I am not a frequent poster about medicine related things - this office was a new level of service for me. I really enjoyed Dr. Patel - best doc/patient relations skill Ive ever seen.he was thorough, careful, explanatory and a great listener. Im happy Ive begun using his office services.Parking was in the same building, it was easy to find. A really great Doc and visit.
Dr. Patel is an amazing doctor. He is kind, caring, polite and very well informed. He is a brilliant clinician who takes the time to listen. Highly recommend.
I had such a wonderful experience with PDX ENT & Audiology.Dr. Furr has made the process of fixing a long time issue with my nose smooth and easy. He made sure to answer every question and concern I had and was kind throughout the whole process. His team was great too! Highly recommend if you are having any ENT issues.
Both my dr. And I had to see two different dr’s.Both Dr Hertler and Patel were amazing. Wonderful bedside manor and also very knowledgeable. Front desk and nurses are fabulous as well.
Very friendly, efficient and helpful I would highly recommend their practice.
I saw Dr Patel at the ENT. He was kind, well versed in his field, and willing to hear me out. Its the first time in a very long time I feel like a doctor took time to hear me. I thanks to all of you.
Initial visit for my husband. I attended because he is very hard if hearing and forgetful. The providers (physician and audiologist were both very friendly and informative. Asked if we had additional questions and answered them clearly . We felt welcomed and taken care of.
Top notch care. Dr. Patel and his nurse practitioner were thorough, attentive and informative. Best specialist visit Ive ever experienced.
I highly recommend this capable bright young physician. I had facial swelling from a bad infection and was very uncomfortable. I had seen another physician before and they were unsure what was going on so they referred me to this office. Dr. Patel listened to my symptoms and performed a procedure that gave me immediate relief. He explained what was happening and was very genuine and warm. After suffering for about 5 days with the swelling, and after seeing Dr. Patel the swelling went down immediately. By day three I felt like myself again. Under the circumstances, It was a great experience with Dr. Patel.👍👍👍👍
Dr. Hertler 5* but the backoffice and audiology operation a 2 at best. There is simply a lack of adequate competence in the world, not just at PDXENT in terms of actual operational planning and hence scheduling. This is why online self service models (teledoc, listenlively) are gaining steam. I could save money, have arguably as good a technology but unknown levels of service when it comes to adjustments. And PDXENT seems to frequently, at least recently, have problems with audiologist availability and staffing.
Outstanding!Thorough examination.Very clear explanation re: findings.More importantly... very solutions oriented re: plan to resolve/help diagnosis.Thoughtful time with me as a patient.Great office staff too. Very hospitable.
Waste money,almost $1500 for just 2 visits without solving the problem. Still have ear pain that I have to take my own left over medication from before to calm down my ear pain
PDX ENT is staffed with cheerful, helpful professionals at all levels. My visits with Dr. Patel were actually quite pleasant...despite the nose surgery and follow up appointments that involved...well, not generally comfortable procedures. But, he listens and is quite gentle and attentive. He explains the procedures and makes the whole process, quite pleasant. Grade A!
Highly recommended. Dr. Craig Hertzer used a tiny camera to go through my nose and look into my throat. I waited months to see a doctor because I thought it would be a huge hassle, but PDX ENT was super easy. (I have Cigna insurance)
Dr.Furr was excellent at repairing my severe deviated septum and overall straightening of my nose. I highly recommend him.
Dr Patel is great! He is very patient, detailed, and thorough. I felt very relaxed and calm during my appointments and surgery because I knew I was in good hands!
PDX ENT & Audiology Medical Group is consistent with the expectations of such specialists. More specifically, superior, consummate professionals. Dr. Patel and his and his support staff are simply outstanding!
