Service in Tim Hortons on the South bound side of the Sheikh Zayed Road, near to the Emirates Towers metro stop, was poor on my first ever visit to this branch.Only 3 tables had food or beverages on the table, it looks more like a hang out joint, several of the patrons were on their laptops or devices.I was asked to meet a client here at 19:30. I ordered green tea and one of each of the avaible cookies to sample. The tea was fine, both of the cookies were soggy. I shall not return here but the business meeting was productive.

Tim Hortons is my Favorite Coffee place! I always love their french Vanila, but yesterday after a long day I wanted to go somewhere that is on budget and I can sit to unwind!The location is open till 3AM and loved the comfortable chairs to sit down and unwind while sipping a Mint Lemonade thats slushy!!Loved it and would highly recommend for those who are thirsty due to the heat and humidity in Dubai!

It’s probably my favorite place in Dubai to chill and have a good cup of coffee. Its highlight is the location right on Sheikh Zayed Road with a great view of the Burj Khalifa.

Nice location for city sight seeing while drinking a cup of coffee. Parking area will be the challenge.

This is mine & my husband favourite place in Dubai. Located in SZR caters to best coffee & donuts.

I love the view, but the service was quite slow.

I made my 7th order from app so I got free drink as per the app I made my order and I ordered for my friend another drink and then Mr. Ritesh from Tim Hortons SZR FC made both same as my drink and his attitude was very bad and refused to change it.

Good option for a coffee and a bite, this side of town. Staff are very friendly and helpful. Nice outdoor sitting area.

Staff is very co operative, food and restaurant inside lighting needs messive attention. Food is way too dry n non tasty. The lights inside the cafe gives the stadium effect and its way too bright. Kindly reduce some bulbs. Thank you

One of my favorite coffee shops in town. After my long maternity break of no coffee this was my 1st stop for coffee ❤️💕

One of the best customer Ive received so far had a staff of this branch standing on the footpath calling in customers his behaviour and customer service was remarkable and to be surely appreciated. Glad to see such people representing the companies.

Fun place to chill by the SZR. Overseeing the Gevora and Burj Khalifa, try getting an outdoor seat. Perfect for the gram. Besides, the staff is friendly and the service quite prompt. Love the French Vanilla and the TimBits

Nice place to have a doughnut and nice sandwich good place but I have been to so many better with better prices.

Best black Coffee.. I like this place... the staff more friendly

Be it Ras al Khaimah or Dubai the staff at Tim’s doesn’t know anything about the offers you advertise.

Good place to hangout with friends. Social distancing properly followed.Liked the doughnuts and cappuccino.

I had high expectations when I walked into Tim Horton - driven up by some articles. However it came crashing down once the snacks and coffee arrived. The coffee tasted terrible and the food was, well, tasteless & heavy on cheese.I would have given this place 1 or 0 stars (if possible). However it gets two stars for the exceptional service. It was really very good. One of the few places I do not recommend in the current state.

Funny enough, this is the first Tim Horton’s in Dubai that actually felt like I was in Canada. In addition, fantastic location with a nice view. Very friendly early morning staff who were accommodating and provided quick service especially considering she was on duty all night during the night shift.

Great place to unwine and chill with friend for deeper talk and catch up in life

The best coffee and they have wide selection of food too. There is indoor and outdoor seating.

The best drink while Im workingTim Hortons Pistachio Latte

I had caramel coffee here. It was really good.👍

Conveniently located on Sheikh zayed road, pocket friendly breakfast on the go options.Cons coffee is prepared by automatic machine unlike other popular cafes & it was slightly less hot then my liking.

A perfect place for a mid day snack and my goto place for meetings.

My favorite spot! Amazing view!

This Tim hortons cafe at sheikh bin zayad road. There is best view of burj khalifa from Tim hortons cafe. Its nice view at night.

My favorite coffee place, I love their brewed coffee, their delicious muffins cake, carrots cake, the new spresso with extra foam collection, vanilla, caramel, and hazzalnuts, they have delicious collection of sandwich, also the good application of club apparel, if u buy 7 coffee, u get one free, 7 sandwich u get one free, nowadays they have promotion on the coffee beans.

Great view. The drinks are really good. Donut wasnt fresh.

Good seating arrangements. French vanilla coffee at best.

Standard TimNice locationOver all good

Great coffee! I usually prefer their hot french vanilla. But due to the warm weather here in UAE, I tried their signature Iced Capp. It was really good also! Perfect for summer time.

Great place to sit outside when the weather is pleasant. The outside sitting area is very popular with people. I had to wait 15 minutes to find a table.

