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PC Tech Computer Store
318 Broad St, Providence, RI 02907, United States
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PC Tech Computer Store

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Er
Review №1

Highly recommend PC Tech took your my phone looked out for me as far as timing wise I came late and they still open the doors for me I appreciate his service very kind honest man great price for the amount of work that they do and they even will look out for you as far as possibly even give you a free screen protector with the services not many services do this and I highly recommend them PC tech great job

To
Review №2

I needed a place to fix my Ps5 HDMI port And this place was quick, professional, and easy they fixed it the same day quickly !! Five stars will definitely come back in the future

Is
Review №3

Blown away by how quick they delivered my computer. They took my situation in consideration and went above and beyond with the service. Definitely recommended

ja
Review №4

Awesome service! Everything was done in a timely manner. Very satisfied!!

jh
Review №5

I brought my ps5 today so they could fix my hdmi port and that’s what they did even tho it’s a new console they did a excellent job on my ps5 and all I can say is I’ll come back to this store for all my technical stuff.They got my ps5 running and show me a signal to my TV in the matter of 3 to 4 hours and I’m happy wit the results

Pa
Review №6

Whatever you need they got it! Also fast timing when it comes to fixing phone screens. This place is HIGHLY recommended.

Lo
Review №7

Excellent Work, the tech Otto he’s amazing and Joan they’re so efficient and do a very good job… 100% Recommended

Ra
Review №8

Great place they repaired my ps5 hdmi port in a few hours great place recommended if u need ur electronics fixed

An
Review №9

Fixed my PS4 hdmi and USB port works amazing definitely recommend

Da
Review №10

I have a Microsoft Surface, which had a broken USB port. Two other repair shops told me that it was unfixable, but these guys fixed it quickly. Thumbs up.

An
Review №11

I love this place! Any thing you need repaired, phones, laptops, tablets, game consoles, charger portals! They are the absolute best. Never disappoint! 💪🏽

ty
Review №12

Somehow a key got stuck on my laptop and the professional staff at PC Tech were able to diagnose and fix the problem.10/10, would go again!

Io
Review №13

I got my computer fixed twice here and so did my friend after I recommended it to him. Its a great shop and the guy really knows his stuff about computers. And the prices were good too.

Ro
Review №14

These folks are genuine professionals. They quickly solved a difficult problem with my laptop for a very reasonable price. Highly recommended!

To
Review №15

The crew is very helpful and they certainly know what they are doing.I had an expensive Alienware PC and my guess was that my GPU was broken. I first spent $35 for the diagnostic fee which was a very reasonable price compared to many other stores. It took very little time for them to figure out that my PC case was too tiny, and the ventilation inside the case wasnt powerful enough so the graphic card got heated up and short-circuited. All I needed to do was to replace the graphic card. The solution was to install another graphic card and post-diagnostic installation and labor fee was also very reasonable, especially that it would be deducted with the already paid $35 diagnostic fee.However, once I bought a new graphic card gave it to them in a few days, we found out my new graphic card was way too big to shove inside the PC case. So they explained what was going on and we made some tweaks and provided a further solution to remove some unnecessary racks inside the built-in PC case and made some space for the new graphic card. Yet the ventilation system also needed to be replaced since my tiny PC case needed to provide more cooling ability for the larger graphic card to avoid the same GPU overheat issue to happen again.Overall, it took very little time for them to re-pack everything and made it work very well (so far). The concluding price was just a little more than 100. Super friendly, nice, patient and informative members of the shop, highly recommended.

Br
Review №16

Went for a PC repair. Clear pricing, quick service, good communication. 5 stars.

Yo
Review №17

They fix my iPhone X screen and the True Tone option disappear from the display settings of my phone, they keep saying that they didn’t do anything to the software and of that I’m aware, but that option (True Tone) disappear because Apple makes it that way so people can tell if the screen is fake or og, so if you have an iPhone 8/8 Plus or newer and before fixing the screen with these people you got the True Tone option and after fixing it here that option disappear, is because the screen is not Apple original. Also there is multiple ways to reactivate this option so you can use it again even if the screen is fake, but they “don’t know how to do it” It’s just funny that the so called “professionals” don’t know how to do their job properly. That option is crucial for me cuz it makes the screen brightness easier on my eyes without having to activate night shift, but guess that’s what you get for going cheap. I’m just saying that if you’re fixing the phone here, make sure everything works, True Tone, 3D Touch and also the brightness of the screen match the original, if you just going to believe their words that “this screen is like the original” you gonna be really disappointed. Kinda thinking on getting a refund tho.

