Best scooter shop in America. The boys are the best they always answer all my questions and help me as best as they can. There the only shop who I feel like genuinely cares ab putting good stuff out there. Also your YouTube videos have helped me out a lot too. Iβve had to do a lot to my moped but I love herπ€ͺπ€ͺ
Could not be more pleased with my experience with the Scooter swap shop. Long story short got this sweet buddy as a birthday gift and went to them to get a battery to try to get it started myself.Fast forward to when I couldnβt get it running and took it to them. They were always upfront and offered a couple options instead of just the expensive one. Finished the repair in the time promised, at the price quoted and it ran better then I thought it could.It has far exceeded my expectations of fun. I wish I wouldβve gotten the repair sooner instead of wasting the time of trying to fix it myself. Because I couldβve been scooting all summer.
Social Media and production manager goes above and beyond to make sure you have had a good experience. Iβve never had a shipment lost or damaged. Top quality parts all the time.I personally am not a fan of the jokes when dealing with a telemarketers in YouTube videos though. I get that they are scammers but making jokes at other cultures expense is not cool.
Best scooter shop hands down! Their customer support was excellent before, during and after my order. They are super easy to reach on the phone, via email or through their awesome app. These guys will help you pick out exactly what you need to reach your scoot performance goals and fit your budget. They put together a custom parts package for my 2005 Yamaha Zuma and Im very happy with it. The parts inventory is large, deals are good and the shipping is FAST. I also really like their YouTube channel. They have some fun and informative videos. Definitely hit these guys up first if you need anything for your scooter!
Just got off the phone with the owner I believe. Patiently waited on me to convey my problem and then responded in detail. He also helped with several more questions. Offered multiple suggestions for solutions to my issue. I can not say enough about how much I appreciate your time and details that you provided. #CustomerForLife
These guys know there Stuff! Stop shopping on eBay Amazon for parts and have to buy it twice trying to save 5 bucks! They got me up and running correcting my CVT all through email and phone, parts came quick and they walk you through the install..if you think you know how to do it they know how to do it better, I tried buying parts from different websites and installing them myself {Fail} just call them order your scooter parts and be done and have the fastest tuned scooter on the streetsβ¦huge shout out to Paul and Brandon making my Zuma ready for our big ride out Woodward dream cruise!
Just bought a stage6 adjustable clutch from these guys and as per usual it shipped and got to my door fast. They are definitely the go to spot for parts and all the specialized tools your gonna need. There isnt any other business that offers the backend support and knowledge these guys provide,which alone speaks volumes to me. Either directly or through their youtube channel these dudes certainly have the knowledge and experience to help you deal with whatever issues you run into while doing your build. Why wouldnt you want support a business that goes above and beyond like that? Ill be buying my gear from them and would certainly recommend you do as well.
I just started ordering from these guys everything has been shipped really fast and in a timely manner. I had some questions and was able to reach out by email and by phone. Brandon and Paul responded fast and were very knowledgeable on anything I asked.
Im just the guy in Iowa that wants to make a scooter go fast and theres no shops around here that offer part that Im aware of. I found these guys on YouTube and talk to myself theyd be too big take my phone call. Boy was I wrong not only did I get one person they had me on speaker phone and I talked to multiple people about my bill. Im not rich so discussing how to go about buying my parts from most beneficial to least beneficial but knowing that I needed every part. No Im not rich Sally buy a part two at a time. But when I encountered a problem or an issue Ive called them multiple times and every time. If anyone asked me today where I would suggest that they would buy their parts for their scooters I would say scooter Swap Shop baby. I hope this helps anybody looking to buy scooter parts.
Wow...after a super helpful call to Scooter Swap Shop...I had a tremendous upgrade for my Honda PCX without breaking the bank. Paul and his team did not oversell me...infact they probably undersold me (I probably would have purchased more!).Would I recommend them...YES!Will I be using them for the future...YES!Thanks Scooter Swap Shop!
This is the best place to take your scooter for repairs, tune ups, or additions. They did amazing work on my buddy 50! Everything about my experience with them (from customer service to the quality of my repairs) was outstanding! These guys know their stuff, and their prices are very reasonable too. I would highly recommend using the scooter swap shop for any of your moped needs. Theyve certainly made a loyal customer out of me!
