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A1 Garage Door Service
425 S Montezuma St, Prescott, AZ 86303, United States
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A1 Garage Door Service
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ke
Review №1

Scott did great work fast, found a damaged spring mounting rod also which was done before. Good work and showed all he did before he finished.

Ch
Review №2

I did not want to spend the money to fix my garage but I am grateful A1 Garage Josh was able to make it safe. With so many things wrong with my garage door I am glad he was able to fix it with all the parts on hand and worked with me on payment. Great job! Highly recommend!!!

As
Review №3

Our garage door opener went out and the springs in the door did too. We called several places and no one could come out for months or would charge a ridiculous amount to come out. A1 saved the day! Of course we didnt want to hear what needed to be done but Owen was amazing. He fixed our door in three hours. I must say Im loving the wifi and app capability of our new opener. We are so happy we called them. These guys took care of us when no one else would! Thank you Owen for being professional, fast and friendly!

Cr
Review №4

Joshua with A1 garage was great! He went though the safety checklist with us and was able to fix our garage door. He was courteous, professional and was great to work with. We would highly recommend Joshua and his craftsmanship.

Kr
Review №5

My installation was later than promised but I realize how difficult it is getting product these days. I was kept informed via email and text regarding installation. The guy who came to measure and quote was very knowledgeable and not pushy at all. Im sorry I dont recall his name. My install tech today was Alex, he was excellent!My door is so quiet and smooth! Thank you for the great service

Ha
Review №6

Installer was great but service from A1 was not. Doors didn’t arrive when promised. They were two weeks late. Salesman said I could get installation three days after doors arrived. This turned into two weeks. I was getting two new doors installed and garage door openers. When installer arrived they didn’t have all the parts to install both doors and no trim so they could only install one door. I’m now waiting again for additional parts to arrive so I can get second door opener installed. Not satisfied at all.

Mi
Review №7

Josh was very thorough in his work.Replaced electric eyes, tuned up door, josh explained what he was doing each step of the way. Very happy with service. Will use again

Br
Review №8

A-1 was just terrific to work with. I was on a pretty tight schedule and the office found a slot to fit me in within a week. Then when Josh was here it was just about dinner time and rather than spend it with his family, he installed my opener. Not only was Josh very personable, he was also very competent and thorough. His attention to detail was excellent. He communicated clearly what the new opener could do. He helped me program the keypad and the opener in my truck. He was at my house for about an hour. Easy pezzy

Ba
Review №9

Technician Owen Edwards was a total professional and it was so refreshing to see someone that actually likes his job. I hadnt intended to replace parts on both garage doors, but Owen was so knowledgeable that I felt comfortable having him take on the whole project. He didnt miss a beat and didnt take a break in extremely hot weather, working several hours, until everything was hooked up and every piece of debris was picked up. I would be proud to recommend Owen Edwards and A1 Garage Door Service.

Ru
Review №10

Jesse was here today and got our very old, non-functioning garage doors working beautifully and quietly. We are very impressed by his knowledge, professionalism and attention to detail. He even connected our vehicles to open the garage doors. We couldnt be happier.

er
Review №11

My experience with Jesse and Connor from A-1 Garage was nothing less than Outstanding! You can tell that Jesse was experienced and technically proficient. He worked within my budget and I am 100% Satisfied.

An
Review №12

Tiger has been here to help before. He is very respectful and professional. I’ll always call him with my garage needs. Fast, reliable and stands by his work. Thanks Tiger. Great job again.

Ji
Review №13

I had some weather stripping and lock installed. Some parts got delayed but the company communicated well and kept me updated. The technician Jesse did a good job with the install.

Fr
Review №14

I was very happy satisfy the technician did excellent job very professionally done his job and communicated with me I would use their services over and over especially the technician was very kind explain everything perfect and understanding and he was very patient hes done the job on time and completed perfect

De
Review №15

Jessie did an amazing job for us. He replaced springs, rollers and garage openers and mechanisms. Now both doors open smoothly and are very quiet.Thank you!!

