This is the store you want to shop at for all your jewelry. The owners Rob and Jeff are so helpful and truly make you feel like family. They have been there for me and many of my family members as well. Can’t say enough good things about the owners and their amazing store! Trust me you won’t be disappointed.
The Diamond Mine!!! What can I say! The best experience I’ve ever had at a jewelry store! I became a customer approximately 20+ years ago and I’ve never looked back! Customer service is through the roof, the owners Jeff and Rob are super personable but yet extremely professional. The store atmosphere is so soothing and relaxing. The entire shopping experience from A to Z is such a great feeling. The Diamond Mine has it going on!R. Scott Jackson
The Diamond Mine was ae to resizey wedding for me 1/4 sizes at a time until it for perfectly. I highly recommend bringing any of your sentimental pieces of jewelry to them above anywhere else. Both of the owners were so great to work with.
Great place for jewelry. Staff is the best. Got our engagement and wedding rings here and anytime we come in they clean them for free. They also do regular inspections, and stand behind their work. True professionals. They have a Master Jeweler on site for repairs and alterations. Located next to the mall, but do not buy jewelry there, by good quality real jewelry here at the Diamond Mine.
Okay so if you’re searching for an engagement ring stop here and talk to Jeff. I looked at several online sites and multiple stores in person looking for something special and Jeff made it happen. Not only do they have a nice store but they also have an in-house jeweler who actually made the ring I wanted from a couple photos I took from a website, customized it to my liking and it turned out beautifully!!! Other places told me they could order a ring I picked out and have it in 4-6 weeks, but these guys made it themselves start to finish in only 10 days and the quality is fantastic! And the best part of dealing with these guys is there polite and professional attitudes. Truth is I was quite rude with them one day because of the ring hunt stress and other personal things but Jeff was a real gentleman, handled it well and STILL TOOK CARE OF ME! Don’t try to save a dollar by shopping around, stop in and talk to Jeff or Rob, find something you like online, and they will bring it to life with quality, class and professionalism.
Had such a wonderful experience. I went in with ideas for customizing a piece of jewelry and worked with Rob. He was committed to making it exactly what I was looking for and it was not an easy task. It came out even more beautiful than what I expected. They are all friendly, helpful and extremely patient. I will definitely be visiting again soon for another purchase.
They did an amazing job taking my grandmothers diamond and creating a beautiful setting for it. I have my engagement ring and wedding band from them. 10 out of 10, would recommend them for any kind of jewelry. Great service and beautiful work.
Not only are you getting immaculate jewelry (in my case an engagement ring) but the service as well. No pressure very informative and all around just a very very well ran establishment.
I am so incredibly grateful for the diamond mine and all they have done throughout the engagement process. My fiance was able to find the perfect ring with the help he got. They were so helpful, kind, and patient. After the proposal, we stopped in for a cleaning and they spent the time to answer all my questions. Jeff and Rob are incredible and I could not be happier. Thanks again guys!
To Jeff and Rob who made our experience so fabulous; THANK YOU! They both worked with us to create a custom ring. Rob and Jeff were kind, passionate, and patient with every detail of picking out (and explaining) what we wanted! An amazing team of experts to work with. They hold their jewelry (and everything else in the store) to high standards and that is one of the reasons to further trust them with the custom idea. The best part? They actively shared our excitement during the process! Every email and in-person visit included a Get excited! or Its gorgeous! and that was really icing on the cake. 10 stars! We WILL be back! -R & C
I have been going to The Diamond Mine for years. The jewelry is amazing! And I am super picky...they can attest to that! The quality of their diamonds is beautiful. There is no comparison to mall jewelry stores. None. Jeff and Rob are honest and will honor any budget you may have. They do not try to take advantage in any way. This is why I am a loyal customer. They really are good guys and I completely trust them. I highly recommend The Diamond Mine.
Friendly, knowledgeable staff. Great selection and service
I was over the top happy with The Diamond Mine. They helped me every step of the way and I even feel they went above and beyond. I highly recommend everyone goes here for their PERFECT jewelry experience/purchase.
Frank was absolutely fantastic and fixed my engagement ring days before my wedding! He was kind and professional and I look forward returning
Diamond mine is the only place I’ll be making any jewelry purchases. Jeff and his partner made the buying of my fiancé’s engagement ring effortless and when we needed to adjust the size, we brought it in and he had it adjusted perfectly within 20 minutes. Great people.Great business. Thanks!