Sh
Review №18

Excellent experience...we had several computers that needed various repairs and they went above and beyond what was needed. Their pricing was more reasonable than other tech repair stores and the staff are very knowledgeable. Only thing to report is that they didnt have the work done as promised (by a week or two), because they said they became swamped unexpectedly (it was the beginning of the pandemic when people started working from home). We had to keep calling for the status, but we were ok becoming a lower priority because ours was not a rush repair. They were more than accommodating for the inconvenience. We do believe that if it had been a rush repair they would have gotten the job done faster. We will definitely use them as our go to place for any of our device repairs for now on.

Mi
Review №19

Came here with an issue with my Xbox One X. The woman who greeted me when I walked in was very friendly and attentive. They took the time to figure out what was wrong with my system and communicated very well what the issue was. Price was fair and I will continue to come here for any issues tech related. I recommend this place. Staff was knowledgeable, friendly, courteous, and attentive.Thanks guys.

lu
Review №20

Brought my laptop computer in for a major issues. The laptop hinge was broken and another panel detached. Additionally, the computer would turn on and shut off. Brought it in and was greeted by very polite, professional and attentive employees. They quickly diagnosed the issues, ordered the parts and completely repaired the computer. It feels and runs like new and the price was fair given the level of damage. Ill definitely come back if I have any future issues with my devices and very highly recommend this place to anyone.

Ad
Review №21

Fixed my son’s iPad at the store and I couldn’t be more happier, he did a great job.

He
Review №22

I contacted them on two different occasions. They NEVER got back to me. They didnt even have the courtesy to reply to my message on either occasion. That is Simply the best store???

Ja
Review №23

First time going there was today because my son broke his screen and it wasnt working to the touch took about 45 minutes to get the screen fixed and battery replaced price was reasonable I would keep doing I am a satisfied customer

Ma
Review №24

They replaced the fan on my Nintendo Switch in under an hour. Great customer service and got the job done quickly and effectively.

Ka
Review №25

Had an issue with my charging port not responding. They were able to fix it, and even took the time to show me what broke it in the first place and how to avoid it in the future. I was also happy that the diagnostic fee was part of the total price. I thought I was going to pay the full repair fee on top of that.

Ry
Review №26

Hi. The service here is excellent! The man that I spoke with was really polite, knowledgeable, and respectful. I brought my 2012 15 inch MacBook Pro for a repair and PC Tech Computers was able to fix it fast. Apple has closed all of their stores and I even tried calling apple tech support which was lousy. Come on everyone let’s support our local community stores and shops! Let’s support our communities!Let PC Tech Computers be your number 1 source for computer and phone repair. I will definitely be going back again!

Ol
Review №27

Good guys, experts in what they do, especially with fixing of HDMI port for the PS4 gaming console

Ka
Review №28

Great support and was very quick to figure out the problem with my computer. Thankful I found this store.

De
Review №29

They are so awesome with quick service.

Mi
Review №30

Excellent! No complains. The host/owner is honest and relatable.

Da
Review №31

Had my HDMI port repaired/replaced on my ps4. 2 months later working great. They kept 1 extra day to ensure I would get home with no issues. Great job all around. Keep up the good work/prices.

Ar
Review №32

These guys are great.Knowledgeable, fast & fair on price. Would definitely recommend.

An
Review №33

Took my computer in to be fixed. Great job on the repair. Very good explanation of the problem and how to avoid it in the future. Very satisfied and highly recommend.

Ja
Review №34

Great job fixing it. Thanks.

Ir
Review №35

Wow Wow Wow. I have never gone to a place to get my screens fixed on a cell phone. I thought they were a waste of time and money. I was wrong and Im glad I found this place. I read the reviews to a bunch of places and decided on this one. Amazing and quick. 15 min. and only 75.00 and my phone looked brand new. Tech at its finest and excellent service. I am bringing in my 2 other cell phones and laptop. Very very pleased.