Co
Review №16

Jesse was awesome. Great service. This is not our first time doing business with A1 either. They work hard, keep going, and get it done!!

Ro
Review №17

Jesse installed the opener. He told me there was a $25 trip fee which I was not told about when I scheduled the install. He did not put a light bulb in the opener and did not program vehicles or key pad. Not sure in adjusted the force conyrols as he did not show me that it worked ok. Safety issue. I also live in Mesa and am used to much better service from my garage door opener installation company down in Mesa.Rod

an
Review №18

My service man was Josh. He was VERY thorough, neat, informative and professional. I have had other garage door issues and dealt with two other companies. The service installation, thoroughness, neatness and professionalism far surpasses other services.. I give a firm 5 star recommendation to this company and especially Josh.

Kr
Review №19

I set appointment with A1. They came out to my home, took a hefty deposit cash said it would be a few weeks they were busy and under staffed. Was supposed to show Tuesday never did. Then Thursday the same week never did. I believe they are fraudulent and I am going to report them. When you call seldom does anyone answer if at all. Took my cash and disappeared.

Sh
Review №20

I discovered A1 way of mailer coupons for my broken garage door and adjustment. Jesse, our Tech, called in advance and was extremely professional and explained the various styles I could choose from. Sounds crazy but I LOVE my new garage door opener! Super smooth and quiet and I Jesse helped me upload the garage door app to my phone so I can double check if I left it open or have it open for someone who comes to visit. :) Really amazing service, I highly recommend.

Ja
Review №21

Josh with A1 was excellent! Arrived on time and walked me through every step of the garage repair. No hidden costs and attempted to save us as much money as possible! Signed up for the Club membership as a result due to his diligence.

Ti
Review №22

Jesse was well versed about the products he was selling. I hope I remember all of it. Thank you for installing my girlfriends garage door. I appreciate Jesses professionalism. If my girlfriend runs into any problems, I asked her to call A1 Garage Door Service for help I am sure they will help her, right?

Ed
Review №23

Josh was outstanding with his service on our garage door. He was extremely professional, knowledgeable, and courteous. I would recommend him and A-1 Garage service to any and all who need a tune-up or service.

Da
Review №24

Very professional and efficient, Tiger told me what he needed to do and was very upfront about the cost. He was very fast yet thourgh. Very happy with this company from ladies in the office to Tiger the technician who did the work.

Be
Review №25

I found this company through one of the mailers and needed a tune up on a garage door at a new home. Our tech, Josh, was great. He educated me on the different components of the garage door and how it all works, since we didn’t have a garage in our previous house. He fixed the problem and also installed a keypad for walk up entry which is awesome for when we go on bike rides. I would highly recommend Josh again.

Ro
Review №26

My experience with A1 garage door service was outstanding. I needed to have a garage door motor replaced with a complete overhaul. I felt the price was very good, and the results were outstanding, way beyond my expectations. My technician was Owen Edwards. Very polite Profession and extremely informative about what was needed and the alternatives I had to pick from. Sometimes we spend money for services and don’t feel we have gotten the value associated with them. This is the opposite with my experience with A1, and I would highly recommend them to any of my closest friends.

Ro
Review №27

Although it took 3 reschedules and an immense amount of irritation.....Joshua K-064 technician was the saving grace. Such a wonderful young man....very professional, dependable and very easy to talk to.Ended up spending $1K on necessary repairs and upgrades. A1 Garage door Service should thank Joshua for saving the day.Will definitely be contacting Joshua at A1 for further service.

Ar
Review №28

Owen from Prescott Arizona was fantastic! Install was quick and professional. I had two openers installed by Owen. The light covers on the two openers did not match from the factory. Owen was able to get replacement covers for me, and installed them in about a week. I will recommend A1 to everyone.Thank you Owen and A1.