Very happy with my experience with them! Always willing to help over the phone and my good sooner then expected!
Broke a reed, emailed the shop for a better replacement.. they gave me the most appropriate option for my setup and had me back to ripping in only two days!!!!!!Very helpful and knowledgeable guys!Canβt wait to order more cool scoot parts!!!Thanks guys!
This is by far the best place to buy parts for these scooters... Brandon and everyone else on the team is amazing so much knowledge and the ability to pass that on to people.. also the work they do in the shop is top notch.. hard to beat the prices and service from SSS yβall are the best out there.. got my 99 elite looking and going like a banshee... thank you guys again if you need help or parts thereβs no reason to go anywhere else
Very lovely shop sorted my stuff out fast love from the UK keep up the good work :)
The Go to website for all things scooter great quality parts and great service always an awesome experience with these guys and on top of all that always get some goodies with my parts keep up the awesome work
Overcharge and scam you into services you didnt ask for. Find somewhere else.ETA; this guy claims im fake because i wake up at 430 am, as if some people dont have jobs. im not fake, youre just in denial of your awful services. Im also not the drunk person banging on doors. this guy has a story for everyone who calls his services bad hahahaha. Btw if you saw someone trying to break in, you probably shouldve called the cops in the first place. not replied to this review. get a life, loser.
These guys live the scooter life and love what they do. It shows in the service they provide. I had them do a full hot-rod job on my Genuine Buddy. Brandon was amazing to work with and Paul did a rad job on the build. The cost was fair and sooo worth it. Now my buddy has nearly double the (dyno proven) hp and torque. Itβs more fun than ever and Iβm proud to say where I got the work done! Braaaap!
These guys are awesome! Got my Honda Helix cruising real nice, appreciate the chill vibes and professional service!
Open by appointment only. I specifically went to browse, so was entirely unable to do so. Bummer.Owner replied, but that wasnt me man. Feels really weird to be blamed for leaving shoes. I mean, your description sounds like it might have been a homeless person. I doubt they hopped on their computer and left you a review, but I dunno.At any rate, I will also suggest that maybe you have Google update your business entry so it reads By Appointment Only instead of listing your regular pre-pandemic hours.
These dudes are super knowledgeable and helpful. I used to try to shop around for the lowest price on everything, but if you ever need any help youre never going to get the same customer support that these guys are here to offer.If Im ever unsure about what parts I need, I just hit em up and they get me sorted out really fast.Also their YouTube channel is great for a lot of different scooter related content.Thank you, SSS!
Its rare that I wish I had more than five stars to give a place, but Scooter Swap Shop has such great service that it makes all the other five stars out there seem inadequate.We brought in our 125 Genuine Buddy that we had shamefully neglected for a few years and couldnt get it to start. Not only did they get our little scooter up and running, but Justin was honest and straightforward about what it needed.On top of that, they got it all done faster than expected and now its running like a champ. That alone is worth five stars, but after taking it out for a test drive before calling us to pick it up, they realized that the front brake needed some work.We were flat out of cash so we told them to hold off and wed get around to it after we saved a bit more money. A day later, Justin called us to tell us that hed fixed the brake situation up in his spare time AT NO CHARGE.Seriously.Beyond getting my scooter back in top shape, theyve restored my faith in humanity. Cant recommend this place enough. I wish I could bring my cars, laptops, and broken bones here when they need fixing, too.
Absolutely awesome work on my Yamaha Vino! Thank you so much again to the team!