Ma
Review №36

Friendly and thorough, would definitely use again

Su
Review №37

From my house experience, it was very straight forward. I came in, gave them my phone and they fixed it. The prices are very reasonable and not too expensive. Other places have charged me at least $120.00 or more for an iPhone 7 Plus & got mine fixed for only $85.00 which was a huge deal. Highly recommend! 👍

Ma
Review №38

They fixed my computer undoing damage caused by another servicer. Professional, meticulous, and very affordable!

Tr
Review №39

They said that it would only take a couple days to fix my ps4 and every time we tried calling at like 3-4 pm they didnt pick up and said, we are currently closed, please call back during our buisness hours 10-7. Its been almost a week since we brought it, but they were very nice.

RI
Review №40

Saleman Otto has knowledge of what he is doing. He is excellent and show good attitude or behaviors to his customer.

Ca
Review №41

Fixed my laptop by the next day!

Ja
Review №42

The staff is courteous, friendly and professional. They deliver on their promise of a job well done. I am happy with both a PC bought from this store and my old one repaired there. I would recommend this store. Keep up the good work.Thanks to the team!

Br
Review №43

I brought my PS4 in on 3/2/2018 because it was saying that it was overheating and would shut itself off plus the fan sounded like a Boeing jet taking off. It was doing it after only running for about 5 minutes so it wasn’t overheating at all. I assumed it was a fan issue. As soon as I mentioned this to Gilbert he pretty much diagnosed it over the phone and told me to bring it in. I brought it in at 3:30 and he called me at 5:30 and said it was ready for pickup! Only $60 too. He told me that even though my PS4 looked clean as a whistle inside, he replaced the “thermal paste” which is what he thought it was over the phone. I took it home and ran it for like 3-4 hours with no issues. And it’s so quiet now it doesn’t sound like it’s even on. On a day with 70 mph winds, flooding, and power outages when most people were leaving work early (including myself), he stayed there and finished the job. I’ve already told friends to go here if they have any issues and would recommend this place to anyone. Gilbert was awesome! Thanks!!

Dr
Review №44

Gpu worked when I gave it to them, didnt work when i got it back. Not sure why I paid to have someone break my computer. Thanks for nothing

je
Review №45

These guys are terrific. I have to admit I am not computer savvy. When mine breaks down, I head straight for their shop. Prices are extremely reasonable and to top it off they are the nicest people you will ever have to deal with. I recommend them highly.

Ch
Review №46

I brought an older PC there and otto the technician got it up and running great, my daughter can now do her college work better than on her slow laptop. Thanks PC Tech...

Re
Review №47

Really nice and did an excellent job with my phone, went above and beyond to get it back to me same day. Prices are great and its way better to get things repaired than trying to replace the whole phone. 100% recommend them and will bring my phone back if anything happens to it, may even bring in my old laptop to try and save it. Great place!

Ce
Review №48

He is best fixed anything coming anytime to store good service nice attention the best and Providence ri 👍👍👍👍 thanks you my friend good job

Ed
Review №49

This place has a quick work rate, great customer service, and affordable price. will be coming back for any tech related needs!

Ra
Review №50

Gilbert was awesome and super helpful. My phone was an absolute mess and now looks brand new. Best prices around by far, and he gave me a glass screen protector as well for only $5. Highly recommend ☺️

Me
Review №51

Great company. Walked right in no wait to get my screen fixed. Great customer service. I am happy. Thanks so much.

Wi
Review №52

Iam happy to come in this store because there are low price my phone was crack i couldn’t text or see anything at all and when I pick it up the phone looks brand new this place is excellent he does a great job very nice and sweet . I been going to this place since I bought my first phone from him last year 2018 and this not the first he fixes my old phone . Please Do not hesitate to stop by . I trust this company when I crack my phone I will go there again because I know I can trust them with my phone I can go for two hours and my phone is safe and sound I don’t have worry about phone going missing or stolen. Thank for your patient. 🤗

St
Review №53

Fabulous technician. I stepped on my laptop a little bit and then the screen stoped working. I brought my laptop to this store and ask if they can fix it. I was planning to buy a new one which cost $600. The guy in the store told be they can fix my laptop and it is a good computer which it is worth to fix. So I decided to let hem check. After one day they call me it already fixed and only cost me $65. I was so happy I save $600!! They are life saver!

Sw
Review №54

I seriously was stressed when I shattered my phone screen. If you’re like me you think it’s going to take several hundred dollars and hours to get it fixed. I came to PC Tech on Main St after work and in 15 minutes no hassle and and under $46 it’s fixed and I’m on my way! Wow! That’s crazy. Gilbert is knowledgeable and professional and efficient. I highly recommend this place!!!!