I was very happy with Dr. A Patel. He took time to question past problems leading up to this visit. His explanations of the possible problem was clearly presentedAnd all his contact was with a gentle touch. I felt he was engaged too teachwhy things were happening. My questionswere all answered fully. I would recommend this clinic. The staff was also nice.Thanks
My mother has needed ENT care for most of her life. Shes had a number of different ENTs in Portland but Dr. Hertler has been, by far, the best ENT shes ever had. Hes courteous, gentle when he does procedures, always respectful and extremely kind. I would recommend him with highest praise. Im also a retired rheumatologist and when I was seeing patients, I always trusted Dr. Hertler to make the correct diagnosis and treat my patients with compassionate care. I cant recommend him highly enough.
Dr. Patel was right on time, spent plenty of time asking me about my condition, did a very thorough exam, was very personal and courteous. I highly recommend this office.
Dr. Patel is, hands down, the most professional, experienced, and personable doctor Ive ever dealt with. No words can express my appreciation for the life changing care in which he provided. Every step of my care was carried out to perfection. Dr. Patels office staff and assistant were also pleasant to work with. If you need relief with any ENT issues look no further than Dr. Patel. Thank you Dr. Patel!
The best sinus doctor ever. Great team and great people that will help you no matter what.
Dr. Patel is the most explanatory doctor of what I am seeing him for that I have ever seen. I felt very comfortable with his skill and extreme manner. I recommend highly.
Dr. Hertler is the most thorough, attentive, KIND, physician I have EVER dealt with. Just a great experience all the way and every time. Cannot recommend highly enough.
PDX ENT and Dr. Patel are great! They are very caring and thorough in their check-ups and procedures. I have been coming here about five years, and I have no plans to change. Excellent and friendly staff make you feel comfortable with whatever your ENT symptoms are.
Dr. Furr is awesome! I’ve seen a handful of ENT doctors in Portland and he is by far the best. He had great bedside manner and explained everything thoroughly so I understood and had confidence in surgery/next steps. Highly recommend!
I went to PDX ENT for tinnitus Dr Patel was very caring and understanding of the problem. I would definitely suggest anyone going to this clinic, they are wonderful!
Dr. Furr helped me a lot with my TMJ disorder. He listens, weighed my options with me, and started me off with the smallest dose possible of Botox. So thankful for him.
Excellent care...very professional and gentle. Highly recommend
Really appreciated the way Dr Patel and the staff worked to quickly see me when I had sudden hearing loss. They were amazing!
I was shown in upon arrival, very soon saw the doctor who checked me out then cleaned my ears while explaining the issue to me. I was then given a hearing test with immediate feedback on the results and given a course of action. It was an efficient, informative appointment that took less than an hour from start to finish. And everyone I met (5 people) was pleasant and helpful.
I truly love this office!! They really care about their patients and the care they are providing for their patients. Bad enough I have to get hearing aids .. they have made this process so amazing. Dustin is truly the best!! Very patient and kind. The front office staff are welcoming and accommodating. I highly recommend this office for any and all ENT services .
Dr Furr is a patient oriented physician. My experience restored my piece of mind with a complex medical issue. Definitely recommend. Great staff as well
Dr. Patel is very caring, thorough, and professional. He is also very clear, explaining everything and answering my questions. A very good, conscientious doctor.
They listened carefully, explained plainly and thoroughly, and did everything expected with friendly grace.
The results of choosing Dr Andrew Patel was a once in a lifetime experience that improved the quality of life for me in so many ways. I suffered most of my life with difficulty breathing through my nose and acute sinus congestion. Decades of visits with other EN&T physicians, committing to weekly allergy shots, allergy drug therapies, etc. brought little relief. Sleep apnea, acid reflux, fatigue, brain fog, anxiety, lack of athletic performance were all effects of my issue due mostly to severe nighttime congestion and poor sleep. Countless hours under the care of other physicians were invested in finding a solution, including performing sleep studies and diet restriction programs. In the first few minutes of meeting Dr Andrew Patel you will recognize his level of care and attention to your issue. Before the end of my first consultation, Dr Patel provided an amazingly accurate outline of where I have been and where I am now health analysis. Compared to the 15 minute consultations spent with other physicians, Dr Patel spent extended time getting to know me and my condition where I gained confidence that he truly was a competent specialist in his field. Dr Patel ordered imaging that proved my condition was remediable and not serious. Today I’m a testament to what value doing your homework brings when choosing a physician-I can finally breathe following a surgical procedure performed by Dr Patel! Words can’t express my respect and appreciation for Dr Patel and his staff. His expertise coupled with a manner of treating you as if you were a friend or family member is incomparable.