Wouldnt think to shop anywhere else. Trust, professionalism, quality, cost, and knowledge. Thats what you want in a jewelry shopping experience and thats what youll get at the Diamond Mine. I purchased a few Christmas and Birthday gifts in the past here for my girlfriend and it was not even a question to go here for an engagement ring. Obviously a huge life purchase but I never had a doubt I was in good hands with Rob at the Diamond Mine. (She said yes!)
I am absolutely in love with my stunning engagement ring! It is absolutely beautiful. Rob, thank you so much for taking the time to help customize my gorgeous ring! Yesterday was the best day of my life. I highly recommend your jewelry store. Everyone is so friendly and professional. I will be back to custom design our wedding bands. Thank you again
These guys are simply the best! My engagement ring was customized to how I wanted it and any issue they fix in a flash! Too notch and incredible customer service.
Top notch jeweler! Rob is very personable, available, accommodating, and professional! Highly recommend The Diamond Mine for all of your jewelry needs.
Excellent! Just bought an engagement ring here and could not have asked for a better experience. I will not go anywhere else but here for my jewelry needs. Pleasure doing business, everything was top notch!
I have known these 2 brothers and their jeweler for over 20 years and have done much business with them. I trust them implicitly. Their jewelry is pricey but well worth every Nicole as they strive to make your experience in their store a good one . Even in these times of Covid, they are professional, friendly and always knowledgeable. From selling jewlery to repairs to advice, they are top shelf.I will be back very soon.K. Hazard
The Diamond Mine is my go to jeweler. I have been going there for years and both Jeff and Rob are wonderful! They both are patient and honest. I have referred many people there. My brother purchased an engagement ring from them and I was impressed with how they handled it. They gave him the information he needed to make the decision that was best for him. They weren’t pushy and were actually encouraging him to not go over his budget. Their quality is excellent and won’t sell below their standards. I have purchased many things from there, some of which were custom designs. Frank handles all the repairs and the turn around is quick. It is important to support our local businesses and you get quality family owned service. I highly recommend The Diamond Mine!
Cant ask for better service than what you get from these guys! And the wife is ALWAYS happy with a gift from the Diamond Mine, which of course is all that matters! HIGHLY RECOMMEND. Thanks Rob and Jeff!
I have been going to the Diamond Mine for as long as I can remember. I’ve had many jewelry repairs done as well as bought many items. Both owners have always been excellent! This past purchase I had wanted a heart shaped ring. They did not have any in stock so over a few month, Every time they went down to purchase items They sent me pictures of the different heart shaped rings to see if I liked any. I did eventually truly love one! Thanks to their patience and diligence I was able to purchase it from them and wear it proudly now! I feel that they have always gone above and beyond!
The diamond mine was absolutely incredible. Beautiful store, knowledgeable staff and fair prices. Would recommend them to anyone! Walked in told the owner what I wanted and he pulled the exact ring from their expansive stock. AMAZING!
Extremely polite and helpful. Definitely go out of their way for customer service. Pleasure doing business with. Beautiful store.
I love the Diamond Mine!!The service is great, the jewelry is beautiful!I reset my diamond in a new setting and it is stunning!I’ve bought many pieces here and couldn’t be happier.
I had such an amazing experience at the Diamond Mine! I was traveling (from Palm Beach) and came across this lovely jewelry store. I had to have my watch fixed while on vacation and they took such great care of me. Being from Palm Beach, service is a huge thing for me and the staff couldnt have been more accommodating! They had the repair done in a timely manner and even called when it was finished. The professionalism and knowledge of the staff really was refreshing. SUPER HELPFUL KIND AND PATIENT! If I am ever in town I will def. pop in even if its to say hi. I also plan on ordering some pieces in the future from them. I have MANY choices when it comes to jewelry stores in my area, but I can tell the staff there is fair and knowledgeable and probably can assist me even if I live 1500 miles away! IF YOU LIVE IN THE AREA! GO!! YOU WONT BE DISAPPOINTED
I had a great experience and was able to find the perfect engagement ring through the help of knowledge and professional staff! I would go here specifically for all my jewelry needs from now on!!