Kr
Review №29

From start to finish, everyone we worked with was absolutely fantastic. The doors are beautiful and installed in a timely manner. The gentleman we worked with assisted us with the right color option and style since we were having our home painted right before install!

Mi
Review №30

Needed a new garage door opener. Tiger was tech who arrived to do work. He took his time and explained what options I had in openers. Once installation was done he helped me to set up app and showed us how the wall control worked. Tiger is a great representative for your company.

De
Review №31

Jesse is very personable, informative, efficient and customer oriented. He explains what’s wrong and doesn’t try to sell you stuff you don’t need! Highly recommend.

Ja
Review №32

Our technical was named Josh. He was punctual, knowledgeable and very polite. He explained what we would need for a garage door opener and everything he would be doing before getting started. He wore a mask and stayed socially distant. For the services we received, we felt the cost was well worth it.

Co
Review №33

This company should be reported to BBB. They sell you a garage door that is higher standards they say, and you end up getting not what you paid for. We did not get what we paid for therefore they were to give us money back, which we have the email of refund but they never put it thru. As of today, its been almost two months and no refund. From the beginning it was bad, cancelled on us twice and we could not get thru to anyone for at least 3 days. They have these customer service people take your call and email to whomever. You can never get thru to talk to anyone its always a customer service person who doesnt know anything!! All these good reviews are FAKE! We will never use these people again and STILL WAITING FOR THE REFUND!!

Or
Review №34

NAZ Josh is very personable, knowledgeable and thorough. He answered all our questions and clearly identified the garage door problems. He provided us with both short term and long term solutions, along with associated costs. He did a nice job cleaning up the work area. Going forward, we will use A1 and ask for NAZ Josh. Money well spent—extremely pleased.

He
Review №35

Tiger did timely and professional work. He explained the options relating to the needed repair, fully explaining the benefits and cost. We highly recommend A1 Garage Door Service.

Lo
Review №36

Excellent service yesterday from Ryan! He tuned up my “vintage”’garage door and programmed a new opener. I will definitely and confidently call to have him return when it’s time for a new unit. Thanks so much!

J
Review №37

Very professional. Very friendly. Great job.

Mi
Review №38

We had cable break on our garage door and were locked out of our house. John was able to get out immediately to help us. He was friendly and professional. Not only did he fix the broken cable, he thoroughly examined our door and found other parts with severe wear and tear that needed to be replaced. We are very grateful he was able to get out so quick and fix our door.

Ma
Review №39

Owen was so great! Polite, thoughtful, knowledgeable and efficient. If he is respresentative of how this company is overall, I applaud you! He diagnosed the issues with our garage door, made repairs, and when it became clear that the 14 year old unit had to be replaced, he thoroughly explained my options and helped me choose what was right for us. Thank you,Owen! I hope I never need to use your service again! :)

Th
Review №40

Nick did an excellent job installing our new garage doors today. He was quick and efficient and the doors work well and look great.

Jo
Review №41

Jesse and Tuan came out today and did a great job on a tune up and complete rebuild of Torsion System with 10 year Parts Warranty. Our garage door would come off the runner and pins were broken so that was replaced as part of todays visit. I dont think the garage door had been serviced in a while so you could really tell the difference once their work was completed. I was texted upon making the appointment and today again to confirm, while also received a phone call to let me know they were on the way. Very nice guys! Would definitely recommend A1 Garage Door Service and use them again in the future.

Ka
Review №42

Josh was as professional as any technician I’ve ever had. I only wish auto mechanics were training so well. He explained everything & showed me why the garage door wasn’t functioning. I saw the need without a doubt. I’m glad Josh was sent to help me!

Fr
Review №43

The. A1 Garage Door tech Jesse Naz was a pleasure to work with. He is very knowledgeable. All options for the repair of my garage door mechanism were presented in detail, there were no hidden fees. I would recommend this company for any of your garage door repairs.

Al
Review №44

Tiger was very professional and very polite. He explained everything he was going to do and went over it again when he was done. Great job Tiger.

