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Bryan Jewelry
1778 E Main St, Prattville, AL 36066, United States
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Bryan Jewelry
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Me
Review №1

I had to have my wedding rings cut off due to a severe injury to my hand, they were in pretty bad condition and a diamond was missing. No one thought that they could be repaired including myself. I picked my rings up today and they look absolutely beautiful. They did a fantastic job. I am so amazed at how they look. I am so thankful that Bryan jewelry could fix them for me.Thank you Bryan jewelry for fixing my rings.

Je
Review №2

My dad had been going to Bryan Jewelry for a very long time and introduced me to them, and they are the nicest people, there customer service is Exceptional!!! And they gave me some great ideas to help me recreate my dad jewelry who passed away. I will always go to them for any of my Jewelry needs!!!!

Jo
Review №3

From repairs, to custom and awesome engagement rings, Bryan Jewelry is the go to in Prattville! With years of experience to back them up, youve got to check them out the next time you need jewelry help! Great prices on watch batteries too! Very friendly and knowledgeable.

Ma
Review №4

This jewelry store & staff are the absolute best!!! They definitely care about their customers & have great prices! Its also nice to have a jewelry store you can trust! Thanks so very much!

Ja
Review №5

I was disappointed in my last visit to Bryan’s Jewelers on Thursday September 30. I was interested in having my mom’s gold antique wedding set transferred to a new white gold setting. The salesperson was very helpful but kept letting me know that the diamond was not one caret, which obviously affected my choices and the setting he showed me was not to my liking. He then directed me to 2 display cases and I selected a setting from there. When I went to tell him I had made a selection he was busy working with some kind of machine and rather rudely said he would be with me in a little while. I have worked in retail and u do not put the customer off like that. I ended up spending $1300 which may not seem like much but it was to me. I am very excited about my choice but should not have been dismissed like that and I don’t appreciate it. Janice Stanley janicestanley103@gmail .com

st
Review №6

Went to the store and spoke to Kenny Johnson about a Bulova limited edition watch, he ordered it and it came in super fast. Great advise, Great service, always friendly. Great place to shop. So glad yall are here in Prattville. God Bless.

Vi
Review №7

We went in to have something engraved and to buy a piece of jewelry for our new grandaughter. We asked to talk with the engraver and looked at a childs bracelet while we waited. . He never came out and no one spoke to us at all. After being totally ignored by all staff members for about 20 minutes we left. I will shop somewhere else where my business is appreciated.

Ka
Review №8

Beautiful store and fantastic experience! As always it is a pleasure working with Bryan Jewelry. The staff is very friendly and knowledgeable. I highly reccomend them for all your jewelry needs!

Al
Review №9

Found a nice piece of jewelry as a birthday gift, and was very impressed by the courteousness and friendly sales attitude! My salesman was Randy,you guys should come by and see him! I will definitely be back and he has vast knowledge of all things jewelry!

Ja
Review №10

After I asked a few to many questions they started ignoring me. To high of prices for my taste. Better deals else where.

Je
Review №11

I had a great experience working with the professional and friendly staff at Bryan Jewelry! I highly recommend them and look forward to working with them again in the future!

Gi
Review №12

While I love the ring my husband picked out, I have to say this was one of the most unpleasant experiences I’ve ever had in a retail environment. I usually don’t like to post negative reviews but after hearing from multiple people that they experienced the same from here I felt I should. I instantly felt uncomfortable when I walked in. My husband had purchased my ring and I brought it in to get resized. That was my first visit and it was okay. They said to give them at least 5 days but I should receive it back sooner. 2 days later and they called back! I was thrilled! I was surprised how quickly the turnaround was. I left but the ring was too snug. I brought it back and the entire time the young lady was assisting me she seemed like I was a nuisance. Very unpleasant and I just couldn’t wait to get the heck out of there. Again, they had a very quick turnaround and when I walked in not one word was said to me. I walked up and I almost spoke first but I wanted to see how long this would last. FIVE employees there and not one spoke a word to me. When I got up to the counter still nothing was said. She handed me my rings and finally asked how they fit. Thankfully they fit perfectly and I never have to set foot in there again. Absolutely horrible service.

