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Kroger
811 Gay St, Portsmouth, OH 45662, United States
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Kroger
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Lo
Review №1

Always have anything I stop for.

Li
Review №2

I can find dairy free meals

Ja
Review №3

This place is always great to me. The people are always polite and friendly and go out of their way to help you with what ever you need. I highly recommend this store to everyone.

Bo
Review №4

They have the prettiest floral arrangement and they have about anything u need.

Tr
Review №5

This Kroger is terrible. Very dirty, expired food, very few carts ever. Kroger needs to help this location out.

BU
Review №6

Very bad experience with the floral department

Ro
Review №7

I purchased a frozen pie that the sale price was $5.95 but was charged the full price of $7.99 on Monday August 10th. I returned to the store on Thursday August 13th and select the same pie and it range up as $7.99and I said it was on sale so the clerk at the self check on her hand held device and it checked $7.99 but when I objected she changed the price to $5.95 and said had to go to the window to correct the previous purchase. No luck there as they refused to refund the difference even if I am a loyal customer.

Ja
Review №8

Beautiful Muriel of Krogers in Portsmith.

Je
Review №9

It usually. A fine place to shop for food they have almost anything, some things can be a little pricey even after there discounts

Ci
Review №10

I really enjoy it everyone is always pleasent

Do
Review №11

Great store with normally nice employees but youll certainly see some wild characters in it. Ive never had a problem with any of the food and sometimes they have really sweet deals.

Ax
Review №12

I bought a box of granola bars and it had dead mice in it so check before you buy food

A.
Review №13

Good store; great employees. Wish Krogers would continue to sell my preferred brands instead of only their own for certain products. Also, if Im going to be required to do someone elses job by using self-checkout after-hours after signing off from my paying job, Im going to need at least 50% my total grocery bill. I work hard and am tired after my workday.

Je
Review №14

Love the self checkout

Br
Review №15

Ive never seen so many grouchy people in one place in my life. Got starbucks and still couldnt get a smile from anyone. I will completely avoid this Kroger! Worst Kroger Ive been to!

Mi
Review №16

I love our Kroger in Portsmouth. This time they was just out of an item that was on sale and had been each time went so this time they gave us an upgrade and a better version of what was on sale for the sale price. That was awesome.

Jo
Review №17

Generally quick in and out. Some of the personnel cackle amongst one another while checking out and in isles about shoppers.Good produce and meats; cakes were dry and were much better a few years ago.Prices are high given the region and high unemployment rate amongst Scioto county.Self checkout works really well and great with updates to cellphones.

De
Review №18

Friendly helpful

Pu
Review №19

If you arent there before noon they are out of any items on sale. They lock the one entrance at 8 and then block all of the lanes so you cant get into the store without having to fight to get through the self check out area the wrong way. The restrooms typically smell like sewage as well as a good portion of the freezer section of the store even though they are clean.

JO
Review №20

Its easy to get through the isles and employees are great and very helpful. The foods that are great for me an my wife. Im 65 an my wife is a special needs person. Witha heart condition. She uses the electric carts for she is handicapped. She likes the store to get the food she needs and there are flowers she loves. And other things to. The store is just great.

Ta
Review №21

When you go into a grocery store you expect there to be carts to shop with. No in had to go back out and get a cart for myself. I have never been to a more poorly run Krogers in my whole experience with Krogers. I will not be shopping their again.

Do
Review №22

Easily the best run Kroger Ive ever been to. Stays extremely clean and aisle spacing never leaves you feeling cramped.

De
Review №23

Kroger is great. They have just about anything you could ask for, large variety, good deli, bakery is great. The only thing is that their prices on health and beauty products are higher priced than Walmart.

st
Review №24

By far one of the better Krogers Ive been to. They have healthy options comma restrooms are always clean, and there is a state liquor store inside with a good selection of several types of liquor.

Ky
Review №25

Its pretty decent

Ni
Review №26

Meat selection was great, very good sales. Frozen egg noodles were sold clear out, though. Got some Starbucks on the way out. tasty!

Ra
Review №27

Good quality on their fruits and vegetables. Good in stock. Clean store.

Re
Review №28

They have been rearranging the store for weeks. Every time you go in there, everything has been moved. The employees are very helpful, but it still adds an hour or so to every shopping trip.