Al
Review №45

Tiger Shaw came and reprogrammed my keypad, replaced my springs, rollers and garage door opener in less than 3 hours. He was very polite, courteous and helpful in answering all my questions.I would highly recommend this company and Tiger Shaw!

Do
Review №46

I had a garage door opener replaced along with new rollers and some other items and it made a world of difference. Josh Kyle the service tech, was well informed, efficient, and very professional. I high recommend asking for Josh at A-1 if you need garage door service.

Je
Review №47

I had a great experience with Joshua. We had one for that needed a tune up and another that wasn’t functional at all. He showed up on time, communicated everything clearly, and fixed everything in my list. Highly recommend!

al
Review №48

Owen from A1 was awesome. Had a noisy garage door that just broke recently and he came and repaired everything. The garage door now silently opens and I can use my cellphone to operate it if I desire.

Ch
Review №49

Brian who scheduled my appointment was very professional and friendly on the phone. They were booked out for a few weeks but he offered to put me on the cancellation list. I received a voicemail two days prior to my appointment that they had a cancellation but by the time I returned the call about 30 minutes later they had already filled it. The technician Owen was very friendly, professional and offered three different repair options from least expensive to most expensive and what each option included.What Brian did not inform me of is that there is a $25.00 show up fee although the flyer I had with coupons stated free estimate. Owen told me that was only if they were doing a garage door estimate. I did not know what was wrong with the garage door but it ended up we needed a new opener.Owen was able to install a new opener and explained the use of new opener and equipment. He also did a safety check on the other components of the door etc…and made recommendations and sent me estimates via email.Now, what I am not happy with, the extra $25.00 charge which I plan on calling the company about. The opener came with one car remote and no keyless entry pad which would have been an additional $100.00 for the keyless pad alone. I decided to shop around for that elsewhere. When shopping around for that, I found it for $40.00. Also, we could have purchased the higher priced opener that he quoted to me at a retail store, which came with two remotes and a keyless entry for significantly less than the lower priced opener that we purchased. The opener we did purchase also came with two remotes and a keyless entry for significantly less than what I paid to A1 elsewhere. What a huge mark-up!I am disappointed with myself for not shopping around for the opener before committing to having the service done then and there but Owen had the equipment on his vehicle and was able to complete the work at that time. All “paperwork” and signatures were done via smartphone and I have not received a copy of my receipt yet with the breakdown of charges for opener and labor. Not what I was expecting from a reputable company. They also have a “military” discount but the coupons they offer, if you have one is a better deal. They do not honor both.

Ge
Review №50

Had problems with garage door closing properly. A1 technician arrived promptly and fixed problem by adjusting sensors. He was friendly and courteous. Would highly recommend A1 for any garage door needs.

Ji
Review №51

Read all the positive reviews and felt optimistic. Got scheduled immediately. Arrival window was 5 hours (1pm to 6pm) Satellite TV and cable companies do better. Got a call at 5:25 saying it would be another 45 minutes. Give me a break. Not how I do business.

Ka
Review №52

Thank you Josh, I appreciate the contact prior to arrival, your knowledge, experience & your personality! I will be contacting you in the future when needed. Thank you again!

Iv
Review №53

Great service. Had a problem with garage door, called A1 and we received a repair the same day. Owen was courteous, knowledgeable, explained everything and did a great job replacing and repairing the whole system. Thank you!

Mr
Review №54

Called several companies and went right into voice mail. Called A1and made contact immediately with a live person . Explained my situation that spring had sprung and emergency release would not engage. They immediately put me on hold and arranged for a technician to show up. Within 2 hours TYLER was at my residence. Extremely knowledgeable technician . He assess the situation made a thorough inspection of all components of the system and made several recommendations to enhance the system. EXCELLENT CUSTOMER SERVICE. BRAVO TYLER.