Jeff and Rob are simply fantastic. We are so fortunate to have them in the Hudson Valley. They created the rings we were looking for with ease and pure enjoyment. I would not purchase from anyone else. I encourage you to make sure The Diamond Mine is one of your stops when looking for fine jewelry. You will not be disappointed.
I was very happy with the service that I received from both of the owners. Purchasing an engagement ring is very nerve racking but The Diamond Mine put me at ease with their attentive and informative service. Beautiful ring. Best of all she said YES. Thanks and we will be returning in the future for wedding bands.
Rob was amazing to work with- he took a scan of my wedding band to make an exact match for my engagement ring! Loved how they set my diamond while I watched. Top notch!
Jeff and Robert are always very helpful. I’ve receive excellent care & knowledge. They definitely offer great quality merchandise and great prices. I am always happy with all my purchases.
To have The Diamond Mine in Upstate NY is wonderful!The quality of their diamonds and the variety of unique settings truly sets it apart from any Typical Upstate Jewelry Store.Working with Robert, one of the owners, is enjoyable. He is so easy to talk with, he is very personable. He listened to our needs and helped us choose the most beautiful diamond ring.I have never seen a diamond ring like this in the area!In addition, Robert is hand designing a pair of earings for us because he understands what we are looking for and cannot find the perfect setting. (although he has hundreds available)This is not just a Jewelry Store, Robert is a Master Jeweler.The Diamond Mine is a rare Gem for the Hidson Valley!
This is likely the worst review Ive ever posted, and Im sorry to have to do it but, The Diamond Mine has shameful customer service. My experience was met with rudeness and neglect. Ive not experienced a worse time in a jewelery store, and to think I had planned to buy my wedding band there. A co owner seemed to try his hardest to ignore me the moment I walked in (I was the only one in there too) and when I asked him to check a stone, he cheekily provided an arrogant answer to brush me off after looking at it, and even insulted me for thinking the stone might be of some worth. Now, if you are thinking thats not that bad, listen to this– I asked to see wedding bands and explained what I was looking for, the same man offered bare minimum direction to a case, and stood over me, almost huffing that I was taking up his precious time. I asked innocent questions I already knew the answer to, and tried on a band to see if hed finally begin to treat me like an actual buyer. Instead he immediately dismissed me without a word, and went to receive another customer who had just entered to pick up her order. I decided to browse and wait for him to return but, he just ignored me after the woman left. At that point, I walked out vowing never to return and to actually tell people about my awfulI experience. Buyers beware! If you want great jewelery go to Des Jewelers.
My boyfriend and I went to The Diamond Mine this afternoon and couldn’t have asked for a better experience. Rob was incredibly helpful, honest, and dependable. We have found a jeweler that we can trust and return to. Thank you.
Absolutely fantastic experience. Jeff was extremely helpful & professional. Absolutely enjoyed shopping with the. I will not go anywhere else for jewelry.
An amazing team dedicated to making the customer’s experience one of a kind. We moved to Texas and still make sure we purchase and have our jewelry serviced there. The selection and their willingness to find you what you want even if they don’t have it is second to none.
The Diamond Mine is a great place to buy quality jewelry and receive quality service. My husband got my engagement ring here, and we both purchased our wedding bands with Robbie and Jeff. They both were great to work with and were very friendly and informative. My husband had no idea what he was doing when he was looking for my engagement ring, so they guided him through the process of picking the diamond, the setting, and other things to think of. Choosing our wedding bands was very seamless as well. Their knowledge made the process very easy. I look forward to coming back in the future! Thanks to Robbie and Jeff for all of your knowledge, patience, and assistance as we went through the process of getting ready for our wedding! I highly recommend the Diamond Mine for wedding jewelry, but they also have an array of other beautiful jewelry suitable for any occasion. The quality of service alone is worth the visit.
The Diamond Mine is the only place I would consider for any of my jewelry needs. Not buying at the moment, but when my then-husband and I were looking for something specific, they could find, or have made, anything you could imagine. All repairs have been perfect. They are trustworthy, honest and so welcoming to their clients. Most important, while all businesses have to make money, The Diamond Mine does NOT charge unreasonable prices JUST because of their name. Their pricing is very fair, but you are getting top quality jewelry, or repairs/re-setting items. Some jewelers, in our area (Dutchess Co., NY) price items SO high and you are NOT getting better quality than what the Diamond Mine offers. Their store is beautiful! Its easy to get in and out of on Rt. 9 in Poughkeepsie. This is too long, but I want anyone who does not have a jeweler, to be assured of the quality, integrity of the owners (who, one or the other is always there) and fair pricing of something you are buying to last a lifetime and beyond. My name is Donna Diamond, (no relation!)