Sad to say that this place used to be awesome, but we had a pretty disappointing last visit. My partner took his scooter here to get fixed few years back and they did a great job. He got a new scooter this year after his was stolen. Took the scooter here to get all fixed up since itβs been sitting for over 10 years. They had the scooter for over three weeks and charged him $900. On our way home the scooter died and we had to tow it. the odometer didnβt work, and the speedometer didnβt work and after the tow it would not start. He was told that all of these things were fixed and charge for them. He heard about another scooter shop that has opened and decided to take it there. turns out the guys at the other shop had left this shop and started their own. They went through the receipt with my partner and pointed out all of the things that either werenβt fixed or didnt need to be done. another couple hundred dollars but now the scooter is running just fine. Unfortunately this scooter shop just took his money without actually fixing the scooter.disappointed but very happy that we found the other shop.It was my bfβs scooter and he paid for it. Feel free to email me and Iβll put you in touch.The fact that you sent him out on a bike that broke down on the way home is pretty dangerous and shook our trust. The odometer and speedometer were not working from the moment he started it at your shop. Not complaining about the amount of time it was there but if it wasnβt ready we could have kept waiting.When he called about being stranded yaβll had no suggestion to help which was a bummer. Had to tow it home and towing back to the your place was not appealing.ALSO since our trust was shaken we did not feel comfortable bringing it back to you.Also itβs a possibility that the other scooter place lied about what it needed or didnβt. I couldnβt say that for sure. But if the scooter had been fixed right when it was sent home we would have never gone to your competitor.Also This is just our experience and Iβm glad that others have had good experiences but we did not.
Great knowledge of scooters. Love the app
I own a scooter shop in Portland specializing in vintage italian scooters, and I send everyone to Brandon and the crew at Scooter Swap Shop for their modern performance needs. If you want your modern scooter to go fast and do it reliably, these guys have the knowledge and attention-to-detail to get the work done right.
Excellent experience everything. Great guys to watch on YouTube as well.
Great customer service, always helpful and so nice. Got my 1992 Honda elite going from 30 flat out to 38 so far on a not even broken in belt for not even 100 bucks. Great guys, theyre innovating constantly in the scoot/small engine scene. Absolutely a go to company π₯
Best shop Iβve dealt with for parts on my scoot, one of the only places that carried a clutch assembly for the ruckus, and it turns out itβs a major upgrade from the stock clutch. I am super impressed by the quality of parts these guys provide, as well as the good service and follow up, I even hassled them sending a email asking when I can expect the part to arrive(the tracking Info hadnβt updated yet even though it was due to land at my location shortly) and they told me when to expect it( it arrived 2 days before they quoted me and I had thought their original time quote was awesome). Iβm really happy I worked with Scooter Swap Shop I will definitely be looking into doing more business with these guys.Thanks again.Thomas.
Amazing guys who really know what they are doing. They put out great products and awesome content. They are very helpful with anything you need. Will be buying from them in the future 100%.
Huge thanks to the Scooter Swap Shop Team!! You guys are awesome!I brought my scooter here from California after a considerable amount of phone calls to discuss what kind of build I was looking for. Carter and Brandon were great and helped me map out exactly the build that I was looking for. Researching parts in forums and on the Internet is helpful, but these guys have the knowledge about what parts work best with each other and it really shows.The after sale support was even better than the planning. Carter and Brandon took the time to help me get the bikeβs carb tuned to the local weather conditions and walked me through any questions that I had.Know that you are in good hands at Scooter Swap Shop and will be supporting a small business that is making an impact in the hobby. The guys here have gone the extra mile for me and have my continued trust and will be my no brainer decision on my next build.Thanks again!- Dan
I wouldnβt recommend going here, they will try to rip you off.
Did an excellent job repairing a older Bajaj Chetak for us in 2018. Fair, fast, friendly and knowledgeable. Great shop!
Solid shop with great prices and even better work.
What can be said about the Swap Shop? Brandon goes out of his way everyday to help. Every single time Iβve had an issue or question, heβs answered in a very professional and knowledgeable way. His staff is second to none, with his employee Paul gaining legendary status. Iβll continue to shop there, knowing Iβll get the best parts and help.
Absolutely amazing service & more than happy to help us amateurs π with our daily questions on tuning. Delivery is always prompt & accurate!! Stop buying from these cornball shops and ride out with SCOOTER SWAP SHOPπππ
Dishonest mechanic but what do you expect from a mechanic? Lol
The staff were extremely knowledgeable about what they do and were pretty quick to respond. Their YouTube channel is also really helpful for someone whoβs starting out.There was a little bit of a supply issue that caused a delay on my order, but the really fast shipping on the order was fantastic!