Al
Review №55

Joshua was absolutely amazing! Give this young man a raise‼️ Service from your company is so professional and friendly, we feel like we are dealing with family 🙏 Thanks Joshua, May all your days be blessed 🙏‼️‼️

Hi
Review №56

Very thorough and organized. The technician Jesse explained everything very well. If you need garage door service I can recommend.

Da
Review №57

Josh was my guy very professional knew exactly what he was doing did a fantastic job, went the extra distance to program all the remotes for myself and my wife we are very happy with Josh and A1 one garage door

Ch
Review №58

Technician Josh was very efficient, thorough and knowledgeable, he took the time to answer all of my questions and did an excellent job repairing and tuning up my garage door. I will definitely call A-1 for any future needs!

Er
Review №59

Owen did a great job and stayed until everything was done. Very happy with the service.

ja
Review №60

Very knowledgeable, professional and friendly, new unit is incredibly quiet, with great features, thanks! Will recommend.

Ka
Review №61

The technician was very polite and thoroughly explained his findings and recommendations.

Ch
Review №62

A1 Garage and Josh did a Great job for us. We highly recommend them !!

De
Review №63

Very professional and easy to talk with.

Ba
Review №64

We were extremely happy with A1 Garage Door Service! We called them for a service of our garage doors and Ryan their service technician did what we asked and recommend and showed us other areas and items that needed attention. He also took care of those things and made sure everything was in good working order. His attention to every detail was exemplary! We highly recommended A1 and Ryan was an all around pleasant and very efficient tech!Robert and Barbara

Re
Review №65

Wonderful, prompt, and thorough service by Joshua. I highly recommend this business!

Pa
Review №66

Thanks to Josh, who was so personable and put up with all my questions. He actually schooled me on garage doors and gave me good information on things. He wasn’t pushy and did a great job all by himself which amazed me. He said he received great training and that’s why I believe he was so good at his job. I’m new to the area and chose A1 because of their good ratings and now I see why. Thanks for a great job and I feel like I can call with any questions or concerns in the future. 😁

Gi
Review №67

We had the most amazing experience with A1 Garage. Josh Kyle called to let us know he was on the way. He was very friendly and a complete professional. He was patient and answered our barrage of questions without hesitation. He went through everything with us time and again to make sure the door we were purchasing was exactly what we wanted. I was quite surprised at the reasonable cost of a custom ordered door, as it was about $2,000.00 less than I expected. I highly recommend A1 Garage and will definitely let everyone in my neighborhood know where my beautiful door was purchased.

Li
Review №68

Jesse Smith went above and beyond overhauling our garage door. I highly recommend A1 Garage Door Service.

Br
Review №69

Excellent service with PHX-N Tiger of A1 Garage Door Service . Very thorough and courteous.

Cl
Review №70

I highly recommend A1 Garage Door Service! Josh did a fantastic job. Was here on time, called ahead, was very professional and knowledgeable. He explained everything and asked if there were any questions. He made sure I was completely satisfied with everything he did. I will not hesitate to call A1 with any future garage door issues

Le
Review №71

Josh Kyle was our technician he is very knowledgable and able to keep your door running smoothly. I had a defective unit and his supervisor offered me a replacement head at no cost. These guys are top notch pros.I would like to recomend these guys to to anybody that wants to be treated fairly and as a valuable customer.These guys get it.R.Osburn

Ma
Review №72

Tyler was great. Whole interaction was very professional. Will use again.

Ei
Review №73

Polite, knowledgeable, professional and through. Good service.

P
Review №74

Our installer Mike P was very professional, knowledgeable, skilled and friendly !

Ka
Review №75

A1 was recommended to us by friends and they delivered! Josh was very friendly, professional & knowledgable about the installation of our new garage door opener. He took the time to educate us on every point of inspection of our new opener and the installation in a very comprehensive manner. We also appreciate that A1 kept us informed along the way as to Joshs arrival at our home. I give A1 a thumbs-up and would highly recommend their services.

an
Review №76

Jesse was a true professional explain everything in simple details

Ho
Review №77

Jesse did an awesome job and explained things very well. GREAT company, they emailed me his picture with a brief bio so I knew what he looked like before he arrived. I will use them with future issues and recommend to anyone.

