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CubeSmart Self Storage
4370 Fountain Hills Dr NE, Prior Lake, MN 55372, United States
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CubeSmart Self Storage
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Ja
Review №1

Access is a hassle, would not recommend using this storage facility.

Na
Review №2

Left access door has been broken for months, every morning I go there a moving company has the right access door blocked off like they own the place. Sometimes I have to just give up and bring my stuff back home because there is no way to access the building.

Ja
Review №3

Great, clean establishment that has an extremely helpful staff. The manager, Jeremy, helped me sign up and get everything going super fast. Extremely friendly, we are both aew fans so, we made some great small talk and he made feel extremely welcome. The facility is great, high tech security and great insurance options. I would highly suggest CubeSmart for anyone looking for a storage unit. 10/10

Da
Review №4

Nice facility, great access. Accommodated my container drop off.

Er
Review №5

The staff at the Prior Lake location was super helpful each time I went in with a question. The place was always clean and my things were safe and readily accessible.

ga
Review №6

Great customer service. Exceptional knowledge for storage recommendations. Great smile and happy ambition for customer service. Showed us units and door with code operations. Recommend this storage highly for anyone. Exceptional clean.

To
Review №7

I havent used a storage facility in probably 20 years. I was impressed with how easy it was to reserve and get the storage space rented online. A friendly welcome call from Jessica was a nice surprise as well. Made my first trip to the facility last night and it was as clean and nice as the pictures online. It was a quick in and out to drop off what needed to go into storage. Highly recommend! Tom

Me
Review №8

Staff at the Cube Smart in Prior Lake was always extremely helpful and friendly. The facility was always very clean and orderly.

Ju
Review №9

We needed a storage unit for a couple weeks and they gave us the free one month, which is fantastic!

He
Review №10

Convenient. Clean. Secure. Helpful staff.

Da
Review №11

Clean facility, only complaint is the 9pm lockdown. That seems to be the trend with storage units to combat homeless living on the property.

To
Review №12

Clean, fair price, good staff assistance.

Ho
Review №13

I have been to a lot of storage units in my day, but I have never had nearly as good an experience as I did at this CubeSmart. The facility was clean, so easy to access, had a comfortable waiting area and clean restrooms. But the best asset was the people who worked there. Over the course of my long move to the area, Jessica helped me over the phone several times, arranging contactless payment from out-of-state and checking on the status of packages that arrived. She was such a kind, knowledgeable, and helpful person through the whole process and made moving a joy — I always looked forward to our phone calls! And when we did arrive at the unit for the first time, Darice got us access instantly and welcomed us warmly to the area. When we had some issues with our access code, she jumped right in to help, and she also directed us to the carts wed need for moving items between our unit and the car. One of the best customer service experiences Ive ever had in my life. Thank you!

Ch
Review №14

Finding good help is hard to find. I have had to rent two units from this location. Both times the customer service was excellent. Jessica went above and beyond my expectations. More than WILLING to help every step of the process and coming up with solutions to some problems that came up. Could not ask for more . Thank you for making moving easier. Very thankful.

Mo
Review №15

Highly recommend!! The team here was fantastic - all three people I interacted with were friendly, extremely helpful, and very responsive! I also really liked that the facility was clean, well lit, and easily to access with the loading doors and push carts.

Al
Review №16

The facility is clean and organized and huge. The best part is the GM Jessica. She’s hilarious and kind and so helpful. CubeSmart lucked out with her! If you want great communicative service, go to CubeSmart and ask for Jessica!

Sp
Review №17

Prices change once you get there. I reserved my 10x10 unit on ground level. The manager called me to confirm my reservation saying they did not have any but would put me in a 10x15 for the same price. Then confirmed my move in date saying it would not be a problem.I show up on that date, they back out of the offer for the larger unit. Now I am a reasonable person and I understand if a mistake was made and cant do that, but I would also expect some attempt to make it right. I am here with a truck full of stuff on the verge of moving my residence and they offer me a 10x10 non ground floor unit for 50% MORE money?! No thank you.

Gw
Review №18

Safe, clean, well maintained, office on site with knowledgeable people.

Am
Review №19

My senior citizen dad just moved his stuff into this storage facility this week, and we are so impressed by how nice it is and how nice the people who work there are! Super clean, moving carts available, brightly lit and most importantly, secure.

Na
Review №20

Started off with friendly service while checking in. The facility is very clean and well kept! The unit itself is great! Clean, lighted, safe and what we were looking for! Highly recommend!

te
Review №21

I was greeted by a friendly associate and had one of the best experiences.