Cant say enough good things about these guys. Whether its parts, service, or advice, SSS is the absolute best in the business. I recently ordered a replacement air filter from them and through no fault of their own, I got the wrong part. They were quick to make it right and set me up with even better parts than I had previously ordered. It makes me happy to see a small, American business with this kind of ethic and dedication to customer service. I look forward to doing more business with them!
Super nice and smart staff. Every one I have talked to or met has been really helpful. Glad to have this company in my neighborhood and recommend people check it out. By far my favorite scooter shop out there.
I have been coming to the Scooter Swap Shop for 4 years to have my Honda Big Ruckus serviced and they do amazing work. You dont want to take any chances when you are on 2 wheels and the experts at the Swap Shop are professional and fair. I went in a week ago and they fixed my handlebar after and attempted theft free of charge. Dont go anywhere else to keep your ride running smooth all year long!
These guys are absolutely the best. I live in Hawaii getting opinions and guidance on parts is hard, I made one phone call they had my parts here in a few days. Cant thank Brandon enough. Best service and best advice ever. Seriously cant thank them enough very highly recommend if you need parts or help with anything. They are wizs with scooters. Much mahalos guys π€
We have taken many scooters here between my brother, my sons and I. Have always had a great experience. This last time they damaged the body on the frame of my sons bike. When I brought it to their attention they came to a solution and took care of it in a timely fashion. I am still very impressed with the quality of work they do and their customer service. I will continue to take my scooters there.
My repairs were done quickly and perfectly. Each time I called or visited staff somehow remembered who I was and what I was there for without my having to explain. Great service and staff.
These guys are great, they answer any questions in a timely manner & customer service is A1 all around. Very helpful videos posted on YouTube as well, informative & easy to understand even for the noobies. Missing a star only because I ordered a few things from them last month & a few things were damaged probably because the parts were put into a envelope instead of a box. Sucked bu it is what it is. Wonβt go through the hassle.
Not a customer of them since i am from greece! But we made some good deals and always happy to work with them! I have USA friends that are customers of scooter swap shop and are pretty damn happy. Trully believe is the best engineers/tuners in America regarding scooters innovation and development! Greetings guys! keep the scene alive
This place doesnt have much and they dont like black people there dont bother going
Highly recommend went in there to get a tire couldnβt find any more anywhere they had it in stock gave me a super good price drove down there and they had it fixed and new tire put on in less than 15 minutes great service great place
Shout out from SUNNY FLORIDA KEYS !!!!!This place is the bomb . Com, all the guys are knowledgeable on their equipment and parts, I recently pitched the crashed bars for a (Kei Attack) 150cc and it fit beautifully, looking forward to new upgrades, if you havenβt seen them on Facebook stop slacking and download their app follow them on Instagram and YouTube, you will thank me later sincerely some guy from the Florida keys πβπΌπΊπΈ
Super cool place to go to pick up quality scooter parts. Very helpful people they know their scooters for sure!
Brandon and the gang have always done me right, good prices and stellar service.
Stopped by at the end of the day to have a tire and a battery swapped out. Stuck around for a few mins chatting with the guys. Super friendly funny folks. My stuff was ready to pick up before I even got home. Pricing was more than fair and they even took the time to help me out with my tire choice and fixed my valve stem while they were in there. 10/10 w rice
Fast and helpful. Love my prebug, and finding somewhere that have the very specific things need for a scooter build is amazing. The second shop location should be on the westside of the river .
Ordered several times. Fantastic people, fast shipping, always available for questions. I would never spend my money anywhere else. Many more orders to come. I absolutely love these guys.
Knowledgable, friendly, and fair pricing! Cant say enough about this business and the people that make it happen. My go to for moped parts.
Been dealing with Brandon @scooterswapshop for years always great parts and fast shipping and great customer service top notch ππΌ
Most incredible small engine repair place in the entire continent of the United States of America they do everything and they have everything and any kind of anything to everything you could imagine to all of your scooter small engine motorcycle on-road off-road assistance help, parts, help, accessories, and every type of story you could imagine from all of the most awesomest modified mini racers to what type of spark plug Your scooter needs, these guys are super rad and willing to help.
Good Friendly Fast Service, Parts are Awesome!Thanks Guys @SSS π€
My son loved this place, he is only 12 and the employee at the front desk was very nice to him, which made him love it even more.