Ge
Review №78

Excellent, professional and prompt service. Was emailed and texted when our tech was on his way. Our tech, Jesse, was very personable and professional and handled the job quickly. Explained in detail our options and prices. Very happy with the new garage door opener.

Ad
Review №79

A little difficult getting a service date and time established BUT the wait was worthwhile. The service technician (Jesse) was excellent he took care of all of my issues. Nothing was too much trouble and now my doors are working without any excessive noise.I will definitely use this company again for any work that I need to have done on my garage doors

Pr
Review №80

Called them and got an appointment the same day. The technician contacted me to let me know he was on the way. Jesse was very friendly and showed me everything that needed repaired and discussed the different options that would work with my budget. I recommend A1 Garage Door Service. Very happy with the service they provide me.

Ju
Review №81

We are thrilled with the service A1 Garage Door Services provided to us. Our Technicians, Ryan and Josh, were extremely professional and knowledgeable. They did a wonderful job replacing our dinosaur 20 year old garage door opener that was only working about 50 percent of the time. The entire experience with A1, from start to finish went very smoothly. We highly recommend them for all garage door needs!

Sh
Review №82

Jesse was amazing! We called A1 Garage Door for a bid figuring we would have to reschedule for service but Jesse was ready to go! No future scheduling needed. He had everything he needed on the truck and went right to work. Jesse did everything we needed done and more. He communicated well and address all our concerns. We highly recommend A1 Garage Door Services and will use them for all our future garage door needs!

La
Review №83

The technicians were very professional and knowledgeable. They showed up on time and completed the work timely. Im taking a star away from five because A1 seems to be very expensive...like by a lot. And it is easy to see through how the company has trained their reps well to up-sell service. Coming from a corporate background, I can spot a rep following a script. I wasnt paying too much attention when I had them come out and the person on the phone with which I made the appointment was vague when I asked where they were based. Even though the technicians were great, I will make sure that Im using a local company instead of a national company with a few local locations. But, again, the technicians were courteous, professional and knowledgable. I was satisfied with the work. They are just way expensive.

Ri
Review №84

When service technician tiger arrived he was friendly and courteous. He completed the job in a professional manner and was very thorough. I was very satisfied the work and communication with a1 garage service.

Al
Review №85

Excellent service and very knowledgeable

No
Review №86

Outstanding servie with a smile. Was put on the very first visit on Monday morning due to the fact that I was locked out of my garage and both of my cars were inside the locked garage. Workmanship and the knowledge to repair was very evident. Keep up the good work!Norm of Prescott

Ro
Review №87

Company seemed reliable and conscientious. Service person was very competent and did a good job of fixing the problem and explaining the issue.Had followup appointment for installation of a new garage door since the one that was repaired was showing signs of wear and tear and eventual failure. Technician helped me select a new door that had triple insulation and a very solid steel construction plus paint that matched our home nicely. Door had to be special-ordered. Installer arrived at the time scheduled after sending text message and leaving a voice mail. He was very congenial and hard-working, and notably conscientious in his work. He spot-checked his own work carefully, made some readjustments to things I probably wouldnt have even noticed. Spent time showing me how to properly lubricate the door to extend its functional lifespan. Very pleased with all my contacts with A-1 Garage Door Service.

Ea
Review №88

Jesse was very nice and courteous. He was able to fix our door problem right away. He was very knowledgeable. We have had this same problem with our garage door not coming down several times. Jesse was the first technician to tell us that it was a problem with the track not being properly aligned. He was able to fix it and now it works! I also like the fact that I called on a Sunday and someone actually answered the phone. Thought I would get a recording. They were able to schedule us for the next day.