Ma
Review №22

I want able to meet the staff in person, only over the phone. They seemed nice. However, I wasnt given any direction as to how to do the whole storage unit process, and this was my first time. When I arrived, it was past office hours. I had been given an access code, but I wasnt told where to use it. After I entered, I wasnt told exactly where my storage unit was and there was no map. I walked around for 15 minutes, getting more frustrated with each turn. When I found my new lock inside, how was I supposed to open it? They shouldve provided a scissors! Very frustrating! Then, I didnt know how to get out of the garage. I didnt want to risk turning on the car and backing out in a closed garage just to see if it would open. I propped open a door and went outside to enter my user code so the door would open. Perhaps I shouldve gone there when the office was open. Perhaps the employees shouldve given more direction, especially for the price! There was definitely no deal!Later: Once I met the staff, and they explained how to do everything, I felt much better. They were very nice. It would be nice if the necessary information could be learned somehow when a person is not able to be there during office hours. But I trust that they will work on this, too, to make their company even better.

Ri
Review №23

It was awesome. I could not believe the staff and how nice they were. Very helpful and accommodating. Jessica is the bomb!!! She is a great manager with great people skills and good service attitude...

af
Review №24

Jessica was very helpful and made this transition very easy. Appreciate her help. Would recommend others to use this storage as well

Lu
Review №25

Had a very pleasant experience with Jessica 😊 She showed us around the facility and all the features. Honored the online discount and was quick and fast. Great place for storage

St
Review №26

Love this Place! The General manager is a sweet lady and takes very good care of this location!

Su
Review №27

Super clean. Manager is always so helpful.

Ja
Review №28

Nice new place. Great location. A light automatically comes on when you open the storage unit door. Nice touch.

Tr
Review №29

Cubesmart staff were very helpful when needed. Facility was kept clean and orderly.

An
Review №30

From day one Jessica has made our storage experience a good one. We are new to this experience and she has been a great resource. She is kind and patient. But best part....she is SO competent!

Je
Review №31

Jessica at the Prior Lake CubeSmart could not have been any nicer. she was a joy to work with and very helpful. Almost sorry we were able to move all our storage items out. We no longer needed the space. But if we ever do in the future this will be the first storage facility I think of. Would highly recommend. Clean, fair price, use of a moving truck for a nominal fee.

Sh
Review №32

The facility is meticulously maintained! It is very well lit and secure. Lights automatically turn on when you walk down the hallways and when you enter your garage space. there are security cameras everywhere and the front desk attendant was super friendly, professional and helpful. The prices are very reasonable as well.

Da
Review №33

Jessica is great to work with and this place is great. It is very clean and bright. They are extremely flexible on helping you find right storage space to meet your needs. Rates are very reasonable. I will definitely recommend CubeSmart for those in the Scott County area.Dan DeVos

th
Review №34

Liked thav you can drive in climate controlled. Well lit. Great music. Well priced. Free move in truck.

Sa
Review №35

Great storage facility, clean, and new. Prices are great. Management is friendly. One of the selling points for us is they have a moving vehicle you can use! I would highly recommend this facility!Editing to lower to 4 stars. We’re about to move our things out of storage now that our house is ready. When asking about using the moving truck again, we were told it will cost money to use the truck + mileage + filling it up with gas when finished. (Which we had to do anyways so that’s not a big deal) we are spending money there every month while our belongings are in storage. It is free advertising for them when their truck is out on the roads. It’s the whole reason we went with them, we saw the truck on the road... not by looking them up online.

Ji
Review №36

Jessica Wagner, the site manager, is phenomenal to work with. She is very quick to respond to questions, and works with you to address your storage needs. I utilize storage a lot for business needs and have also referred to clients and friends. The facilities are very clean, secure and new. I highly recommend.

Tr
Review №37

The staff was great. It was clean.All loading and unloading could be done from inside the drive in garage with extra tall doors

Bo
Review №38

Professionalism and friendliness of site manager.CleanlinessEase of access

Ar
Review №39

After research of other storage facilities in the area CubeSmart was by far the best choice for us. Jessica answered our questions and provided superior customer service. The facility is clean and well managed.