I have been using Diamond Mine for years now and you can’t ask for a better more trustworthy jeweler. Rob is awesome, trustworthy and always delivers outstanding customer service and incredibly beautiful products. You feel like you are going to see an old friend when you step in the store. You are greeted with such friendliness and warmth. I had him custom make a trio mother’s bracelet for my wife and all I can say is wow! The bracelets are amazing! He also reset my wife’s wedding rings because her original ones were to small. He worked with us to create a stunning updated reset without losing the look of the original...AMAZING job! The rings are gorgeous and she gets compliments on them everywhere we go. If you are looking for a jeweler, look no more. The Diamond Mine is your place.
Probably my third time at The Diamond Mine and have always had a great experience. Staff is very nice and very helpful. Prices are very reasonable, and they go out of their way just to give you that little extra that separates them from the chain stores. I am a loyal customer from now on. Thanks again guys!!
The Diamond Mine is unsurpassed for quality of merchandise, inventory, service. Their purpose is a satisfied customer, which I have been many times over. To Rob, Jeff, and Frank I say...BRAVO!!
I crushed the setting on my engagement ring and for this first time in 20 years had to take it off until I could find someone o repair it.We brought it to Jeff along with my mothers diamond ring and he made them look better than new. I’m so happy to be able to wear them both again. I would highly recommend them for their high quality of work, professionalism, and affordable prices.
I would give them 10 stars if that was an option. Couldnt be happier with the service and quality of their jewelry. Customer service is exceptional too. You dont find many stores like this any more.
My husband got my engagement ring here and was so impressed with the staff - they were knowledgeable, helpful and extremely easy to work with. Since then, Ive been back a few times to get my ring fixed and again, they are overly helpful. Easily the best place to buy jewelry - youll be treated fairly and they wont rip you off. Highly recommend!
Great service! Went there for a few items this year, including my husbands wedding band. Rob and Jeff are great and have a excellent selection. If you dont see what youre looking for, they will order. I ordered a necklace and was delivered in the same week.
Great service, great products. They made engagement ring shopping very easy and very comfortable. Considering it’s one of the biggest and most important purchases of most people’s lives, I couldn’t have been happier with my experience!
Jeff, Rob and Frank are absolutely AMAZING! All the jewelry is beautiful and top of the line quality! They are so nice, personable and provide an extremely comfortable atmosphere! My fiance and I purchased both our rings at The Diamond Mine and have received numerous compliments on how stunning they are! Jeff, Rob and Frank are all around good people that look out for YOUR best interest!!
I have been a customer for 30 years! Rob, Jeff, and Frank are extremely knowledge, helpful, and an absolutely pleasure to do business with. The store has stunning jewelry and if you want a custom piece, this is the place to go. They continually exceed expectations! Exceptional customer service. Superior quality jewelry. Personalized attention. The only place I go and always recommend to family and friends. Outstanding in every way! Highly recommended!!!
First went in to get wedding bands. Great people! Have gone back for earrings, and necklace. Always helpful and courteous! Highly recommend!
My Husband and I have been to many jewelers around the Poughkeepsie area, in the Albany area, and in the diamond district, and we have NEVER experienced such AMAZING service. They’re so genuine and nice and have the customers best interest at heart. We’ve never felt as taken care of as they’ve made us feel. Buying from The Diamond Mine, you’re not just purchasing fine Jewelry with life time warranties, but also peace of mind that you’re in the right hands.
I showed Jeff pictures of a ring I saw in Florida. We discussed the details and the quality of the stones. The ring is absolutely beautiful and I am very pleased with the custom setting! I love it! Thanks, Jeff!
Friendly and trustworthy. The service was great, they kept all of our details on file for over a year. I was able to return and get the right engagement ring with confidence.