Jo
Review №89

Jessie, the service man sent out for the garage door tune up, was most pleasant. I was sent an email by the company, with a picture of him, so I was able to identify him on his arrival. Before he arrived, Jessie called to let me know when he would arrive.In todays troubled times I was most pleased to feel no concern when he arrived at the door.The service was prompt and my garage door sounds like new...(better than new).Jessie was polite, efficient and explained everything he was doing to complete the tune up, and make a repair that was long overdue.I would call them again.

Da
Review №90

Excellent service although it took 3 days to get a tech here. He was informative and thorough. The cost was more than I anticipated but realistic and came with options. Id recommend to anyone needing garage work.

Ed
Review №91

A-1 has previously worked on other garage doors at my residence. This time a very tall RV garage door was misbehaving. Fixing this required extra effort on a tall ladder, being very vulnerable. Rapid diagnosis and repair. Ryan arrived on time and was pleasant and wore a COVID. face covering as a courtesy.

Sh
Review №92

Excellent service.

Yo
Review №93

Jesse our tech was professional! He was attentive and catered to our needs. We are extremely grateful! We will always go to A 1 for our garage door needs.

RW
Review №94

Very nice experience with Jessie repairing and adjusting the three doors we have at our house. He is a knowledgeable technician, offered good solutions to the issues and and did quality work. He also went the extra mile on some small things. He also helped us review options for a future door replacement and provided good preliminary information and pricing. We expect to have your company do this work in the next 45 - 60 days. Thank you!

Ir
Review №95

We love our new garage door and garage door system!!! We had our installation done yesterday by Todd and he was an excellent technician. He knew exactly what he was doing, he was very nice and professional. He cleaned up after he was done and answered all of our questions and even took the time to briefly explain all the bells and whistles with our new garage door system. Thank you A1!

Er
Review №96

I called the company to check out some new noises my 25 year old system was making. The attendant scheduled the appointment quickly. The technician showed up on time and reviewed the mechanics of the system with me. Tiger provided a quote with different options for repair and then did the work. The representatives were very friendly. The technician was very knowledgeable and the company provides well equipped vans for their purpose. It is unlikely they show up without a part to do the job on their first visit.

Di
Review №97

It was a Friday morning, I was on my way to work and I tried to close our garage door and noticed it wasnt going down. Frustrated I went inside and notified my husband, he tried it and we finally noticed the problem. The cable was showing and the door was going down crooked. Not many companies work on Friday, we found A1 Garage on the internet and they were able to schedule us that Friday afternoon. Heres the great side to this story, Ryan, our scheduled technician went above and beyond for us. He changed his schedule around and made us a priority because our garage couldnt go down. He showed up around 9 am or sooner and assessed our garage door. He noticed the drum which the cable was using was too small for our 8 door. The end result of his experience and expertise, he installed larger drums, put in a new cable, replaced our bearings, which were shot, and installed new springs. Our garage door is so better and quieter. I was happy and so grateful for his excellent service. My Friday, the thirteenth turned out to be a lucky day. Thank you so much for all you did for us, we are very appreciative of Ryan.

An
Review №98

Quick response and professional. Our garage door became unattached to the garage opener mechanism and we had to open it manually and leave it unlocked. A1 Garage came two days after I called to fix it and they fixed it properly. The only reason for 4 stars and not 5 is that it was a bit pricey for a 15 minute job: $160. I understand a trip charge, parts and labor, but it seemed inflated to be sure.

Vi
Review №99

Our service we received was Super. On time, efficient, explained everythingvery well. Gave all options so we could make a good decision. I would recommend for sure. Jesse was very helpful explained what we needed and why.

An
Review №100

Their representative was very pleasant and did a good job explaining his openers. He also pointed out some problems I hadnt seen. I have been wanting a new garage door for years! Their prices were very reasonable andim looking forward to the delivery.

Information
14 Photos
100 Comments
4.7 Rating
  • Address:425 S Montezuma St, Prescott, AZ 86303, United States
  • Site:https://a1garage.com/prescott/
  • Phone:+1 928-235-6820
Categories
  • Garage door supplier
  • Repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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