Be
Review №55

Sorry it was Not 3 months ago that I had my computer fixed at the Pawtucket store it was a year ago. But I had to bring my Computer to the same Computer store but the one in Providence RI because I just found out yesterday that the Pawtucket store closed up at that I did not know- Having Computer problems again hopefully they can fix like they did the first time.

Le
Review №56

My friend recommended coming here to get my screen fixed. I had previously shattered my screen so bad that it wouldnt work at all. I came here and got my phone fixed in 20 minutes for the cheapest price. Great customer service and the best prices I could find. I will recommend this place for sure.

Ka
Review №57

PC Tech Pawtucket is the place to go if you need your phone fixed. Walked right in and was welcomed by Gilbert and told me he could fix my phone right away for $60. Was fixed within 20 minutes. Great service and great price.

6l
Review №58

This was my first time here and it was amazing! They were really nice and fixed my phone fast and it didn’t cost as much as others stores. If I would to recommend a place to fix any phone I would choose them .

ni
Review №59

After a recent laptop crisis, I took to google to search for a computer repair shop in my area. As a small business owner myself, I know how crucial google reviews can be to drive business. So when I discovered that this place had over 500 reviews and maintained an almost 5 star rating status, I figured I could rely on these guys to recover my information from my crashed laptop. The store is easy to locate, and is quite a hub of activity! Not only did they recover my info, but they did it expeditiously (despite being clearly quite busy) and at a very fair price. I would highly recommend trusting these guys at PC Tech Computer Store with your technological repair needs.

My
Review №60

Great service super fast and so cheap! staff was extra friendly I highly recommend this place. So happy with my results. Phone feels brand new ! Thank you !

av
Review №61

Got my iPhone 6 customized and I absolutely love it!! They turned it into my favorite color and the apple on the back of my iPhone 6 lights up! Cant wait to show this off to my friends. 😁👌🏽

Je
Review №62

I come here all the time, they are Friendly people. They always help out with any problem and are very quick and experienced. They are the BEST! Highly recommend them.

Al
Review №63

This store is quite subpar, especially for pc repairs. Store was dirty and was showing off random broken down computer parts for no reason, perhaps to imply some knowledge of hardware. Im not sure very bizarre to say the least. I brought my pc to have a power supply tested and was asked to leave my PC there and come back. This task should take minutes. Seemed untrustworthy so I left. They might be okay with cell phones but I dont think they really know about PCs all that much so unless you know nothing yourself better off going to a professional. 1-star it is.

Ja
Review №64

Great service. Friendly and quick service. I really recommend to anyone who has iPhone or Android. Go there ASAP for all ur phone issues

Ri
Review №65

Amazing service! This is now my preferred computer repair store!

Ma
Review №66

I bought my iPhone 7 good price great customer service A+

Jo
Review №67

Had my iPhone 6s Plus fixed at the place. Its definitely worth the look. My phone was cracked pretty bad I didnt know it could be fixed to be honest. Great customer service also. Will come back again. I strongly suggest this place for any phone repairs.

Ju
Review №68

I buy two galaxy j3 I like their service and they were very friendly.i appreciate their service very much

Al
Review №69

This place was awesome. Service was professional and very fast. I recommend this store for everyone who has issues with their mobile device.

Am
Review №70

Awesome service! Great price and the staff was super friendly. My phone screen looks great. Thank you guys!

Ti
Review №71

Awesome little computer repair shop, only place I trust to fix my phone or PC

Ve
Review №72

Great service. My daughters iphone SE cracked screen was fixed in less than 10 mins. The guys were courteous, knowledgeable & friendly. Would highly recommend this shop for any of your PC or cellphone tech needs.

Ad
Review №73

My phone was completely broken when I arrived at the store. The owner was very honest with me and fixed the device in less than an hour on a busy morning! I would recommend coming here for any electronic needs!

Ju
Review №74

Gilbert was very helpful! Came during my lunch break and was out in less than 15min with a brand new screen. Very much recommended!

Al
Review №75

Very reliable and great customer services. They were able to fix my HP laptop.

Ha
Review №76

Came here, was treated very very good. I invite you guys to pass by! Very nice people!! And good prices as well!