The sandwiches were fantastic. Cashier served us with a smile. The tables need to be cleared more often though

I not understand why they adding tax +vat is same hahahah and they put the price difference in the bill than adding also tax and vat hahahaha really I was going to complain in Musically I was going to complain I was going to complain in the musicality because you guys adding different price and adding a different what and saying text also They mentioning the prices different and the incidental the price is also different

It’s just few blocks away from where I live. I like to sit and chill for awhile every time I crave for sweets. View is amazing. I love their donuts, it’s just that their iced coffee lattes are too sweet for me. Asked for less sugar but according their staff the only solution they can do is to add more milk. After so many trial and hopes on it (purchased 4x). I ended up ordering iced americano instead. Well why not, I still satisfy my cravings😅PS - Additional points I like is that everytime you buy a mug, they’re gonna give you free coffee which is awesome 👏

I love their coffee and varieties they have

This is our hangout coffee place .. whatever time or day of the week .. when we just want to sit & talk 😍

I just had a donut and Tims french vanila which was too sweet cause i added sugar,, the place was always very relaxing and sound was really moderate,, thats why people love to stay and chit chat with friends,,,

They, make the best Ice cappuccinos.

Good good, good service, overpriced items

Good coffee...good service

Good services and good sit outside at al shikh Zayed road and you can see burg Khalifa from there

I ask for FRESH hash browns... they are Sir..Nope...Warm And Dry .. and unappetising.. like the sausage and egg roll. Latte .. warm only.. I HATE WARM ... mMust be HOT.Boston Cream donut enjoyable as it is SUPPOSED TO BE COLD.Staff were polite.It comes to something when MacDonalds provides a better hash brown..!!

A great place for good coffee. The location is apt to sit and relax.

Nice site and outdoor sitting available

Tasty food and drinks and Mr. Amer was very kind with us

Who doesnt love tim hortons 😍 😍 😍 tastier donuts especially the nutella one 😍 😍 😍 best hot or cold shakes and coffee and best served food 🤩 🤩 🤩 one of the best cafe in the world and none can say the opposite except if he is jealous or a competitor lol ! For who didnt try tim hortons yet, please do and you will be in love with their products same as i do 😁 i suggest for you to try the french vanilla and nutella donuts its the best ☺️

Takes me back to my visit to Toronto! Absolutely love the French Vanilla coffee

Freshly baked donuts and freshly made sandwiches.

I most bad coffee in my life !!!

The location is very good and the outside area is wonderful beside the french vanilla which i adore 🤎🤎

Prices are increasing rapidly - the price for small hot french vanilla is AED 16. While the same drink is sold for CAD 1.99 in Vancouver. Which means AED 5.84.I believe I made my point crystal clear!

Hey undoubtedly theres no place in dubai better than this to chill..amazing..and very cool staff

My favorite sandwich “farmers wrap” wasn’t offered any more 😔. Thats why I rate it 3 stars

Coffe and dessert tastes so good in all branches, Im in love with Tim Hortons

Just okay. Ordered cheese-egg-tomato sandwich which was bad in taste.Secondly, staff oversells everything.

Tasty beverages and nice view at outside seats

Most favourite coffee - filter coffee with 1 cream - delicious. Best coffee in the UAE. They make very good doughnuts, muffins and cupcakes as well. For breakfast you should try their classic bagel with herb & garlic cream cheese or the farmers wrap. Cant go wrong with their combos either. Staff always great.

Ordered the Breakfast Bagel, and was served the Turkey, Egg & Cheese Bagel. After having to argue the case, was served a Breakfast Bagel, lukewarm, stale, with a gingerbread latte that didnt seem recognizable as coffee. The staff are pleasant, but Ill not be back. Completely unremarkable.

Its a simple coffee bonding with my siblings and Im satisfied 😊

I had a good experience here. the food served was hygienic and of good quality. I would recommend other food lovers to try this restaurant.

Nice coffeeshop with nice view of Shaikh Zayed Blvd 🖤🇦🇪

I love their bagel with cream cheese because it is very simple and that is what makes it delicious. I will always support them because they also recruit people with handicap and that is very kind and generous from them. We often take our breakfasts here with my family. The prices are very fair. Keep it up Tim Hortons !!!

The best thing about Tim Hortons is that they serve fresh food and its value for money,this particular branch is very good it has indoor and outdoor seating and is just walking distance from Financial centre metroBoston Cream Donuts and Nutella Cookies are the best

Had a worse sausage muffin, not even sure what I ate.WiFi lasts only one hour, came to do some work with my laptop but had to move to another place after.

