My wife was sold a used vehicle with a bad catalytic converter. Check engine light was on before she even made it halfway home.Theives!Told her that the replacement could be in anywhere from 2 days to 2 months.Returned and not even offered a ride home.Savages.
I bought my wife a Jeep here, and is affordable. The sales people are helpful, and any questions you may have, theyll have an answer!
Walked the lot looking at new cars for quite sometime. Not one salesperson approached us or even acknowledged us. Went into the showroom and basically the same treatment. Not sure if it was appointment only and thats why we were ignored but someone that worked there could have let us know this. The next day called another Volkswagon left a message that I was interested in coming in to test drive a car and no call back.
Terrific Fabulous customer serviceFriendly and professional
It was pretty quick, I went for a error message on my infotainment and it took 5 minutes to get it fixed and I was out of there.
I just bought my first car from them. What I liked most was that start from Jean Paul in sales to Mark Whitney in finance everyone I meet was respectful and patient to my queries. No one was in any hurry of anything.No one even pressured or pushed me to buy unnecessary accessories.I am super satisfied with my interactions and dealing with them.A five thumbs up to the team.10 thumbs up to Jean Paul.
Smooth transaction and very nice staff. They dont play games.
My car maintenance place
Because summer service is pretty good and they always fix my vehicle well. Ive had to recalls with a TDI situation and they provided me loaner car and deliver my vehicle on time period I appreciate their service and prompt responses to my issues.
Very good service and very friendly staff.Got a car for me which wasnt even in the state and which no other dealership even took efforts for.
I have received wonderful service from Honda of Princeton. The waiting room is comfortable but my favorite service from is the drop off shuttle. I love that I can take my car in and still get to work. No more Saturdays spent waiting for car repairs.
Fast professional service. Explain everything to you and help you make decisions. Austin was my Service Advisor and he did a great job.
Love this dealership, have bought a few vehicles here. They are professional, extremely honest and provide a loaner vehicle when needed while your vehicle is being serviced. ALL of my Audi vehicles have performed extremely well. Once you buy Audi, you dont buy anything else. 💜
Good service, friendly, professional staff, comfortable clean waiting area. Service is always performed on time and a specified, at a reasonable cost.
The easiest car purchase in my life. I dread the games and pressure tactics encountered when purchasing a new automobile (Ive purchased several over the decades). Found the VW Atlas I wanted at Princeton and asked (via email) for a quote. The sales mgr, Richard Ortiz, responded in a very timely manner (we requested quotes from other dealers but they were not forthcoming). The wife and I went to PVW for a test drive and were greeted by Matt Rucko, who turned out to be one of brightest and most likeable people Ive met in years. The sales closing went very smoothly. I gave Matt time to present all the additional options, but he was very respectful and didnt try to force anything on us. Richard and Matt left me and the Mrs. with highly favorable impressions. I commend them and PBW to anyone looking to buy a quality VW product.
Went to check out the Audi e-Tron EV. Great staff & great EV.
Jim at Audi part was great as usual !
Had a great experience at Princeton Audi. Bought a Q7 from them. Everyone at the dealership was wonderful. Thanks Laurie and Brandon for everything!!
Was going to charge me $2000 for a radiator change and coolant pipe replacement. Got it done for $580 somewhere else.
Excellent salesman and deal. Thanks, Zak, and the F&I team for a 15 minute transaction time! Fantastic car buying experience.
I went there to switch my car to a up to date car. The Companys management team changes so did the rules. Sam help me out alot . He gave me the color I want it. I love my car and Im enjoying every moment of it
Check out the ID.4.
Louis Ruiz was amazing...very polite, smile on face and tried his best to accommodate our demands.His manager was very disappointing, Deal was almost off because his manager lacked empathy and smile; however with the intervention of a skip level we cracked the deal and not to mention Louis was the game changer...all 5 stars for Louis.Adding...on my second visit the manager looked humbled... Anyone can have a bad day...He deserves a benefit of doubt...
Good staff and decent environment
Nice selection of cars. Reasonable prices. Very help ful & friendly staff.
Good customer service. Sales people friendly and helpful but not pushy.
People are very nice and knowledgeable found a good good car. Well taken care of for good price.
Way better experience than Hamilton Honda for both, service and purchase. One of the better dealerships Ive dealt with between the different makes of cars Ive owned.
They did fantastic job with my service.
The best Volkswagen dealer in the area.
Good and excellent service.. friendly staff..
Still waiting for Airbag Replacement for my 2010 Audi Q5 .... NO AIRBAGS IN SITE ... NO ONE CARES TO HELP WITH SUGGESTIONS!
Exceptionally professional and helpful!
People in that place werry, werry nice. Thank all of them werry much.
DJ was candid but seemed sincere
I got my car from here. And I have the lifetime complimentary oil change, etc. I am giving 3-star, cuz the time taken by the oil change/service was quite long [almost 3 hours]. They should give some kind of appointments, etc.
Dan is amazing! I came in with a flat tire and he totally made the whole horrible experience better. I have been using Honda service for 3 yrs now and they have never disappointed me! 10 stars for honda and 10 stars for dan for excellence service!
Great services. Professional representatives.
They did not put all the lugs on all four tires. Could have cost the lives of the entire family. When I returned and had the car checked. No one offered an apology to the Hugh mistake VW made.
Long wait just for an oil change. The only reason I am giving it 2 stars is because the person who helped me was nice.
Very nice dealership. Great service
Best is sales, best in service...period.
Sales associate is rude.
Just got a car from here. Diego was super nice!
I got a replacement part and needed help installing it. They were very helpful and got me in and out very quickly.
Quick, efficient and transparent service.
Great service, friendly folks
Really had a great experience here
Service was great
Great place
Very friendly service staff. Big waiting area with food and drinks
I made an appointment with a Salesman via phone and confirmed through email. When I arrived on time for the appointment he didnt remember making an appointment with me and told me he was with another customer. So he turned me over to someone else. I was very put off by that.
Nice place!
Cool spot
Great experience
Great service..
Ive bought several cars from them and found everyone very professional from the sales force to the maintenance crew.
Fair in pricing, friendly staff. I been here many times for my VW service
Super,super...super...ultra super.
Pleasant experience
Great staff
Good service
Charging too much, and also taking too much time.
The best
Excellent service
Great service
The staff is very rude
Always very professional
Good experience
Fair car dealer.
Price not bed
Brilliant!
Just ok
The worst dealership in the tri-state area!!
Gary is the man.
Nothing special
AAA+++ dealer
Good
Very well