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BTS Tire & Service
113 Broadway, Providence, RI 02903, United States
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BTS Tire & Service

Comments
Ma
Review №1

Quick & easy tire installation, they did a nice job. Parking gets kinda hairy so Id recommend street parking on Federal St. behind the bays.

R
Review №2

This place was such a wonderful and unlikely find. We originally chose it for a vehicle inspection because it was close to our office. We were surprised to find a “tire place” offering such comprehensive service. They’re practical, helpful, and alarmingly nice to work with. We HIGHLY recommend Kevin, Tony, and the whole rest of the capable crew.

Ni
Review №3

Quickly scheduled and serviced.. Kenzie in the front is super friendly. Highly recommended and we will be going back in the future! Thanks BTS

Da
Review №4

Very kind, helpful, and patient when I was frustrated and felt ignorant regarding my car tires

Pa
Review №5

Tony is fantastic, and the team did a great job installing new rotors and brake pads. Great customer service, fair pricing, and quick turnaround. Definitely my go-to shop in Providence!

Ch
Review №6

Brought my jeep in for a 4 suspension lift, work was done as promised, fair price, friendly staff. Overall a great experience. Highly recommended.

ga
Review №7

Great group of guys that do excellent work. have always helped me out and gone above and beyond when ive been in a pinch. very reasonably priced as well. 10/10 would recommend.

An
Review №8

BTS is the car place I trust completely. Especially, being a young woman, and having moved to Providence two years ago, its easy to get taken advantage of. What I like is that they take the time to talk through price options, what everything means, and are willing to use refurbished parts for a lower cost if they can and you want them to. They also indicate what really needs to be done now, and what can wait for later. Their costs are super reasonable, and they dont try and get you to do more things to your car to get more money. They just like fixing cars and helping people. Id absolutely recommend them.

Ma
Review №9

Have always been incredibly impressed with this shop. They do trustworthy work, dont overcharge, and dont try to get you to repair things that dont need to be repaired. Highly recommend BTS to anybody looking for a local repair shop in Providence.

St
Review №10

Pleasant multi-lingual staff, knowledgeable service manager. Certified mechanics, AAA approved garage. They have been maintaining my autos for over 25 years. Able to fix whatever needs repair.Highly recommended.

Ia
Review №11

I have done business with this shop since we moved to providence 2 years ago.I drive for a living and at times when things go wrong with my car it can be stressful, I am not always the easiest customer to deal with, I can be demanding and need to get things done quickly, despite a couple small issues we had recently, in the end Tony worked it out with me, I respect his character and willingness to get to a solution in the end.

Jo
Review №12

I’ve been coming here for a few months and they’re always professional and quick. They answer questions immediately and are very productive when it comes to working on your car. Unlike other shops, BTS completes most jobs the same day, instead of letting it sit in the lot forever!

Ja
Review №13

Kevin was very helpful in a speedy fix of a tire that blew out because of raised man hole covers. He ordered the tire to be available the same day and had it done within an hour. He even provided me with information about getting a new spare tire kit that would be helpful if this were to happen again. He made a frustrating situation much less annoying with the great customer service. Thanks!!!

Be
Review №14

This place installed our tires backwards and without weights. Found out after a couple thousand miles - probably did long lasting damage to the car/tires. Went through the Goodyear claims for a service refund.Edit: The owner responded 1 year later. I would be happy to provide documentation to him or her but they have not contacted me.

An
Review №15

These guys know cars. They always fix it right the first time no matter which vehicle I have driven over the many many years Ive been going to them. Not only that, but theyre Pleasant and personable

Di
Review №16

Thanks for the hack job. I’ve never had a better experience thinking someone was trying to be helpful when really all they did was keep my car a few days and give it back in the same condition if not worse. If people can’t do the job maybe you should speak up and say it’s out of your hands instead of screwing up the wiring and “changing” the power steering pump when after an hour the light comes back on. Parts that should be welded aren’t and everything leaks. I’ll never forget the experience and hopefully others won’t have to endure it.

Ch
Review №17

Honest, fair, and great service!

Me
Review №18

Honest and professional service. Steve was great to work with and fixed my daughter’s tire quickly. Will definitely go back!

RC
Review №19

There are not mechanics, tell you that they can do a job and then when they get the car they call and say they cant do it after giving you an estimate. They are tire guys not mechanics. Stop advertising that.

ke
Review №20

Been doing buisness with them for years no issues Steve Tony Richard best guys on this planet

Ap
Review №21

Arris is amazing at the work he does and very personable and friendly.

Ma
Review №22

Great service. They are about the customer first no doubt.

Xi
Review №23

Patched my tire here. Great service.

Ru
Review №24

These guys are the best -- always fair, always professional, always friendly and neighborly. Weve had our car and our daughters car serviced there for years.

an
Review №25

Great tires and prices

Pa
Review №26

Friendly and accommodating!

Lo
Review №27

Good honest people

Pe
Review №28

Professional, friendly, fast, and cheap.

Be
Review №29

Great Service

Information
68 Photos
29 Comments
4.4 Rating
  • Address:113 Broadway, Providence, RI 02903, United States
  • Site:https://btstire.com/tires-auto-repair-providence-ri
  • Phone:+1 401-621-3390
Categories
  • Auto glass shop
  • Tire shop
  • Brake shop
  • Car service
  • Oil change service
  • Towing service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
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