Im client of Tim hortons since 10 years, but this one is the worst I faced in my life, no costumer service and no listening to client need ..... bad bad bad

I come here since 4 years, This branch and the one on the otherside beside McDonalds, it is an icon for every one who lives or works nearby, you can have a pleasant breeze outside at night with a view to Dubai mall, the staff are usually friendly unless it is crowded so they become more pushy if you stay a bit longer, still worth a cup of coffee to watch the world pass by in sheikh Zayed road

Love the French vanilla coffee here but the cashier when she comes to know that im going to use etisalat smiles voucher changed her face, turn her back and ask another colleague to do the computation while the guy didnt explain us our order properly so we ended up paying 3 coffee for 2person. An annoying experience in breakfast time

Ordered hazelnut flavor iced cap but received regular vanilla iced cap. When asked why they gave the wrong iced cap they blatantly told me that they were out of the flavour. Bad customer service!

I love it. Best donuts and coffee.

Best french Vanilla in town hit/cold

Love their French vanilla latte but recently the taste isnt just the same. None the less its a good option for when you want to try something different

I like the food menu and cold drinks options better than coffee.They keep improving and getting better.Fresh bakery items and options are the top notch.Not many places you can get fresh bakery products.Everytime there is something new.Service is excellent as usual.Keep up good work.Excellent choices.Good locations.

I ordered pasta cold latter I requested to put less suger but their staff put double suffer very bad 😔

I always love to sit outside the coffee shop. To feel the cold weather and to see the nice view in front of the cafe.

Reasonable cup of coffee. Cant say much about the rest of the menu. But the view OS worth looking. Sunset of Burj Khalifa.

Great place, near to everything for many option,But the crew not that much

Didnt like the service. The cashier turned her back while i was ordering which was very rude. They said self service take your coffee and snack yourself to dine outdoor.And the next table gets thier coffee served.The lady served coffee n cutlery without gloves. The table cleaner doesnt sanitize the tables but just wipes with a clothThats the worst service i had.

Nice place, air conditioning did not seem to work that well as it was extremely hot. Staff were polite, though the tables did take a bit long to get cleared. The coffee was good and loved the ambiance so overall a good time :)

Good food, i like it, pricey but good for a change... Good in taste as well

We first had booked a meal online through the delivery service provided. Due to an error on Tim Hortons part, a meal ordered at 10 arrived after 12 and the ideal breakfast turned into a desperate lunch.Upon voicing out the complaint, Tim Hortons were kind enough to provide us with a complimentary meal. We were allowed to bring up to 4 people with us and were given no insight towards any limitations. Upon arriving at their targeted branch, ordering and finishing our meal, we were then told that we were ideally only allowed to order complimentary coffee and donuts. They did allow us to grab sandwiches upto dirhams 170 since we had already placed the order however the main concern here is the error in customer service and the miscommunication on their part. We were told that they were under the impression of us knowing and acknowledging these terms beforehand however as a customer, you shouldnt be expected to know every little thing about the franchise. These policies should be informed beforehand and should not be called for after the customer has ordered. We also purchased an item after the limit was crossed and the quality of that item far exceeded the quality of the complimentary items. Its these little things that matter. As a brand there should be standards. A customer shouldnt have to sit in the heat because the A/c isnt working or shouldnt have to ask the staff to clean up the tables so they can have a seat. Overall I am happy and thankful with the actions Tim Hortons took in recognizing their mistakes for the first order and providing us a complimentary breakfast however in terms of service and overall experience I wasnt pleased or satisfied. Poor effort coming from such a large franchise with careless and quite frankly unprofessional management staff.

Coffees are goooood...

For Sweet and coffee lovers

Absolutely amazing. Very peaceful. Quite. With great, therapeutic view to Burj khalifa. Recommend going on late rides to this place!

I like tim hortons but they dont have nice quality of the coffee owes

Staff are very welcome & helpful sheikh Zayed Road br at 17.00 pm 16 November 2020 .Thank you again

Love to have my evening coffee here

Where you can relax, sit and talk with friends while having their coffees, so amazing! 😍

Amazing place for Coffee in Finacial Centre location.I loved everything about this place such as Coffee, Staff, location, seating arragements this place is having Bhurj Khalifa View.Specially visit this place and have coffee out side to enjoy coffee and Bhurj Khalifa View .My favourite coffee is French Vanilla .

A less busy and comfy Timmys! I love the vibe here since its less crowded

From being widespread all over Dubai to having the best staff to providing a good menu. I love Tim Hortons. Especially the French vanilla is my favvvv♥️

I love their caramrel machiatto😘😘😘

Good place to hang out with friends

Good Vibes and relaxing place..a place near a crowd but out of crowed

Ordered frozen french vanilla, its one of the bestest coffees i had...

Nice place also with Burj view

Best Canadian shop

My fav coffee brand..French Vanilla and Tim-Bites🥰

Nice place to set

French vanilla!