Ro
Review №77

Wow. How can you get all 5* reviews on all your locations? Not even one dissatisfied customer. Need to learn from you guys.

Br
Review №78

They were very professional and fixed my phone in under 20 minutes plus there pricing is great. Will definitely be returning and recommending my friends !!

Fe
Review №79

Rip off money hungry place don’t go here !!!

Jo
Review №80

I bought a phone at PC tech good price s and good service

An
Review №81

Im extremely happy with the service I received. Gilbert was very nice and fixed my phone very fast. I would definitely recommend this place.

Ga
Review №82

Gilbert of PCTech rescued my computer and my data from one accident and from what Hewlitt Packard tech support assured me was a fatal disc crash, all data lost. I took it to Gilbert. He replaced the drive, reloaded essential programs, saved the data and put it on a new drive for a more than reasonable price. Take it from me - this is the place you want to take your computer problems. Theyre the best and certainly my go-to guys for repair and data salvaging. Gilbert - by the way - is great!!

El
Review №83

First time customer and will absolutely return if need be. Wonderful customer service knowledgeable staff and a short wait time it was a very great experience and I’m very satisfied with the results.

Co
Review №84

Took my laptop, said it would take a day to fix, a week later they were still not returning my calls. Everytime I drove by, multiple times a day usually, they were still closed.

An
Review №85

Excellent service! prompt, polite and courteous. And best prices around. Took only 15 minutes!!

o
Review №86

Great customer service. I would recommend them for all your computer and mobile device needs. Thanks Gilbert and the other guy.

Je
Review №87

Got my destroyed phone screen fixed here! Such a quick and easy process. Super friendly and helpful!!

Jo
Review №88

Came here to get my iPhone fixed today great service and it was done quick highly recommend this spot

ri
Review №89

Very great customer service, i came fixed my phone twice here both times was very good understanding good communication great person great job great store .

Ro
Review №90

Good price but not worthy, trust me, fake screen replacement! Never gonna fix my phone or other stuff there or buy !!!I fixed my phone there like twice, but screen he replaced is toooo weak and it breaks fast once is falls even with screen protection.First replacement the screen wasn’t working well especially with screen protection.. My phone fell on New Years like 4” height, and the screen it’s all broken and the screen came out off the phone, I went to bring to someone he said the screen isn’t good, is those cheap screen!!!I don’t recommend this place!It’s not just me complain, I know some plp with same issue, like screen and battery issues that still didn’t fixed..!!Most of goods reviews, he ask for plp to give in exchange of Screen protection or discount!!

La
Review №91

Took my laptop here and was amazed with the service. The whole staff was super nice and fixed my laptop in a fast manner. I would highly recommend 👌🏼

Jo
Review №92

I’m really happy with their service, cool experience with the people working there, they explained every detail that i needed to know about my phone problem, extremely recommended

Ya
Review №93

I fixed my iPhone 7 Plus screen there and it was so nice good job guys keep it up and quick

ja
Review №94

My experience was great, at this store i recommend 10/10. always a perfect experience.

Jo
Review №95

The best boost mobile store around, the helped me with my phone setup and its working great!!

Sa
Review №96

Best customer service ever, I really recommend all my friends and family to come here with any electronic problems they have . They fixed my screen in less than 5 minutes, which really made me happy, being a mother an all, time is not always on my side but they made sure I was in n out .

Wi
Review №97

Fixes phones fast and for a great price would definitely recommend

Sh
Review №98

Service was fast! And he was super helpful and knowledgeable! Definitely would recommend!

Fe
Review №99

Great and quick work love it :) this is the place to get ur phone fixed.

Ka
Review №100

I have been there couples of time to fix my iPhones, and all the time, they treat me really good, my iPhone screen is fixed, is working perfectThis guy are professional his really good what he does👌🏾I cant complain ✨✨✨✨✨

Information
24 Photos
100 Comments
4.8 Rating
  • Address:318 Broad St, Providence, RI 02907, United States
  • Site:http://pctechstores.com/
  • Phone:+1 401-383-9666
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer accessories store
  • Computer hardware manufacturer
  • Computer repair service
  • Game store
  • Mobile phone repair shop
  • Phone repair service
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–4PM
  • Wednesday:10AM–4PM
  • Thursday:10AM–4PM
  • Friday:10AM–4PM
  • Saturday:10AM–4PM
  • Sunday:11AM–4PM
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