The Manager, Bill, at this Publix in Prattsville, AL went out of his way to make my daughter’s birthday special. I live inSt. Louis, Mo and was trying to get some cupcakes to my daughter’s college soccer team, who were traveling on her Birthday. Come to find out in my conversation with Bill was that he was an Alum from my daughter’s college she attends. Small world! He not only personally dropped the cupcakes off at their hotel down the street, but also brought balloons in the school’s colors with a Happy Birthday balloon too. Southern hospitality is true! Such helpfulness, kindness and politeness shown to a Midwesterner who he did not know. Thank you again for making my daughter’s birthday special when her family wasn’t able to be with her!

Publics has always had great and fresh products. Especially the boars head luncheon meat. Its great and you cant find it easily anywhere else.

Employees are very helpful and friendly. Shelves are always stocked and if you are having trouble finding anything. They are quick to help you. 100x better than Walmart.

Publix in Prattville, Alabama- just wanted to let you know that you have a gem of an employee - Nicole.She was fast, thorough, kind and quite interesting.So thanks, Nicole, for making my grocery shopping so pleasant that day !

Awesome atmosphere. Employees are very friendly. They are always there to help. Always a smile on their face. I feel very comfortable and stressed free when shopping at Publix. Best store ever.

Clean,trash free parking lot & excellent customer service...

I went into the Publix that is located in Prattville Alabama and placed a cake order for my grandsons first birthday they had a cardboard cutout stand on their cake shelf that advertised a baby shark cake I place that cake order for my grandsons first birthday 3 days before his birthday when my daughter went to pick up his cake for the birthday party they decided to inform her they did not have the cake toppers for the baby shark cake and they didnt find that out until last minute so they free-handed a baby shark on the top of the cake with icing this is against copyrights first off because they did not have permission to do so but it is also not what we ordered they should have contacted me in advance to tell me they did not have that cake topper to offer me a chance of picking a different cake design they should not have waited till last minute because of this we did not get the cake that we ordered the cake they did make had trash debris all on top of the cake icing as well as in the box the cake came in debris and trash was also all over his smash cake that went along with his first birthday cake that we ordered neither cake could be served because of the trash debris on it they ruined his first birthday party experience I had a house full of guests and no cake to serve them because of what Publix did they have very poor customer service they lied to us and told us we could come pick out another cake in their place and they would provide another smash cake as well when I got up there they did not do this the manager simply ignored us and walked away acted like we should be thankful for what they gave us cakes with trash on them literally I would not trust them with anything milestones and life events or business events if they cannot take a cake order 3 days in advance and give you what you ordered without trash debris being all over it and in the cake boxes they should not be serving anything to anyone its not fit and then they cant take care of the complaints when the customer calls about it they blame it on the customer you can see the debris of trash on the cakes and how they copyrighted off of baby shark we had to go and get the baby shark set from Walmart and put it on a cake ourselves we had to ice and decorate the cake and his smash cake so we bought cakes from Walmart scrape the icing off and decorated it ourselves

I love my Publix however, this is the second time in a week flies were present in the hot bar area. I visited Friday to get wings and the staff was in the process of throwing out all of the food due to flies. Today while shopping I decided to try again but while at checkout I noticed a fly inside the box of hot and spicy chicken wings. Needless to say I showed it to the cashier who immediately took the box. Not sure if there’s a preventative measure but I had my heart set on that chicken 😫🤷🏽‍♀️😂

Had to pick up western union. Service was fast and courteous

Everything is good at Publix. The only store i will buy produce. And their sushi is wonderful!

Love this place. All employees were masked and wearing them correctly. Everyones so nice too. $5 sushi on Wednesday and its actually good!

Basically, the store is on campus. Incredibly convenient for us, as travelers, and beautifully stocked. Super friendly personel made this a very enjoyable visit and shopping experience. I Can only imagine the volume of shoppers pre-homegame. 😄 We grabbed some produce, some dairy, and meats before heading out. Eliminating the need to shop when arriving home. Perfect! 😊

Publix is a very clean and well stocked store. They offer high quality products and have bogo sales often.

Great store. Best Deli and bakery anywhere. Customer service is above and beyond.

