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NAPA Auto Parts - Heights Automotive Supply
710 N Elmhurst Rd, Prospect Heights, IL 60070, United States
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NAPA Auto Parts - Heights Automotive Supply
Comments
El
Review №1

The staff in front are very helpful. I’ll be back... however if people aren’t coming back, it may be because of the very large girl in filthy clothes who emerged from the back rolled her eyes at me. If you’re that gross and sad, stay in the back.

SB
Review №2

I called this store for a serpentine belt. I said I needed between 66 and 66.75 (current belt is 66.75 but my new alt has a smaller pulley so I need a smaller belt), they said the closest they had was just under 66. I bought the belt because I figured I might be able to get it on if I completely compress the tensioner enough, it might just fit. 15 hours, 3 days, and 3 people attempting to replace the belt later, I called them again just to see if maybe now they have a belt between 66 and 66.75....sure enough THEY DID!. I wasted 15 hours, 3 days, and 3 peoples time, along with borrowing someone elses car for a few days because mine didnt run, and they had the right size belt THE WHOLE TIME!!

Da
Review №3

Phenomenal service! This Napa store will be my first stop anytime I have car problems in the future. Mike Rodgers was the associate that helped me. I had never hard wired a headlamp socket before (not simply replacing a headlight), and he walked me through the process. $18 and Mikes guidance saved me from the $197 quote that I received from a local repair shop. A++

Ma
Review №4

Been using Napa for years never had a problem Mike is a phenomenal manager keep up the great work guys.

Ja
Review №5

They were so helpful replacing a fuse in my car. I offered the young man money for his help. He refused and was happy he was able to help me. This is service beyond greatness

I
Review №6

I have recently moved to the area and must say this place is a great find for all my car needs. folks here are very helpful and go out of way to help. I will be using their services for sure going forward in the area.

Sp
Review №7

They are extremely accommodating.Very Friendly.Very Reasonably priced.HIGHLY RECOMMEND.

Wa
Review №8

If you want the part right the first time heights napa is the place.

ma
Review №9

This is the only place where my husband and I shop for auto parts. People working there especially Linda are very friendly and most important very knowledgeable. They answer all your questions and they sell the best quality parts, nobody can beat their prices!Happy Fathers Day to all working fathers there!!!Marie Frukacz

Vi
Review №10

Very accommodating, friendly and honest car experts. I have always enjoyed their services and have never gone wrong with them. I wont go anywhere else.

Mi
Review №11

I love shopping NAPA and the staff here is friendly and knowledgeable. I don’t shop here as often since there is another NAPA location that is closer to where I am currently living but would shop this location again.

Il
Review №12

They were so helpful replacing a fuse in my car. I offered the young man money for his help. He refused and was happy he was able to help me. This is service beyond greatness

Mi
Review №13

Good prices and has what I am looking for more often than other places for my VW. One time I left without my antifreeze I just bought and I had to drive back and the clerk had it still right there for me.

Ri
Review №14

Good pricing and friendly service!!

ma
Review №15

I just walked in this store looking for something and not 1 person asked if I needed help. I also have a broken foot and Im wearing a boot. Every isle has boxes all over and a heavy metal step I had to walk over. If you havent gotten sued yet for tripping someone yet it probably wont be long. Dirty store.

Sc
Review №16

The crew at NAPA is outstanding! Always my one stop shop for auto parts.

Na
Review №17

My girlfriend has a 1999 volvo v70 glt, so you can guess how infuriating it is trying to find certain parts. I called around the area and no one had the parts that I needed. When I called napa they had both the parts that I needed, and Lidia (sorry if spelled wrong) took care of me very quickly, and professionally. Im totally coming back here again whenever I need anything else.

Tr
Review №18

Great service doesnt get any better.

Da
Review №19

Great staff great help I was in and out within few minutes thank you very much Mike

Gr
Review №20

I love this Napa, everybody is very thorough and you get the right part the first time.

Er
Review №21

Great people and parts. If you ever have any problems, just ask for the manager,he will be sure to care care of anything you need!

Ru
Review №22

Ive been a customer for several years and they are excellent.

Ke
Review №23

Great customer service

Ar
Review №24

The employees are great and everything in the store is organized and if you have any questions the employees are good at answering them and helping you with your problem.

An
Review №25

Very helpful sales staff made a stressful day a lot better and unstressed!

Za
Review №26

They are very professional and run an extremely clean shop.

Ro
Review №27

Always friendly, very helpful as well.

gr
Review №28

Sold a defective part, didnt care for time waste. I asked for a discount for next part. Refused.

Bo
Review №29

Good friendly people

Mi
Review №30

Great service! Very helpful!

Co
Review №31

Professional experience

Te
Review №32

Extremely helpful people!

Jo
Review №33

Top quality parts and accessories.

As
Review №34

Great service & so knowledgeable .

Mi
Review №35

NAPA Know How is found here!

Lu
Review №36

Very professional and nice personnel

Ju
Review №37

Great service

Ri
Review №38

Bought a battery. $136.

Ne
Review №39

Ok

Ch
Review №40

Napa know how!

Be
Review №41

Great selection

ca
Review №42

Excellent service

Ar
Review №43

Found almost everything

Mi
Review №44

Excellent

ga
Review №45

Expensive

Is
Review №46

Very good service

Ju
Review №47

Ok but not the best

Al
Review №48

Excellent atention

Ma
Review №49

Great tool place

Ba
Review №50

Excellent necks;

Information
12 Photos
50 Comments
4.6 Rating
  • Address:710 N Elmhurst Rd, Prospect Heights, IL 60070, United States
  • Site:https://napaonline.com/en/il/prospect-heights/store/27049?cid=pl_yext_jobber_HeightsAutomotiveSupply_27049
  • Phone:+1 847-394-1020
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–4PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–5PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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