Excellent service! The staff is very friendly and helpful. Im happy to have found such a service for my family and friends.
Very knowledgeable and professional, explained the process throughly.
Everyone is kind, courteous, and professional. Very happy with my experience at this office.
After a scalp surgery, I required reconstructive surgery . Dr. Farr did a terrific job with my wound and his follow-up was complete. Thank you for your skill and professionalism.
I was greeted and treated very warmly and professionally by everyone including the screener. Dr Patel is very methodical, considerate, and explains to you in detail so you have a good understanding of what is needed to be done, and lets you be in on the decision making. I will Deffinatly return to this office as needed for my medical needs as to his recommendations. I trust Dr Patel and his expertise and in his areas of skills.
Dr. Patel saved my husband. It doesn’t get more simple than that.His bedside manner is incredible, and he takes the time to explain everything before and while he’s doing it. His education to his patients is amazing... only topped by his level of care. Even the hospital nurses love him, and that ALWAYS shows a good surgeon!We undoubtably will always go to Dr. Patel!
Dr. Furr and the staff at PDX ENT & Audiology are respectful, professional, and both accommodating and knowledgeable.Fun and friendly, I always look forward to my next appointment!
I never post reviews, but I read reviews. I had such a great experience. Literally everyone I interacted with was kind and caring. I saw Dr. Patel and he has incredible bedside manner. Would definitely recommend PDXENT.
Helpful testing of hearing loss, cleaning of hearing aids, and discussion of tinnitus.
Doctor Furr was great and the staff seems friendly, my problem is with their billing practices. I was given an estimate of $1800 for my procedure that ended up costing me more than $5000 by the end of it. This is due to fees incurred from the surgery center and the anesthesia doctor, and to be fair at the top of the estimate they do state Hospital, labs, and anesthesia bills will be separate, but never did anyone mention that these bills could be $3000 MORE than the estimate. I feel like this was a pretty deliberate obfuscation of costs as this was a routine surgery that Dr. Furr stated he had performed literally hundreds of times, so the costs involved should be pretty well known. If I had been told up front that this surgery could potentially cost me more than $5000 theres no way I would have gone through with it. If youre going here, remember its on YOU to call the surgery center and the anesthesiologist and find out their pricing!!
Dr. Furr is warm, down to earth and most importantly explains everything in understandable detail. During my initial consultation he diagnosed my problem and explained the etiology, possible treatments and realistic outcome. He confirmed what I had suspected for years, but was never diagnosed by previous practitioners. He provided all of the information I needed to make a decison I felt confident in. The surgery and recovery went exactly as he described and one week post-op I have the result he predicted. It is very obvious to me that Dr. Furr takes pride in not only getting excellent results for his patients, but in making the experience as pleasant as possible. I have had 3 office visits to date, and have been seen exactly at the time of my appointment each time. I would have no hesitation recommending Dr. Furr to anyone.
I had my first surgery from Dr. Furr. The whole experience was absolutely perfect. I couldnt have asked for a more professional, kind, and genuine staff. Dr. Furr and his team deserve more than five stars. Highly recommend.
Dr. Furr is amazing! I had a wonderful experience with this office and i will definitely refer anyone who asks to Dr. Furr. He has great bedside manner and speaks in a way that is easy to understand but not condescending. And he’s a great surgeon. 10/10
ENT & Audiology at Lovejoy has polite and professional employees. Dr Furr is easy to talk to and is honest. I would recommend their office to anyone.