I LOVE THIS RING!! I had a chance to work with Jeff Chiulli at the Diamond Mine and my experience was nothing less than perfection. Jeff was highly professional while making feel like family as he asked questions to understand what I was looking for and my budget. The custom design and quality of what I had “hoped” for was more than I expected. The communication and customer service is where I felt Jeff and the Diamond Mine went above and beyond. I never felt one ounce of concern while working with Jeff. Today, I received the ring and was extremely happy with the quality and brilliance of it.Thanks to Jeff and the Diamond Mine.
Amazing place! So helpful! The costumer service is outstanding. If your in the area and looking for jewelry I highly recommend visiting this place! They take such great care of you no matter what the circumstance.
Purchased a ring and chain for my boyfriend. got it very quick and they’re beautiful pieces of jewelry
The Diamond Mine is the only place myself, family, and friends will buy jewelry going forward. Jeff made my vision for my engagement ring come alive, and it was better than I could have ever dreamed. He took the time to get to know me, look at pictures I liked, and then created a model. He has this program where you can see exactly what the ring will look like, and make changes as needed. It was a great way for me to be confident in the design of the ring before making any final decisions. It just goes to show the care Jeff has for his clients happiness in the end. He truly made my idea come to life. The price was unbeatable, the service was beyond professional, and the outcome is pure perfection. I highly recommend going to Jeff, you wont be disappointed!
I lost my engagement ring and wedding band Memorial Day weekend 2017 while away camping with the family. I was hopefully they would turn up, but never did. I wanted to get just a diamond wedding band and had been looking for the past 6 months with no luck. Finally I went to Diamond Mine and Jeff and Rob were able to find me the perfect ring! Not only is it amazingly beautiful, its so comfortable to wear! The service was outstanding. I highly recommend the diamond mine to anyone looking for any type of jewelry! I cant wait to go back and give them more business :)
I can’t tell you how may times I have visited the Diamond Mine to have my engagement ring and wedding band sized due to having arthritis in my hands and knuckles! Rob, Jeff and Frank are just fantastic guys! They have the upmost patience and they really care about their customers! I get embarrassed showing up every few months and they always greet myself and my husband with a smile! They make your experience so worth while! I always get my rings cleaned beautifully too! Come visit them, you won’t regret it!
I first went to The Diamond Mine this past Christmas season. Jeff was welcoming and very helpful without putting any pressure on me to make a purchase. I did ultimately purchase some diamond earrings for my wife and she loves them! I have returned a few times since then for jewelry purchases and watch link modifications. I truly look forward to stopping in to see Jeff and Rob. They have gained my trust and loyalty and I look forward to my next visit to the Diamond Mine.
There are several good jewelers in the surrounding area but I really think The Diamond Mine stands out. Rob, Jeff and Frank are outstanding jewelers however their customer service and their creativity is what differentiate them. I have been a customer of theirs for many years. I have used them for off the shelf jewelry as well as had them customize items for me. Their repair service is also outstanding and they stand behind all of their work.
Great experience! I asked Jeff, one of the owners, to make a custom gold piece for me and he delivered beyond my expectations! He’s very patient and accommodating! They also have a wide range of high quality jewelry to choose from. I highly recommend The Diamond Mine!!!
Beautiful store. Helpful, professional, and knowledgeable staff. Great for repairs. Amazing bridal selection.
Went in to have a silver necklace chain repaired (normally a $10 charge). The jeweler did a beautiful job and even polished it for me, and unexpectedly waived the entire cost when I picked it up! Id definitely return for any future repairs. :)
I have been going to the Diamond Mine for over 20 years! Jeff and Rob are amazing and very professional. I have been happy with every purchase I have made and their quality is extraordinary! They always have my buddy there on the premise whenever I need something fixed or cleaned! I am also very happy with them because my fiancé purchased my gorgeous engagement ring and we also purchased our wedding bands and could not be happier! I could not think of going anywhere else! Love you guys!! Thank you!