Na
Review №40

The storage spaces are secure and easy to access. We are between homes currently and have stored most of our belongings in a unit. I was really impressed with their loading area and security measures. You wont be disappointed if you choose this location to store your items. :)

Br
Review №41

Love the security of this place, wish it was this easy to find a home this safe and reliable, nonetheless. The staff, specifically Jessica Walker was incredibly helpful and generous, not to mention compassionate, especially during the chaos of their business changes they were going through, she still helped us keep our unit that we had reserved even when we were having trouble getting a hold of the facility due to phone number changes. Thank you very much for all your help! 😊Hope we meet someone helpful like you while were looking for a good place to rent.

Hu
Review №42

Jessicas customer service was above and beyond. Helped with everything. Even helped when I decided to upgrade my unit just before closing. Super helpful and will recommend to others because of her service.

Ki
Review №43

I am very happy I made a move to Cubesmart in Prior Lake. I was renting another unit, but found a space twice the size for about the same rate at the Prior Lake facility. I received the most excellent customer service from Jessica W! She helped make the transition as worry free as possible, and treated me like a friend, and I found it extremely refreshing in todays world, to find a representativewho went above and beyond to help me with everything I needed Thank you, Jessica!

St
Review №44

Cube Smart in Prior Lake is AMAZING! The facility is clean, the staff is friendly and helpful. I highly recommend them!

Mi
Review №45

Nice clean storage facility. Storage size is perfect size I needed.

Ma
Review №46

Select space storage is amazing! They have employees there that will answer every question you may have, help you out if you need anything and they are fun to talk to. First day we moved in, we got to use their moving truck free within 30 miles. That helped us out a lot, so thank you! Conveniently, have a loading area that is indoors due to weather and goes straight to elevators just in case your unit is upstairs and they also have carts to load up boxes! We definitely used all of the carts to make the trips easier! I highly recommend coming to this storage unit! Great place and people!

Ch
Review №47

After research of other storage facilities in the area CubeSmart was by far the best choice for us. Jessica answered our questions and provided superior customer service. The facility is clean and well managed.

D
Review №48

Very nice storage. Jessica was a great help with the entire process. Clean and neat place with secure access. I had a place here for a few months and if I ever need storage again I will be back.

Gu
Review №49

The place is so clean and the staff is so friendly, Im very satisficed with the service.

Ad
Review №50

The manager Jessica did a great job getting us settled in a timely manner. Also, all interactions with her are extremely pleasant. Location is clean, and never too busy. I would give more stars if I could.

Pa
Review №51

The place is very clean and very well managed. Jessica is amazing and the rest of the staff are super friendly and helpful.

Ma
Review №52

Great service. Clean facility.

Da
Review №53

The process of storing all our home belongings for 5 months was made so much easier thanks to the team at Select Space. Jessica in particular was very helpful. The entire building is clean and comfortable, the moving truck availability was great and all of the moving carts were useful.

ku
Review №54

Great place to store extra stuff. Convenient, clean, and friendly staff. Rates are competitive and autopay is simple. Thank you!

Li
Review №55

Clean facility, easy access, kind and helpful staff, great pricing!

Ke
Review №56

Friendly staff, easy access, clean. The only thing that needs to be improved apon is maybe include a location map im the hallways. The place is huge.EDIT**** DONT RENT FROM THEM. They lie, steal from you, lie some more, take money out of your account unauthorized, harass you. Thats why nobody uses that place longer then a couple months. Dont use it unless you like to be ripped off. There are plenty of other storage facilities that are decent. This is not one.

Ro
Review №57

Clean, local and convenient. Drive in loading and unloading garage area makes for an easy, dry and comfortable experience. No worry about weather or security while you load and unload your stored items. Highly recommend Select Space Storage.

Ch
Review №58

We used select space storage for staging our home and moving things prior to our move. Our experience and the costumer service was great. The facility is very clean, they have moving equipment to help free of charge, and some moving supplies for sale in their office. We loved being able to pull into the indoor garage to load/unload our vehicles, and that all our belongings were stored in a climate controlled space. We would certainly recommend using them to our friends/family, and we would use them again in the future if more storage needs arised.

Ni
Review №59

The customer service that we received from Jessica was amazing

Sc
Review №60

Great people to work with. Very helpful, knowledgeable, and professional.

ti
Review №61

Jessica always greets us with a smile, willing to assist in any way she can. Personal service means alot in this business.

Co
Review №62

My experience with Select Space Storage was very positive, informative, and straightforward. Renting a storage space was quick and easy. The facility and units are very clean and secure. I would recommend Select Space Storage to anyone and have already.

Ge
Review №63

Storage, great prices, and good people.

