Just bought a icon 7100, and all the trimmings. Great service as allways.

If you are in to ham radios this is the place to go. Great people, great service. They have just about everything in stock and all the major radios are out on display so you can play with them. The only down side is the bottle return center is right next door, so you have to dodge the homeless and bums to get in to HRO.

Good selection of products. Salesman seemed kind of disinterested. Thankfully knew what I wanted and they had it.

Very helpful folks. They even have example installations to help a newbie out.

Very nice facility. Oh the Goodies inside.

The only local source for amateur radio equipment, accessories and literature. Store cashiers are helpful and knowledgeable about the products and operating conditions. Watch for double or triple sales on items throughout the year.The new store has more space for displaying equipment and more available parking out front. The HRO store is referred to as The Candy Store by many radio operators and enthusiasts.

Excellent customer service for a newbie!! Highly recommend!

New review: Since coming here after they allowed in person shopping, I have had very great experiences. Theyl shop is well organized and the staff is knowledgeable and willing to help. I have come here a few times now that its opened, and I know Ill 100% be a returning customer. I will be coming here for all or my radio needs. Very pleased with the in person experiences here. Thank you.Old review:Inquired about an antenna I was looking to buy, they told me it was out of stock. That was fine with me. I was trying to get an antenna quickly, so I asked about alternatives, and they showed me a similar antenna, similar price, same length. They told me it was in stock, so I ordered it on the website and went to pick it up, only to be told that they couldnt find it for some reason and had to order it from CA. Was hoping it wouldnt take long, but it seems it will take a few days. It pretty much defeated the purpose of buying an antenna online, as I could have gotten the one I originally wanted, and for cheaper, rather than the second option. Other than that, they were nice on the phone. A bit disappointed about that, but it happens. I will likely order from here again, but will be careful to make sure they have multiple in stock of the item I am looking for. I am in favor of supporting smaller businesses, rather than ordering everything in my life off of Amazon, but it sometimes it just makes it difficult to do that.Update: Was not given a tracking number and apparently neither were they. Apparently 4 days after the mess up my antenna was shipped. If Id have to wait a week I wouldve ordered it online and sent to my own house in the first place. The real kicker is Im still going to have to drive 35 minutes to their store since it is still technically a pickup order. After the initial call, they were not happy to work with me and made it very clear. Very unfortunate.

Go get your ticket! The folks here are knowledgeable, friendly, and want to help. Id spend all day here if I could, but then Id be broke!

I love HRO! And I’ve probably had dealings with each and every location at one time or another. All the HRO staff are helpful in so many ways.... Taking orders over the phone, confirming shipments and which HRO they’ve been shipped from. Suggestions on which piece of gear will Bette suit my needs, and even technical support... Plus there prices are the same if not better than the competition..... Including Amazon!

Im back for my once a year pilgrimage! To the Candy store.

Pat was very helpful. Good selection of equipment.

I am leaving a 1-star review mostly because I was disappointed in the helpfulness and friendliness of the staff. The person made me feel like I was more of a nuisance than a customer, and offered little to no solutions or advice for the application I had with my radio setup.

I will not go inside places with this sign. Even if they do not enforce it.My dad did walk in with out mask and was never asked for proof

A friendly bunch with good customer service.

Knowledgeable. Answered all my questions. Were willing to spend time. I will buy there.

Out going, friendly and great to work with.

Great place! These guys know there stuff and freely share it. Great prices. Stuff is always in stock. Be aware for a bit of a wait during covid though. I see a few not so hot reviews but it seems they are related to the crisis we are in. In my opinion people need to take stock in the current situation we are ALL in right now. The crew appears to be doing the best they can given what they are working with.

