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Romantic Kingdom
3929 Victory Blvd, Portsmouth, VA 23701, United States
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Romantic Kingdom
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Ta
Review №1

I was really shocked at the wide selection of toys they have I didnt know where to start... the beautiful BBW saved my life!!! Lia was amazing and very knowledgeable on EVERYTHING. She was very pleasant and made me and my girlfriend feel so comfortable. GIVE QUEEN A RAISE!! I will definitely be back to shop for my goodies with her.

Be
Review №2

Horrible! Drove from another city, late at night just to check them out. Their hours of operation say they close at 12am but they do not. They turn away customers from shopping after 11:45pm. I called at 11:47pm while in route to confirm their hours hadn’t changed for COVID but assuming the hours were correct online I arrived at 11:51pm. The person on the phone said they “closed the register at 11:45pm”. What does that mean? It means they closed the store early. So I asked if they officially closed at 11:45pm the person said “no”. 😳Wait a minute... if you close the register at 11:45pm, that means you’re closed. 🙄 Let’s not inconvenience AND insult the intelligence of customers.They gave me the impression they are lazy and they were certainly inconsiderate of customers. They must not need new customers. Appreciate the importance of getting home timely. I also appreciate the importance of honoring the customers and the publicly posted operating hours. If you want to close at 11:45pm, post those hours on Google instead. Why frustrate customers who don’t know your “made up” non-publicly posted rules. As a potential first time patron, they can count on me NEVER being a patron. Good luck. There are other similar stores.

Ti
Review №3

The staff are rude, they have bad attitudes and have no sense of what decent customer service is. I barely spent any time in the store because of how I was spoken to but perhaps I shouldn’t have expected any better. Let’s be real, that area is the center of the ghetto. You think you could walk into a store and be treated like a decent human being but they can’t even do that. I’ll gladly take my money amazon, VS or Frederick’s. Whatever happened to having basic manners? You people are just disgusting. I would NEVER recommend anyone to even look in the direction of this ghetto store.

ma
Review №4

I called yesterday and picked up a new toy. It was 200. Want to try it out last night. Open the box. It had a European plug on it. Called today and talk with whoever was on the phone. She said she couldnt do anything about it. I spend 200 on it. Cant use it because of the European plug. So if I was yall. I wouldnt spend a penny in this place. They dont care about their Customers.

Ka
Review №5

Came here with my best friend and was pleasantly surprised at the variety of items available. Being a plus size woman I normally cant walk into a store like this and walk out with lingerie, but with this place I had a whole wall to pick from. The store was very clean and the staff was nice. Definitely a place I would come back to.

Bo
Review №6

Great selection but lots of products are way over priced.

Ju
Review №7

Staff is friendly and knowledgeable. The store is clean, with a large inventory. A must see.I havent seen so much in 1 place.

Ma
Review №8

Had everything and more! Got a cute outfit. Tons of selection and outfits!

Al
Review №9

Amber W. is amazing and very knowledgeable.

De
Review №10

Great selection! Friendly staff!

Kr
Review №11

Great selection and knowledgeable staff. ❤❤

Information
37 Photos
11 Comments
4.3 Rating
  • Address:3929 Victory Blvd, Portsmouth, VA 23701, United States
  • Site:https://romantickingdom.business.site/
  • Phone:+1 757-337-8526
Categories
  • Costume store
  • Adult entertainment store
  • Lingerie store
  • Party store
  • Shoe store
  • Wig shop
Working hours
  • Monday:9AM–12AM
  • Tuesday:9AM–12AM
  • Wednesday:9AM–12AM
  • Thursday:9AM–12AM
  • Friday:9AM–12AM
  • Saturday:9AM–12AM
  • Sunday:9AM–12AM
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