Ch
Review №13

Excellent staff and service. Lynn and her staff are always extremely helpful and have created a couple of custom rings for me that have exceeded my expectations. My latest is stunning and I couldnt be more pleased. They have also performed various repair work and their service and workmanship is top notch. I would highly recommend them for any of your jewelry needs.

He
Review №14

Great customer service, quick jewelry repair, great work!

Je
Review №15

Always helpful, friendly service and they offer great repairs/modifications to existing jewelry. Just had a sorority pin that belonged to my mother in law turned into a necklace pendent for my daughter. Very reasonable prices. They did a beautiful job and were very helpful with suggestions on how to do it. Preserved the engraving on the back. Beautiful work.

Ha
Review №16

Fantastic customer service. Do yourself a favor and visit!!!!!

An
Review №17

I called this morning, then decided to go in to have some engravings done. Everyone was so nice, helpful, as well as professional! I needed the engravings in connection to a birthday gift, and needed it done extremely last minute! I called several other places beforehand and was pretty much told by everyone that it was impossible to get done in the timeframe for which I needed it, and I even offered to pay a fee in order to have it rushed. The person I spoke with said that not only could they get it done within my timeframe, but also they would not charge me a fee for doing so. I thought it would take at least a day and a half, but Justin got it taken care of in just a couple hours for me. I really loved his work, and the pieces looked beautiful! I was really made to feel like I was an important customer, and that my business was truly appreciated. I was very impressed by the pregnant lady as well as Justin, and I will definitely be recommending Brian jewelry in the future. Additionally, it will be my go to store for jewelry purchases and needs from here on out.

Je
Review №18

The amazing, creative, and lovely staff was able to work with me to design a new ring using materials from one of my late grandmothers and one of my old rings. They helped me to combine the stones of the two older ones into a new piece that is simply stunning and unique. I will definitely return.

Ch
Review №19

Bryan Jewelry has a great selection with a variety of different designers. All of their employees are helpful and give great recommendations!

Ni
Review №20

Friendly and helpful staff. They have the best selection and verity. Loved they show room and atmosphere. Really felt like I received a fair and honest price for a quality product.

Ka
Review №21

The staff at Bryan is the best! Wonderful selection and beautiful store.

Lo
Review №22

Ive had the privilege of working with Bryans Jewelers and it was a wonderful experience. Their knowledge and staff are some of the best. Dont hesitate to come here and see for yourself. The best jeweler in the area!

Ca
Review №23

Recently Ive made several purchases for some of my nieces birthdays. They are growing up and I thought it was time for a nice necklace or pair of earrings. They still wear them out to play but the quality hasnt diminished a bit! Durable, beautiful jewelry.

Ca
Review №24

These guys are awesome! They were so attentive to my needs and patiently helped while I decided what I wanted. They offered so many great options. These guys are the real deal and you cant beat their customer service and selection.

St
Review №25

Just a nice, small family owned business. I think that is what gives it such a nice feel. Their prices are good and the staff is genuine. They are always very helpful and never pushy.

Br
Review №26

Lynn and the staff at Bryans make your experience such a pleasure from start to finish. They take their time with you and make sure you are truly satisfied with your purchase. We will continue to do business with Bryans for the excellent customer service and the quality of their jewelry!

Ta
Review №27

Did business with Bryan Jewelry for the first time this week. We could not have been happier working with Lynn. Top notch service, quality and value. They have a large selection and work with you to get you exactly what you want. Highly recommend!

St
Review №28

I really like Bryan Jewelry. I have been coming here for years and I always tend to buy earrings for my wife but all of their jewelry really is great. The friendly staff and nice variety are unbeatable.

Tr
Review №29

My husband and I have been trading with Bryan Jewelry for 30 years! We can always count on Lynn and her experienced staff to provide us with the top of line diamonds and pearls at competitive prices! Weve been trusted her with our precious family heirlooms and we will continue to go to Bryan Jewelry as Lynn her staff have our own wavering respect in confidence.

Ro
Review №30

Great service, friendly people

Ro
Review №31

This is NOT the place to try and sell Gold at. They offer far less than current value. Re reply: What a bunch of jokers All of our offers are fair and honest Fair offer it was not. Everyone else pays within $10 of current spot values. Crazy.