So I ordered one of the new TX-500 radios back in January, and called the next day to get a leadtime, since it was backordered - the man that answered the phone informed me that I was seventh in line for a unit, and that they would ship out lat February at the latest. March 1st comes and goes. I call back, now its unknown when I will get my radio COVID delays yada yada, so I email the manufacturer. I ask them if theyve been sending shipments to HRO - Yeah they already received a shipment of 50 radios on 2/15 and another is scheduled to arrive mid-March. Send them an email with this information, kindly asking that they advise on when I can expect a unit, and get told they wont have anything until mid-March. ...OK.... Well here we are! I have no idea whats going on here, maybe they dont either. The manufacturer made it clear they got products, 50 to be exact, and they themselves told me I was seventh in line. I get there are 9 locations, but 50 radios over 9 locations is 7 radios each. Well now its 3/19, no updates that the product was received, or that it shipped. No communication at all if I dont ask, email I sent with mfg response was straight out ignored until I pressed on it a week later with not response. If youre considering ordering from HRO online, Im telling you right now, do not waste your time. Once they have your cash, youll be in purgatory, there will be no communication, and youll come to find out some factory in Russia has a better picture of what theyre receiving and when than they do, and theyll have a different story every time you call or email. Its all so tiresome.

Yesterday at 3pm, we placed an order for a radio. Within 20 minutes, we received SHIPPING confirmation!This morning at 10:50am the radio was in our hands!!This is absolutely amazing! Free overnight shipping? And a great radio at a fantastic price!Xiegu G90

Friendly and helpful staff.

Reserved an IC-705 in December, which was confirmed by email. A few weeks ago I called for status on my order. I was told the radio would be available sometime between September and November. The person on the phone asked if I would like to pay now. I told him I would wait until they were ready to ship the radio. Today I called for another status check, and was told my order was cancelled, because I didn’t pay a few weeks ago. I asked the guy on the phone to confirm my order was cancelled because I didn’t pay previously. He confirmed that’s why it was cancelled. The Portland store never reached out to inform me about my order. I suppose if I hadn’t called for a status check, I would still be on the list. The Portland store doesn’t appear to value their customers!

Nice selection. Very friendly service.

I had purchased on line a vertical antenna but discovered that it wasnt what I needed. I decided to drive from Medford, Oregon, to Portland, to return the item in person so that I might shop for other Amateur Radio items I was hoping to be able to buy there.However, due to Covid restrictions, I was NOT allowed into their store at all, after a four hour drive there. The man in charge there was VERY unfriendly, didnt care that I took such a long drive to get there, charged me a re-stocking fee, but that part I DO understand.But I was sadly very disappointed in his apathy towards my long drive to find I was banned from the store.He said that I should have checked the website to see that they were closed.But, I had watched a video of a woman who was inviting me to the new store location instead, and there was no date on that video which I had watched.So I believed that the store was open. THE HRO store SHOULD have deleted the invitational video since they were so adamant about not letting a customer into their store.I AM personally done with HRO and will buy my gear from ANY other source than them now.

I have been shopping at HRO for 20 years now! Always great advice and guidance.

Great people to talk to and get help, Great selection, cant wait to be able to go inside

Ive only been here a couple times, but every time Ive visited theyve had everything I needed and more..in stock, on display, organized, and reasonably priced considering they have to make a little money to pay for the building, associates, and other costs necessary to have everything we want them to have sitting on a shelf when we need it last minute. Theyre heroes in my book.

Were lucky to have a amateur radio and radio hobby store in our community. HRO sells quality products. Ive shopped in the store and received excellent advice. Ive also purchased from them online, they are quick to ship and items are neatly packaged. Take my money, Im a happy customer.

My Candy store. Bought many ham radios from these guys.

Friendly staff when theyre not too busy. They have a wealth of knowledge if you can get them to share it.

When ya want to pushsome SWR down yer transmission line to have a qso wid da guys in Japan, call up these guys for the best radio prices in the US. They can put yer tones on the air rickety-split. Really nice guys too !Tell em ole Ham sent ya!73 mate

Excellent and prompt customer service. I am a new HAM operator and called to order YAESU FT-60R and they ordered it as not in stock. Got it a week later. Looking forward to be visiting in person at a later date and or purchasing more equipment when ready. Always happy to support a local business.

Highly recommended!!!The best ham radio outlet and the best costumers support!!!

Treated me right. Knowledgeable staff answered all my questions.