My moms doctor is Dr. Patel and I can tell he is one of the most amazing doctors we have ever met. He has incredible knowledge and treats patients in a very kind and respectful way. We are extremely happy he is her doctor. As well, all the staff at the Center is super nice and efficient :)
Excellent surgeon and staff. I highly recommend.
Dr Furr is one of the most kind, empathetic, and compassionate physician I know. He is extremely knowledgeable in ENT and Facial Plastic surgery. I have always been pleased with the care received by him.
Dr. Furr is so great. He has awesome bedside manner, is very clear about everything care related, and is good at what he does. You will feel very comfortable in his office - everyone was super helpful. I’ll be seeing him again for sure, and am so grateful my regular physician referred me to him!
Dr Patel is the best! Ive had ENT doctors over the years and I finally found a great professional. I will never stop making appointments with Dr. Patel...no exceptions.
Sought services here because of all the five star reviews. Not my experience any which way, from the receptionists to the doctors.
Waited a month to see a doctor but everything went smoothly at the appointment. Amazingly, no waiting in the waiting room! Doctor was very professional and open to answer questions and explaining everything. Id recommend this office.
Dr. Patel and his staff were very kind and professional. Dr. Patel explained everything and made me feel very comfortable. His surgical technique was very gentle and he made sure that I was comfortable throughout the procedure. I highly recommended him.
Dr. Patel is caring and compassionate, takes his time and really listens to his parents. The office staffing also amazing!
Everyone was very professional and friendly. I would highly recommend this office
Im always impressed when I visit PDX ENT. Dr. Patel is a wonderful physician. I appreciate his thoughtful and thorough approach. The staff is very friendly and helpful too. Id recommend them to my family and friends, which is the highest form of compliment in my opinion!
Dr Patel is extremely sharp and attentive.He provided clear guidance, helpful observations, & thorough analysis for my issues. Highly recommend.
In my first appointment I found the people and the place to be highly professional and highly personable, showing their expertise in addressing my medical concerns and showing their compassion and concern for my well being.
Dr. Patel is so intuitive and helpful. I came onwirh ringing in my ears, and faced with no cure. But came away with a possible testament. If it dies not work we will explore more options. He is very skillfully. And explains everything. Go see Dr. Patel.
Exceptional ENT and friendly staff!
Dr. Hertler and staff were very friendly and efficient. This was my first time at this clinic and I would definitely go back. And there is free covered parking with an elevator.
All staff at the practice performed very well. Dr. Patel is a very knowledgeable physician. I was not expecting to have my problem solved during this visit, but I was. They get an “A”.A return visit was good, also.
This was my first visit to explore intervention for tinnitus. I found both the audiologist and Dr. Furr to be attentive and welcomed my perspective. The exchange felt like a partnership where my input was valued to determine treatment options. My questions were answered to my satisfaction.
I had an opportunity to work with Dr. Patel as a nurse caring for his patients and as a patient myself. He is amazing provider. Dr Patel is very patient and detail oriented. He takes extra time to discuss and explain findings to his patients and explore treatment options. I would highly recommend the PDX ENT clinic and Dr Patel to anyone seeking ENT consultation and care in Portland Area.
Dr. Furr and his staff are kind and thorough. Highly recommend.
Dr. Andrew Patel is thorough, detailed and listens well. Best doc experience.
I was legitimately stunned at the exceptional level of care I received with Dr. Andrew Patel at PDX ENT recently. He was friendly, knowledgeable, informative, and above and beyond what I’ve come to expect from health care providers these days. 11/10 would absolutely recommend.
Great visit, all of my questions were transparently answered.
Dr Hertler did my septoplasty and I had a great experience. He was very thorough explaining the whole process and the surgery was super smooth.