Te
Review №29

Great place. Friendly staff. Good prices. Ill be back

Gr
Review №30

Love our Local Kroger! Super Friendly Staff🎅👍

DJ
Review №31

Unfortunately they didnt have 3 of 4 items I went to purchase. However I found a sale on other food products that I couldnt resist. Their produce, fresh meats and dairy are always fresh and have a longer life than other stores. I shop here often and typically am very pleased; I just must have hit them at a busy time and everyone wanted the same thing as me lol :D

Li
Review №32

Hard to find specific items without walking the whole store multiple times. good selection. good alternative products So Delicious brand-coconut milk products organics and nonGMO

Bi
Review №33

Like using their Clicklist service. It saves a lot of time. Sometimes prices could be better.

Pa
Review №34

The man at the register acted like he was somewhere else and didnt take off my coupons I handed him. My water was scanned and wasnt pushed back onto the cart. It fell off in parking lot and busted several bottles. Never ever had problems here in the past. Very disappointed with today.

Ha
Review №35

Clean store with lots of variety and good store brand stuff. There are also tons of coupons that are easy to use with the store card.

Br
Review №36

Its a nice store. It was better before they moved all the food around though.

Aa
Review №37

Love this place. For some reason I also seem to be going to kroger twice in a day. Everyone is friendly. Legendary GB

Ca
Review №38

Great place to shop! Friendly and helpful staff and good prices if you have a rewards card.

D
Review №39

The prices are very competitive, the specials are for useful and/or essential items that would need to be purchased anyway. I love everything they stand for as a company as well, they treat people well; employees and customers alike.

Gr
Review №40

No cashiers available before 8 am. so if you have a load of grocieries and dont want to use self checkout you are out of luck

Ja
Review №41

Yay

Ch
Review №42

Very nice grocery store. Clientele is shady at night... bring your gun after 9:00PM

Su
Review №43

Their produce department could us some overhaul but overall I feel this store does the best they can! I like it...

Ci
Review №44

Good prices. Big isles. Produce is usually fresh most of the time.

Gl
Review №45

Krogers is, by far, the best grocery store chain In America. And, they support union labor, which is a plus too!

Ro
Review №46

Good workers at the store but prices are sometimes 20 to 30% higher than stores in Cincinnati or Mt Orab, I can see making a little more with no competition but that percentage is gouging. Customer service has only one worker and that worker does a good job but the store could care less about the long line that is almost always there, then again they are the only store in town so why worry. One worker told me they are not to tell customers they can get their money back and keep the item if it was mispriced, why not your time is worth something. I guess the management cant make enough money.

S
Review №47

Good sales for stocking up with Mega sales buy 5 save $5. Managers markdowns.

Al
Review №48

Great store & Great employees

Da
Review №49

Kroger sucks. They tried to force me to use self checkout. They closed the cashier down in front of me told me I had to use self checkout. I refused. Told them I will not use it. To many jobs lost. Kroger can afford cashiers. Had a buggy full for them. Left it in front of the self serve. They can put it back. The guy working the self serve was a rude prick I will never go back again.they want a star rating hahaha. Less than one star. I give it a minus five star. Screw u Kroger. Kiss my ass goodbye forever

Be
Review №50

Check List is a joke, waiting for over 30 minutes to get order.

Ro
Review №51

Krogers is the best grocery store that I have ever shopped at it beats all the other grocery stores like Walmart their products are fresh they have an excellent Meat Market and their prices and point card you cant beat

Ko
Review №52

This place is great. They have free fruit for kids who are shopping. Its a clean place as well.

De
Review №53

The store is clean and organized and has everything I need in one stop. The staff are friendly and helpful and they always have plenty of checkout stations open so you dont have to wait long in line

Te
Review №54

I have always enjoyed shopping at Krogers. Good customer service.

Ma
Review №55

Kroger is good if you buy Kroger brands and coupons. You have to be very good at bargain shopping

La
Review №56

Kroger Clicklist Purchases are the most easiest transactions and well worth the 4.95 not to have to shop for it myself. Will do it every time if I can.

ph
Review №57

Every time I go to cash a check or pay a bill I have to stand in a line for a hour,,, they never have two clerks,,, but the have a worker just standing there,,, I guess watching people in the self check out line,,,, it is so very inconvenient

Re
Review №58

Great grocery open at 5AM! They seem to have everything, there are toy aisles near the register so chain your children to the car ha ha!

