toward the house. Our son borrowed the van and hit reverse and seriously damaged the garage door. Since this was not our house I needed to get this repaired or replaced quickly.Wow!, contacted Pacific Overhead Door and a rep came out the next morning, followed up with an estimate and then the tech was there that afternoon and replaced the door. Great service and the price was very competitive. Dont mess with anybody else, these folks are the real deal.

DJ
Review №2

My door was old already and was on its last legs. The spring broke and made it final. Time for a new door.Called them and spoke with Justin to get a replacement. He was quick to help me get the ball rolling and setup with an appointment to replace it. Inventory has been low but they had what I needed.Kyle arrived soon after and did an excellent job explaining things. He did a careful job and clearly has a knack for detail and quality.Contractors can be hit or miss, but this is a good one.

Su
Review №3

In 2017, I needed new garage door springs and after calling around and getting some quotes I was most impressed with Pacific Overhead Door. After crunching numbers they helped me come to the decision that since my garage door was so old, I would be better off replacing my garage door all together. I absolutely LOVE my beautiful new garage door. It is much more energy efficient and gave my house a much needed facelift.It was an easy process to order my new door and schedule the installation and I’ve been enjoying my sunlight lit garage.This week I called them to see if they could service my garage door and Rusty came over and serviced it and tuned up the moving parts.Rusty was very informative and knowledgeable and give me some tips and tricks on some preventative maintenance for my garage door and garage door opener. And the best part is it only cost me $129!I highly recommend Pacific Overhead Door!

Je
Review №4

Pacific door had a competitive bid and was only slightly higher than Overhead Door of Portland and Ponderosa Door of Portland. The problem with Pacific Door is that after receiving their bid you will note on their quote that they require a 50% down payment before even starting the job. Because we had never done business with Pacific door we were not comfortable with that arrangement. We contacted Ross and told him that we were not comfortable with the 50% down but that we would be glad to pay him upon completion of the installation. He was quite direct and said he was not interested in our business and we needed to take our business elsewhere. Which we did! We got a better bid, a better product and was able to pay Overhead Door of Portland upon completion of the job, as it should be. I would not recommend Pacdoor as there is an unacceptable level of arrogance that exists within the company. I know times are good in construction but requiring people to pay 50% down to a company youve never worked with before is just a little much. I would recommend taking your business to Overhead Door of Portland.

D
Review №5

The whole experience was great. They arrived when they said they would; came up with a plan to work with my low ceiling; provided the quote quickly. Once I gave the go ahead the door arrived sooner than expected and installation was great. I would definitely use them again. As a plus, more professional and less expensive than the other quote I got.

Vi
Review №6

You know when the garage door sqeeks and takes 3 or more remote presses to get it to operate?..Made the appointment and Tune started on the dot... he went right to the main issues- What a relief to know- it behaves on the 1st remote press, and its quieter. Like a car, -moving parts need a pro once in a while!

Pa
Review №7

My wife and I were very impressed with Tim. He was fast, efficient and very helpful, even after my wife changed her mind his attitude was awesome. 5 stars...Thanks Tim!

Al
Review №8

New custom wood door, they were even willing to play around with building a custom entry door to match!

Je
Review №9

I recently had to replace a garage door panel that was damaged when pulling out ot my garage. It is a 3 door garage so to make a long story short, I called a company ( I wont name) who came out, got the door down but then indicated a day or two later that to replace the damaged door panel I needed to replace the entire door (initial quote of $1,200) and that they could not find a match so to keep all 3 doors looking the same it would cost $3,600.At that point I decided to look elsewhere and called Pacdoor. They came out looked at the door, indicated it was not manufactured by the company the first door company said and told me they would try to find a match to allow me to just replace the damaged panel.Fast forward to today the just got the new door panel installed. It looks great and basically is identical to the original door at a cost of $472.00. It looks great and work perfectly.This company (Pacdoor) is honest, does good worked and wont try to suck you dry. An honest company! I know its are but they really are honest people and do good work. I recommend them highly.

Di
Review №10

The spring on my garage door broke and I couldn’t open it. I called Pacific Overhead Doors and Rusty came out and immediately fixed my door with no problems. I love it when things go smoothly. Great company.Diane KWest Linn

Ki
Review №11

We had Pacific Overhead Door come repair our garage door. They arrived on time, did a wonderful job, provided great customer service, and all at a great price. We definitely recommend this company.

Ju
Review №12

My kids got a ball stuck in the garage door and when we engaged the automatic opener, the door came crashing down like a house of cards. Pacific came out within 2 hours, and Rusty was able to put everything back together in 2 hours. Rusty did a very good job fixing the door, repairing any bent pieces, and adding in additional supports in areas that were damaged. I was charged a fair price and will be a repeat customer in the future. Highly recommend this company.

Me
Review №13

This staff is incredible. I didnt expect A+ customer service when I called 10 minutes before their shop closed ... but we got it! Billy was very accommodating in helping us get our broken door secure for the night. He took his time in explaining our options and the quote for repair/replacement came in promptly the next morning as agreed upon.