Awesome staff, incredible prices and massive knowledge. Pat, made my day. Thanks guys! I highly recommend you!!

I went in looking for a new mobile rig. Salesman (Norm) was very knowledgeable about the various models and the pros and cons of each. He even came out to my truck to help me figure out mounting. Great price too!

The costumer service here was nonexistent. It has been a VERY long time since anyone has treated me with such disregard! I will recommend you not wasting time here. I am VERY disappointed in the level of service that apparently is allowed.

They don’t allow anyone in the store. Ridiculous!!

Unusual fast delivery for me, 2 days. Helpful staff every time. Store is well set up with display. And last but not least prices are good.

HRO Portland is truly an amazing store. They are very helpful with their customers and or a top-notch store. Bill, Norm and Mike are incredible to work with Truly a great experience and FAIR with their customers. I can’t recommend them more!

Great place for amateur radio information and equipment. Whether you are an experienced operator looking for top of the line equipment, or a new operator like me who has very limited knowledge and needs a lot of advice, this is the place to go to. They are very helpful, and will spend time to ensure you get exactly the equipment and setup you need

They are convenient. One salesman that always is there whenever I go in could use a personality transplant, not rude but borders on it. Guess thats what we get since theyre the only game in town. Business must be booming cause I understand that they are going to move to a bigger store down the road. If you need something $100 or more they ship directly to ones home for free. The biggest advantage is having the radios side by side to compare.

Helpful, got me what i needed and helped me design a system for my travel trailer.

Love HRO, and have been dealing with them for years. My latest purchase (Yaesu FT-818 and accessories) came out to me from the Oregon store. Fast shipping and friendly staff over the telephone. All was right with my purchase!My only complaint ( And this is not aimed at HRO) is that they use shipping that allows the local Post Office to make the final delivery. United Parcel shipped my radio clear across the Country in 4 days! It took the local Post Office 3 days to deliver it the last mile! Wasted time on the phone, and an actual visit to the local PO to find out when delivery was going to take place...Please HRO, have United Parcel deliver 100% of the way! There killing your reputation for fast delivery!

The 3 guys were at the store seemed knowledgeable if you ask the right question, but their whole demeanor made me leave without asking other questions I had. 2 of them were rude to say the least. They didnt want to help me learn what radio I should buy or respect me enough to treat me like a potential customer. The third guy was helpful enough but short and in a hurry. I am still lost on what radio I should buy, but when I do, it wont be from these guys.

I like this new location, I used to go to their old location through the years. This one has a lot more room inside, and as far as price goes the sky is the limit! Or in most of our cases are pocketbook determines that! Ive heard people complain about the way they have been treated, but it makes me question them. Every time I have walked in there its always been an awesome experience, the guys have always been very nice to me, rather Im buying a $1 antenna insulator, or dropping hundreds of dollars.

Good customer service

Im returning to Ham Radio after 50 year layoff. Pat was very helpful and helped me pic the right radio and antenna components. All the staff were really nice and made me feel welcome. Their prices are great also. I bought a FT2900. Thanks you guys.

Love the new location!!!! We now have parking. Great selection. Well stocked. Very well organized

A rare treat to have a brick and mortar amateur radio store nearby. The store is well stocked with everything needed and wished for if you are or want to be a Ham radio operator. And of course, the place is run by Hams with lots of good advice.

This store took me down memory lane reminding me if those years when becoming a ham operator was a major passion. The staff is knowledgeable about current equipment and how things once were built. Nice shop. A real find for serious ham operators.

I went in as a new HAM with an idea of what I wanted. I got great advice, prices were great and I walked out with exactly what I wanted. Staff were very knowledgeable and helpful.

Lots of radio stuff. Nice to have a place to look at scanners and radios in person. Lots of accessories and add ons to choose from. Will be back for more when in town again.

If youre an amateur radio enthusiast you already know about the Ham Radio Outlet. If youre unfamiliar with HRO then a visit to the store will inspire you to buy all sorts of cool and fun stuff and you will spend lots of money real quick.Of course they have a web presence and they maintain a very nice printed catalog.