Great true good people...always willing to help
When it comes to Customer Service and all around Knowledge regarding scooters these guys without a doubt know what they are doing. I have spent countless days, Years to be exact, troubleshooting issues that these guys were able to identify and fix in a matter of hours. I have not encountered a scooter shop, Physical location or Online shop that have the level of expertise and knowledge that these guys do. If there is anything that you take from this review. Take it from me that you will, I Repeat, YOU WILL want to have a company that actually works hands on with these bikes because the smallest modifications tweaks and changes could either make it, or break it depending on if they know what they are doing. And these guys know better than anyone. Scooter Swap Shop is the only company that I will allow to work on my scooter moving forward. I wont make that mistake again. If you go this route, you will not be disappointed.
Buy your scooter parts here. From stock replacement parts to high performance big bores and exhaust systems, its all here. They have parts for every budget and will sell you the correct parts to fit that budget. Want a high HP monster? Box up your scooter engine and send it to them and they will take care of the rest. Cant say enough good things about the crew at Scooter Swap Shop. The best customer service in the business. Hands down.
Just getting into scooters, but have a background in motorcycles. The people I have spoken to, on the phone, have been over the top helpful. Definitely not the type of people thatβll sell you something, just to make a buck. They really seem to want repeat business. I can tell that building scooters is going to be a new hobby/obsession for me. This will definitely be my go to shop.
I love my scooter, but not so much mechanically inclined, so its great that I have a go too, that is knowledgeable and efficient. I have only dealt with Carter, but my experience has been a positive one. I have had a couple things done to my scooter that I could not find anyone else to do, he knows his stuff and is happy to do it. He also goes above and beyond, paying attention to details that most others wouldnt, Im very happy to have Carter, and the Scooter Swap Shop, it gives me peace of mind knowing no matter what goes on with my scooter I have them to rely on in case something goes wrong or if I want to add upgrades or modifications. Great job guys, and thank you...
Paul gave me candy.
Best store around! Their prices are almost always lower than the competitors and they have random sales on good stuff all the time. Shipping is fast, I live on the other side of the country and usually get it within 3 days. The owners are very knowledgeable and will try to help you with any of your issues, and have spread their knowledge among the scooter community. Way better than their Canadian competitor in my opinion!
I have looked around and called around many places in California to try get parts for my Yamaha jog and nothing I either got blown off or they just didnβt have anything . I kinda lost all hope until I came across the scooter swap shop . Finally someone with the same passion I have for my moped. I ordered everything off of there if I didnβt know something I called and they were so informing on anything I asked . Fast and efficient and Iβm excited to have come across them
Great guys! Ordered a few times from their online store and shipping has always been fast and easy. Brandon is very knowledgeable and has answered all my questions, fast too
They have saved my a$$ a few times by having parts nobody else had, fast delivery and fair prices. These guys earned a spot on my bookmarks page and will definitely be ordering more from them in the future.
Brandon and his service tech have been an excellent source of tech info and parts for my old 85 Aero 50! As a long-time scooter guy from back in the early 80s when I was a kid, I have modified all the bikes Ive had with hard-to-find parts.Flash forward to 2020, its super-easy to find what I need! Just call SSS and have them ship the parts out to ya wherever you reside!They have shipped a ton of parts to get this old ped scootin around town again, and each purchase makes it so much more fun and enjoyable to ride again!Call them up and tell em whatcha got, they will be able to recommend the right parts for what you want your scooter to do! More speed? Better hillclimbing power? A wheelie monster? Yep! They can make it happen!!!
So, I dropped a couple bolts off the exhaust on my commute home the other day. Stopped into Scooter Swap Shop and less than 5 minutes later I was back on the road, fully secured, even though Carter was the only one in the shop and there were two other guys ahead of me. No charge. Faster than a stop at the paddock at Mirecourt! Amazing!These guys have a terrific shop, great service, and a cool YouTube channel. I totally trust them with my rides!
Honest guys who know their stuff. They diagnosed a problem with our 34yr old honda scooter and offered repair options.
Brandon and Carter are evil geniuses when it come to scooter performance!! they always go above and beyond to make sure your scoot is running top notch. these nerds eat, sleep, and breathe scooters. they know exactly what components pair well with other components, kinda like a 5 star restaurant pairs a red wine with a fine cut of meat. 10/10 way better than those Canadians.