Da
Review №59

Love this store its a good place to shop and they have awesome deals plus points off gas

Ja
Review №60

Prizes are a bit high but quality is good.

Th
Review №61

Hi have a very exciting experience everything I couldnt find the employees help me fine with no problem

Am
Review №62

Good prices, good customer service

Sh
Review №63

Great customer service at this location and I’m mostly happy with the range of eco-friendly/organic options. I wish, however, that they would’ve kept the organic section all in one place without spreading it throughout the store. What used to be a 15-minute max has turned into an hour or more just to re-up on the basics & hunt for what’s on sale meal-wise.I also wish they wouldn’t have done away with all the aluminum-free men’s deodorants. Our fav was Dusk and they stopped carrying it forever ago. All they have now is Toms which isn’t natural and is ineffective.At the same time I must say I’m very happy they carry Woo-Bam-Boo products and that they are expanding their inventory on brands like that.

Se
Review №64

Good place. Just a bit different layout than most stores Im used to.

le
Review №65

I love shopping here, everything is easy to find and they are very helpful and have an abundant supply in stock

Te
Review №66

Clean,friendly and is very large and has a large variety of items in each department. The produce is very fresh.

Cr
Review №67

Good service but weird customers that like to creep.

Du
Review №68

Some things are a bit pricey, but you can find a lot of good deals and unique food items here.

Tr
Review №69

I love the click list and everyone is helpful.

Ke
Review №70

Nice clean place...just wish they offered more GLUTEN FREE breads

Wi
Review №71

Clean place to shop plenty of parking for handicap and regular.people work there are politel .and ready to help you shop.highly recommend krogers !

Mi
Review №72

Its a great story to do some shopen its got all u will need and you can save some money

Ju
Review №73

Scary after dark lots of strange things going on. Need better lighting and security in parking lot

Ch
Review №74

Ur people was very helpful and friendly go kroger

Re
Review №75

Mostly wonderful but crowded. The new Clicklist feature is fabulous.

Ke
Review №76

Outstanding store, but loosing customer experiences.

th
Review №77

Pharmacy staff is top notch! And they have just about every grocery item available.

To
Review №78

Nice store. Good selection.

Ja
Review №79

Nice place to shop. Real clean but kinda expesive.

De
Review №80

Grocery shopping and pharmacy. Very pleasant experience

Mi
Review №81

Friendly and pleasent staff.Prices are comparable to Walmart.

Dy
Review №82

Well they didnt give us our discount and we lost $20 so and its cold in your store 1 of 5 stars

Je
Review №83

I shop at Krogers, I do shop occasionally other store. But Krogers is my main grocery store. I really like the quality, & prices

Ch
Review №84

Its good and they have a star bucks

Sa
Review №85

Love prices and food

An
Review №86

Kroger has become way over priced I only go for sales items anymore and you have to watch for metal plates on the floor that grab you shoe and almost trip you. Oh and the deli who can afford their lunch meat anymore boars head. No thank you

Ri
Review №87

Wonderful experience. Love this place.

Da
Review №88

This is my favorite store. Must shop at again. 👍

Ti
Review №89

Love Kroger. Best place to buy groceries.

De
Review №90

Sucks, there was only 1 register open. People were lined up clear down the aisle.

Je
Review №91

Always a great experience. Lots of variety to choose from.

Jo
Review №92

Great selection, and digital coupons help me save

He
Review №93

Need to have more help at the money center

FR
Review №94

The buy 3/4/5 and save is the best when available. A bit expensive otherwise.

Si
Review №95

Has great service a d good products

El
Review №96

Very clean and a girl named Autumn is very nice and helpful!!!

Mi
Review №97

Love Kroger but as soon as I learn where everything is to be able to get in and out quickly, they move everything around! 🙄

Be
Review №98

The girls at the flower counter were wonderfully helpful. I love the Portsmouth, Ohio Kroger store!!!

Un
Review №99

Too bad you cant give 0 stars. This store would deserve it. Bad customer service and at least one racist employee. Try asking for help at this location! Youll be ignored.

Ca
Review №100

They do not report handicapped parking violations.

Information
90 Photos
100 Comments
4.1 Rating
  • Address:811 Gay St, Portsmouth, OH 45662, United States
  • Site:https://kroger.com/stores/details/016/00575?cid=loc_01600575_gmb
  • Phone:+1 740-354-8621
Categories
  • Grocery store
  • Propane supplier
Working hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Passport photos:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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