I placed my In-Store Pickup order two days in advance, my Seafood platter was not prepared correctly. Everyone else in the department seen the order printed correctly but the employee that prepared the platter seen something totally different (this is what was what told to me). So I waited, they prepared it wrong on the second try. I waited some more, the manager brought me a platter prepared as I ordered. The platter looked rushed, the Surimi was crushed. There was water surrounded it, it was just poorly prepared.. This is the third time within my family experiencing this level of unprofessionalism with an pickup order. It was not ideal waiting 20 PLUS minutes after driving 40 PLUS miles while being on a tight schedule. I droved that far for quality, not excuses and apologies. There were poor management skills to resolve this issue..

I went to transfer money using Western Union.The staff were professional, polite and helpful. Additionally, shopping there was also a delight.

Clean store, fresh produce (better than Walmart). Biggest negative is their prices. Always much higher than competing stores.

Not having a publix closer to me, I forgot how wonderful shopping is there. The selection of fresh high quality foods, stocked organized shelves, employees that are friendly and helpful...also download the app for extra savings ...it also tells you what aisle products are located on.

I love Publix a lot. So I can never really had anything negative to say about any store I go to. The employees here are all very kind, polite and helpful. The sub sandwiches are the best and the shelves were stocked very well. Super pleased.

Publix is the target of grocery stores. Way more expensive for the same food but sold in a fancier building.Good deli though.

Employees are always courteous. The food selection throughout the store is great! I enjoy the deli selection. And cant forget the bakery. Great job! Thanks

Dont see how the folks keep the store so nice and always so clean. The employees, greet and treat you like a good friend. Quality, first class.

I love this store!! Food diversity is AWESOME and this store has it. It is a little more expensive than a standard grocery store, but the items you have to choose from are amazing! The sales and digital coupons are a great way to stock your pantry without breaking the bank.Also, in these trying times the employees of this store really have your safety in mind and follow the national guidelines regarding social distancing and disinfecting. Their efforts did not go unnoticed by me and were really appreciated.You can not go wrong be shopping here!!

The best place to shop! Cant say enough about their staff and cleanliness!

Love shopping at Publix. Just about always find what I am looking for.

Rude employees at this one love Publix but certain lady’s behind the deli need to learn some manners

Publix is always a treat. A little pricey. The Calypso cookies are the best!

Love this place! Everyone is polite! Super clean,check out easy and fast! Kudos Publix !! You Rock

Customer service is on a Chick-fil-A level. Meat department guy with bald head and glasses took the time to walk us across the store to find pizza dough. Its a little pricey unless you shop the sales. 4.75 stars would be a better rating.

I love it the best grocery store around everything is always fresh

The smell of something cooking meets u at the door. Publix engages most of ur five senses and makes u so occupied with what u see and smell until u forget the price tags

I usually shop at Walmart but Im looking for variety this Publix is the only place I came out with groceries, Winn-Dixie in Millbrook or food outlet in Millbrook I just put my buggy up and walked out. They have the same things as Walmart some items are more expensive than Walmart. Publix may be a little on the pricey side not to bad but at least its something different

Tremendous help from staff. Found everything on my list. Sweet little college girl took my groceries to the car and loaded it.

I just have to brag on our Prattville Publix! 🤗 I frequent this store because of the friendly service, fresh fruit and veggies, and the free ice cup ❤️ but on this shopping trip I lost the list I really depend on it I went to trace my steps and I could not find it. Bill the store manager came across me and said May I help you find something something? I told him I lost😱 my list 👌He looked in my cart and took off🤔. Hey went to the produce department and the next thing I knew I saw a guy who had a cart with things to be put back on the shelf and there was my list. 😅This manager went way beyond help in my opinion😊 I really need to tell the world that and I am so proud of our Publix in Prattville Alabama for having such a wonderful manager who cares about my needs specifically❤️🥦🍌🍓🍅 THANK YOU BILL AND THANK YOU PUBLIX

Always clean and well-stocked. Ive never seen an employee (on any visit) that wasnt friendly and helpful.

Always great. Got three pounds of crab legs.

Clean, friendly staff and great prices

I usually LOVE the produce I buy at Publix, but the last two times I bought honeydew melon it was so hard I couldnt eat it! Had to throw it away.......sad. 😔

We go RVing full-time and Publix means well get a clean deli with smiling faces wherever we go! 😃

They make great sushi daily and good customer service.

Great store and friendly, helpful staff. I quite enjoy roaming the aisles as I search for what is new, on special, and whats for dinner.

Always clean. Staff is friendly. Produce and meat both very fresh and nicely presented. Great deli.