Best scooter shop around. In person and online. Have dealt with Brandon and carter for years and have never had a bad experience. These guys are top notch scooter guys who know their stuff. Also fun to hang out with as friends outside of the scooter realm. Real genuine guys running a great company that takes all my money! Woohoo go SSS!! You guys rock.
I love what these guys are all about. Brandon and team are an amazing and outstanding group. Always friendly, prompt, and go way above and beyond. I try to source parts and product from them as often as I possibly can. If you are out to build anything scooter related, go ahead and support Scooter Swap Shop. You will definitely not be disappointed.
I bought a non-working scooter from a friend a long time ago, tinkered with it, and never got it running. I dropped it off with the guys at SSS, and they had it running the next day. These guys are passionate about these bikes, and it shows in the quality of work they do. They kept me updated all along the remaining process of getting it back into good condition, and we ended up upgrading the motor so its more awesome now.All in all an excellent experience. I only wish they were closer to the airport since I love in Washington. But thats really not something to complain about. Id gladly drive there anytime I need something for the scoot.
Great place and staff!Brought my 50cc in here and got a new carburetor and valves adjusted and the bike runs amazing! So much faster and just all around better ride. Didnβt break the bank either. Nothing but good things to say.
Beware of the 20% restocking fee for returns. Most of this product can be bought else where without the fees.
Emailed Scooter Swap Shop for a replacement rear shock for my Adly Bullseye.I received an email response directly from Brad the same day.I followed up with a phone call to discuss my options and ordered the correct part online that would fit my needs and budget.Was at my door across the country in 2 days.The team at Scooter Swap Shop are true enthusiasts which reflects in their top notch customer service and prices.I wish all companies were run like this shop.Great experience, great guys, truly recommend Scooter Swap Shop for ANYTHING associated with a scooter!!!
This place is a joke the only thing I would buy from them is the lightened pulley for the spree. You take something in there for them to look at and u wait weeks for a reply and then the bill comes and itβs totally outrageous. Donβt let this place Jew you. You should not get charged $150 for a half hour job to crack a case.But I guess if your not mechanically inclined you have no choice :/
Portland has a lot of motor scooter owners and Iβve found that there arenβt as many local companies who specialize in working on motor scooters and providing specialty parts. Scooter Swap Shop provides excellent service and parts. Whether you want to properly maintain your scooter so itβs more dependable, or soup it up to go a few MPH faster, these guys are an excellent resource.
Brandon has helped me with all my questions. Website is the best Ive seen for parts. Will be honest and not oversell you on something you wont need. Honestly planning on spending some good change on a new build this winter. Decent shipping speed from him to WI. Has a community page that will help you will your builds also!
These guys get it - local shop who treat you fairly, both in terms of customer service and cost. Director competitors (Vespa Portland) charges an arm and a leg for the same services. Carter is passionate about scooters and it shows when you talk with him or come into the shop. I drive across town for these guys to work on my 2011 Vespa 300 GTV and will continue to do so. Thanks!
Always willing to help and give the info thats needed, Wouldnt go anywhere else for my scooter parts
Brandon was able to find ULTRA rare parts for my scooters on multiple occasions and got them to me fast. Even though i am across the country down in FL. Awesome guy, awesome service, awesome products.
Above and beyond for customer service. Im new to these type of scooters i had reached out to the owner for help. Asked him to point me in the right direction for information, as i didnt want to bother so late in the day. He insisted on me asking him and answered all my questions. Helped me get just what i needed even though i was ready to jump in head first(and probably become overwhelmed) Will be back when im ready for more.
Smart. Honest. Reasonable. What more could you ask for?Carter has been super helpful. Oh and their Wednesday rides are super fun.
If your looking for great service and a shop that will go out of its way to help every customer this is the place. I personally wont buy my parts anywhere else. I do most of the work on my scooter and if I need someone to do something I cant this is the only shop I trust. If he does not have what your looking for he will go above and beyond to get what you need. Simply put buy local and support small business and with Scooter Swap Shop you wont be disappointed.Rip City