Ky
Review №14

We had garage doors installed today, the installer was professional, prompt and made sure everything worked. They dismantled the old system and hauled it away without hesitation. We have a great new system, great looking garage doors and they left everything clean and tidy. It was a 5 star experience,customer service was excellent, start to completion. P and K in Milwaukie OR

Ma
Review №15

Loved working with this company. Great on the phone explaining options, installers showed up EARLY for their appointment, and they were friendly, clean, and efficient. Very happy with the experience.

Bl
Review №16

I recently had an electric garage door installed. I am impressed by the attention to detail, affordability, and ability and willingness to answer questions. I highly recommend this company!

Mi
Review №17

Our old cheaply built garage door finally died. We called Pacific Door for an estimate, saying it was not an emergency situation because we used the garage for storage and not for vehicles. Nevertheless they came to the house in 2 days to take measurements and schedule installation for the next week. The installer came on time and was finished in 2 hours. Everyone I dealt with was polite and inspired trust. A+

Lo
Review №18

I love this business. They made the whole process easy. Trying their best to educate us on options and to take the pain out of the process. I highly recommend them!

D
Review №19

One of our favorite suppliers. Expansive selection with a small and local business model. We have been utilizing Pac Doors materials and expertise for years now. They stock Wood Garage Doors as well as garage door springs and hardware necessary at a fair cost for us to keep our costs down as well. We are grateful for their honest and sound approach to business and will continue business for years to come.

Pa
Review №20

These people have got it going on :)Great service, beautiful garage doors ( neighbors are jealous )Great team. Totally recommend!

Jo
Review №21

I am so excited for my new garage door to be installed very soon. My garage door is from 1967 and is experiencing the pull of gravity. I feel like a kid waiting for Christmas to get here. I would highly recommend Team PacDoor! Joe Roberts Milwaukie, Oregon

M,
Review №22

Like the new garage door. Its exactly what we wanted.The installer was very professional, and very helpful.Thank you for your help and the beautiful job .

Ti
Review №23

Incredible service. Highly competively priced. Excellent work. Would highly recommend.

ki
Review №24

We shut the garage door on the car and it made a number of problems I couldnt figure out with the garage door. They were able to fix it same day! From the receptionist to the technicians everyone was polite and professional! Definitely recommend.

Pa
Review №25

I am a contractor on the oregon coast . i have been using pacific over head doors for years . custom designed - quality doors which dont fail in the harsh Oregon coast weather .huge issue . excellent salesman /professional service - excellent management team - top rating -always willing to help - maintain the high quality which I do - I will not compromise. you can trust them -not said lightly

Ha
Review №26

We had Pacific Overhead Garage door repair the broken spring last August. The door worked better than it had ever worked for us. 10 months later something went wrong with the lift mechanism so I called them up to repair it. They sent a repairman out the next day at no charge and the door is up and running again. I really appreciate that they stand behind their work and were able to fix the door so quickly. Both repairmen were very personable and the original repair cost was very reasonable. I would recommend Pacific Overhead Door to anyone needing garage door repair.

Co
Review №27

Tim came and installed my new garage door. He was very knowledgeable, quick and a pleasure to have in my home. Pacdoor, had the best price and a no bs mentality. I would strongly recommend. Thanks

gr
Review №28

These guys are real pros...Theyve got years of experience...Attention to detail and polished style...Pacific Overhead really lifts the everyday garage door to new heights...Haha...

Je
Review №29

Amazing Service! When our old garage door was on fritz last year, Pacific Overhead Door sent a technician out immediately to fix the issue and when we decided to upgrade to a better model, they were our first choice for sales and installation!!!

Al
Review №30

Super helpful staff.They took the time to figure out what part I needed and instructed me how to correctly fix my problem. Ill go back here first when I need something else

Al
Review №31

Excellent full service on 2 double garage door mechanisms.

Ve
Review №32

Had the best service possible provided by Peter and his Team. They were prompt, had competitive pricing and were a pleasure to deal with.I would recommend them to anyone looking to purchase doors and have them installed.

Em
Review №33

We had PAC door build us a custom door. The door turned out beautiful, the staff were extremely efficient, proficient, and professional.

Da
Review №34

He took plenty of time with me to determine what i needed, explained the process, and had the part i needed at a reasonable price. i will go back to them for any future needs.

Sa
Review №35

Our garage door was damaged. Although they no longer make that model, Pacific still had some parts in stock and was able to come out right away and replace the damaged panels. Thanks Pacific!

Be
Review №36

Very friendly and professional

Jo
Review №37

Extremely rude staff.

Information
32 Photos
37 Comments
4.8 Rating
  • Address:4610 SE 27th Ave, Portland, OR 97202, United States
  • Site:https://pacdoor.com/
  • Phone:+1 503-546-0299
Categories
  • Garage door supplier
  • Construction company
  • Door supplier
  • Industrial door supplier
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
Similar organizations