Ive been buying at the Diamond Mine for many years. I first went there approximately 18 years ago to purchase an engagement ring. Both Rob and Jeff were welcoming and patient. They are super knowledgeable about jewelry and, especially, diamonds. I had to return several times because it was a difficult decision (I mean, I was spending thousands of dollars!). I never felt pressured. For my final choice, I wasnt completely satisfied with the diamond. I noticed a tiny black spot under the magnifying glass. Rob understood and said he would get me a better diamond. One week later, I returned and he had found me a perfect diamond for the setting I chose.Fast forward nearly two decades and I went back for another engagement ring. My girlfriend had chosen some rings off of Amazon to give me an idea of what styles she liked. I printed out her choices and brought them to the Diamond Mine. Jeff was great. He showed several choices based on the style my girlfriend seemed to favor (split shank). I told him my price limit and Jeff put a diamond in the setting. WOW! I truly could not keep my eyes off the sparkling ring. I knew that it was the perfect engagement ring.Rob and Jeff will not try to sell you anything. They will help you choose and buy what you want according to your budget. Theres no haggling or B.S. Theyve always made me feel comfortable and that Ive gotten the best deal possible, anywhere. Go to any jeweler first. Then go see Rob and Jeff. Youll understand why I wont buy jewelry from anywhere else.
Absolutely fantastic service and beautiful inventory for everyone. So happy to be a customer. Looking forward to a Long relationship. Really a first class place!!Very welcoming, friendly and knowledgeable people..
The Diamond Mine has a huge selection of very high quality jewelry at fair prices. When you walk in, you will see the jewelry selection is stunning! Rob, Jeff and Frank are all very nice and will help you find what you are looking for. I highly recommend the Diamond Mine, the atmosphere in the store is very welcoming, and you wont regret stopping by.
It was an absolute pleasure working with Jeff to find the perfect engagement ring for my fiancé. They offer nothing but the best in both quality of merchandise and customer service. I highly recommend this business and will be using them again in the future.
Jeff and Frank are exceptional!My 52 year old engagement ring from another store, lost its diamond. My husband wanted me to wear it again so I chose his birthstone to be placed in the ring.Jeff helped us chose the birthstone andFrank did an amazing job reinforcing the faulty setting.Whenever we go in there, we feel like we are more than just a customer.If you go to the Diamond Mine, you wont want to go to any other jewelry store.
Jeff, Rob and Frank are absolutely the best jewelers around. I have been a customer of theirs for over twenty years and have always received world class service. Their jewelry is of high quality and the selection is amazing. I wouldnt shop anywhere else.
Once again you guys amaze me! Thank you Rob and Jeff for helping me design the most beautiful necklace any Mom could wear! And a huge Thank You to Frank for your craftsmanship. I couldnt ask for a more beautiful piece. I will wear it with pride knowing it was designed to represent my two amazing sons. Thank you to my husband for purchasing it for me! ❤
Extremely helpful and down to earth. They made picking out a band easy and no pressure. Glad I went here and I would highly recommend it!
Great selection and corteous staff. Rob was very helpful. He listened to what I wanted and wasnt pushy at all. I would highly recommend the Diamond Mine!
Professional and classy.I wanted my brooch (from my great great grandmother - 1902) changed into a bracelet, because I never wore it as a pin. Franks advice was perfect, resulting in an even more treasured piece of jewelry that Ill wear often.Thankyou Frank and Jeff!
If this place isnt your go to jewelry store in the Hudson Valley it definitely should be.
My fiancé and I bought our wedding bands here. The staff was patient and courteous while we decided and worked with us on what we wanted. Additionally the Diamond Mine helped me alter my ring and did a beautiful job, they followed through and helped out when a prong broke. They also created a beautiful pendant for me. I am over the moon with their customer service and attention. We will continue to return.
THE place to go, went to many places spent many hours looking for wedding bands/engagement rings, the salesman here was very easy to work with found exactly what we needed and gave us a great deal I would give them 6 stars if I could A++++
I have purchased both an engagement ring and wedding bands from the Diamond Mine and have nothing but great things to say about Rob, his partners, and the store. Not only do they have a large selection of jewelry products, but they are friendly, professional and go out of their way to help you. I forsee myself using them and their services for years to come. I am very happy with them and would recommend them to anyone in the market for jewelry.
I had brought a small amount of jewlery to sell prior to purchasing an engagement ring, these fine and personal gentlemen gave me the best advice for each piece. What was worth selling privately and what was worth melting down. What mesmarizing work they do in a short amount of time. Not only was I thrilled to do business with them. My Fiance loves to stop in and get her ring cleaned every time shes nearby.