Dr. Hertler was awesome with my newborn. He evaluated and made a recommendation to clip my sons upper lip as well as posterior tongue tie and did it right in the exam room same day. I was also seen next business day when I scheduled my appointment since there was a cancellation which was awesome.
Excellent care by Dr Patel and his staff! He helped me right away and I feel so much better. He will always be my ENT Doctor!!
Wish we could have talked more about the ringing in my ears. There are times that it bother me so much I cry myself to sleep, then there times I just dont sleep.
Great experience. Walked me through every step of how everything works and what to expect.I am brand new to using hearing aids and was made to feel very comfortable. I’d like to thank the staff for all their help. Sincerely, Eric.
Dr Patel is wonderful, he is thorough and he really knows his medicine. He is friendly and kind. I felt like I was in good hands
Very comprehensive and clear about procedure. Got me in very quickly !
Got right in. Clean offices, nice people, great doctor. Absolutely no complaints. Everything was just the way it should be!
Dr Hertler was incredible and explained every detail as he went through the procedure. I was in and out of the office in about 45mins and that includes the procedure that had to be done. Highly recommend Dr Hertler and PDX ENT
I have had two video appointments with Dr Patel. I found him pleasant and attentive. I was not sure distance appointments could be effective, but I’m happy To be wrong. Also when I’ve needed to speak to anyone in his office staff had always been courteous and patient. Highly recommend PDX ENT
Hearing aid check was efficient and reassuring.
I was brought in on time and the procedure was explained to me extremely well. Dr Furr and his staff were all very nice.
Dr.Furr and his office staff are very accommodating and took their time to provided a safe and comfortable environment.
I am very grateful for the thoroughness, kindness, and teaching skills Dr. Patel brought to the examination. His recommendations for my own follow up were clear. He was generous with his time with me. I am very impressed with the care I received. The staff was very welcoming. Thank you!
Friendly, efficient staff and excellent audiologist who was very personable. So happy I found them.
Dr Patel was very thorough & nice. He lets you know what he is going to do before he does it in regards to the exam. This was my 1st visit to a new Dr after my previous ENT Dr retired. Dr Patel gave me confidence my problem may be figured out. I was very anxious going in because my issue is not a regular or simple one. Pleasant front office staff. It took a few weeks to get in.Allow extra time to find a parking space though. It took 20 minutes to find a spot in the parking structure!
I felt very comfortable and the staff were very professinal. I liked it.
Dr Furr has been great. Listens to the issues I have dealt with in the past and laid out options for correcting them if they return.
Dr. Hertler is thorough, takes time to answer any questions, and is very personable.
Dr Furr and his staff are amazing. I would highly recommend him.
I had the chance to meet with Dr. Hertler today and my experience with the clinic was excellent. From the staff to the physician, everyone was very helpful and I felt my concerns were addressed. I highly recommend!!!
I had forgotten to take my photo ID and some paperwork with meThe woman at the desk found everything but my photo ID online from previous doctorsI was very pleased with the wayI was treated by the staff and the doctor that saw mehe was very patient and explainedwhat was happening with my hearingunfortunately I get nervous and dont remember his name
Dr Furr was awesome. Friendly and a snowboarder. Made an effort to be relatable and was very certain about what i had going on.
Dr. Patel is patient and extremely thorough. He listens and cares for his patients in a way that makes you feel like you are in good hands. After tests, he called me personally in a timely manner and went over everything and answered all my questions without me feeling rushed. I would recommend him to anyone without hesitation and will never go to another ENT.
Had a fishbone lodged in back of the throte. Was able to remove it without going under anesthesia. Used a topical numbing agent and the help of another specialist the bine was removed in one try! These two doctors are great and patient and listen to you.I reccomend their services if you are looking for a ENT specialist!
Dr. Patel did an amazing job repairing my nose following skin cancer surgery. His concern for my pain and comfort level was awesome. He took an ugly surgical wound and made it look much better! He is a very caring and competent professional.
Excellent service, and an amazing doctor.