Enjoy the atmosphere like shopping at Publix, we need one on Chiltpn County, in Alabama

Publix is the best - always will be. Good parking here.

Friendly Staff, very clean organized and fully stocked shelves.

Bill, the store manager, went out of his way to find some chai tea latte mix, that my wife loves. When the shelf was empty he walked by and asked if he could help. Five minutes later he arrived with two boxes to refill the shelfs. Great customer service. Always have great service here.

Best place to buy energy drinks they have a huge selection

Publix is always a delight. Good options for deli even tho it was close to close.

I love this place! The employees are knowledgeable and helpful. The shelves are well stocked and the quality of produce, meats, deli and dairy are tops.

My sons birthday was on the 25th and I placed my order 4 days ahead of time for his cake order. I arrive the day of expecting to pick up his cake only to find out they never made it. The worker there came to me all nonchalantly and told me this information without a bit of remorse not one apologetic word. Then she tells me I can pick a cake from the refrigeratored section.. which was some generic decor. When I finally pick a cake she misspelled my sons name after telling her the correct spelling and smears the icing on the side. When I asked her to fix it she rolls her eyes before stating Im not the decorator. I just lost my sister and every precious moment matters to me and they just ruined one of those moments.

Great service at the Bakery Department. Thanks!

Very v lean store, nice employee s.

Fresh fruit omg and fresh seafood

Great pharmacy/app. Alwats great service.

Love this store people always friendly and helpful. Great sales too

I love this store. It’s very clean and the employees are very friendly.

Very great store and very clean and organized!

Chicken and deli is always the best in the area.

Great grocery store. Very clean.

Customer service top notch. Deli and seafood so helpful.

Went in the get chicken tenders, theyve changed them. Theyre about 1/3rd of the size they used to be. Hot bar was pretty bare.

Just all around great place.

We love Publix. There is no better grocery store.

Prices high did not have what I wanted

An excellent grocery store.

Very friendly staff. I enjoy shopping here. The wait time to check out is usually very short. This Publix has a great variety. Lots of great fresh foods!

Friendly professional staff. The layout of the items/produces makes it easy to find what you are looking for.

Amazing customer service and a large variety of products.

Stopped hereto get sandwiches and drinks. Nice selection of sandwiches and premade salads.

My go to for bakery needs. Cakes are the best anywhere.

Going to start going there. Very clean and good produce dept.

After years of accepting Walmart, Im in love with Publix! Service is night and day fantastic! The quality of the produce is unbelievable! Everything is fresh and high quality. The customer service is top notch and they are always friendly!

Good variety Pricing not to bad

Demitrius and Amber we’re awesome in the deli today, we ordered four whole sandwiches and they had us taken care of very quickly and had great attitudes :)

I Love shopping there store is very clean. Fresh fruit & sea food

Clean store happy with my visit

Great selection. Prices are a bit higher

The store is always clean and the employees are always courteous.. the shelves are stocked and their produce department is top notch..I dont get to shop here as much as I used to since I moved too far away for it to be convenient. I do come back when I am in the area. Shopping at Publix is a little more expensive but you get what you pay for...I would highly recommend Publix!

Always a good shop experience.

Easy shopping like most other locations Ive been to in the U.S.

Beautiful and wonderful staff. Clean store.

Need more help in the deli department..Workers are very friendly and talkative and falling way behind...

Great service and best meats & produce.

Usually never out of stock of items (at least from what I have seen when I go), amazing produce selection, friendly customer service, very clean, lots of options for whatever type of meal item you are looking for. My favorite grocery store in Prattville.

Danelle from the deli did an awesome job on our food. Thank you💞💞

Super clean and well organized. Plus they have an entire isle for international foods.

Boujee grocery store tbh

The deli at Publix Prattville just canceled my Christmas Eve order that I placed on Dec. 19. I made plans well in advance; why didn’t they? Thankfully Winn Dixie was able to come through for us at the last minute.

Nice staff, easy to navigate

It was so nice and well organised, the bathroom was a little messy, but overall a great store to shop in

Always enjoy doing my grocery shopping at publix.They will go out of there way to help .Thank you publix,s

Good service and staff.

Pam in seafood was such a big help to me! So sweet!

Clean store and nice staff!

Very nice store. Always clean. Courteous and helpful employees!

Love the service and the products sold here.

Best produce and love the bakery items.

Great publix.

Very clean. Been looking for Vermouth & unlike most other grocers, they had it in stock.

Their staff is absolutely amazing