I came here to get my enagement ring resized. The ring was a size 8 and my finger is a size 6. The staff was professional and kind and made sure my ring fit me perfectly. I highly recommend this establishment for your jewelry needs!
Beautiful jewelry, great customer service, perfect repairs. Walked in this afternoon to have 2 rings sized, ended up walking out with my rings on my finger and a beautiful necklace (impulse late birthday gift to me) around my neck.
These guys were great! I was undecided on the band I wanted for my ring so they ordered in a few different ones for me to try. They were very kind and patient, absoluetly would get more bling from them.
This place is amazing! We got my engagement ring and our wedding bands from there and they are the best! Highly recommended
Would highly recommend The Diamond Mine! The created a beautiful diamond pendant for me. The service was awesome!
Best Jewelry Store in The Hudson Valley!Staff is fantastic!!Save yourself a trip to The diamond district in NYC by visiting The Diamond Mine you will not be disappointed
Both Rob and Jeff are compete class acts. Extremely knowledgeable and not pushy salesmen at all. I travel over 2 hours to go there if I ever need anything.Bought my fiancé’s engagement ring from them. Knew exactly what I was talking about when I told them what I was looking for. Explained in complete detail every aspect of buying a loose stone and the band. Explained every detail of the GIAA certificate and what each item listed means. Helped me choose and pointed out why certain stones of same cut color clarity were differently priced. This process took me several weeks of going to him, questioning each aspect before I made a decision and not once were they pushy or seem annoyed that I was asking questions. They treated me with kindness and respect each and every time. Once I decided, he made the ring and was ready incredibly fast. Best part is they have a booth in the diamond district in NYC where they brought it for me so I didn’t have to travel 2+ hours as I’m already in the city.Went back for wedding bands. Took time to explain every different metal and finish for us. Again a long process where we looked at dozens of rings and they were extremely happy to help.Overall they handled us with patience, care and treated us like family. 2 honest, great guys in a business where you don’t typically see that. Will definitely be back for any and all needs in the future.
Great place and great service
I was blown away by the selection, quality and customer service at the diamond mine. I cant get over how Jeff & Rob bent over backward for me. I had picked out my wedding band and loved it but after getting married I found it was a little tight on my finger and uncomfortable after calling them they told me to come in and see if I liked something else or they would see if they could get the right size of the one I picked. Not only did they get multiple sizes in many small increment differences, for me to try on to get a perfect fit they did it in less then 24 hrs and this is was done weeks after my wedding. And to top it off I ended up going with a slightly different ring then the one I originally picked out. And all without any pressure to pick from the ones they ordered for me, I cant get over how honest and professional they are and how much they go out of their way to make the customer 110% happy. Not to mention the engagement ring and wedding band my wife got from there are beautiful, she gets so many compliments on them. If your looking for a jeweler you can trust and one that you know will be there for you 110% before and after the sale go to the Diamond Mine in Wappingersfalls and see for yourself. I highly recommend the Diamond Mine to anybody.
Love love love !!! Both my engagement ring and wedding bands were both custom !! I couldn’t love them anymore! I get compliments everyday all the time !! I am just over the moon !!!
Very nice store, large selection, owner very reasonable negotiated a good price.
Best place to shop for jewelry. Very knowledgeable and fair.
Unprofessional! Went in to sell an 18k gold bracelet, was told it was 14k and only offered $195. Went to a REAL jeweler, and was offered $400. Well Ill never go back to the Diamond Mine, and deal with dishonest people.
Guy there today showed no interest in helping me. I went in for some custom jewlery work and didnt even get to finish explaining my ideas i felt so disrespected. As if he was looking down on me . I will never give this place my money .
I had a GREAT experience selecting and choosing the perfect diamond engagement ring for my fiance. Jeff was extremely helpful, knowlegeable, and courteous and it was the customer service experience that made me decide to purchase from the Diamond Mine. From the very first time I came there, Jeff remembered my name and secured the PERFECT diamond ring exact to my specifications. I highly recommend the Diamond Mine for anyone looking to purchase an enagagement ring. Thanks for everything. Derrick Ghrael, Newburgh NY.
I have been a client / customer for 20 years. Impeccable service unmatched inventory & 100% Quality merchandise.
High Quality and Great Advise, This is the real thing!
My family and I have been going there for years. Wonderful prices amazing customer support.