We have a smaller store in Portland. However, I am out of town, been stopping there for years and seems that I dont leave without learning something about my hobby or making a purchase. Great bunch of guys and gals and great addition to ham radio. Be patient. Theyre great on information but I also defer when somebody is ready to make a purchase.

Pretty much the one and only ham radio store in the northwest. Most employees are awesome, and take time to give advice. The website is kind of lacking... but is no fault of the store itself.

Purchased a antenna switch, coax and jumpers from them. Fair priced and quick on getting my order to me.

I bought a 2 meter 440 mag mountantenna,and a week after I bought it fell off my roof. I took it back to HRO and they gave me a refund.I was able to buy a 5/8 wave dual band antenna and a heavy duty mag moun .To the people at HRO THANK YOU VERY MUCH THEY WERE GREAT TO WORK WITH!!!

I knew nothing about HAM radios before entering the store; Roy spent 2+ hours showing, explaining, and answering all my questions without trying to rush me out the door or pressuring me into purchasing anything. So I would recommend this store for any of your HAM radio needs... Large selection and some of the greatest service... AAA+++

Friendly, knowledgeable & helpful staff. Good stock of unusual parts and surprisingly competitive prices. Convenient location close to freeway and easy in-out parking.

Everything for the ham or aspiring ham. Comprehensive inventory, new and used. Nice array of ham-related books, periodicals and study guides.

HAM is a hobby that requires a lot of knowledge. The staff here are happy to meet you where you are. Prices here are good, too!

Always willing to help and advise

Update: 7/21/2018I finally got my Technician and General license and needed an item so I thought I’d give them a call. They had the item in stock and were super friendly. I went to the store and was treated very professionally and I bought the original item I came in for, plus something extra. So, I’m revising my review. Maybe we both were having a bad day. I’ll definitely go back again and will update the review accordingly. I’m leaving the text of my original review as I wrote it but I would like to apologize for my rude comment.Original review:Jerks. Im studying for my Tech license and went in as I had questions about radios that supported APRS. I told them I was studying for the exam and if they could recommend a place to take it. The lady was nice but a jerk in a dirty NASA shirt suggested I just google it. He did hand me a pamphlet but I said since I was there I thought I could just ask them. I like supporting local places but these guys are rude. I can just goggle it, just like I can buy equipment online for less and not have to deal with people that dont want my business.

More than everything you would need. Super helpful for this newbie

If you are new or old to Ham radio they have something for you. From educational materials and study guides to help get you started or to your next level, to radios antennas and other equipment. Their staff is also friendly and highly knowledgeable.

Would be nice if Ham Radio Outlet could open a Washington state location like they could have a Tacoma WA store.

Eric and all the staff are extremely knowledgeable and direct you to equipment or accessories needed. Competitively priced. First place to check for Ham radio equipment. Highly recommend.

Giving a 1 star rating to say how lame it is to have a policy of you dont help with projects. Id have given you whatever it cost and a 5 star rating for help with my project. Your loss, wont be coming back.

This is place for the informed. If you need help, Speak Up. Nice people who are happy to help. Understand that HAMs are a Licensed group, just tell them you are new...

Knowledgeable staff. Reasonable price. Only ones in town, so you just have got to love them.

Friendly Knowledgeable Staff. All staff are Amateur Radio Operators. Answers all questions about radios and equipment. Fair and competitive pricing. - KE7SIN

Great selection, friendly and helpful staff, good prices.

After calling the store to have a rather cold and unfriendly reception I reached out to the head quarters via dear Facebook and was referred to Janet over in Anaheim. AMAZING person and offered me a treasure trove of information to make my mission a little clearer (what to by and what to expect from that purchase). I would rate a glowing 5 stars but sadly I dealt first with the local store and, well, not worth the extra stars. perhaps as I move forward.