Bi
Review №64

Great people, Great access, Great Storage,This storage facility recently opened up, and I noticed an add that they had placed on Facebook. It was almost like fate showed me the add as I was moving out of my house late in the month of August/early September. I have always been weary of self storage units, especially with a few bad experiences with the company public storage. Units usually advertised as clean, and climate controlled were turning out to not be as advertised, and I had lost quite a few belongings along the way. Every time I would rent a new unit, the people were always very rude, and I always felt like I was a burden on the corporation. Let me just say that I ABSOLUTELY did not feel that way with Select Storage of Prior Lake.From the moment I called to inquire about availability I was greeted by an extremely pleasant and well spoken employee. They happily informed me they had openings, and I ended the phone call on the promise, that if I came in I would be able to tour the facility before making any decisions, especially on the size unit I needed. I went in the same day with my wife and four year old and was pleasantly greeted and made to feel welcome immediately, even with my hyper 4 year old son! I was taken on a tour of a few different size units by Jessica, who was probably one of the nicest individuals I have ever encountered, and she merrily explained what space I would most likely need, and informed me of all the cost differences of units on the second and first floors. The best part about moving in was my first month only cost me $1 plus the cost of the insurance and lock, as well as a small administration fee!!!After choosing my unit and getting plans together to move in the weekend to come, I was told I could use their moving truck for FREE on my move in! I took advantage of that and they without a huge hassle ( just a few documents) I was able to take the truck to go and move all of my belongings. The truck was in immaculate condition, and a perfect size for me to move my 2 bedroom homes items out. It didnt burn excessive amounts of gas, and I can honestly say that being able to use their truck saved me a ton of money on my move. When getting to the facility with my stuff I was able to use the companys multiple push carts, and furniture dollys to seamlessly load my unit! This made life so much easier on me and my pregnant wife.The condition of my unit was immaculate, as well as all of the amenities that I was able to take advantage of! I felt so secure leaving their facility knowing my items were secure in their state of the art building, from fire, as well as theft.I also want to note, that I love how they have dock doors you can pull a truck right into, which will make accessing my unit in the winter super nice! (GET TO BEAT THE MN COLD!) It is so easy to get into the building with your pin code, and I really couldnt be happier with how my whole process of renting this unit went! Definitely a welcome addition to the local businesses of Prior Lake MN. I would most definitely RECOMMEND this storage facility to anyone in the market for one!

An
Review №65

Very easy to reserve and access units. Use of the truck on site is also very helpful! Would not hesitate to recommend.

Te
Review №66

Clean and well kept. Friendly staff

De
Review №67

This place is super. Friendly people work here.

Pa
Review №68

If you are looking for a storage facility I highly recommend Select Space. They are great to work with!

Ky
Review №69

Customer service was excellent. Most importantly the space was clean and secure. Would recommend!

Ma
Review №70

I made the best choice by choosing Select Space Storage for my storage needs! Facility is clean and safe. Very happy with my choice.

Wa
Review №71

Easy setup and very friendly. Looking forward to the relationship with CubeSmart!!

CH
Review №72

Michael was very friendly and made the experience great. We needed a great place and this was it...Thanks Michael.

Ja
Review №73

I was very impressed with their professional service and quick response. The facility was clean and neat.

Pa
Review №74

Clean, secure and easy to access.

Ji
Review №75

Very clean and easy for us to get access to. It is a little more spendy than other places but it is temperature controlled, clean and convenient for us.

Be
Review №76

When here first time to get a unit was never told that I have to pay a prorated amount for my first month and I had a promotion for free month and then get told that I have to pay $14.99 for their dislike which I already have my own lock come on everybody else needs to have their own lock needs to be the same across the board and I think thats a bunch of BS wasted time wasted gas going to a facility just because you got a free truck so what but the the fact that you wouldnt honor everything up front and then you want somebody to pay for a month and theyre not even in there when it supposed to be for free when a free month is a free month not the next month very disgusted with this property

Gi
Review №77

Its convient, built for our extreme temps and clean

Co
Review №78

Wonderful atmosphere, even better service!

Li
Review №79

Was referred to this place by my boyfriends sister, and couldnt be happier that we chose to keep our household belongings and furniture here! I like that the place is well secured and temperature controlled, as well as there are carts available to move heavy loads.

Wa
Review №80

Nice, clean, quiet

Information
48 Photos
80 Comments
4.8 Rating
  • Address:4370 Fountain Hills Dr NE, Prior Lake, MN 55372, United States
  • Site:https://cubesmart.com/minnesota-self-storage/prior-lake-self-storage/4110.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 612-439-0010
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:11AM–3PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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