Cl
Review №32

Ive been Bryan Jewelrys client for 2 years now. My recent purchases were a diamond ring and a watch. I do love the fact that they buy gold and give you top money for it. There are several reasons why I like coming back here, because of the quality of the products as well as the friendliness of the people there. Mr. Bryan-the owner-is super.

Ca
Review №33

I wouldnt trust anyone else for jewelry purchases or repair.

Ca
Review №34

I had to have my wedding band resized they told us it normally takes about 7 days but were able to finish it that day. They are kind and attentive. I am greatly satisfied and would highly recommend them. Justin is a miracle worker

Li
Review №35

I have been coming here for as long as I can remember. Not frequently, but just whenever I need something. Whenever I make a purchase or have something fixed everyone is always happy to help and that is what I like. I havent even bothered looking at other jewelers because I am just happy with how I am treated here.

Jo
Review №36

I really shopped around for my new earrings, Im from Florida but I was visiting family in Montgomery and they recommended that I visit Bryan all the way out in Prattville. I have to say that Im really glad I did, their diamonds were the clearest and had the nicest cut out of several different shops I visited in Montgomery. It was definitely worth the trip

Di
Review №37

I have been coming to Bryan Jewelry for two years now. They are excellent and in all honestly this is the only place I will buy jewelry from now on. Very pleased overall.

Jo
Review №38

Any diamond jewelry I buy comes from here. I prefer to come to Bryan Jewelry because I like the staff and they are good at helping me. I have bought other things as well, their knowledge of their inventory and just about jewelry in general is the best.

La
Review №39

Ive been a customer of theirs for as long as I can remember. Ive bought everything from earrings, wedding rings, charms to watch batteries. You can always count on them to have a great selection and great customer service.

Ro
Review №40

This has been my jewelry go-to place for years because they just have and do it all. I have bought some lovely pieces, had a few things repaired, and I even sold some of my gold recently. It doesnt get much better.

Pa
Review №41

I got my wifes engagement ring here and I am very thankful that I did. They helped me pick the perfect one and Ill go back again.

Wi
Review №42

I have been buying all my watches and jewelry from Mr. Bryan for many years now. the service and quality alone in my opinion sets them apart from any other jewelry shop in the tri county area. Bryans Jewelry is and will remain the only jewelry shop I will buy from or recommend to friends. I would suggest anyone go in and enjoy the friendly staff. BEST IN THE BUISNESS!

Ro
Review №43

Lynn and her staff have a great rapport with their customers. I began coming here since I moved to Prattville. I love the store.

Ch
Review №44

For years now Ive been coming to Bryan Jewelry. Whether I need something repaired or Im looking for something new I know theyre the people to come to. Everything Ive gotten has been beautiful and a quality piece.

Ty
Review №45

I had my girlfriends engagement ring hand made here and it was less expensive than I could find any where else. The quality and service was incredible.

Do
Review №46

I am beyond thrilled with the selection they offer. I absolutely love what I purchased, I also have to say the staff is very knowledgeable and friendly.

Ja
Review №47

The staff at this jewelry store are outstanding and truly know what they are talking about. Their knowledge about each item is incredible.

Je
Review №48

Had a very nice experience, I had a watch engraved for my husband and it was beautiful.

Mi
Review №49

High quality jewelry at a great price and friendly, helpful service!

Ra
Review №50

Worst jewelry store ever. Hateful staff and liars. Will NEVER go back here!

Pe
Review №51

I have been going to this jewelry store for quite some time, they fix my jewelry as well purchasing watches and rings. The staff is beyond friendly and helpful!

Da
Review №52

Excellent family and always beautiful work and repairs.

Me
Review №53

Great staff and a great selection!

jo
Review №54

Dont go here to get any work done if you expect them to tell you the truth..

Information
99 Photos
54 Comments
4.6 Rating
  • Address:1778 E Main St, Prattville, AL 36066, United States
  • Site:https://bryanjewelry.com/#utm_source=google&utm_medium=local&utm_campaign=Prattville
  • Phone:+1 334-365-6552
Categories
  • Gold dealer
  • Jewelry store
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry engraver
  • Jewelry equipment supplier
  • Watch repair service
  • Watch store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5PM
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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