Well I showed up to the Tigard store today, and talked to a fellow named Mike. I started by asking if he had patience for a ham radio newbie. He smiled and said yes. I apologized many times for my total lack of knowledge, but he was great and taught me a lot about my new hobby. I’m happy to say that I will be back when I make up my mind and actually purchase my new mobile and base stations.I can’t wait to go back and talk to the great folks at the Tigard store again in the weeks to come.Thanks y’all Jon

These guys are great. Placed a large internet order early afternoon and they shipped it the same day. Thats what I call service. I have placed several orders with them over the past few months and its always the same. Great service that keeps me coming back.

Great place! As a newer ham, I was happy to make my pilgrimage. Its awfully difficult to walk thru the store and not assemble a shopping or wish list hah! So many great offerings from many manufacturers and a great variety of supplies.

Good supply of everything hams need. Staff is a little too business like. Hams love to gab a bit..staff not so much so, even when few are in the store. Also..no Elecraft toys.

Three stars for their selection. It’s huge and they have just about everything you need to add on to your hobby or start one. With that said, two stars for a rude employee who felt it necessary to rant during the entire sale on the use of the radio I picked out and why he “disapproved” of said use. That kind of attitude is what kills this hobby as it slowly fades to being obsolete. Here’s a tip to the guys at HRO... sell me the product I am paying for and leave your personal opinion out of the sale. I may just take my business elsewhere next time to amazon, ham city or gigaparts. At least there I can spare myself to unwanted feedback.Oh and BTW, thanks for selling me the EXACT SAME mounting bracket for my new radio to which the guy insisted wouldn’t fit my new unit.

Pat the guy who answers the phone is not helpful, has a nasty attitude and I’ll take my business somewhere else.

Sales staff are always helpful and knowledgeable. I love the larger store in the new location.

The place to go for any ham equipment you need.

Knowledgeable staff, great prices and selection and easily the best amateur radio store in Oregon.

I will make this short and to the point. I just filed a formal complaint against an employee in one of your stores.

Friendly and knowledgeable. Definitely the place to go for amateur radio needs.

My first experience at HRO was not what I expected. I guess I didnt communicate well what equipment I wanted to get more info on. I left disappointed. However I returned after getting advice from a local Ham and returned with a list of items that I wanted to get my first station up and running. The sales staff was very patient and guided me through what I needed and gave me a bunch of options in different price ranges.Their prices are competitive and it is nice to leave the store with new equipment in hand. The Sales person gave me contact info and encouraged me to call back if I need anything. He explained the warranty and gave me install tips. It is nice to have a brick and mortar store within driving distance. do your homework first and have an idea what you want and the staff will help you with all of the details. I now appreciate having HRO handy.

Again.. They done me right.. Its hard sometimes to purchase items from really intelligent people.. Sometimes they may sound a little irritated.. Well maybe my dumb question about a cat cable was a little confusing to one dude..but he got me straightened out... I got the answer and was able to spend my $$$ all good...the other dude was also cool.... they are all cool.. Keep the local business in business.. DONT BUY HAM STUFF FROM THE INTERNET WHEN YOU CAN GO PICK IT UP IN TIGARD!!

Do Not be fooled....there are no radios made from ham available here. However, they have everything a hr enthusiast could ever want.

Very good selection and friendly staff. A pleasure for sure!

Well stocked. Friendly and knowledgeable staff

Very helpful folks! Not trying to push you buy anything but have lots input on Shortwave radio.

Great service, selection and prices!

Knowledgeable staff, great selection, and some of the best prices anywhere. DO NOT buy from Amazon or Ebay without first checking HRO prices. More often than not you save at HRO, sometimes by a significant amount.Art KK7ART

Staff is super helpful, friendly, and has a great wealth of knowledge and information. Its nice to see a brick and mortar store still exists for us in the Internet Era we are in.

Knowledgeable and nice employees. The right products at great prices

Good selection, good prices, helpful staff, no pressure.

Great place to go for your radios

New store is great! Its nice to see all of the gear on display.

This is the place for Ham Radio equipment. Fast friendly, knowledgeable Ham Radio operators. Dennis KD7KSW

They have anything you want for ham radio operators. Friendly and helpful